Great service! Truly local!…read more I don't trust those big brand names, so I shopped around until I found The Local Mechanic on Yelp. He responded promptly, didn't jerk me around, and did the work at a fair price. I will most definitely be telling people that I "know a good mechanic" now.

HORRENDOUS CUSTOMER SERVICE! I called and left two messages... nothing. Do yourself a big favor and…read moredon't use this "business."

Had a good experience with the shop. They are really flexible and understanding and explain…read moreeverything to you really appreciate their work. It's trustworthy and reliable great value. Equinox for life.

took my silverado in for AC service. found out they charge twice as much as other repair places …read more they charged $360 for a service that other places charge $150. I called a couple of other places after leaving this business. I left a review previously and the owner said if I removed the negative review, he would refund my money. I altered my review to state that they looked at my car promptly. That was not negative. He said no refund so this review is going up. My fault for going there and following a recommendation that this was a honest and reliable busniss.

POOR COMMUNICATION, WRONG CAR, AND UNFINISHED WORK. Garner Automotive was recommended to me for…read moresome work. I made an appointment by phone in advance and dropped off my car in person for a quote on replacing 2 struts and for an oil leak dye test. I spoke with J. in the front office and I noticed he had the wrong car notes for my vehicle. I pointed this out and then we spoke for 10 minutes about the details of my car and what I brought it in for. I went over ongoing work on the car and told him specifically what has been or is already being done with the vehicle including the battery and valve gasket. I was assured that J. would check in my car and note the account for me, no call in required. Unfortunately, after 3 days when I was finally able to reach someone at the garage over the phone they sent me an email quoting me for another car's maintenance including work I did not request and work I specifically mentioned had already been done on my car. When I called them to correct the issue they were very hesitant to send me a fixed quote and were unable to answer simple questions about my car. The new quote included what I wanted but only had the information I had given when checking in the car with no additional information or a report of an oil leak test. I went in person to get to the bottom of what was happening and at this point they had my car for 1 week. The man at the front desk was incredibly defensive and aggressive about the situation, admitting he had written the wrong notes and that a oil check as I requested had not been performed because of the work that is still being done to the car as of when I brought it in. The state of the car and what I needed was made clear when I dropped it off and it had not been communicated that there was an issue. At this point, a number of things were said that I found worrying: "I would have charged you more had I known you wouldn't do more work with us," "it's an old car no point looking past the first issue," "we do not take pictures of our work at any stage," "we do not do written notes," and I was also questioned on why anyone would use more than one mechanic ever as if people do not move or have different types of vehicles at the very least. As the front desk man had caused some of the communication issues, I understand the defensiveness, but there was clear intimidation in the attitude and then after a long time a second man came in just to silently loom behind him the rest of the time, never contributing to the conversation and also unable to answer any of my simple questions about the vehicle. Very unfriendly and I am very unhappy with this experience so far. To be clear the quote for 2 front strut replacements was about $1450.00 on an older Toyota, and I decided to not do this work with them firstly because of the poor communication and note keeping this time. Secondly, they charge more than 2x market price for parts. The oil leak dye check has still not been performed but after much hem-hawing I was assured that I can bring my car in this next two weeks to do it, but was also told that it may take them several weeks to complete an oil leak test, which was not completed the first week they had the car. This is no regular timeframe. Who can wait over three weeks for just an oil leak test? Cost: $140. They said they "price similarly our neighbor, Borst Automotive, perhaps coming out a few dollars cheaper." Due to the unprofessionalism and poor state of vehicle on pick up inspection no longer comfortable doing business with Garner.

I had an appointment with Garner this Monday but when I called to confirm the week before my…read moreappointment Ryan told me "why don't you just take it somewhere else." So I did, and left a review stating as much. Then Ryan, the front desk manager, messaged me from the owner's email telling me he didn't like my review and wouldn't help me as a result. My review was neither defamatory or exaggerated, just that they told me to go somewhere else after I made an appointment. I had already called him and told him I was disheartened by his poor service and canceled my appointment so the email was unnecessary and completely petty, lending credibility to the notion that his initial refute was just as petulant. What a shame the owner would let his reputation suffer over something so stupid.

Idiosyncrasy describes Buddy's Auto, and I mean that in the most…read morespecial way and description. He fixes what he preaches: quality work done right at a great price. Their prices are low compared to local shop rates, and accurate for fixing your car the first time. I find the owner's attitude refreshingly honest and forthright. He is a rare individual, a master craftsman and mechanic, and friend.

The worst place to go to I would highly advise no one and I do mean no one take your vehicle there…read moreif you do? Do not I repeat do not let JOHN touch your vehicle this guy is devious childish he will over charge you and he won't tell you what's really wrong with your vehicle do not trust him at all.

Called last minute to get oil change Sean said to come in. Currently sitting in waiting room…read morewaiting for my car! Awesome very friendly and fast service!

Called the day prior to ask if I could make an appt for next day (Sat) for two new tires to replace…read moremine. Had two other new tires added a couple months ago. Verily easy to schedule on phone and went in next day. Greeted by Sean as I entered Sat- and just the nicest person to visit with as he got all set for me. My appt was at noon and although al the service itself was a tad delayed, it worked out well for me. I had a really nice waiting room with coffee choices and water available to get if wanted. TV in there but not on and truly all I need is phone to get things done. When appt was complete, I was already in lobby and Sean let me know only one tire guy there due to call outs and explained why it stretched a bit. It was fine, I understand and then as checking out, we chatted and spoke about the awesome rural places we both reside. He spoke of his family and way of life and that few minutes just made it so much more pleasant to get this necessity completed. I had seen great reviews on this BrakeMax - and when needed, it is where I will continue to go because of the service and value (same price as my rural places- which is great too!) I received. Thank you !

We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

3/20/24 from SD CA to Tucson AZ, Hit a raccoon just getting into Gila Bend unfortunately I…read morecouldn't avoid or stop went straight through it. DAMAGE: Intercooler/bent small Leak Radiator thank god we made it to our destination 2+hours from the bend while running on a check engine light and "reduced engine power" due to the hit/damage. Myself and family had a hard set day to leave 03/24/24 Joeseph went above and BEYOND with his expertise and experience to diagnose and recommend what was needed to get us back SD bound. I would highly recommend his services his number is now saved in my phone for future trips out to AZ 100% satisfied with the outcome Thank you again Joseph you are greatly appreciated. Customer service goes above and beyond for customer.

I saw oil leaking from my truck while on a road trip on Saturday evening on Veterans Day weekend. I…read moreluckily found this company and called. Left a voicemail, and texted. He replied within 5 min. So easy to deal with and trustworthy. Do not hesitate to call or text them!

Cruz was amazing he was so he honest explain what we needed done walking us through everything I…read morerecommend to all family friends

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.