Alejandra replaced my old car key case. She is a magical wizard!!! Super patient, communicative,…read moreand the new key case order arrived quickly. Definitely recommended to anyone who needs an old key case replaced. 10 out of 10!!!

Just tried to call, at 12.30pm on a Friday. Tried 3 times....No answer. Is this store still open?…read moreI've gone to Greenbelt Hardware several times over the years and prefer to use them over Home Depot. But after dialing the number and getting to answer or even a recording I wonder if they're still in operation? I hope so. But not being able to reach them by phone could hurt them. Phone service is crucial. Thus, 4 stars instead of 5.

Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

I was on a weeklong odyssey to get keys cut. Other hardware stores, ace or otherwise, either…read morerefused to cut my difficult key or couldn't make a copy that would work. "Slim" here made a working copy which then could be copied again, some of which worked. I don't know why this key was so meddlesome but the employees here took on a difficult task and helped me out until it was complete. Customer service is what makes a hardware store, so I can confidently say, having been to about a dozen of them over the last 13 years, this is the best in the area.

Came to buy a few things and get a small plant repotted, although it's 6pm and two more hours until…read moreclosing, it was simply too late in the day according to the person I asked to assist me. The sore was neither overly busy and would have been happy to wait even if it was. What is the point of offering a service should it only be offered at a whim? I love Ace, and usually find the customer service to be the reason to return despite the high prices, I'll just cross this one off my list of place to go.

Winter isn't over and after the last storm (snowcrete), I think all of us got PTSD! With another…read morestorm on the way, it's better to be safe than sorry. Luckily, It's not expected to be anything close to that. I called ahead to see if they had ice melt and they did! Woot! Quickly headed over and everyone had the same idea in mind. Got my ice melt and was on my way out. Friendly and helpful employees here! Thank you!

What a let down. Scalper prices on Pokemon. $9.99 for a pack. Don't shop here. Unless you like…read morewasting your money.

The 5-inch door latch on my 70-year-old house broke. I searched several stores but couldn't find a…read morereplacement. As soon as I entered the store, an employee asked if I needed help. Mr. Al quickly found the exact replacement part I needed. Replacing the latch solved the problem and saved me a lot of money. The staff is knowledgeable, professional, and always provides excellent service and expert advice.

If you value your time at all, then Strosniders will save you money. The staff are almost all very…read morecompetent and helpful. I picked up some cabinet hardware that needed to be exact (threads, length, head) and the gentlemen understood exactly what I needed and where to find it. I was in and out lickety split with EXACTLY what I needed that to this Strosniders staffer. He said he has owned his own handyman renovation business for 30+ years in TN and FL. He was great and I was grateful to have his help and save me time. Going to Takoma or Silver Spring Ace, or Home Depot because they are closer or to save a buck 250, but spend hundreds of dollars in my time, with uncertain results, would be a colossal waste.

I will always go to the local ACE when i need hardware stuff because the employees are always super…read morefriendly and helpful, and they almost always have what i need.

I am building some home made closets for the rooms in our house, and I needed a couple of screws…read moreand brackets. The traditional big box hardware store is mikes and mikes away, and asking for help at those places has always been hit or miss. This Ace hardware store is located right in the center of town, and it is definitely a well sticked and a full service hardware store. Their prices may be a little higher but the convenience factor far outweighs the additionally cost. I was helped immediately by an awesome employee, and he directed me to the exact section that had closet brackets, and then he directed me to where the small screws were located. I was surprised to see their extensive paint section, and they even have Christmas gear already on display. I really do appreciate the personalized attention from the folks who work here.

What a fantastic mom and pop hardware store. Greeted as I walked in with a smile. Even though they…read moredidn't carry the item I was looking for, they suggested good alternatives. I did purchase some other items.

Do NOT let them mix paint for you. I needed a quart of Benjamin Moore paint for a small repair and…read morebrought in the old paint can with the mixing codes. When I applied the paint to the wall, instead of being China White, a standard color, it showed up as being very yellow. I went back to the store and was told that because they had to mix the base to create the standard correct color, they would have to charge me again. Bottom line, I went to another Benjamin Moore paint shop and they mixed the paint perfectly. Poorly maintained or dirty equipment might have been the cause. Howard

Used to Strosniders Bethesda location where the people are in store are knowledgeable, but their…read moreKensington spot is much bigger! Particularly impressed with their wide range of certain brands, like Meyer's Clean Day! Wow! They seem to offer well organized, an every scent of every encyclopedic variety of Meyer's! (Couldn't get them all in one pic!) Check this Kensington Strosneiders out!

I love this store! It's my go-to store for bird seed, and incidentals such as soap needed for my…read morehomemade laundry detergent, or my replacement heads for my reusable bottle cleaner. They are part of the ACE Hardware family, so you can get their ACE card to save money and receive coupons. The parking lot can get a bit congested, even the lot behind them where there are about 5-6 more shops. Today was especially challenging because they were holding their annual customer appreciation day from 10-2. They had sales, merchants, cookies and popcorn, and a goody bag giveaway! Plus, with your ACE card you got 20% off non-sale items. I always come in this time of year to buy my wild birds, suet cakes for the winter. Also, they sell locally produced (Gaithersburg) My Dad's Chips. Barbecue is my favorite, but the original is great too. The employees are superb. They know where everything is located and are really helpful. I love shopping here.