Due to the high cost of our current carrier we decided to transition to Spectrum. Elena assisted…read moreus at the McKinley store and provided excellent customer service. Very professional, knowledgeable and just a great attitude overall, making the change over so easy and transparent. We've had Spectrum internet for several years and since changing to their mobile service for 2 months now we have absolutely not noticed any difference in our service EXCEPT over $100 a month in cost savings and that includes a new IPhone 17 Pro Max. Thank you Elena for taking such good care of us. I'd give 10 Stars if I could.

This review is for the service technician that came to our home. Manaj was polite, friendly, and…read moreknowledgeable. He worked through the issues we were having, and his diagnosis was spot on. He even bonded with my dog. We have had Spectrum internet and TV for 2 years plus, and they have been great, people tend to get on Yelp and vent, I'm just calling it as I see it...a good service company that tries to help you.

Sean came in and mounted 2 TVs neatly and efficiently. One was brand new out the box and he helped…read moreset it up. The TVs look great, they're level and spaced on the wall perfectly. I've never had TVs mounted before so I'm glad I hired a pro. Setting up the appointment through Yelp was quick and I appreciate that the prices for services were all written out for transparency. He has mounts available for purchase if you don't have your own.

Sean from Precise TV came out and mounted a 65 inch tv in my loft. He was very professional and…read morepleasant to chat with. He did an excellent job mounting the TV. It's very secure and level. Highly recommended for his fair pricing and workmanship.

The Owner and one great installer and trouble shooter Gerry gets the job done and puts on an…read moreexcellent service at a very fair price. I know people that he installed and still have it so many years later.

Garry and his team in the Riverside and Orange County areas are the best to work with for Dish TV…read moreinstallation and customer service. FYI, Telstar Satellite is a independent Dish and Direct TV provider, but with better service and can even beat most current Dish or Direct national deals. I choose Dish as the package deal and remote were easier for me to use and works perfect with my pre established Verizon fios internet. After install, Garry was very responsive at picking up the phone with any of my question and much more helpful than the corporate call center system. I highly recommend this Dish/Direct TV provider for better service and price compared with others.

Robert did an amazing job installing an 85" TV on my wall. He completed the job effortlessly and…read moreit was clear he is highly experienced in what he does. Pricing was fair, he communicated well when providing ETA, and I'm really glad I hired him for the job. Highly recommend Robert to anyone needing TV installation.

The service I requested was performed quickly, quietly and at the price quoted. The noisy dish is…read moregone as it is dangling cables and I am a very happy person.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

Mike was amazing. I used him all the time until I moved out of the area. He probably installed…read moreeight TVs for me and my family.

Mike installed two of my TVs and gave me the best price around town,…read moreHe's fast, knowledgeable and overall a good guy. Highly recommend

I was devastated when my laptop died. In literally under one…read moreminute it was a simple fix. A1 is honest and extremely knowledgeable.

Bob was so helpful and answered my many questions over the phone. He has great prices and is so…read moreknowledgeable. Highly recommended.