Great staff and apartments. Mom is happy and food for the most part satisfies her. More help is…read moreneeded like everywhere. Sometimes meals take a long time to be served. But the staff..... they are caring and engage in conversation and jokes with the residents. Such a good feeling having your loved one treated like a person and not an obligation. Would recommend to anyone with a senior parent.

Hello, I have just recently moved my mother to the Cascades…read moreof Tucson for Assisted living and I am beyond impressed. The staffing is amazing, there are both medication techs and caregivers focusing on the residents as a team. There are licensed LVN's 7 days a week which is not standard in this industry, so these examples of staffing truly sets the cascades apart from other facilities. Additionally the reception team answers the phone at all hours and are kind and extremely professional as well. As a recent retired RN I know what quality care looks like and the Cascades has given my family the piece of mind we need and the care my mother deserves. Keep up the good work and thanks to all who are devoted to taking care of the elderly during these unprecedented times.

This care facility is amazing. I have had 2 loved ones stay in the hospice here and both…read moreexperiences were exactly what you want for your loved one. The place is peaceful and clean and the staff are very compassionate. You can visit loved ones in the hospice 24 hours per day and it is a safe facility with locked doors. Nurses are kind and well trained and the rooms are cozy and comfortable.

Somehow I got put on a list to receive mailers from them, and after three calls to get removed, I'm…read morenot confident that's going to happen. I do NOT qualify by age or distance to live there...not by a long shot...so I don't know how I got put on their list, or why their marketing department is not skilled enough to screen in advance and remove people for good; even the people I've spoken with over the phone don't seem very competent, so I can't imagine what it's like to live there, but good luck everybody else!

My mom's husband recently passed away and my sister and I were in town to go with my mom to various…read moreproperties to check them out to see if she would be comfortable living there. We had a number of appointments scheduled and felt either OK or uncomfortable with the places we toured. Then we found out about fellowship Square. We didn't have an appointment, but thought we would stop by anyhow to see if there was a possibility that we could take an unscheduled tour. Sandra came in to get to know a little bit more of the situation and what things my mom was looking for and to explain the property and amenities. Ultimately, she spent several hours with us. She took us to the dining facility so that we could experience the facility and the food. We were very pleasantly surprised Both by the dining facility and the food and the staff. Our server was Robert and he was absolutely wonderful. He also overheard that it was my mom's birthday the next day and when we finished our meal, he had all of the servers come out and sing happy birthday to her. During the tour, Sandra passed by several of the residence and knew them by their name Which was a very positive Indicator of how the staff treats the residence. The facility itself is very open and full of flowers and fountains and trees And just a very positive place. The apartments themselves are good sized and all of the amenities are wonderful. My sister and I will be very comfortable with our mom living there and it is a place that my mom also feels comfortable about. The fact that they are a 501(c)(3) Nonprofit or organization and a Christian organization was icing on the cake!!

Shockingly it's been 10 days and no phone call from Christy the resident care coordinator,I have…read morenot received any answers to my emails,why ,I can only guess they don't care ,how many times do I need to write a public review to get help with a problem,this has been going on since November,yet after every post here no one person cares enough to contact me ,I am only sharing this so everybody else does not need to go Thur this terrible treatment, it's not how I am used to being treated by a company ,so maybe someday I can say they fixed the problem ,I have Evan reached out to corporate office in Phoenix. Stay tuned. Sad

I've had a loved one at Bridgewater Assisted Living for the past three years. Like many care…read morefacilities, there has been some staff turnover over time, but the current team truly stands out for the level of care and attention they provide to all residents, including my mom. The staff does an excellent job keeping residents informed, engaged, and feeling welcome which gives me peace of mind. I definitely want to recognize Lorell O'Delle, who has been an incredible asset to Bridgewater. She takes the time to listen and shows genuine care when helping families navigate the important decision of moving a loved one into assisted living. Lorell is thorough, professional, and compassionate, and she consistently goes above and beyond to check in and ensure everything is going well. Her communication and support have meant a great deal to my family. I am truly grateful for the care my mom receives and for the dedication of the entire Bridgewater team.

Moving our 96-year-old mom into assisted living was not an easy decision, Lorrell Odelle guided us…read morethrough every step, answered all of our questions, and made sure our mom felt comfortable and welcomed. What impressed us most was how thoughtfully Lorrell matched our mother with her studio. She knew exactly where Mom would be most comfortable, with neighbors she could connect with and caregivers who would be a great fit for her. Thanks to Lorrell's insight and caring approach, our mom quickly began making friends and settling into her new home. (Which was a big surprise) Knowing that our mother is surrounded by kind residents and attentive caregivers gives us tremendous peace of mind. We are so grateful for the warmth, compassion, and professionalism shown by Lorrell and the entire team at Bridgewater Assisted Living. Thank you for helping make this transition such a positive experience for our mom and our family.

The Villas at Green Valley is an excellent option for senior care. I highly recommend them. Staff…read moreis diligent, professional and concerned.

The Villas has been nothing but excellent in all categories of care for my friend, Jay. He loves…read moreinteracting with the staff, or just hanging out in his room watching sports on the TV. The Villas is divided up into 10 room buildings. There is a central kitchen, dining area and community tv space in each building, too. There is staff in each building that takes care of the residents, cooking meals, showering, and helping with the everyday needs of each individual. Check them out for your loved ones.

Came here because the website states We take pride in our fine cuisine, served with a Tucson touch…read more also Dining We understand the importance of well-balanced meals to our residents. Our registered dietitian prepares a variety of dining options, including low-sodium, diabetic or low- fat (when ordered by the attending physician.) We serve candle light dinner every other Monday, on these evening our residents enjoy a fine dining experience. The Dining Room is a gathering spot for residents and guests. For those who prefer to dine in private, room service is also available. Witch all of it was a lie with the exception of room service it's sad to say that they have no culinary experience whatsoever. They show that they don't care about what they feed the save is wrong. When the people that live here they look forward to most of all they're looking forward to and yet just what everybody thinks about places like this how they don't their mom or their dad or grandma or grandpa for the fear be or not get the same quality as would get at home I do not recommend this place for the Some staff are great and amazing the physical therapy Paul and Tino a really great but the way I know what they're doing to make sure your back to your physical health thank you I hope the corporate office gives me a call. I am a chef. I ran assisted living communities in my career if you need someone to really help you run this place right in the kitchen contact me

My first experience with Devon Gables was when I had my foot amputated…read more I was sent there for Rehabilitation. So I could walk and build strength! The Nursing staff were good, extremely good was a nurses assistant name, LeAnn, very attentive to my needs ! She helped me with the little things that I was not able to do, like plugging in my phone, getting the items I wanted out of my dresser drawer, bringing me new Kleenex, and others things! She even helped me get shaved up! Suzy was really helpful with getting me showered up! The Rehab Team was very helpful too!, especially Paul, Tino and Lisa! They made sure I was able to meet all the requirements of rehab so I could be discharged. Paul however in my personal opinion, went out of his way to keep me enthusiastic and positive about succeeding! ( more on Paul latter) The really bad part about my experience at Devon Gables, is the Food! I'll explain the reason I know about institutional cooking and hospital cooking. I served in the Army as a cook, and cooked for Generals as well as for Troops, exceeding 2500, 3 meals daily in Garrison and in Field Operations, also as a dietary cook in the kitchen at Silas B Hayes Army Hospital at Fort Ord, California. I know food service extremely well, I know the principals of food safety and why it is exceptionally important for the health of the people that are being served. The management nor, the kitchen staff has any functional capabilities of how to provide any of the above traits needed to make dining here pleasureable! We had a meeting with the New Chef/ assistant to the manager, David, and the manager of the Kitchen, Melissa, recently, about the food for upcoming Summer months. Alot of the residents complained about the food, just what I said, overall, they hate it! Breakfast, Dinner and Suppers are at Best!, terrible! The food lacks flavor, eye appeal and, has no smell that can be decifered as appealing as wanting to eat! When meat of any kind is served, it is well overcooked, has no taste as to what it is supposed to be, and usually is dried out. Vegetables are always mushy, no nutritional value at all, broccoli is just the stems, no flower parts! Soups are either so thick with flour or starch thicking and no flavor, or they have to much liquid and no flavor! Alot of patients are diabetic, most of the menus are made up of, noodles, potatoes, and rice, a lot of carbs, and calories! Basically the food is not healthy for the overall population! I've been served food with hair in it, and mold, I contacted the manager about it, and all she does is make excuses about it! The executive Staff cover for the lower management staff, especially when confronted with follow-up to needing something done in our apartments, ( I live here unfortunately because of fixed income) example, it took a year to get our bathroom faucet replaced when the old one broke and the day it was installed, it took five hours to complete! This is my home?, and it looks worse than TJ Mexico, the fences are so worn out, they look disgusting, boards are falling out and even falling as a whole, but when I ask about making our homes look appealing to our family and friends when they visit, if they visit, I'm told it's not in the Budget!, but the front of the office area and the pictures shown on the website are made to look very appealing and the rooms look like a hotel room, but that's far from actuality! where most visitors enter, that area is kept up, but our independent living area and assisted living areas looks terrible! ( Except around the office area) They don't water the grass, trees and bushes are dying off, and again it costs too much to keep it up! When my wife and I first moved in here, it was looking pretty nice, but now it is really shabby! I feel that if you want to have a business that has Health and Rehabilitation it should maintain what they advertise! Not here though! When, I would say, anyone goes looking for a new home or Apartment, Condo or, whatever, They would want curb appeal to be looking nice and kept up, nice neighborhood, professional knowledge Management, appropriately priced, etcetera. I personally believe Devon Gables on a scale of 1 to 10, 1 being the worst, and, 10 being the best, I'd give a 3, for overall! Believe me, if I had the money to do so, and be able to afford another place I would leave here! This is just My opinion mind you, but talking to others around me who live here, they feel the same way! Another little note, I've seen personally, five people leave here because they died, and three leave just because of the food issues! Remember I said more about Paul! He still comes around to see how I'm doing, says Hi to my wife and asks if there's anything he can do for us! Paul is a real person down to earth individual who genuinely cares about who he provides physical therapy to, but also he is a man that cares about and for all people!

We had to move Mom here from Tucson Gardens (was Pacifica senior living)…read more So far, she has been acclimatizing rather well. She has not been a problem for the care givers, other than typical issues associated with Dementia, and our only other issues have been fixable. The maintenance workers and grounds keepers always seem to be hard at work. The heating/cooling unit was acting up. FIXED Closet needed a lock. FIXED The cable was not hooked up. FIXED The windows needed new blinds. FIXED Need new cable box channel changer. In The Works The care givers seem to rotate between Villas, but we have had no issues with any of them. Several of them appear to be "English as second language students", but they have all been helpful and appear to care about the residents. Only one has ever appeared to be annoyed with me, but that was because she was confused by what I was saying. There are Always At Least two people within the Villa. At least one care giver, often two, and the person who cooks and cleans who can help with residents. We were told there is a 1 to 5 ratio of Care givers to residents. MUCH better than the other place! There are only 10 Good Sized rooms in Mom's Villa with only one resident per room. There are 14 or 15 Villas. The activities coordinator seems to try to do a variety of things that appeal to the residents. She has booked musical groups, held art workshops, game days, arranged days when people bring different animals for a type of "petting zoo", and different parties involving the majority of the residents, sort of like a block party. The office staff has always been kind and helpful. The sales manager is an outgoing, sweet lady who went out of her way to find a Good Placement for Mom. The nursing staff was very helpful and appears to be on top of things. So Far, we are pleased with our experience here.

My mom has been living at The Fountains at La Cholla for over a year now. She started in…read moreIndependent Living, and has since moved to Assisted Living. At every step of her journey, she has received exceptional care and abounding compassion. When she moved to assisted living, one of the associates found out that she is a pianist. That associate then donated a keyboard for her to play on headphones in her apartment. That's only one example of the kindness that I've seen displayed over and over. They have gone above and beyond at every turn. My gratitude goes out to everyone at the building. Highly recommended.