Purchasing an Evolution EV Forester 4 Plus from Central Illinois Cars & Carts has been the worst…read moreproduct buying and service experience I've ever had (and I've owned multiple boats so that says a lot). After buying the brand new 2024 cart in September 2023 it had 3 simultaneous malfunctions that were extremely dangerous and rendered the cart inoperable on the first day we drove it before even getting to mile 8. Thankfully, at least no one was injured. Cody picked it up on October 3rd and has said he's been going back and forth with the manufacturer ever since, but rarely even calls me back or responds to texts. We're now into the 4th month of not having a replacement cart, repaired cart, or refund with no end in sight and they haven't even responded to multiple texts and calls since December 13th, almost a month. If you're in the market for a cart I highly recommend going with another brand that will undoubtedly be a better quality machine and the manufacturer will back up their warranty and "customer care" promises. Evolution EV provided a lemon and hasn't done the first thing to rectify it. They clearly don't believe in their own products or care about their product owners. I also would strongly recommend buying from a different dealer that will support and service their line of products properly and quickly, including communicating with you and responding to you. Central Illinois Cars and Carts is not that dealer and has a major lack of accountability for taking care of their customers and the products that they deal. Hopefully some day soon they'll work this out and I'll get a refund or at least have a new cart that's operational, safe, and malfunction free. As of now though I still have nothing to show except frustration from my purchase and the dealer doesn't even return calls or texts or update me on the brand new cart I purchased in September and only used once for 7 miles. Definitely not the cart buying experience I was expecting and I share in hopes that no one else has to endure an experience like this from Evolution EV or Central Illinois Cars & Carts.

I was in the market to locate a truck so I mentioned to Cody what I was looking for and within a…read moreshort time I received a text with a pic of a truck that they were bringing in. After checking it out I was sold on it. Cody and Logan had their mechanic run through their inspection and ended up fixing the power seat without increasing the sales price and it was detailed inside and out. If you're tired of the sales tactics and pressure from other dealers, you need to come talk with Cody and/or Logan! You will not be disappointed! (they have great golf carts as well, but I didn't buy one of those this time).

I'm very happy to update that the Dealership's Sales Manager called and apologized for the way we…read morewere treated over a mistake. That's all I was asking for was an apology. Thank you. Loved this dealership until a recent experience. We purchased our second vehicle from them. Post purchase we were treated very poorly. Not by our salesman, but by the Office Staff and Sales Manager. We had already been misled by the Finance Manager. They had our salesman call and apologize when he wasn't the problem. That young man was always kind and respectful. It's the Office Staff who met us at the door under direction of the "Office Manager" that treated us terribly. The Office Manager or Sales Manager should have called to give us a heads up of the situation but no one bothered to call.

I recently purchased a vehicle from this location that was a replacement vehicle that had been…read moretotaled out due to an accident. Zach was my salesman, great young man, very understanding, even JP the sales manager was very understanding at the time. However, there are two things that I found that bother me with the vehicle after I had purchased it both of which I feel should've been taking care of prior to me, taking possession of the vehicle. When I test drove the vehicle, I did not notice that there was a tire pressure monitor sensor that was out. Seen as I had spent close to 20 grand for this vehicle. I would've at least expected them to have replaced at least that one sensor if they would've been generous about it they could've easily replaced all four sensors in the tires. The other issues that I have with the vehicle that while they were getting it prepped for me to pick it up. Would've been to do a fresh oil change on the vehicle. Both of these are considered minor repairs and probably would've taken about an hour to do maybe two at Max. My overall experience with this company was good, on the days that I picked up the vehicle Zach was out of town on personal business and I dealt with Tony another salesman. Very nice gentleman, although I am still disappointed in the fact that they sold me a vehicle with a bad TPMS sensor and that they did not do a fresh oil change on the vehicle or reset the display if they had done a fresh oil change on the vehicle.

This is a great quality service shop. The staff is friendly and answered all of my questions. The…read moreprice is good. I would recommend this place.

Excellent service! Great price for a lockout! Not a whole lot of places around that can help with…read morethis type of service anymore! 5 stars well deserved!

We were in a bind and he got to us same day- fixed our car right before a long road trip. He…read moreoffered us a great deal and had excellent customer service. Definitely knows his stuff. We will be using him again in the future!

Adam has worked on many of our vehicles. He's fast and fair. We haven't had any issues with his…read morerepairs. We are thankful for him.

Lost my dipstick 43.00 not happy. Broke 2015 wife's car windshield. They did take care of it…read more Really

New technology is great. Now you can make a service appointment on line for even the same day.read more

Premium prices for inferior work. Screwed me three times, and cost me near $1000 for a relatively…read moresimple problem. DO NOT GO HERE. DO NOT WASTE YOUR MONEY. Completely regret coming to Keller Automotive. I had a few leaks in my engine's cooling system, so I took it to Keller. He listened to what I had to say, the history of the problem, and said this would be pretty cheap/easy fix, no more than $400. That $400 turned into $700, as he had to replace the thermostat in the engine, as well as the coolant level sensor. Fine. Unseen repairs happen. However, THIS DID NOT FIX THE PROBLEM. I drove it the same day and there were more drips than before! I found a leak on the topmost, completely exposed bypass hose, which he had missed the first time. I even showed him a picture of the leak in action. I returned to get my car back a few days later. Charged me $280 dollars for changing a few tubes and my engine belt. Mind you, I replaced my belt 18 months ago, and it was just fine. I had no problems with it, I didn't ask him to replace it and he did it anyway. I was about to drive my car home after paying him, and it wouldn't start. He had left the car unlocked, with the keys in the ignition HALFWAY TURNED. He drained my battery out of sheer negligence. I had to get a jump from someone else. I am never coming back here. At the prices he charges and the work he does this guy is a SCAM.

Rob has been great to work with. He has worked on 5 of my 6 vehicles with a variety of repairs that…read moreinclude a transmission replacement, brakes, tie rods, electrical problems, tire rotations, oil changes and Head light replacements. He is the sole owner/operator. So you should give him a call so he will tell you his schedule. He is honest and will tell you when he is not the best choice for specific kinds of repair and can make recommendations to who can. He is local and will make it right when necessary. I will continue to bring my repairs to Rob Keller.

I rarely give a 5-star review to any company, however this company deserves it. I experienced their…read morework a few years ago when I took one of my vehicles in for minor damage. At that time the repair was so quick that I didn't get to witness the entire Weber Body Shop experience from start to finish. Recently I took my van in after having an accident that caused approximately $4,000 worth of damage. From the minute I walked into the door, Richard from Weber Body Shop took very good care of me professionally. I was provided a loaner vehicle, alleviating the stress of not having my van. The body work was exceptional quality and the staff went above and beyond, including cleaning my van inside and out. Weber staff handled the discussions on the claim with my insurance company and the work was done well and in a timely manner. I will definitely use them in the future and strongly recommend them for any auto body repair. I am glad to have such a great company locally available.

My SUV had quite a bit of dirt, dust, and dog hair. I booked an interior only detail and they did…read moresuch a great job! My car looks so clean and smells great. I will be booking again in the future.

Donovan was great to work with. He makes it so easy by coming to you. I was able to continue…read moreworking on what I was in the middle of and came back to a restored and cleaned car. He got out TONS of stains on the interior from traveling with two kids. It felt great to drive our family car after he got done with it. I highly recommend Detail Destination and greatly appreciated Donovan's customer service!