Where do I begin with my terrible morning?!…read more My truck battery dead! I was greeted by a gentleman named Parker, he was extremely attentive and was able to help me. Literally saved my ass, thank you Parker for your knowledge & tool lol I appreciate everything you did! Went above and beyond! I hope good karma comes your way 10 folds! Thanks so much!!!

I went into this AutoZone location to warranty out a couple parts, and the experience was beyond…read morefrustrating. It took over 30 minutes just to process ONE sensor because the employees kept saying they couldn't find anything in the system. On top of that, they didn't even have the second sensor I needed, so it ended up being a complete waste of time. To make things worse, they ended up processing the warranty incorrectly--and then had the nerve to give me attitude like it was somehow my fault they didn't know how to use their own system. The attitude from the staff was honestly the worst part. Rude, dismissive, and acting like they knew everything while clearly struggling with basic tasks. I watched them treat other customers the same way--short, irritated, and unhelpful. It also seems like there's little to no real support after 4 PM. If you actually need help, don't expect to get it here. Save yourself the headache and just go to another location, like the one on March and West. This place is not worth your time

This review is for Joey…read more I my car died this morning. I knew it had to be the battery. I arrived at the Pacific Ave location and Joey was quick to help! He first checked my battery to see if that was even the issue, and it was dead dead! In less than 20 minutes, Joey checked my battery, found the right battery for my car, rang me up and installed it! He was friendly and informative. I asked a few questions (which I know can be annoying) but he answered with a smile and explained in a way I could understand. Such a pleasant experience. People like Joey are hard to come across nowadays. So thank you again Joey, you're superior customer service turned what was a stressful day into a much better day.

Had a horrible experience with the worker named Richie. Sold me a battery for the wrong warranty…read moreand the wrong battery for my car. Had to make 2 trips. Also he didn't even help us with our problem but instead ignore us. Horrible service.

Daniel A. was phenomenal in helping out in the replacement of my tail light and noticed I had…read moreother issues with my lights and kindly assisting in repairing that issue as well Great customer service.

Great Customer Service,caring and sincere service and always have anything you need on stock.read more

I called and when i asked one of your employees for motorcycle batteries since mine died, but he…read morewas extremely rude and just refused any availability. Horrible customer service

Absolutely terrible experience at this AutoZone. The service was extremely slow, and when I asked…read morefor help with my device, I got little to no assistance. It felt like my time didn't matter and my questions weren't taken seriously. I waited far longer than I should have for basic help and still left without a solution. On top of that I'm never coming back there and I feel like Roberto Garcia wasted my time.

Asian lady helped me find the correct size for a vacuum hose that I needed to smog my car. She even…read moreoffered to cut off a small piece so I can try it on to see if it fits. She was very helpful and I ended up being able to smog my car. I was happy with my experience. I went to O'Reilly's and they basically blew me off and did not even try to help me don't waste your time on them.

Small local auto parts store that isn't big box with great products. Will 100% be back with I'm in…read moretown.

I've been coming to O'Rielly for as long as I can remember. This particular location has helped me…read moreso much and is always very professional. I highly recommend coming here!

I had to find somewhere this evening that would help me with my car and didn't know where to go. I…read morelooked on Yelp to find the closest location for an auto parts store and this store is what came up. One of my headlights was out and I had a light out that shines on my back license plate. When I walked into the store I asked if one of the employees who were sitting behind the counter would be able to help me replace my headlight on the driver side. They looked at each other and one asked the other if they were allowed to do that and he was told it was completely up to him, his choice. Thank goodness one of the employees was happy to help me. I believe his name is Carlos. I should've asked for his name because I definitely want to acknowledge the great customer service he showed me. I looked on my receipt and that's the name it stated on my receipt. He was very friendly and went above and beyond with helping me because the light over my license plate was difficult to get to but he was able to do it once he got a tool that was needed. Thank you so much for your kindness and great customer service. If only everyone was so great when it came to situations like this. I definitely will be back if I need something again and I hope to see him there again.

Staff was super helpful and friendly. The store and bathroom were clean and there were plenty of…read moresnack choices.

Be aware, make sure your fried chicken is fresh. After I left and opened up my box of chicken, it…read morewas cold and old batch.

I had one of the worst customer service experiences I've had in a long time at this O'Reilly Auto…read moreParts location. The lady working there was extremely rude, impatient, and had a very bad attitude from the moment I walked in. I asked a simple question and instead of helping, she acted annoyed, talked to me like I was bothering her, and made me feel uncomfortable for even asking for help. No greeting, no effort to be polite, no attempt to be helpful -- just straight-up disrespectful behavior. Customer service is literally the job, and if someone clearly doesn't want to deal with customers, they shouldn't be working the front counter. I won't be coming back to this location and I definitely don't recommend it to anyone who expects basic courtesy and professionalism. Very disappointing experience.

HorribleCustomer service! I walked knowing they weren't going to have this specific oil in shelf so…read morei asked one of the older hispanic ladies if they had it, she ended up mocking me when i asked her if they had it and it just made me frustrated because i had to go look for this oil that was most certain in the back of the store and not on display so i wasted 30 minutes of my time looking around when they could've simply answered with a yes or no, all Employees are extremely rude and they look like they don't even want to work, management needs to do something about this before this becomes a bigger problem and they get rid of all of you.