I've taken two different computers to this shop, and every experience has been great. One computer…read moreneeded a new hard drive, and the other had an issue with the laptop touchpad. Both repairs were completed quickly, and everything worked perfectly. A few months later, my laptop touchpad started acting up again, so I took it back. He inspected it, explained the issue, and replaced the part again under warranty at no charge. I didn't even realize the repair was still covered. What I appreciate most is his honesty. He always takes the time to explain what's wrong, gives honest advice about whether a computer is worth repairing, and never tries to sell you something you don't need. That's hard to find these days. Both of my computers are now working like new again. If you're looking for an honest, knowledgeable, and trustworthy computer repair shop, I highly recommend this place.

I dropped off my old laptop for diagnosis after is started shutting off randomly. Micky spent quite…read morea bit of time diagnosing the issue and concluded that it was the motherboard. Instead of trying to upsell me or charge me an arm and a leg to fix it, he immediately advised me that it would not be worth my time or money to try to fix it. He suggested it's time for a new laptop. I offered to pay him for the the time he spent on diagnosing it and he refused. Even though the laptop didn't survive, from this point forward, I will be going to Alpha computers exclusively for all my electronics repairs because I know this is an honest professional business that I can trust.

Roy, you're awesome!. Thank you very much for your help!. I appreciate you and God bless you!…read more Roy responded to my message, gave me a quote, and was able to repair my iPhone 11 Pro Max super fast. Took him 20min for my repair. Fixed my broken screen, cleaned my phone's speakers and charger port at a VERY reasonable price. Anyone looking to get their phones, tablets, iPads, and etc. repaired, looked no further. Roy is your Man!. Thank you again, Roy!.

Excellent service! I will come get again when a screen or device breaks. It's also a fun location.read more

I had such a great experience with my TV repair service that I had to share. From start to finish,…read morehe was incredibly professional, kind, and thoughtful. He showed up right on time (which I really appreciated), took the time to explain what was going on, and handled everything with care and expertise. It's not every day you come across someone who clearly takes pride in their work and genuinely cares about their customers. He made the whole process easy and stress-free, and my TV is working perfectly again. If you're looking for someone reliable, skilled, and just an all-around great person to work with, I highly recommend him. You won't be disappointed!

I do not recommend this TV repair service…read more I paid $185 to repair the Wi-Fi issue on my LG TV. Unfortunately, the repair only lasted about one week before the exact same problem returned. After the problem came back, I contacted the company many times requesting warranty service. As shown in my text messages, I asked them to repair the TV or honor their warranty. They repeatedly promised to come, but never showed up. It has now been well over a year, and my TV is still not repaired. I still have the repair invoice and the text message history documenting my repeated attempts to resolve this issue. Before leaving this review, I gave the company many opportunities to make things right. Unfortunately, they failed to provide the warranty service they promised or offer any meaningful solution. I am very disappointed with both the quality of the repair and the lack of customer service after payment. I hope my experience helps other customers make an informed decision before choosing this business.

Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

They have always been helpful and professional when I've requested parts or services. But sometimes…read morerepair isn't an option. We found a new Speed Queen washer that was "on sale", it was the most discounted price we had seen. As they aren't cheap this one was a great value, so home it went! They took away my old headache (Whirlpool) and installed the new washer, ahh peace of mind.

They were great! Communication was only point, I had to wait for an appointment but that just shows…read moreme that they're in high demand. I was referred to this company by my Mom who has also used them in the past. I was not disappointed with their service. The man that came out was prompt and very nice and knowledgeable. He was able to fix my ice maker quickly and the price was fair. Thank you so much!

I'm notorious for dropping my phone and cracking my glass screen protector, and replacing it over…read moreand over gets expensive. I finally decided to give uBreakiFix a try, and I'm so glad I did! As soon as I walked in, I was greeted by a friendly employee. I told them I needed my screen protector replaced and purchased the warranty. They took my phone to the back, and what felt like less than two minutes later, they returned with my iPhone looking good as new. I was honestly surprised because other places I've gone to usually take much longer, and there's often dust trapped under the protector. A few days later, I managed to crack my screen protector again (of course!). I headed back to uBreakiFix, and they immediately pulled up my account, confirmed I had the warranty, and replaced it for just $5. The entire process was quick, easy, and hassle-free both times. I highly recommend uBreakiFix if you're looking for fast, friendly service and a warranty that's actually worth it!

We brought a Galaxy Z Flip here to fix/replace the interior screen through an insurance claim with…read moreAT&T, and they repaired the screen so that it looks new again. We were pleased with the service until we realized that the inner screen sometimes doesn't turn on when you open the folding phone (this was never a problem before the repair). This has rendered the front-facing camera inoperable (also never a problem before the repair), and when we brought the phone back to explain that the repair must have not been done properly, the owner rudely repeated "just submit a claim then, just submit an insurance claim, we won't even look at the phone until you submit a new claim". Instead of apologizing or even trying to understand that this issue was caused by their faulty repair, he was very rude and dismissive. So, we submitted a new claim and brought the phone back to get fixed. We explained the issue again, and the same man says "well then you should've submitted a claim for a broken camera so that i could replace the part but we don't have any replacement camera parts now". We tried to explain again that the root of the issue is from the way the inner screen was installed, the camera part itself is fine, but he insisted that we need to resubmit the claim with a different description. Again, with the same rude and dismissive attitude - refusing to take accountability for the mistake they made during the initial repair. This is seriously the worst place you could bring your phone for any kind of repairs, it's a shame that AT&T contracts with them through insurance. Look for a different location to entrust your repairs to, this place will leave you with more issues because of the shortcuts they take.

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

I am so grateful for this store! Every time I have an issue with my cellphones Im always come here…read more I am a clumsy person, so I am always having phone issues. My son has been having charging issues with his phone, so we took it today to get it fixed, and luckily it was just a dirty charging port. I could not thank them enough! You guys saved me from buying my son a new phone! I will definitely be back if I have anymore phone issues. I trust this place and highly recommend.

I had a great experience here! Very fast and straight forward, the lady at the front desk was super…read morenice and helpful! Would definitely come here if you need any help with your electronics!