Update: The owner…read moredid respond to my emails and calls. Apparently, it was a system error. I'm glad the issue was resolved. I did have to call and email multiple times to have the issue resolved, but it was resolved. Hopefully others have a more positive experience with this company than we did: They came to our home in May 2024 for AC "tune up" for the season. I was told that the system was in great order by the tech and supervisor with him. They charged me for the service: $169. That very same day the motor on our condenser failed. The part was under warranty, luckily; although they tried to charge me for the part, until I reminded the billing department I looked up the warranty myself. They did charge for the labor (169 again)-- despite the motor failure occurring the day they tuned up the system. November of 2024, we realized the Honeywell control board for our heating system had failed. Our system was about five years old at that point. Schulz techs replaced that part and charged us 455 for the service, which we paid shortly after receiving the bill. We paid using their online payment system on 11/17/2024 and payment processed 11/18/24. Eight months after they replaced the control board and we paid for the service, they sent another invoice for that same part from 11/2024 for 296 dollars. The original bill was for parts and labor. We found a far better company to use. We will not use Schulz again. Luckily my husband has his credit card statement and invoice to show we paid previously. Maybe just an error, but it isn't the first issue with this company.

I have used them for almost 10 years for my apartment building with generally good results, but…read moretheir latest behavior is just disgusting. Their employee apparently quoted me too low a price, for a service I would not want at a higher price. After it was done (badly) they tried to collect 3x the quoted price, and the owner actually accused me of lying about the quote. I don't need to deal with people who treat their good customers so badly.

These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.

Paul and Bobby from Tibets Plumbing & Heating did a phenomenal job replacing my broken gas water…read moreheater in South Boston. They were quick, professional, and very reasonably priced. If you are like me and are skeptical of companies that lack reviews, please don't let their relative lack of internet presence dissuade you. Give them a chance - they've been around for a long time (1985) and clearly know what they're doing.

From the owner: Welcome to Tibets Plumbing & Heating Inc.!…read more At Tibets, we pride ourselves on providing top-notch plumbing services to Medfield, MA, and the surrounding areas. Whether you're facing a plumbing emergency or planning a new construction project, our experienced team is here to help! We offer: Expert Plumbing Repairs and re-piping to ensure your system runs smoothly. Water Heater Installation & Repair to keep your hot water flowing. Drain Cleaning & Sewer Services to keep your home in top shape. Our friendly, reliable team is committed to your satisfaction, making us the go-to plumbing contractor for all your needs. Contact us today for a free quote and experience the Tibets difference!

Just had 3 furnaces at two properties tuned-up for the winter…read more Clean, efficient, courteous, expert service every time. Bill C. Holliston

Top Notch is truly "Top Notch". I highly recommended them. They came through for us when our a/c…read morefailed. My husband has a serious lung disease and cannot go without a/c. top Notch put us at the top of the list in this very busy season and had a new system in place within a week. We are so grateful to them. We will be using them to replace our furnace as well.

If I could, I'd give 5 stars for repair and 1 star for service…read more Service: Over the years I've tried several times to schedule routine maintenance, and every time the wait is 4+ months -- basically making it impossible to get seasonal maintenance done unless you book a year in advance. After paying for a repair estimate, the technician told me the best solution for my issue was to keep up with routine maintenance. On that basis, I was sold a Comfort360 support plan at $40/month, which states in the contract: "Provider will provide you with priority service in scheduling your maintenance and emergency repair appointments over non-Comfort 360 customers." Nevertheless, Nicholson informed me that the AC maintenance appointment I'd scheduled in April would remain in August and couldn't be pulled in by even a single day. Unless every appointment booked through August is for a Comfort360 customer, they are clearly not giving Comfort360 customers priority. You can verify this yourself by scheduling maintenance on their website -- whether you indicate you're a member or not, you're given the same service dates. If you're going to sell a premium service plan, you ought to carve out dedicated appointment slots for members rather than sharing a common pool between members and non-members. Repair: I've used Nicholson for both plumbing and HVAC repairs and have always found the technicians to be honest and fair when describing my options. This stands in contrast to some providers that try to sell products and services the customer doesn't need.

I've been a long time customer and pay a monthly service fee . I tried to schedule a service call…read morein may and was told they'd be available in July. July came and the day before they cancelled they rescheduled for 3 weeks later and the day before they cancelled again. They do not want to provide the service I have paid for . They used to care about customer service but now don't. I wouldn't waste my money!!!

They saved the day!…read more We had a new dishwasher installed by a local appliance company and when the installers left we were worse off than before they installed the new dishwasher. The appliance company left us with an actively leaking water line and a broken discharge line into our sink. I called Rodenhiser the next morning at 7:30 and was greeted by a great lady. Rodenhiser had someone at our house within 3 hrs. They explained the issues and cost, we agreed, and they fixed everything. All set by 1:00 in the afternoon. We have used these folks 2 other times - all very good experiences. Not the low cost provider but totally worth it!

Operator sounded drunk..overly friendly long winded chats about how she was almost "a neighbor" to…read moreus in Natick. Total windbag, used soft pressure tactics to make us feel we'd not get service for many days if we didn't let tech come over in a 8 hr window same day I called! Plumbers were parasitic for finding more "faults" in basic copper plumbing leak in basement...complete b.s pricing, like $500 to change $75 outdoor hose faucet/a 'half day job' to supposedly repair a shower strainer "oh, it connects to the iron main drain. Thing is, it wasn't even leaking. Their printout for other things is basically colored pictures and big prices. I've seen this rap from other "home service providers" who come in and scare old people to death with $400 wall outlet changeovers...but if you protest, then they come down (a bit, since they're still taking you to cleaners). I thought Rod was a credible outfit (years ago, they serviced a disposal install w.o too much $$$, perhaps b/c they were the poor souls who were subcontracted by Lowes where we bought it). I yak-ed before Yelping, vm/email about how absurd their knee jerk techniques were to get insane money..yes, plumbers can get more than doctors...but add up what this plumbing gravy train probably gets by feeling up their youngish field crew..its only a matter of time before screwball operations like this start serving mcdonalds and opening churches...conglomeration is the greed that pastes home service corruption, and its heading your way...BEWARE/avoid!

Mark is a great plumber with an extensive history of experience and is your "go to" local plumber…read morefor all your residental needs. He is generally very helpful with knowledge and good with talking through planned permit work or a good story to boot. He just recently installed the final touch for a whole home portable backup generator at my home, a new 3/4in gas line basement run to supply the generator (or maybe a deck grill someday), the inspector was very accomodating and approved the work quickly! He has also previously helped with regular maintenance like water heater anode rod replacement and a few gate to ball valve replacements for leaky or seized water valves. See photos below of the gas line connection and whole home portable backup generator setup. Apparently it's "unusual" here in MA to have whole home portable backup power (Costco bargain!), everyone is told a $15k concrete slab generator is the minimum, at least, that is what Castle Electric said to me! Do it yourself for a 1/3rd of the cost with Marks help and skip the upselling from the "other" options out there!

Norwood plumbing is simply the Best around. Solid service for 11+ years at our home. 5 Stars all…read moreday. Thank you Mark!

I hired ComfortMax--based on reviews--to install Mitsubishi minisplits in my home. From estimate…read moreto finish, a first rate experience. All whom I dealt with were polite, professional & honest. ComfortMax helped me navigate the MassSaves HEAT loan process. When the salesperson I had been dealing with left CM, I received copious communication from CM--even from Marcelo, the owner--that all would proceed seamlessly, as it did. The professionals who installed my system were very polite & were very diligent in getting my sign off when a small bush limb need to be trimmed & a part of my gutter downspout needed to be rerouted to accommodate the installation. ComfortMax are true professionals & it was a pleasure to deal with them--highly recommend to anyone seeking minisplits.

From the owner: ComfortMax Energy Solutions provides full-service HVAC installations, including heating, cooling,…read moreand high-efficiency heat pump systems. We specialize in helping homeowners access Mass Save Direct rebates and 0% Heat Loans to make upgrades more affordable. We offer up to 12-year parts and labor warranty coverage for long-term peace of mind. Our team delivers turnkey service - from system design to installation and support - for better comfort, efficiency, and long-term savings.

Matt from McFarland was professional, friendly,and knowledgeable. He not inly repaired my furnace…read moreto working order, but he took the time to educate me regarding potential future issues. Thank you so very much!! Lucy & Denise

This place made me wait and then sent the dumbest technician I have ever met. I had to operate his…read moretablet for him and repeatedly point out that the information he was looking for wasn't on the unit's label while he constantly told me he wasn't very familiar with Lennox systems, even though I called them because they are a Lennox dealer. I ended up having to help him through checking everything. I eventually got an "estimate" that included overpriced repairs that cost as much as replacing the unit. It had a digital "signature" on it that just was the tech writing NA. I never actually signed anything. Nothing they sent me mentioned anything about late fees, but considering I was done with this company and couldn't get them on the phone reliably to pay I mailed a check. The check was never cashed, and I tried calling a couple times over the last year. Now almost a year later they email me telling me I have a years' worth of late fees because they never cashed the check. I finally was able to call during the day (not always easy for me). I got a person who again told me the person I needed had already left for the day. I told them if they wanted to be paid they needed to take the card over the phone right now. She agreed. Then told me the current balance. I refused to pay the late fees and told them I would authorize only the original balance. She put me on hold while she checked and then blind transferred me. The person answered like they had no idea who I was. I explained the situation again (very frustrating) and he knew exactly who I was and already had the information. He stated they have several ways to pay, except apparently those ways aren't check since I tried that. And none of the mailed "invoices" I received provide any payment information, terms and conditions, or anything but the current balance and how many days late it was. Just "Past Due - Please Remit" and an address along with a return envelope. But I had already tried that. This person claimed to be willing to take the payment, but when I rejected the late fees he claimed he needed to investigate and would get back to me. I told him I am not available during the day and he scoffed at me. I gave him one final chance to accept the payment without late fees right then or I was going to stop even attempting to pay as my life doesn't revolve around a waste of time diagnostic service with a technician that didn't know what they were doing. It shouldn't be this hard to pay them. The late fees should have never existed if they just cashed the check I sent or had ever provided me with payment instructions. other than "Please Remit", a return envelope, and an address. I will never use these people again. Everything with them is a clown show. Can't get straight answers, can't get things properly diagnosed. Can't get trained people. Can't even pay their bill. AVOID AT ALL COSTS!!!!