What can I say? I called in to check on the status of a car - and unlike other dealerships which…read moreinsist on pairing you to a sales person, setting up appointments for the illusions that they're *soooo* busy and they don't have time for you otherwise... they won me in the first phone call by saying "no, you don't need an appointment! Come right in, when you can!" I was thrown off with them being next to the car rental place - at first I thought they were closed. I dealt with Art - who was extremely friendly, up-front, and went over the details with me over trading in my old car, and with the car I was looking at. I test drove. It was everything I was hunting for - and he went above and beyond getting all the paperwork in order for me. I didn't know what to expect from a car buying experience - but with all the dealers I've dealt with in my hunt recently? Art out-shined them all.

He tenido una experiencia negativa. No se me ofrecieron opciones viables y se me solicitó un pago…read moreexcesivamente alto. La atención fue deficiente y la gestión carece de profesionalismo. Considero que la publicidad es engañosa, ya que se afirma que el historial crediticio no es relevante, lo cual no es cierto. Posteriormente acudí a otro concesionario donde sí recibí orientación adecuada y logré obtener mi vehículo sin inconvenientes.

My interactions with dealer employees was fine. I am VERY unhappy that me repair was not covered…read moreby the extended warrantee on the hybrid system when the the repair, and parts, clearly indicate 5heyvare part of the hybrid system.

Typical scammer service behavior. I brought in my Toyota for a routine oil change. They tried to…read moreupsell me on $1477 of unnecessary services. When I called them out on this, I was told there is a difference between Toyota and the Toyota Factory. I asked them to show me what means and why each piece of service was necessary. The rep had no idea and started asking ChatGPT. He then called over a manager who outright lied to my face, saying that footnote 5 in the factory manual was about additional services in cold weather conditions. It says nothing about cold weather at all. It's also strictly about inspections, not about additional work. I walked out and refused the service and will not return here. I'm also very disappointed that when I purchased a car here, the salesman was emphasizing how trustworthy the service department is.

We often don't think to post a good review as much as when we are unhappy with an experience. Many…read moredealerships in my area have chosen to sell vehicles too high over MSRP. With the current supply-demand going on, the haggling has been much worse than ever before. I was referred by a relative to reach out to this dealership. I received straight forward price, trade in amount, and they were able to get the exact Telluride I was looking for. I completed my financing on their website and knew exactly what I was paying before I took the 9 hour drive. I got the call letting me know when my vehicle would arrive so I could plan the trip. Naturally, I worried that once I got there, things would change and I end up wasting all this time. I can excitedly report that my experience was absolutely seamless and the whole process was relaxing. Yes, I said relaxing because I know that's not a normal feeling going to a dealership. (Especially as a woman) Everyone I encountered throughout my process was warm, friendly and easy. Communication was great from the financing standpoint and normally that's where things start getting a little muddled from my car buying experience. I love my new ride and will take that trip when I am ready for another purchase. It's unfortunate that I had to drive so far and that other dealerships are not always this great. I don't think we ever see high ratings when it comes to dealerships but I think we would if happy customers posted reviews more. Shout out to the team here at Germain Kia! Thank you all for giving me great service! Until next time.

No one answered the phone except one guy who immediately forwarded me to Service who had not…read moreanswered the phone all day. Service and Jesse did not return calls. The tire repair kit left me with questions about the status of the tire repaired. No one to answer my question?

the customer service was the best they are honest. Great deals…read more All the cars were clean will buy my next car there. Ameed was kind

From the owner: if you are looking for friendly honest dependable car dealer Check Our Website for cars read more

JUST DON'T ............ Bel-Air My Son bought a car it ran for one week then they wanted us to pay…read morefor the diagnostic and $1400 to fix it just don't

This company was so unprofessional they called me repeatedly send multiple messages for me to come…read moreand look at there trucks that they had for 5 thousands or more but I gave in and went up there at 12:40pm made it early my appointment was at 1pm I go in a white guy approached me and said what are you looking for I said cash car up to 5 grand and he said we don't have car for 5 grand so I said what was the point of yall calling and texting me and you don't have what I'm looking for so then I get approached by Ashley and she did took my information and went to the office I waited for 15 min and they did not come back to assist me so I left this car lot but god will bless me with a truck soon

Buyer Beware - Georgesville Nissan (Columbus, OH)…read more I do not recommend buying a vehicle from Georgesville Nissan. The staff is rude and unprofessional, and their customer service is extremely disappointing. I purchased a 2026 vehicle, and within two weeks warning lights started coming on. Instead of taking responsibility or standing behind the vehicle, they attempted to charge me $1,800 for repairs on what should clearly be a warranty issue. To make matters worse, the managers refused to speak with me or make any effort to resolve the problem. No accountability, no concern, and no customer care after the sale. This dealership will sell you a defective vehicle and leave you on your own afterward. I would strongly advise anyone considering Georgesville Nissan to take their business elsewhere.

Nick C. was excellent to work with! He made the whole process exceptionally easy and was so patient…read moreand kind to my kids who were with me. No pressure sales approach, helpful, enjoyable to chat with, and kept things moving quickly. Highly recommend asking for him if you're in the market!