Quality of care and comfort for loved ones is one of many great qualities at Creekside…read moreRehabilitation!

I had the opportunity to spend time supporting a friend who was recently at Creekside. My first…read morecontact was with Nicole, the Admissions and Marketing Director. She is passionate about her work and has a professional, compassionate, warm, and friendly demeanor. Each of the staff members I encountered over two weeks was caring, helpful, and professional as well. The passion for their work was apparent from several members of the staff and I was impressed with the patience they showed. Those who work there seem generally happy to be there, creating a positive environment. Upon arriving at Creekside, I observed a clean, orderly, and welcoming environment. The main room has tables to visit with friends, play a game, or read, a small aviary with sweet little birds and a grand piano. They also have open spaces for gathering outdoors, a dining room, and rooms with access to patios for fresh air. My friend received the services of a Doctor, Nurses, CNA's, a Social Worker, an Occupational Therapist, a Physical Therapist, a Speech Therapist, a Psychotherapist, and a Dietician. She was well cared for and nurtured. Her body was strengthened. BY CONTRAST, my friend was initially sent to a DIFFERENT Santa Rosa rehab center prior to making her way to Creekside. It was dismal. Some members of the staff were unprofessional, lacked decorum and probably training, and seemed to lack any passion at all. She was given another patient's medication, which fortunately, she recognized the error and did not take it. The facility is very outdated, not well equipped, and depressing. I had decided that if my friend did not get into Creekside, I would take her out of there and figure things out on my own. It was that bad!

The best rehab and therapy I've ever had done by real professionals and people that careread more

By far. the best (out of 7 total) rehab facilities I've ever been to. They actually do trauma…read moretherapy, and you get sessions with a licensed psychologist twice a week, in addition to your drug counselor. The very best therapists I have EVER worked with. And the best drug counselor I've ever had. I've been looking for therapy like this, and the answers I got at Olympia House, for 20 years. They are the most skilled, caring, and professional team of people I've ever worked with in mental health. I'm dual diagnosis, so I've been seeing professionals for my mental health for 25 years. Some of their curriculum is custom, developed in house by the psychologists there--you won't find tools like these anywhere else. I have a custom designed "addictive system" I use every day to track where I am in my recovery and mental health. I use this not only to prevent relapses, but correct myself if I run off course, and this works not just for substance relapses but also things like depression, anxiety, and anger. Their website doesn't reflect this, but they take Kaiser Permanente insurance now. That's the only reason I was able to come here. I know reviews are inflated on the Internet, but please trust me, I swear with every fiber of my being and every ounce of integrity I have, this is likely the best rehab in California. If you have trauma, and most people do, or some form of PTSD, this is the place you should go. They also focus on finding meaning and purpose in life--and they will definitely help you with that. They also allow you to come back to the rehab twice a year for 2-3 days for free! They call it a "tune up". No one else I know of does this. There's also free group therapy for alumni (a process group led by one of the therapists there) once a week via Zoom. I would wake up many times in OH in disbelief that this place exists at all, and that I got to be a resident here. They've made an enormous difference in the outcome of my life.

I am so Impressed With Gail she is one of the most Outstanding Doctors that I have in my…read moreTeam.......I was introduced to her by a Friend and I look forward to going back every time I book with her I like going in at least 2 times a Month.......She is so Uplifting and Positive and Thinks outside the Box, and discovers a way to help you......I have always left my Appointment feeling Incredible.....Her Touch is very Wonderful, she is so Kind and Communicative.....Thank you Gail for being in my life and making it Better...... Candie

Doctor Dubinsky is a Smart, Kind and Hard working doctor serving all her patients with care…read more I highly recommend her services and care. Its a blessing to have such a wonderful human being dedicated to helping others.

I attended this facility hoping for recovery and healing, but what I encountered was the exact…read moreopposite--a deeply toxic and unsafe environment that is not suitable for anyone genuinely seeking help. This rehab is run more like a prison than a place of treatment. Gangs dominate the social structure inside, and these groups openly intimidate and control other residents. If you don't align with them--racially, socially, or otherwise--you're targeted, isolated, or worse. Basic safety and dignity are not guaranteed here. Staff complicity is a major concern. Instead of providing a neutral, professional environment for healing, many staff members seem to either turn a blind eye to the gang dynamics or actively support and protect certain groups. Rules are enforced selectively, and some residents are allowed to break them with no consequences, while others are unfairly punished. There is little to no real therapeutic work being done--group sessions are often hostile, dominated by those exerting power over others, and facilitators do little to restore order or safety. Confidentiality is not respected. You quickly learn to keep quiet or say what the dominant clique wants to hear. This place didn't help my recovery. It made me feel more broken, more vulnerable, and more hopeless. I left worse than I came in. If you're a person from a marginalized background or someone looking for true healing, please stay away from this facility. There are better, safer places out there--this one is a trauma machine masquerading as a rehab.

This was the grossest misrepresentation of a rehab have experienced. Could not be worse, is…read moredeplorable. Room bed seesm 65 years old and the bedding couldn't be worse, the noise, the food was disgusting and cheap. This is just a big con cash grab facading as genuine rehab. They made false promises, when got there could not use my vicks decongestent, could not sleep due to late night noise, the snacks and food couldn't be cheaper. So after 8 hours I left and no ride home as promised. 3 buses and one train made it home. Then get a bill for 3400 dollars for 8 hour stay. That is what prompted me to write this. Any other rehab better choice then this toxic dump.

I needed a new Chiropractor due to my old one not meeting my needs any longer. Dr. Toth was on the…read moretop of the list and had great reviews. I definitely made a great choice as Dr. Toth listened to what I need and helped me ease my pain. Front desk is so friendly and made me feel welcome. I highly recommend him for all your Chiroprator needs. A great plus is they have the best masseus (Rob) I have ever met!!

This isn't a review about any of the employees. I really did have a fabulous massage there months…read moreago. Before I left after that massage, I made another appointment for May 29th. I received a text reminding me of that appointment the day before. I called as soon as I could to request a reschedule. During a breast exam, my doctor discovered something suspicious. I was asked to go right away for a mammogram. I told Toth on my message that I had to have a mammogram that I couldn't reschedule. I was called the morning of the 29th by someone at Toth. I was told I had to provide 24 hours notice to make any change to my appointment. I believe my call to reschedule (NOT CANCEL) was 22.5 hours notice. I work with students and cannot (nor would I ever) make or take calls while I am with them. I had to wait until I had a break. I know I probably signed something months ago about their cancellation policy. I know I was not given a copy of it. I guess I was expected to memorize it along with all the other service providers' policies. The woman on the line would not waver. She actually charged me for the entire fee for the massage. I was in tears. Me Spa does not charge if you reschedule. In fact, neither does my eye brow aesthetician. Trust me, I would have been there had I not had to have an immediate mammogram. I really needed a massage after a couple of hectic, grueling weeks. I own my own business. I, too, have a cancellation policy. However, I give grace for extenuating circumstances. Heck, I've given grace for non-extenuating circumstances. I went to that mammogram. Here is part of the letter I received afterwards June 2, 2026 Re: MAMMO DIGITAL SCREEN W TOMO BILAT Dear Jeanne, The Radiologist has reviewed your breast imaging exam from 5/29/26 and has requested an additional diagnostic evaluation in order to obtain a more definitive diagnosis. This does not necessarily mean that there is a serious problem in the breast, but it should not be ignored. Be advised that this may require additional authorization from your health insurance. So, I get to go in again this Friday for more extensive testing. The fact that Toth charged me for the full massage, and not a percentage or a cancellation fee is very upsetting to me. Cancellations are a part of business. They just pocketed my money and did not have to do anything to earn it. They have lost my business. I cannot work with anyone who has such rigid and harsh cancellation policies.

The staff charged me a "no show" fee of $50.00 for a missed appoimtent.This was after they called…read moreme a half an hour before my new appointment was to be. They were calling to cancel this new appointment, saying that they could make an appointment for me later that day. The office is in Santa Rosa. I drive from Petaluma and was almost there when they called. So I had to turn around and go back home, then make the same trip back to Santa Rosa again some hours later. That's two trips. When I questioned the person behind the desk the audiologist came out and said if I didn't like it she would cancel the appoiment. I need my hearing aids. I felt like they kept my hearing aids hostage. I thought that it was very wrong to charge me a "no show" fee on the same morning that they canceled my new appointment. "Do like I say, not like I do". I paid it or else I would not get my hearing aids. I was unhappy that they wanted a "no show" fee on the same day that they canceled on me. It seems to me that they held my hearing aids hostage until I paid their fee. Up until today, I have been very satisfied with my experiences at Microtone. But unfortunately, my experience there today left me very unhappy. I think the management should review this policy. And have a little more consideration for the customer.

I just wanted to put an update on my review because I am so shocked by the response of this…read morebusiness to my insurance provider. I filed a grievance not long after I wrote my first review and I finally got a response to my grievance. Basically Microtone Audiology, via their office manager lied to my insurance company in order to excuse their behavior. They said that my provider had not responded to their request for information needed to provide me with my hearing aids. The office manager repeatedly said that she tried to cool things down when she did the exact opposite with me and my dad when he called to try to help resolve things. so now to some things up, this part of the grievance has been closed, but this is far from over. My insurance company is assisting me with furthering the grievance. In the meantime, I have contacted capital Kenworth audiology, and they have been a dream to work with. I am working with them to get my hearing aids. To be clear anyone thinking of using this business should think again they have competitors in this county who do a much better job.

I've been suffering with pelvic girdle pain and weakness on my left side…read more since giving birth to my daughter 2.5 years ago. Prior to seeing Kathleen, I had seen several practitioners including two chiropractors, three pelvic floor PTs, and an exercise specialist. Nothing really helped. Enter Kathleen. She has this amazing ability to tell what isn't balanced in the body and can sense it with her hands! After just three sessions, I feel so much more balanced and strong on my left side and I barely have any pain. Kathleen is also very knowledgeable in the mind-body connection and how one affects the other. She has a very calming presence which is exactly what I need when I'm in pain to not flare up anxiety and make the pain worse. I would recommend her to any friends and family without reservation!

She is such a great osteopath and person. Her care exceeds all I had been to ..she is wonderful…read moreand they way she treats you is outstanding...I wish my Medicare would cover more visits...So I go once a month...

It's a great hospital, I've spent many days off and on at this hospital and always get excellent…read morecare

The care here was disgustingly executed. These people that swore to do no harm treated my cousin…read morepoorly right up until he died today. They blocked immediate access to him so they could get him cleaned up properly. Every time i went up to his room his pain meds were out and his tranche was filthy THIS IS NOT MY FULL REVIEW ! YELP WOULDN'T LET ME UPLOAD MY FULL REVIEW They love to call security versus calling out the nurses for not tending to him properly. Sierra had me leave on the Fourth of July While I was trying to visit my cousin and i raised Requested her to the room to discuss why he was steadily out of his pain meds when i show up. Disgusting white female with a Superiority Complex