Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

I was on a weeklong odyssey to get keys cut. Other hardware stores, ace or otherwise, either…read morerefused to cut my difficult key or couldn't make a copy that would work. "Slim" here made a working copy which then could be copied again, some of which worked. I don't know why this key was so meddlesome but the employees here took on a difficult task and helped me out until it was complete. Customer service is what makes a hardware store, so I can confidently say, having been to about a dozen of them over the last 13 years, this is the best in the area.

Came to buy a few things and get a small plant repotted, although it's 6pm and two more hours until…read moreclosing, it was simply too late in the day according to the person I asked to assist me. The sore was neither overly busy and would have been happy to wait even if it was. What is the point of offering a service should it only be offered at a whim? I love Ace, and usually find the customer service to be the reason to return despite the high prices, I'll just cross this one off my list of place to go.

Great community hardware store that can meet most of your needs and that I will come back to again…read moreand again! Staff is friendly, welcoming, and helped me quickly find what I needed while giving great recommendations. Despite being a smaller store, they were well stocked and had a great selection of the essentials and then some. They do a number of community events and help promote things in the community as well. Unless I know for certain that I cannot find it at Annie's, this will be my first stop for any home and hardware needs.

We love Annie's Ace! Great service, selection, and prices. The employees are always super nice and…read morehelpful. And major plus that they are a UPS drop off spot!

This location and Glover Park are the best, most helpful, friendliest Ace Hardware stores in DC…read more I'm fixing the roof of my garage, tried to get the supplies from Home Depot, the Lowes, both wasted my time big corporations don't care about your time, I won't go into detail, I gave up. Its worth paying more to get the best customer service where the staff actually have time and knowledge to help you. Castro at Upshur Ace was amazing, he got the stuff I needed, couldn't fit in car, he arranged delivery, all with a friendly helpful attitude, you can't beat Ace Hardware for customer service, thank you so much. 5 star service!

Ace is the place with the helpful hardware folks! They knew all about my project and provided me…read morewith the best solution ideas!

The 5-inch door latch on my 70-year-old house broke. I searched several stores but couldn't find a…read morereplacement. As soon as I entered the store, an employee asked if I needed help. Mr. Al quickly found the exact replacement part I needed. Replacing the latch solved the problem and saved me a lot of money. The staff is knowledgeable, professional, and always provides excellent service and expert advice.

If you value your time at all, then Strosniders will save you money. The staff are almost all very…read morecompetent and helpful. I picked up some cabinet hardware that needed to be exact (threads, length, head) and the gentlemen understood exactly what I needed and where to find it. I was in and out lickety split with EXACTLY what I needed that to this Strosniders staffer. He said he has owned his own handyman renovation business for 30+ years in TN and FL. He was great and I was grateful to have his help and save me time. Going to Takoma or Silver Spring Ace, or Home Depot because they are closer or to save a buck 250, but spend hundreds of dollars in my time, with uncertain results, would be a colossal waste.

Needed two keys copied and a dowel rod to secure the sliding glass patio door. Place shared a…read moregarage with a target. Really packed was every item i see in a bug box store like Home Depot. Plenty of staff to direct me to what i needed. Keys made by same person who showed me the dowel rod selection and then cut to size. Staff helpful, but also watchful for shoplifting. Left with one hour free parking as my wife went into target. For an apartment dweller this True Value has it all!

Just bought a grill from them online. So awesome so easy. They built it, they delivered it, they…read moretook my 20 year old beast of a grill away. They even called me just to make sure that the type of fuel system I bought was exactly what I wanted (Nat. gas) because sometimes people accidentally pick the wrong one. Who does this?? its so thoughtful. Everyone was friendly. Josh- the delivery man who was able to handle these grills as a one -man - operation in and out of the truck was friendly, helpful. and competent despite having to deliver a lot of grills on a holiday weekend in 95 degree heat (at 10 am). Thank you ACE.

I am building some home made closets for the rooms in our house, and I needed a couple of screws…read moreand brackets. The traditional big box hardware store is mikes and mikes away, and asking for help at those places has always been hit or miss. This Ace hardware store is located right in the center of town, and it is definitely a well sticked and a full service hardware store. Their prices may be a little higher but the convenience factor far outweighs the additionally cost. I was helped immediately by an awesome employee, and he directed me to the exact section that had closet brackets, and then he directed me to where the small screws were located. I was surprised to see their extensive paint section, and they even have Christmas gear already on display. I really do appreciate the personalized attention from the folks who work here.

I will always go to the local ACE when i need hardware stuff because the employees are always super…read morefriendly and helpful, and they almost always have what i need.

I love stopping here before I head to the big box hardware store to support a local business. They…read morehave a phenomenal selection of plants to be located in the city. I recently purchased two large bags of organic potting soil for $15 each and I thought that was a good deal. The staff is attentive and helpful. One young man helps customers transport large items to their vehicles. They also let you borrow trolleys to get things to your car. I usually get my rock salt here in the winter and garden supplies here in the summer. All departments are helpful. I was in the plumbing department recently and was looking for something very small that I located immediately and the person working downstairs greeted me and asked if I needed assistance. I will continue to shop here first!

Stopped in here for a plunger and it was pretty easy to navigate the store. There are tons of…read moreoptions here and the staff were quite helpful.

Great service, large inventory, also a great place to find a cute gift for someone and grab a plant…read morein the summer! Love my local ACE!

Frank helped me get a key copied last night that I had been having issues with!! I had tried a key…read moremachine kiosk and Home Depot, but neither could get it right. But Frank at Ace did!! He was super helpful and such a delight. Thank you!!

Best Ace store I've been to. They have everything that you can imagine, even the tailor's tape. And…read morestaff are incredibly nice and asked me if I need help with anything. I honestly should have gone here for the household stuff instead of Walmart.

This is a great hardware store. Not gonna lie, I always feel so intimidated walking into a hardware…read morestore. It's like, I have no idea what I'm doing with repairing my home, and get in my head at just how bad I am at home repair! But this is a place for people like me who are clueless. The staff is great at guessing at my vague description of what I need, my clueless explanation of what's going wrong with my pipes and my complete lack of knowledge of just about anything related to maintaining my home. Though, not gonna lie, I love the home decor section. Clearly, we know my priorities. But in the end, they're always very helpful no matter my home needs. Now only if I had someone handy to help with the items I bought.