3.7 stars overall - stellar acoustics, passable drinks, logistics could be better. Echo Yen D. that…read morethe best time to come for deep listening is 6PM, as the main lounge is quieter (with no prior sessions). My husband and I enjoyed a lovely listening session of John Coltrane A Love Supreme. Acoustics are outstanding, which is the main reason to check out Shibuya HiFi. Drinks: Having been warned by both a colleague as well as all Shibuya reviews (Google and Yelp) on mid-cocktails, we enjoyed our favorite spirit on rocks and averted disaster. Cocktails are $18+ and there is a single bartender. As several reviewers note, drinks are not permitted in the listening room, so make sure to enjoy your drink prior to your scheduled session. Seating: We arrived around 5PM for our 6PM session to grab a quick drink and lined up ~5:20PM to be first in line (seating is first-come, first-serve). Shoes off in the listening room. Best seats are front and center of the listening room, with uncomfortable stools towards the back. Music: The storytelling of the album was simple (might have expected more knowledge of the album), with the host spending majority of time introducing us to the acoustic sound equipment of the room.

A good friend put me onto Shibuya HiFi, and I'm glad he did because this spot did not disappoint…read more The vibe in here is crazy (in a good way) !! Super chill and just a dope atmosphere overall. It's the kind of place where you feel like you're in the right spot for the night. Service was solid, everybody was cool and actually knew what they were talking about. Drinks were on point too....not the basic stuff you get everywhere else. What I really liked is the whole vinyl/listening-room experience. You come here to actually enjoy the music, not just talk over it. The sound system is amazing, the playlists are well put together and the whole place just gives you that "I'm somewhere unique" feeling. I get why people love this place, it's perfect for a date, catching up with friends, or just relaxint with good music and good energy. Definitely worth it!!

Long overdue review. I purchased most of my system from Connon at Tune Hi Fi. He's incredibly…read moreknowledgeable, accommodating and provides great service. In today's world with so many purchase options, it's imperative to have great service w/ in-home demo options. Connon will work closely w/ you to insure you have the best sound system and set up for your listening environment.

I've been in the shop a few times in the last few years and purchased a Rega turntable and phono…read morepreamp in 2020. Each of my visits were with a friend of mine who has been a customer for many years who pre-arranged our visits. Connon has been amazing setting up multiple options and swapping out components so we could listen to the differences in various turntables, preamps, amps, speakers, subs, etc. for my listening room project which I hope to complete this year (summer 2024). Although I haven't personally taken advantage of his offer yet, Connon is willing to buy back equipment for upgrades (less than full price). This lowers the cost and burden of experimentation on the journey to build an amazing audiophile listening experience. Four years in and I'm still super happy with my Planar 6 turntable. Connon gave me a great deal on a demo model with a pre-installed Ania moving coil cartridge on which I've played hundreds of records. I don't know of a better place to shop in Seattle for HiFi sound equipment. Note: I noticed a handful of reviews complained about the hours (not open Sunday-Tuesday), lack of immediate personal greeting, or a verbal caution when interacting with expensive equipment like a $5K cartridge. I haven't experienced the same, but I've only been to the store on pre-arranged visits when we knew Connon would be here. That said, I don't compare this store with a typical "walk in, buy something, and leave" store that's open every day, has prices marked on everything, but virtually no expertise to help you make the best purchase decisions. With a little patience, you can get the most personalized service available, great deals, and fantastic products. Highly recommend!

I really like this unique concept of turntables and outdoor gear. It's a really good idea and I…read morealways see customers in the store. Finding quality turntables in Seattle is hard. Even many record stores don't seem to carry them as much unless you go to Seattle records or inner vision. Spencer, the owner has a niche on the market. It used to be that the Dearborn Goodwill, some pawn shops that weren't sketch, and various record shops had some lp120's or technique 1200's. These days I just see cheap Crosley's for sale at Barnes and Noble. The selection of vinyl is good and prices are solid. The expertise is great and it reminds me of Hawthorne Stereo. I love the big selection of outdoor gear also and the prices are good for new and used. I enjoy shopping here and I'm glad it's part of the Lake City community. seem dated and overpriced, goodwill is often junky with quality, Hawthorne is great but can get pricy, the Ave which used to carry a lot of turntables in the early 00's scaled back. I

Spencer runs his business in an ethical manner; how refreshing. What a concept - good communication…read moreand "doing the right thing"... because it's the right thing to do! Offered me a return for a full refund on an item that things didn't work out on...even though "stated policy" on eBay was "no returns". RESPECT

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.

My home theatre setup had become a living nightmare. I'm highly sensitive to sound, and had been…read moresuffering an extremely unusual and intermittent audio clarity issue for six months. Sometimes movies would sound fine, but sometimes the audio would sound absolutely horrid - anything from a high-end scraping sound (just in CERTAIN scenes) to weirdly muffled bass, and everything in-between. Many "big" sounds, like gunshots or explosions, came across sounding nerfed - like the listener was wearing earplugs. Sometimes the DVD seemed to be the problem, because the audio would warble back and forth between speakers without any visual cues to sync to. And none of this was consistent across devices - for example, I played a new DVD on 3 different DVD players, and each sounded awful /in a different way/! I've long been a tech nerd, and I know how to isolate and troubleshoot a system, but there just wasn't any consistency in the issues I was seeing and I was starting to become physically sick from how bad and uneven it sounded. As the problem worsened, I figured it had to be the receiver. Some microchip or other /must/ be going sour; it was just too broad a problem. Due to the complexity of my setup, I first replaced the receiver with an identical piece of new old-stock from eBay - which, after two hours of effort, I found to be half DOA - it got power but wouldn't recognize much else. Exhausted, I called in a professional to help me upgrade to a new receiver, which resulted in a great new receiever and /some/ of the sound problems being resolved. We agreed the speakers had to be replaced next... but my experience with that person turned terrible as he bailed on our appointment after I'd taken the day off work to accommodate him, and then harassed me by text for weeks after I stopped responding. (This write-up is located at https://www.yelp.com/biz/seattle-home-theater-pros-seattle-3 if you want the FULL story). So when I walked into Magnolia Audio at the Northgate Best Buy, I had just been rudely stood up, and was in a high emotional state about getting this problem resolved before it actually drove me insane. I walked up to the first person I saw, Doman Soohoo. Fortunately for me, Doman was absolutely exceptional to work with. He sat down with me and listened to me, and was caring and supportive of the stress and pain I'd been through. He told me about his experience working at Magnolia for /over thirty years/, and about some of his other customers that he had helped through similarly stressful situations. I realized later that Doman was building trust with me by telling me these stories, and it worked wonders on my emotional state. My audio over-sensitivity is definitively worse when I'm upset to such a degree, so validating me in the way he did was a true kindness not often seen in retail environments today. Doman took me into a listening room, and told me a ton about speakers and how today's receivers interact with them. He played audio for me through various sets of speakers (without telling me which set was playing - a brilliant move that circumvented my established paradigms), and listened as I described the sound quality back to him: this set sounds flat; this set has a round, full sound; this set sounds as good as the last set but more rich; et cetera. Turns out I identified those specifics correctly, and Doman agreed I have a VERY good ear... which I honestly wish weren't so good, haha - Doman had also mentioned old CRTs, and I immediately expressed that not only could I hear their high-pitched whine, but I can tell you if an old CRT is showing a white or black screen based on the pitch of that whine. @_@ I watch a lot of movies, and explosions had sounded the worst - so Doman played movie explosions in the listening room until I found a set that sounded crisp and clear to my ear. He didn't make me feel rushed or pressured while we did this, and even said, "If you don't give up, I won't give up." What a wonderfully supportive thing to say - and best yet, he meant it! I had arrived nearly in tears at Magnolia around 11:30am and didn't leave until after 3pm - he spent half his workday helping me. After the awful experience and harassment I'd suffered, working with Doman was like putting cool aloe on a second degree sunburn. The rest is at compunction.org/domanmagnolia.txt

Sloppy work and a bad return policy makes for a terrible experience…read more I made it very clear what kind of converter I needed to go with a new Sonos system. It was the wrong one, and no label on the box could have told me that. My fault for trusting them, but good customer service would dictate that when I tried to return it 2 hours later (admittedly, to the Bellevue store since that's where I was by then), it would be fine. Apparently there's a policy of only refunding 85% of items that have been opened. Nicely done, considering I couldn't find their mistake without opening the box. If I'm going to drop a grand at your store, you can honor a return on a $75 part. If you choose to shop here, be sure you check every single item before you pay, and see if Best Buy proper carries it, as you'll be better served if something goes wrong.

Really sad to hear these guys will be closing. Got two different car alarms here and just really…read morelove the family-like vibe. Shout out to Dutton especially. Last time I went in there with a quick question, he was the only one there and within a minute we were discussing complex worldly issues, personal challenges and the meaning of life. We even discussed an otherwise sticky topic (I won't say who's the anti-vaxxer and who's the pro-vaxxer lol), but he was extremely open minded and said he would speak with someone close to him who knew more about the issue then he did. Highly unusual in my experience, particularly with that subject matter. Beyond that, my old Saab took a lot longer than they anticipated to install the alarm (heard this from Car Toys as well years ago when I brought my first Saab there for an alarm), yet Dutton did not charge any extra on top of his original quote. So the least I could do is let everyone know how awesome these guys are and for those of us who love Stereo Warehouse, they will be sorely missed.

Had this shop installed an Android Head unit along with Back up Camera. Initially told 1 day…read moreinstall and about $300 installation fee altogether. Day 1: They could not finish in a day. Frustrating but understandable. Second visit: Had to have the camera installed on a different day and pay extra $200~ on top of the $300~ that I paid just for the screen installation. About 8 months later, the back up camera was malfunctioning. Initially told that they would have a look if we bring the car to the shop. My sister brought the car to the shop using her half day PTO, where she felt ignored and womanized; they checked the the dashcam which has nothing to with this installation when she clearly mentioned it was the back up camera that was acting up. I had to drive up to the shop and asked again to troubleshoot. Mr. Dutton and the installer refused to check it on the spot and asked to scheduled an appointment. It turns out that one of the power cable to the camera was disconnected and fall out of the sleeve due to not being crimped properly. Also noticed they have stripped my plastic interior bolt during the installation which now has to be replaced. I will never do business with this establishment again. If you would like to support a local mom and pop shop with mediocre to sub par customer service, this is it. If you are not sure about it after reading this review, go on Yelp and see what people had to say. Check google review comment from the owner. "We warn you about buying cheap junk on Amazon and yes you need a appointment we are still willing to look at it it was your choice not to make a Appointment.we have great reviews btw if your sister thinks she was disrespected she has issues.we respect everyone" Post comment; In your comment you said You "respect everyone?" Then why did you say my sister will fuck up my Mercedes when I mentioned that I am giving it to her? That's a lot of respect isn't it? Regardless of the quality of the product, this was an installation issue that needed a follow up. It was a simple fix that you could have addressed in 5 minutes instead of messing with a dash cam in the first place. Please don't think you are in the right side of this transaction. Nice wording btw. She has issues because she pointed out there is an issue. Y'all are jokes. Updates: Had a call with Dutton. Called me an asshole for leaving a review and making a complaint. He hung up on me after arguing for 30 secs. I called back to confront the issues. Dutton apologized for making womanizing comment. Dutton offered to pay for the replacement bolt.

I can't say enough good things about Jon, Definitive's turntable technician. He did great work…read morerepairing some issues with my Rega table, as well as doing a cartridge realignment. He also offered great recommendations on a new phono preamp and a cartridge upgrade. He's very good at explaining exactly what he's doing and why.

I had a wonderful experience with Definitive Audio working on a big project for my home. Huge…read moreshout out to Bryce who did an amazing job navigating through the options with me, finding all the components that I needed (including some used ones in perfect condition), and making the overall experience totally fun and enjoyable. Communication was excellent and professional and installation was perfect. Most importantly, the final result is incredible and even better than anticipated which doesn't happen very often! I'm so happy with Definitive Audio and highly recommend working with this team. They are pros!

We just had Jake run ethernet throughout our house and I am extremely satisfied with his work…read more Right from the beginning, Jake was prompt and responsive in answering my inquiries, and stopped over for on-site estimate without delay. He got our installation date on the calendar quickly and was always in touch, outlining various options that would suit our budget. His pricing was competitive, and he delivered high-quality work. I would consider hiring Jake again for his other services and I can highly recommend Lunyar for any home networking needs.

Jacob from Lunyar is the definition of we want. He is very customer service focus, technical…read moreexpertise was obvious through his communication while being patient as I'm am not technical at all. Was looking for some ideas on how to integrate a projector and mechanical screen that was given to me with my current 70 inch tv setup with both being stand alone but having the option to use either. Was not looking for any expensive state of the art home theater system but just a budget friendly no frills setup that was functional. When other companies I contacted realized this I believe a lot did not want to invest any time with me. Jacob, was not like the other companies. On a Saturday morning he was very responsive in his texts and at one point decided to call me as he instinctively knew we were not on the same page. Our 10 minute conversation I basically got a free consultation on how to proceed and not spend too much money. He did not have to do that but he did. Actions speak louder than words. It's very obvious Jacob man of integrity and we want and need that from the people we hire.

Responsive. Knowledgeable. Meticulous. Friendly. Fast. Helped us find the right solution to meet…read moreour needs. Then installed it with no fuss.

I called H2 asking for help in correcting my home theater setup after moving from an apartment to…read moremy first house. The next day I sent an email through their website asking them for help. No response came over more than a week. Hey, I would have understood if they didn't want to take on my project, but they could have at least called or emailed me back to decline so that I wasn't waiting around hoping. It's hard enough to ask people for help - it makes it harder when the request itself is ignored. Turns out I only needed to upgrade my subwoofer from a 10" to paired 12"s - so H2 lost an easy $3.5k sale and gets a bad review out of it. You should probably expect that they aren't going to respond to you either - who knows where their line is if 3k isn't enough money to matter to them. ¯\_(ツ)_/¯

Huge shout out to security. The hard working security, given the nature of Northgate and the high…read morecrime rate hold things down. I've had a change to chat with security staff at the front and some, former military are super caring and kind. I feel super safe around northgate. Given the fentanyl and crime rate in the area this extra level of safety reassures me. The store is always clean and well displayed and the staff are knowledgeable. I think this store attracts a specific personality type and I noticed that some staff focus more on the specs of an item rather than focusing on the customer. It's hit or miss. Having come from sales and the service industry, I think that the emotional iq aspect could improve. I'm not giving this location a bad rating. I hope that my feedback can serve as a learning opportunity if you want. For example, I often have to find an associate to find something if there isn't one at the front by security. Sometimes, the staff will speak as if I am knowledgeable about tech and I hope the staff person can ask me what my knowledge of tech is first before processing. Value is fine. The Best Buy regional number gave misadvised me and I the staff seemed clueless at this location. I still like shopping here and they randomly have a good selection of toys.

I bought a printer here with 3 months free ink. I was charged for it and even after I cancelled was…read morecharged again. Best Buy and HP both make it impossible to actually speak to a human to remedy these sorts of problems. They make you run in circles until you give up.