Have been taking my daughter here for a few months now for her TMJ! All of the staff is super…read moreprofessional and kind. They always make my daughter feel comfortable and she enjoys coming to therapy every week! Evelynn is truly amazing when greeting everyone and making sure we get all of our appointments booked at a time that is convenient for us! Definitely recommend, the service and therapists are 10/10! Thanks for all of your help

This is based on several factors but all will be defined for you…read more Customer Service: Ranges - First day I felt as if I was just another number/$. Was being told certain things that didn't match to what was already known and information from primary physician. Second visit the primary therapist assisting me was exceptional and provided great bedside manner and attention. Even agreed with me on certain issues I had noticed at the location. After I was provided some additional information to assist in my recovery I was then handed off to an assistant who gave me instruction. This is where, in a similar review on Yelp I was waiting to be told to move to next exercise as she was assisting other patients. The assistant that even wrapped up my treatment wasn't the young miss that started it. I'm torn between thinking it's helping each other out or they book too many patients at the same time to properly provide attentive service to each client. They do seem to have a good camaraderie with each other. They had playful banter regarding ability to perform physically better then each other. A patient tried joining but was told no, this wager was not for patients but only therapist. Could have come off a little nicer with the delivery of that info. They have recently renovated, mostly moving desks/tables/chairs around but it did help the layout and flow of the place. I'm truly torn but some therapist (Martha) are worth visiting here. Location: Located in the "pool house" of a retirement community in Lemon Grove right off of Massachusetts Ave. It is situated right next to the pool I can assume to help those who need aquatic exercise/stretching to heal. Since this is the pool house it is one room. Maybe not much bigger than a master bedroom with attached bath. You have: Front Desk, Therapist Desk, 5-6 stretching tables, 6 chairs, 3 stools (for therapist), workout equipment on most free wall spaces, physio balls.... You see how much stuff now add 2 I can assume licensed therapist and 3 assistants with about 6 patients they're helping......... Sardines maybe? Well that's how you feel packed in. When you therapist has to look for a chair to find yeah... This additionally does intrude on privacy as there is none. If you want/need privacy you have to ask to speak to them off to the side. Locations should really post online regarding privacy as you can potentially over here information that can violate HIPAA. Cleanliness: It's par, not sparkling spic and span but works. Overall: Some good points about it but not enough to cover over some of the concerning negatives. I would love to be able to review again and give a better score.

After looking at several retirement communities in East County and in North County, I was extremely…read morehappy to find La Vida Real. It's well organized, clean, professionally staffed, and very reasonably priced. It was easy to make the decision to move my parents in because there is only a small move-in community fee ($1k) that is sometimes waived all together. Pricing is for studios, 1 Bed or 2 Bed units. And it's extremely flexible in that you only have to give 30 days notice to vacate without any further charges. The activities are well organized- a great balance between social events, physical activities, mental challenges. Top picks include smoothie socials, bingo, chair yoga, coffee and doughnuts. My dad is stubborn and picky and he has finally settled in and enjoys being here.

I love the SRG Company! They are beyond friendly, and I adore the residents who live here. I used…read moreto work at the Northridge location years ago, and coming back this year to help a friend cover her shift, I'm glad to see the atmosphere is just as welcoming as I remembered. I know the company has many locations, so it's nice to see that they all maintain the same high standard. I would definitely recommend taking a tour of this spot if you are looking for somewhere for a grandparent or parent to reside. They have many activities to offer, which is amazing and keeps residents active and engaged. The staff also follows a consistent daily schedule, making sure everyone knows what to expect and can participate in everything comfortably. The food selection has always been amazing - I would love to have three meals a day from here, haha! Compliments to the chef, the meals are always so well-prepared and delicious. I also noticed that residents who need extra care are checked on frequently, which shows the staff gives everyone the attention they need. On the working side, I loved being here - seeing the residents happy makes me happy too!

Outstanding environment with a great staff. House is clean, organized and the owner is a…read moreregistered nurse and is devoted to her patients and staff. Worth putting on the list if you need care!!!

Moving my father into the assisted living section at The Ridge at Lantern Crest has been the best…read moredecision our family could have made. He became a resident there two months ago after experiencing a fall. Thanks to the incredible environment and support, he has fully recovered and is now thriving even better than when he first arrived. The staff treat him with the utmost respect and affection, truly caring for him as they would their own family member. Lantern Crest has truly become a home to him, and he has built a wonderful community here. He has made many new friends that he genuinely looks forward to dining with at each meal. He also loves the fabulous movie theater on-site, where he even hosts a weekly movie day for his buddies from his church! Between the wonderful meals and all the great entertainment, he often tells us that he feels like he is on a vacation at a fancy resort. We want to extend our deepest gratitude to the wonderful staff at Lantern Crest. You have given our family complete peace of mind knowing that our father is happy, safe, and genuinely enjoying his life. Thank you for everything you do! Special shout out to Liz, Maria, Jasmin, Yasmin, Kami, Madeline and all the other amazing members (too many to list) at Lantern Crest that make it such a great place to live and visit a loved one!

Things at LC seem to have gone downhill in the past few months. When we signed up, I asked if…read moreparking was ever a problem because I planned to visit my mother in assisted living care twice weekly. I was told another area was being prepared for parking, and it would not be a problem. We arrived at the assisted living in January. There was always a parking space in January. Early February, I noticed signs being placed at each parking space reserving it for visitors, employees, and now, assigned spaces for those who still drive. I drive 30 minutes to Santee, and there is absolutely no parking available for visiting. Even down the steep street coming up to LC, there is no parking available. There are things that could be done to alleviate the parking situation, but management doesn't seem to care? Now when I attempt to visit, the lot is full, people are parking everywhere including handicapped, fire lane, and blocking other parked cars and people are yelling at each other vying for vacated parking spaces. If parking weren't a problem, I'd give 3 or 4 stars. The kitchen, while sometimes disorganized, always gives three hot meals a day. The place doesn't smell bad and seems clean. The common areas are nice. Medicine delivery (costs extra) hasn't been a problem. We have had a couple problems with "care" issues, but nothing too serious. We are seriously considering an another place a few miles away with ample parking for visitors. For the cost of monthly rent, a parking space should come with the unit.

As a concerned daughter trying to find a pace for my 70 year old Mom to live in San Diego after she…read moresuffered a fall and TBI. She was a tough critic and was not happy about having to move into a Senior Living Community, but could no longer live on her own, and certainly unable to live with me in our second floor walk-up. I had such a good experience here, from our tour with Jackie to my first meal in the dining room. I had to order off the alternate menu - thank goodness they had a veggie burger and fries, cute little dinner salad and fresh fruit. Manny, the chef came out to say hello to my Mom and ask her if she had any special requests. He even gave her an extra cookie and ice cream for dessert. Serious brownie points! When my mom was sick, Scarlett and her neighbor Rose were kind enough to bring her tray to her room with extra orange juice. Everyone who lives here has been so kind and inclusive. I was really worried that my mom was too young and independent to make friends, however I was pleasantly surprised when she announced that she had found her "tribe". So to make a long story longer, here is a breakdown of what I have experienced on what we now refer to as "Campus". **Facilities and Amenities (5/5):** The facilities are nothing short of impressive. From well-maintained common areas to beautifully landscaped gardens, every corner exudes tranquility and care. Martha, who is in charge of the housekeeping brings Mom flowers to brighten her day, which reminds her of home. The apartments are spacious, with patios and everything is on the ground floor so Mom can navigate with her walker on her own. Comfortable and practical. **Staff Friendliness and Competence (5/5):** What truly sets Monte Vista Village apart is the exceptional staff. From the moment we walked in, we were greeted by warm smiles and genuine concern. The staff members are not only professional but also compassionate, making the residents feel like they're part of an extended family. Monica and Barbara explained everything to me several times answering all of our questions and concerns without the least bit of impatience. You can tell they legitimately like working with seniors and their families. **Activities and Events (5/5):** The community organizes a variety of activities and events to keep residents engaged. From Happy Hour with live music to Root beer Floats on Thursday. Some of the residents even play the piano themselves, which I found lovely as well. Their programs cater to a broad range of interests, ensuring there's something for everyone. From arts and crafts to exercise class with Ashley, walking club, and town council, welcome committee and excursions. **Dining Experience (5/5):** The dining experience deserves a special mention. The chefs at Monte Vista Village create delicious and nutritious meals that cater to different dietary needs. The dining room is vibrant, fostering a sense of community during mealtime. **Health and Safety Measures (5/5):** In the current times, health and safety are paramount. Monte Vista Village has implemented robust measures to ensure the well-being of its residents. The cleanliness standards are impeccable, and I witnessed a commitment to following health guidelines diligently. **Community Atmosphere (4/5):** The overall atmosphere at Monte Vista Village is serene and friendly. Residents seem content and enjoy a sense of independence while having the support they need. Monte Vista Village Senior Living Community in Lemon Grove is a gem for seniors seeking a comfortable and enriching lifestyle. The dedication of the staff, the quality of facilities, and the attention to residents' needs make it a top-notch choice in the senior living landscape. The support that Adrian and his staff have given my family is enough to keep my Mom happy and engaged and me hopeful.

Management has no problem making up lies, and not caring about the tenants once they fill the…read moreroom,I currently live in 4J and if any potential renters need to know the truth about this place I'll be glad to tell them about all the problems with this community.especially the new units 201 thru 212 and 18 A and 18 B ,they must have took the lowest bid and used the cheapest materials, feel free to ask me anything you want and you will get the honest truth.Thank you

What a disappointment this company is. Please beware!! Caregiver showed up first night for care…read morewith no mask on then returned to his car and left. Wow!! I will be reporting to BBB. In a time of need for a family member and they do this to us. Not sure what the company's prescreening process is like for potential caregivers but it obviously needs some work.

Horrible company! Nurse was late then walked off the job and did say anything about leaving! First…read moreand last time using this agency!