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    Tucson Mobile Mechanic

    5.0 (1 review)
    Closed • 8:00 am - 6:00 pm

    Services - Tucson Mobile Mechanic

    Car inspectors

    Oil changes

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    1 year ago

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    BRAKEmax Tire & Service Centers

    BRAKEmax Tire & Service Centers

    (48 reviews)

    What a wonderful surprise! I had a little accident in their…read moreparking lot. Walked over to see if they could look at the car and they took great care of me! Everyone from the Tech that looked at the car, the Store Manager, Alberto, and the District Manager, Dina, was wonderful. They were able to fix it so it was driveable and I could drive home safely. Highly recommend them!

    Extremely Disappointed - Dishonest, Overpriced, and Poor Workmanship…read more I rarely leave reviews, but my experience with BrakeMax was so frustrating and disappointing that I feel compelled to warn others. From the moment I walked in, it was clear that the staff was more interested in upselling unnecessary services than actually addressing the issues I came in for. They insisted that my transmission fluid was black and needed replacing, that my serpentine belt was cracked, and that my spark plugs and coolant needed urgent replacement--not to mention the supposed urgency of having matching hub caps. Here's the problem: I had already recently replaced the transmission fluid, coolant, and spark plugs elsewhere. When I questioned them about the serpentine belt, they claimed it was cracked. I asked them to show me the cracks, and unsurprisingly, they couldn't point out a single one. Unfortunately, I did agree to have them replace my front brake pads and rotors, which cost me $700--a price I later learned was excessive for just the front brakes. Even worse, I had to take my car to another mechanic shortly after because the work BrakeMax did was sloppy and unsafe. I was informed that the rotors they installed were warped and appeared rusted and old, which explains the ongoing issues I had with braking after the service. BrakeMax claims to value customer feedback. They claim to provide exceptional customer service and fair, transparent pricing. My experience proves otherwise. I found them dishonest, overpriced, and careless with the quality of their work. If BrakeMax chooses to respond to this review, I hope it's not with a copy-paste apology or an invitation to "discuss my experience further" in private. I've already spoken with your staff--you had your chance to make it right, and you chose not to.

    Brake Masters - The store

    Brake Masters

    (36 reviews)

    Harrison East-South

    Recommended this place to my daughter because when I used them I had no issues. Not sure what…read morehappened but no longer recommend this location. Here's why: 2016 Tacoma Brought in for alignment. 6 June 20. Told them it pulls to the left. When my daughter is paying her bill she noticed that they charged her for a steering angle sensor (SAS)calibration. She didn't authorize it. They say "oh we forgot to take that off we just put it on there" So she drives it away and now it pulls to the right. Why she didn't take it back the same day IDK. She calls them on the same day and makes an appointment for the upcoming Wednesday 10 June 20. Incidentally they tell her in the phone call that because she didn't get the SAS calibration done that may be the cause. Of course but why didn't you explain that the first time upon completion? Turns out that has/had nothing to do with it. A buddy of mine who does alignments for a living came over and brought his Snap-On gizmo and we did it on our own. My buddy said after looking at the spec sheet that they messed up the caster based on the before and after numbers... So I take off work to go talk to these guys. I tell them exactly what they need to do. Set the left front wheel caster to +2.0. Oh and set the air pressure to the correct amount since they didn't do that either when they rotated the tires on the Saturday event. She has a 9:30 appointment. They roll her truck in the bay at 11:00. So much for an appointment!! They finished at 12:30. They didn't set the caster to as asked. And as a bonus they rotated the front tires because they wanted to see if that would fix it. Guess what? Still pulls right. And they blame the tires. Funny how a truck that was pulling left that now pulls right could have bad tires. Especially since they swapped the front two only. If it was the tires then the pull would've swapped back to the left. Oh and they did a SAS calibration again too! Bottomline, don't recommend this place. Money was wasted! Still pulls. Talked to the manager and he is receptive to a refund of the charge for alignment. We'll see if that happens. I took it to another shop and they fixed it! No pulls! It can be fixed. Update: changed the rating because they refunded the money. Thankful that they handled it correctly.

    Brought my car in to check why it's making rattling and knocking noises. Was charged a $48 fee to…read moreinspect it. After the service tech drove the car and assessed it I was told it was the motor mounts are the problem and it will cost either $2,000 or $1,400 depending on if I want factory or after market. I went to a competitor for a second opinion and asked for an assessment. The inspection was free and the service tech didn't even get out of the parking lot before he knew exactly what was causing the knocking noise. It was NOT the motor mounts. It was one control arm that was loose. The service tech tightened it and sent me on my way without cost. I'm so glad I didn't spend $2,000 on something I didn't need. I will not be returning to Brake Masters.

    Borst Automotive

    Borst Automotive

    (33 reviews)

    Lakeside Park

    I chose to take my car to Borst Automotive because of the excellent service I received last year…read more Unfortunately, that level of service has completely disappeared. The little touches that made them stand out are gone. They no longer provide a complimentary car wash after service, they let go of the driver who used to take customers home, and none of the management team that was there last year is still there. The entire atmosphere of the shop has changed, and not for the better. I explained to Fernando, the general manager, that my vehicle had mostly been sitting in my garage since July and that I wanted a routine service along with an inspection of a specific issue I had asked them to evaluate. Instead, I was sent an estimate for nearly $5,700 that didn't even address the repairs I specifically brought the car in for. Several items were marked as "critical," and the estimate instructed me to call with any questions. When I called to review the estimate, Fernando immediately responded, "Didn't you get the report I sent?" I explained that I had, but I'm not a mechanic and wanted someone to explain what the findings actually meant. He told me I needed both my front and rear suspension replaced because of the control arms. However, when I pointed out that the inspection report only said the manufacturer recommended the rear suspension and didn't identify it as a problem, he suddenly backed off and said it wasn't necessary at this time. The conversation became increasingly frustrating. His tone was pushy, dismissive, and argumentative. He accused me of having the vehicle serviced somewhere else in November and implied I hadn't maintained it properly. I explained that the car had been sitting in my garage from July until March and that the only reason it was seen elsewhere was because the battery died and needed to be replaced. He then insisted that I had been driving the car extensively because it had accumulated 2,000 miles. I had to explain that those 2,000 miles were driven over an entire year, which is actually very low mileage. At that point, I realized I was arguing with the person inspecting my car about facts that he could easily verify from the service records. That was enough for me. I sent the inspection report and estimate to a trusted friend who is an experienced mechanic in another state. He immediately told me that the quoted prices were roughly double what they should be and advised me not to have the work done there. I have since found another mechanic who treated me with respect, took the time to explain what my car actually needs and quoted much more reasonable prices.

    I took my car for an oil leak that turned into a nightmare of excuses and charges as to why they…read morecouldn't fixed the oil leak, they took months, week after week adding more charges because they couldn't fix it. In the process, they left their tools under the hud , oil still leaking. Took it back, supposedly fixed, got home oil still leaking. Took it back they broke cooling lines because they had problems put it back together but I got charged for the damage they caused, otherwise they wouldn't warranty the job , so I pay for. took home, next morning still leaking oil and now is also leaking coolant. Took it back they claim it was a different gasket seal ( 3er gasket now) and the cooling line that was leaking was a little loose. got Fixed. drove home and all my power windows started going up and down nonstop. The speedometer going up and down from 20-70 and greats panel displaying automatic shifting from Park to Drive to Reverse. Didn't even make home, we just took back. Now they refuse to honor their warranty or their own diagnostic which are not free. Just about $3000.00 Months without vehicle oil still leaking Coolant leaks now My speedometer is not functioning properly No warranty, no ethics, no responsibility They just lost a 10+ yrs customer

    Tucson Mobile Mechanic - autodamageassessment - Updated September 2026

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