When I needed a plumber and started to ask friends and family who to use, I kept getting the same…read moreanswer, Inspector Plumber. So of course, I gave them a try. Now, if anyone ask me for a plumber recommendation, I will be giving the same answer, Inspector Plumber. When I went to turn the controls for my outdoor faucet on, it started to leak. So, I immediately turned it back off and started my search for the plumber. Once I decided to use, Inspector Plumber, I gave them a call. The receptionist /dispatcher was extremely professional and friendly. I believe her name was Courtney. She asked questions to help her understand my needs and situation. As we chatted, I told her my availability. Once she had all the information she needed, she asked me to hold for a moment. To my surprise, when she came back to the phone, she told me that she had someone available as soon as they finished their lunch break. WOW! that was quick service. I was use to big city waits, so this impressed me. I had a team of two arrive, the lead was Chase. I showed them my plumbing issue, they evaluated and provided me with an estimate. Chase also, pointed out something else that should be addressed. While some of you would say that was an up sale, I say it's good customer service. It was an update that I knew needed to be done in a 60 year old home. He gave me two bids, one for what I called about and one including the update to my main waterline faucet. Both estimates were very reasonable, especially with my 5% discount for being a senior. After seeing what they needed to fix my issues, they excused themselves to run to the local plumber supply store to buy supplies. Once they returned, working as a team, they had everything completed in under 2 1/2 hours. After working, they cleaned up and left my home as it was when they arrived. I liked that they documented their work with photos attached to my invoice. If I need a plumber in the future, I'll be calling Inspector Plumber again. I've added them to my contacts in my smart phone to make life easier. Also, if anyone ask me for a plumber recommendation, I can easily send it to them.

Unfortunately, while I was out of town on July 3, my 88 year old widowed mother made the mistake of…read morecalling this company for a stopped up toilet. They convinced her that a 30 year old toilet was outdated and needed to be replaced by a handicap toilet that saved .5 gallons per flush for the discounted price of $1,300 dollars. Upon contacting the company they assured me that they never take advantage of seniors. Reading the multiple reviews to the contrary, avoid these scammers at all cost. A new fill valve for $15 was all that was needed. They prey on the elderly. Buyer beware

I've lived in the RIverbend area for six years now and Barrett Heating & Cooling has been my go to…read morecompany for my HVAC system. They've kept my A/C and heating in good working condition. When I first started with Barrett H&C, I bought the yearly service plan and have renewed it every year since. It's a good value and a great way to keep your heating and cooling system going strong while not straining your budget. The package includes annual visits twice a year at the beginning of each cooling and heating season. Doing these bi-annual check-ups, helps keep an aging system last a little bit longer. Over the years I have had a couple different service technicians, but they've all been professional and friendly. When I schedule my appointment, the dispatcher gives me a couple of time windows to choose from. When the tech is on his way to my house, the dispatcher calls and lets me know they are on the way. Good techs and an attentive dispatcher, equals quality customer service.

Service person was on time. I had already located the problem. I thought a simple fix. A $50 xfrmr…read more Rep did his due diligence to confirm. After I left tech alone for 15 minutes he ask me to come back in the basement with. While there he said have smelt gas. We had not. The tech put on a show of looking for a gas leak and lo and behold he found a leak at hot water heater. Did not ask if I wanted him to tighten coupling just pulled out a crescent and snugged it up. Charged about $60 for this service. Wondering if anyone else has left Barrett tech alone for long enough for them to find "a gas leak"? Feels very suspect to me.

First cold spell of the winter, and my 22 y/o Carrier unit froze up. I don't want to dog a…read morecompetitor, so let's just say the competitor might be known by initials "J.K.". JK came quick but wanted $1900 to fix the inducer motor. Next morning, I called Action HVAC, and Tom came out within about 5 hours. Very friendly and knowledgeable. All in w/ labor and service call was $800, so less than half of JK. Tom really went out of his way to get my heat back up and running today, and I appreciate it. I plan to call him when my Carrier finally conks out, which could be sooner than I want. Fingers crossed.

Highly recommend. This is an industry with a reputation for selling new units since that is more…read moreprofitable than a repair......so when you find someone you can trust, store their # in your contact list. Tom with Action Heating is that guy. He came highly recommended, showed up on time, diagnosed and fixed the issue and checked out the rest of the system while he was there and provided some good maintenance advice all for a very reasonable price.

We needed 2 new AC/Furnace systems for our home. I received estimates from at least 8-10 different…read morecompanies and we decided to go with DK-Power Heating and Cooling. We're so happy that we went with them. The owner, Chris, is friendly and professional, informative, HONEST, and dependable. He did an EXCELLENT job as he was very thorough, responsive to our questions, and provided EXPERT advice. I would HIGHLY recommend him for his quality work and reasonable pricing. ***Also, he was the ONLY company that came out on a Sunday to give us a free estimate.

Cody and Corey were very friendly, professional, and knowledgeable. I had three different jobs for…read morethem, and all were completed to perfection. I really liked how they kept me informed and gave me options within my budget. They worked very quickly and efficiently and cleaned up when they were finished. I would use them again.

I highly recommend this company. The owner went above and beyond to help us with a problem we…read morethought was related to plumbing. It turned out to be totally unrelated but he helped us anyway. This is a great company with an owner who really cares. I would like to give him ten stars!

LITERALLY no other company exist for my electrical needs outside of Loveland now! The absolute best…read moreexperience from pricing..service.. to the actual work done. Simply the Best.. Special shout out to Austin and Faith! Complete professionals.. no one else I would want in my home making sure my family is safe.

I really can't say enough good things about this company and the people that work for them…read more We hire them after a contractor botched are electrical work putting is $10,000 in the hole. The previous had done so much work to the inside of our house without getting the correct permits for what is required in our city. It wasn't until Loveland came to our home, and they told us that this so called electrician wired everything to one outlet. Therefore, if we had to turn off the light switch, it would power out our outlets, so everything was connected to one source. Loveland was in and out of her home within two days completely finished with the project. They even dealt with the inspectors set up and coordinated times and dates to go through the inspection and make sure everything was approved per our city. I did not have to worry about anything. It was all handled by Loveland. Within a few weeks they were back at our house to do another project which I could not be more than happy with. They are reasonably priced offer financing and overall the best customer service we have received from a contractor, hands-down.

Top-notch. Edwardsville's Plumbing has done routine (drain water heater) and large jobs (replace…read morewater heater) for us. Always professional, clearly communicating schedule and price estimate, and quality work. Post-Covid, when it was really hard to find repairmen at all, I mentioned to Jeff my frustration at not being able to find an electrician to replace all the baseboard heaters in the house (one of them already broken, the rest just old). He said, "I can do that!" He measured the existing heaters, showed me some options for replacements, and ordered what we picked from a Canadian company. The ordering and delivery proved difficult (we were still seeing lots of supply chain and transportation issues all over the country) and Jeff stayed on top of the whole process, keeping us informed of delays, working out issues with the shipper. When the heaters finally arrived, Jeff and his team installed them in a morning, and hauled the old ones away. As usual, the work itself was expert. Billing for the work was exactly per the estimate. I really appreciate Edwardsville Plumbing's professionalism, ability to do work promptly and neatly, and jump in and go way beyond my expectations. Highly recommended!

My sinks had a slow leak and these guys were able to set up a quick appointment. They will give a…read morefree estimate, even for making the trip out. When they discovered that the repairs required only a slight tightening of the connector, they only charged me for the service fee. They didn't try to make up fake issues to drive up the cost of the bill, like some other plumbers might. They are extremely professional, honest, friendly, efficient and just genuine people. I highly recommend calling them for any plumbing issues. I will certainly call them again if I ever have any plumbing issues in the future.

They quote a reasonable price upfront and charge you a RIDICULOUS price at the end…read more They charge 250.00 an hour. Drew B. from Performance Plumbing: Msg from owner: "The rest of the cost is for the other materials, labor costs, insurance costs, taxes, credit card processing fees, fuel, tools, and knowledge."