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    Twins Auto of Dublin

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 months ago

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    CarMax

    CarMax

    3.3
    (39 reviews)

    My husband and I stopped in at 8:15 tonight as this location is open until 9:00 pm. My husband went…read morein and asked to see a specific vehicle (as we know what we're looking for) and already have the financing. They didn't have the SUV, but had a truck he's been eyeing (I'll drive whatever he selects). We need another vehicle but are seriously considering buying two. He asked about the price and was okay with it. Anyway, he asked to check out the truck and the gentleman told him it should be unlocked but no one was going to show it to him tonight, and that he could make an appointment for tomorrow. My husband told me that he was going to buy it (year and mileage were what we wanted for the price), if the gentleman hadn't been such a jerk to him. We're not looking to waste time. It could've been so easy for all involved. CarMax lost a sale and we'll definitely skip them on future purchases. (Stopped into CarMax's Mansfield location a few years ago where the service was the same.) We're good.

    I"ll never do business with them again. I paid $400 to have a 2025 hybrid car driven from Cleveland…read moreto their Columbus OH store so I could test drive and buy. I took the car for a test drive and hear a whining noise like a wheel bearing or electric motor issue . I said I didn't want the car because of the noise but they still kept my $400. They are unethical like the stereotypical sleezy car salesperson. Felt quite judged as a member of LGBTQIA2S+ community I feel violated and have contacted stonewall to boycott carmax. Danni they/them

    Joseph Cadillac of Dublin

    Joseph Cadillac of Dublin

    2.0
    (5 reviews)

    We bought a used 2018 Jeep Grand Cherokee for my daughter. We had some issues with the Jeep within…read morea few months of owning the Jeep so we took it back to Cadillac of Dublin. Cadillac of Dublin ended up doing all of the repairs to the Jeep at no charge to us. It was a situation where one part failed and it snowballed causing multiple issues. Cadillac of Dublin did the right thing and took care of all of the repairs for us when technically/legally they were not required to do so. It is so refreshing to have a dealership do the right thing. The whole staff is very nice from sales to service. Cadillac of Dublin took care of us big time. If you need a new/used vehicle go directly to Cadillac of Dublin.

    This dealership sells mostly high end Cadillac vehicles obviously. I bought a Dodge Charger from…read morethem so it was a lot less of a purchase-but it was an expensive purchase to me. On initial contact I got good service from both Dave & Jason. They answered my questions and didn't pressure me. I ended up buying the vehicle. I drove it two times and it still had the gas in it from them and the check engine light came on. I had it scanned and knew the problem. I emailed Jason and then later Dave to see if they would at least look at it. NOTHING. Neither responded. Now I know they didn't legally HAVE to do this, but having a car for 4 days and having an issue already is a bad sign and I thought maybe they would have some integrity and help me out. I was WRONG. Once you buy- they will ghost you- they are done with you once they get your money. Just be aware of that. Upon looking at other reviews (which i did not see originally) they kind of have some shady dealings with others too.

    Twins Auto of Dublin - usedcardealers - Updated July 2026

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