Water was MOULDY when washing my car and left a foul smell. Owner was also incredibly disrespectful and saw him harassing a customer for taking "too long" to wash his car, then saw this same customer get ASSAULTED by the same presumed manager. This place left a very bad taste in my mouth and will definitely be taking my business elsewhere. read more

Harassing a customer cause they took 5 mins to wash their car is crazy . Please do not waste your time here They have no values read more

Horrible customer service!!!!!!! Don't wash your car here !!!! This man ripped money out of a customers hand for simply trying to wash his car. Take your money where it's appreciated read more

Turnpike Car Wash - Rude yt man - Car Wash Near Me - Peabody, Massachusetts

They need to learn how to respect others!! Keep hands to yourself Imagine trying to wash your car and being harassed by the owner!!!! Disgusting read more

Turnpike Car Wash - Car Wash Near Me - Peabody, Massachusetts

Do not come here! They won't let you wash your car and clean it in peace. They will harass you and want you to leave asap.

I don't recommend this place. I went there to wash my car and there's some person that claims they're a manager when they're clearly not some manchild with glasses. Also, when I was there, I witnessed him harassing some guy about paying when he already paid. The cops were called and when the so-called manager was found guilty, he just kept saying oh let's just put it all behind us. It's all good. It's all good so he wanted to ruin someone else's day but then when he was caught, he just said let it go. What a horrible person. What a horrible place do not do this horrible business. read more

Don't listen to Marcus he's a kiss ass, they assault you here and yell at you for taking 5 minutes to wash your car even if you're a paying customer, they need to shut this place down because clearly they don't value their customers or the relationships they have with them, not worth it. read more

Turnpike Car Wash - An employee who assaults customers for taking longer than 5 minutes - Car Wash Near Me - Peabody, Massachusetts

Used to come here all the time until I found out how rude and terrible the staff are. The owners son really takes working at a car wash as if he were security for the president, you're only allowed to wash your car if it fits his needs. read more

Price is ok. The sprayers could offer more pressure. The owners son did harass me for taking more than 5 minutes to wash my truck and leave. He could've at least offered to help so I can get out quicker, but I think he'd rather see me struggle. Womt be coming back. read more

What's up with the casual customer beat up here? I was here for an extra 30 minutes because the owners son didn't like that someone was washing their car past the 5 minute mark?? Wouldn't recommend unless you wanna get hassled for not being the fastest car washer read more

Very bad customer service do not go, will be washing my car somewhere else. Also expensive

Owners son one of the managers is very rude and will ask you to leave as soon as you pull into the self service bay

If you take longer than 5 minutes washing your car, they will verbally and physically assault you and then call the cops. Terrible service.

Came to wash my car and some employee in glasses assaulted me for trying to add money to the machine. Not coming back.

Absolutely trash if you respect yourself at all do not go. Management is rude and workers aggressively pressured me to hurry up

Low quality, TERRIBLE service, overpriced, the employees were extremely rude and were more focused on harassing me than just taking my money so I could wash my car, I hope these shady people can find god and one day become an honest business. read more

5min to wash.................employee needs to chill. Actions have Consequences. Good day

Payment machine was broken/offline and the attendant insisted I pay double the price for their "mechanical fee". Yelled when I refused and asked to turn my car around in line. read more

Employees are rude and unprofessional one of them was really aggressive towards more than 3 of my family members,is that the type of people you guys hire? read more

This place sucks disrespectful ignorant a holes here do not come here at all it's dirty they will use the wrong ph on your rims and leave streaks everywhere if you say something they tell you off and call the police read more

Could only go in for five minutes before an employee told me to leave. How the hell am I supposed to wash my car in five minutes? Do not go here read more

Their regular wash isn't maintained, it'll scratch the shit outta your car. From what I'm seeing here, the touchless and tunnels aren't the best option either . Would give you zero stars if I could. It's a shame to see a lazy son take over a hardworking father's business and drive it into the ground. read more

5 minute washes in a self serve then when over the owners som will try to remove you physically

manager was very aggressive over a simple car wash. I would go literally anywhere else to get a car wash.

Get a new staff. Using F at the customer is low class for even a car wash. That guy with the glasses getting aggressive with the customer washing his car needs to go read more

son of the owner will harass you to leave after paying for a self cleaning car service beware

particular employee rude af, thought i was the only one until i saw multiple other reviews of people sharing similar experiences, please avoid this car wash if yall come across read more

I made a not favorable review earlier about this place that was in haste. The owner Jeff reached out to correct the issue I had. I got to say what a fantastic guy and car wash. Not only did he reach out with genuine concern but sincerely wanted to correct this issue. He did that. I come out of my area to go to this car wash. You should too. read more

I only use this car wash; I never go anywhere else unless it's an emergency. Free and abundant vacuuming bays. $6 basic machine washes. For those who don't worship their cars but just keep them basically clean -- it's a perfect value! read more

This is a great Place! I actually used the "do it your self"bay last week and inadvertently must have forgot to press stop after my 4 minutes! When i got charged the full amount for a 20 minute wash, I called Turnpike. Jeffery was great and gave me a refund, trusting that I had not used the full 20 minutes. read more

Love this place located in route one. They have free self vacuums that work great. I have a dog that sheds and the vacuum gets all the fur out. They also have many vacuums, i'd say 8 or more. The usual car wash around here has 2 vacuums that you have to pay for. They also have self -car washing stations where you can wash your own car with their materials or they offer regular exterior wash starting at $6 which is what i usually go for. Before finding this place i was paying a $70 membership for other people to wash my car, and then i canceled the membership and would pay $13 for a wash and no vacuum and now i get to clean my car for just $6 and spend some alone time vacuuming my car :) read more

Last week I came to wash my car and I paid for Bronze wash and after wash I realized that my car is still not clean! I talked to employe and he was so rude and keep saying " I know my job and don not explain to me what should I do!!!!" He charged my credit card more than the price on the carwash menu!!! Without notify me!!! This happen on Monday 9/23/2019 He hast to get fired!!! BE CAREFUL WHEN YOU USE YOUR CREDIT CARD! THEY WILL CHARGE YOU MORE THAN SELECTED WASH WITHOUT NOTIFY YOU read more

Very Rude!!!! I'm done . Owner forgot soap lol!!!My car is dirty and scratched.Told him and said pay again if you want it washed again. No stars if I could.Low people read more

This is the worst car wash i have ever gone to. The equipment damaged my wheels and the Manager immediately denied any responsibility for the damage. It was obvious the damage to the wheel was fresh and just occurred at the car wash,the manager insisted i had hit a curb,avoid this place like the plague!!!!!!They SUCK!!!!!!!!!!! read more

I love this place, they have free vacuums, power washer bays and you can buy armor all, scented trees or rags all for a dollar. I do the monthly unlimited platinum wash for forty dollars and it's a great value. The people there are always nice and the owner even helped me get keys out of my car that I locked in there! Can't recommend them enough! Awesome place! read more

Watched workers take leaf blowers and blow a bunch of trash by the vacuum station right into the woods today. So disgusting and very sad. Will not be getting my business. read more

I just went to the car wash that I frequent possibly every two weeks but gentleman working there approached my car because I was putting trash in the receptacle container, while I was vacuuming my car. I like to neat in my car so I always keep a white small kitchen bag in the car to throw away any trash the bag possibly had six water bottles in it and some candy wrappers for my kids the man was quite irate and intense I have no idea where his anger was coming from but it certainly has nothing to do with me He told me I couldn't dispose of the white bag there I said would you like me to take the items out of the white bag and put them in the container and he said no you need to leave I asked him for his name and he told me my name is staff read more

I recently just went to this car wash, paid for the most expensive package and when I finished I parked to wipe down my car and I noticed that the back of my car was not only still dirty, but there was soap all over my rear window and trunk. Definitely stay clear of this place. read more

Brought my 6 day old truck for a wash and ended up with scratches up and down both sides. Emailed and explained what happened but was told there carwash didn't do that. Never going back read more

Wow! Cant believe they got such little stars?? FREE VACUUMS PEOPLE! Like amazing for minivan moms likeme! Lol! $5 basic carwash with a towel dry! Bring some cash if you wanna tip the guy drying Tons of vacuum stations I've never had to wait! read more

Turnpike Car Wash - Car Wash Near Me - Peabody, Massachusetts