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La Valhalla Residential Care - Lunch time

La Valhalla Residential Care

5.0(2 reviews)
2.7 mi

10 out of 10 on every level. This place has been a dream come true for my wife and I. The staff…read moretreats my Father-in-law like family, and that is no joke. We had both my in-laws in a very expensive high end retirement home with hundreds of guests and lots of activities, but the care was just not personal. Her Dad is a WWII Vet and he is very precious to us. Though he has dementia, he immediately recognized he was in a better place at La Valhalla. He was happy, content, treated with respect and given care beyond what we could ever have provided him at home. It was such a burden off our shoulders to know he was there. When we came to visit it was such a good feeling to hear the staff and few residents (3 total right now) laughing out loud and really enjoying each others company. So different and so much better than the big retirement home! We can't recommend this place enough.

A year and a half ago, we were trying to find a residential care facility that would be able to…read moretake care of our 93 year old father, who was exhibiting increased signs of dementia and an inability to independently take care of himself. We were very fortunate and blessed to find La Valhalla Residential Board and Care. The moment we walked in the door we knew we had found the right place for our dad. It is not a clinical, sterile facility, but a warm, inviting home. The DeVera family is amazing in their compassion and care of their residents. The residents are not treated as residents or patients, but family members. Having to place a loved one away from their personal residence can be an overwhelming, intimidating, daunting experience for a family. Working with the DeVera family at LaValhalla eliminated all of those feelings. We are so happy that we found a residential home where all the caregivers are compassionate, caring, knowledgeable, and truly concerned about the residents in their home. We are at peace knowing that our dad is happy, safe, and well cared for thanks to the efforts and expertise of the staff at LaValhalla. Thank you DeVera family for not only taking such good care of our dad, but letting our family feel like an important part of your family. You are all truly amazing and a blessing!

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La Valhalla Residential Care - Likes the sunshine a lot

Likes the sunshine a lot

La Valhalla Residential Care - 95 y.o resident , Prefers lunch in the patio.

95 y.o resident , Prefers lunch in the patio.

La Valhalla Residential Care - Enjoys the outdoors.

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Enjoys the outdoors.

Grossmont Gardens

Grossmont Gardens

4.1(24 reviews)
4.0 mi

Grossmont Gardens I just can't say enough of GREAT Things…read moreMs. Ana Navarro, ALW Coordinator,Grossmont Gardens Senior Living & Memory Care,Phone: 619-463-0281 Ext. 5104 helped us in so mmany was. Upon first meet Ana was kind, professional, sweet and full of knowledge about the (ALW) Assisted Living Waiver program and about the staff, the entire aspects of the Gardens. My mom had worked there for about 35 years and they welcomed her back as a resident with open arms. Ana always was there to answer questions quick to respond on emails and calls. Working with Ana was a fantastic experience; she was incredibly knowledgeable and efficient". Ana always displayed high-level professionalism and made the entire process stress-free. I highly recommend talking with Ana when considering this property for your loved ones. Ana went above and beyond to solve our issues or concerns I had. I did look at other properties in San Diego and they looked and felt like dorms or prison not to match the price. The Gardens had the lowest price for the best clean rooms and staff, the caregivers are very nice always there when needed. The Gardens felt like Family Ana made us feel like family. My mom is happy and safe. My 2 concerns: 1: with the wait staff and servers most of then were nice and friendly but a handful were always grumpy and just not professional.. They are not quick to see if someone comes in to eat and take there order or even clear the tables so other people can come in and sit. Note: I saw a server not on break in the kitchen area just eating chocolate Ice Cream, I thought Really!!!! 2: They need better activities all day even if only a handful of people are there: Example when they go in trips they should have something going on if you don't go. Maybe different type of activities if you are not a "Religious person" on Sunday. OVER ALL 5++++STAR for Ms Ana above and beyond... I would HIGHLY RECOMMEND Calling her take a tour.. Make the Gardens a Forever home for a loved one..

If you care about your loved ones DO NOT send them to this facility! I gave them one star because…read moreyou have to give at least one star. Otherwise I would not have given any stars. My mother and my brother were both at Grossmont Gardens. My brother got a pressure wound/bed sore due to his neglect. He recently passed away. I had moved my mother in only because my brother had been sent there from the hospital and I wanted her to be close to him for visits and I read reviews on Google and they were all good (Previously, she was at Oakmont of Escondido Hills). The neglect at Grossmont Gardens is unfathomable. I guess it's true when they say you get what you pay for. They are shortstaffed, but you just have to make it work. Whenever I complained I was given lip service. Nothing changed. Just one of many examples was when I visited mom last Friday. Let me first apologize if it's too much information/too graphic but I think it's important for whoever's reading this to know... Mom was complaining about burning in her private area. She had been previously diagnosed with a UTI, which is when I first complained and asked why they don't do rounds every two hours and check diapers and change if necessary. Her hospice nurse who would visit once or twice a week had witnessed and took pictures of a saturated diaper, going through her clothing onto the bedsheets. So, this time when she was complaining of burning, I thought perhaps it was another UTI (she had previously been diagnosed with a rare bacterial infection and after this incident I am about to describe, I can understand why). I pushed her button to have somebody come check and change her. After five minutes of waiting, I went out to the desk area. On previous occasions when I looked for staff, they were nowhere to be found or I'd find them and they were on their phone and I would have to speak up for them to look up to see me so I can ask them a question or get help. This time the caregiver, Mati was chatting with two other caregivers. I had to say, "excuse me", and then asked how they know when someone pushes their button, because there was another time when I pushed it and no one came and we discovered the battery was dead (so those are not checked regularly). The caregiver turned around to look at the computer because her back was turned to the computer while she was chatting with other staff. I asked if the button was working and she said, "yes" (as she saw her room number lit up). She came to mom's room. I gave some privacy and stepped out, but when I heard my mom say, "oh that hurts" I went in and the smell was horrendous. Even the caregiver was making a disgusted face. The caregiver informed me that she had asked Esther, the previous caregiver to change her before she left and said, "I don't think she did." She also commented that it smells so bad because it had been there a while. Her diaper was full of feces. This caregiver was having to clean my mother's vagina because the feces had gone up into it and that was why it was burning. She will probably get another UTI now. I left the room for her to continue and finish. She left and I went back in. My mother was then saying her pants were all wet and I thought perhaps it was because the caregiver had been washing her area with water and maybe got some on her pants and put them back on her. I went to change my mom's clothing, and when I pulled the pants down, the feces was in her pants, so it had spilled out over from the diaper and the caregiver had just put the same pants back on. I was livid. I took pictures, which I will not post obviously. I texted Lynn, who I will say is very responsive (always was when there was an issue, even if she was not working that day), but I should not have to text her every time there is a problem. She and another staff member came in and took care of Mom. They also cleaned her room because her room was always in disarray with trash and food crumbs (one time I asked them for a broom so I could sweep. And her cleaned clothes were still in bags, because the staff from the night before had not hung them up so I hung them myself). We made sure mom got a shower that evening. I went back on Sunday to move Mom out of there. Again, this was just one example of many issues. Avoid this place at all cost. They also charge extra for care coordination between hospice and the facility and yet there was no care coordination. The hospice nurse for my brother would tell them to do something and they would not do it.

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Grossmont Gardens
Grossmont Gardens
Grossmont Gardens

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La Cruz Senior Care

La Cruz Senior Care

5.0(1 review)
2.6 mi

Mom has been at La Cruz Senior Care for over 4 years and she is well taken care of. In fact shes…read moreturns 100 this year! I have to give the staff at La Cruz credit for taking such good care of her. It is a very new, clean, spacious and loving environment. Everyone treats her like an important part of the "family". They have gone above and beyond meeting her needs and wishes. Mom loves gardening so they built her a little planter box and she grows tomatoes, squash, cucumbers and onions. They even make her feel helpful and let her fold clothes and towels when she wants to. Everything is family oriented. They sit and have meals all together and the parties and special holidays are fabulous! We are always cheerfully invited to visit any time and there are no restrictions when we want to take her on an outing. I would highly recommend this senior care facility for anyone who wants to feel at ease that your loved one is being well taken care of.

From the owner: La Cruz Senior Care, Inc. is a premier assisted living facility located in El Cajon, CA. Our…read morededicated team of caregivers provides personalized care and support for seniors in a comfortable and safe environment. With a focus on enhancing quality of life and promoting independence, we offer a range of services tailored to meet the unique needs of each resident. Trust La Cruz Senior Care, Inc. to provide compassionate and professional care for your loved ones.

Fancor Guest Home - assistedliving - Updated June 2026

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