Just had my AC fixed in my 98 Contour by Scott and man I've never felt Air Conditioning that works the second you turn your engine over in my life like this! Before I put my seat belt on it was blowing ice cold air on low. Scott really knows what he's doing and saved me money too compared to other places that give you and estimate and it ends up being more. I guarantee the AC in this car wasn't this great the year it was made. Thank you Scott and Twins Family for continuing to do great work the first time you touch any problem. Much appreciated! read more

One of Tire Rack's preferred installers on their website and thus had my tires/rims shipped to them. Family run business with a car wash adjacent to the actual service center. I was coming from Canada to get my tires/rims installed and even though they were short staffed that day, they fit me in promptly! The staff are extremely friendly and helpful and also entertaining. They educated me a lot about the tires/rims and all the parts (lugs, etc.) Don't be turned off by this center being in a slightly sketchy part of town - they do a fantastic job with amazing prices. Definitely will go back! read more

Danielle was amazing getting me checked in for a 4 wheel tire alignment and wheel/tire balancing. After Danielle's amazing customer service skills; Jay got me back to 100%. My car felt like driving on ice after every bump. But, now my wheels are straight. Tires are good to go. And it's smooth sailing back to my trip to Virginia. Not to mention the cost! Literally would have spent an arm, leg, and toe anywhere else and walked out under $125!!!Thank you Danielle and Jay. #NavyChief #NavyPride read more

Was having a major hum going on in the front end of my Rendezvous, and I knew it was wheel bearings. I called for a price quote and the gentleman was right on the mark. I showed up later in the day (around 3pm) and they got me right in. He asked which side I thought it was, I told him passenger - and I was WRONG. They checked both sides in the front and found out it was the driver's side that was having the issue, got the part and replaced the bad wheel bearings on the driver's side front. Service here is exceptional. The man at the front counter is always pleasant and helpful. If I could rank them higher, I would. Only thing I have to complain about is the waiting room chairs - they're a bit rough on my messed up back! But that doesn't take anything away from the stellar service. They even had coffee for those who drink it. I've been here before for the odd tire or two - but these guys know their stuff! I won't be bothering to call around every again. Keep up the good work! read more

After all of the good reviews on this place I decided to take my 3 SUV's here to have new tires installed. 2 Toyota's and a Honda. This was within a span of 2 weeks. The appointments and installs themselves for the most part were fine. My issue lies with the parts used to repair/replace the TPMS hardware. According to them, they replace these for every new install. Within a year of having new tires installed here, almost every tire has a leak. All coming from the valves. I brought my Toyota's to an actual Toyota dealership and had the service kits replaced with OEM parts. The technician showed me what was on my vehicles vs what the OEM ones looked like and there was a noticeable difference in the thickness of the gaskets. There was a lot of corrosion in the aftermarket sets as well. I have since purchased new tires elsewhere along with OEM service kits for my vehicles. Would I take my vehicles back to this place? Most likely not as it is out of my way. read more

My third visit to Twin's Tire. I haven't gone anywhere else since my first review 27 months ago! I figured an update was needed to my first review. I shopped around for pricing on tire installation and for a front end alignment. Twin's Tire is still the best price around. Lowest price means poor service, right? Nope. This business uses the best equipment in the industry. A Hunter Alignment rack and Coats tire changers and balancer. Long waits and/or appointment required? Wrong again. I showed up unannounced on a Monday afternoon and my car was lifted and being worked on in less than 15 minutes. Careful removal was once again given to my wheels just as they had done in the past. I am very meticulous with my cars. They didn't gouge my wheels like some inexperienced shops can do, especially when dealing with polished aluminum wheels and/or low profile tires. Old wheel weights were removed. New wheel weights put on and properly balanced. (Zero highway vibration at any speed.) The asymmetrical tires I provided were all properly mounted (again, some shops don't even pay attention). After installation was complete, they put the vehicle on the alignment rack and adjusted the vehicle within proper specs. I was then given my vehicle back, but before I could leave, they asked that I pull back around to recheck my tire pressure. They double checked all of the pressures and then reset my TPMS so that the dash readout was for the proper tire position. No scratches on my wheels or paint. Vehicle was properly lifted. The entire crew that works here is great. All are friendly and all were helping to work on my vehicle. The only thing that I observed (and I'm being super picky here) is that someone put their hand on my interior door panel and they had grease on their hand. No big deal. It wasn't intentional and no place is going to be perfect. I reached for a microfiber towel that I keep handy in my car and it disappeared with one wipe. I still give this place 5 stars. To summarize, this place gives prompt service with great attention to detail and you simply can't beat their prices. I shopped multiple other tire dealers and no one came close. I'm also confident that I wouldn't have received nearly the same level of service as I do here and I probably would have been sitting there for 3 hours. I'll be returning when I need tires installed again. read more

Had some tires shipped here from tirerack.com - during installation, my brand new rim slipped on the tire machine and gouged the face of the rim pretty badly. They apologized profusely - sent the rim out for repair - it came back looking perfect and matched the set. Even though - they flat out told me that if it wouldn't of matched - they would've bought me a brand new rim. Not only that? They didn't even charge me for the tire installation. Free. Moral of the story? Mistakes happen. Making heroic recoveries from mistakes is what defines incredible customer service. Definitely recommend this shop to anyone. read more

they did an an alignment on my vehicle that did not come out well and i had to take it back for them to correct the issue, they did not correct the issue and stole a part off my truck i had to contact BBB, the Michigan attorney general and file a law suit do not take your vehicle here they are extremely untrustworthy read more

One of the best tire shops in the area. I had tires shipped here from tire rack and Jay and his team did a spectacular job on the install with meticulous results. I would not hesitate to get tires installed here if you buy them online. They can also order in person and get you almost any size you need. Give them a shot and support your local businesses! Super competative on pricing and very short wait times. read more

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Found myself in Detroit for work and grossly underestimated the severity of the potholes everywhere. I needed a last minute tire change, and Twins took care of me right away at an unbelievable price. Employees were all courteous and helpful, and they gave a free car wash when they were done. Highly recommend them! read more

Got a tire yesterday afternoon drove the 3 blocks home parked the van. Went out this evening to go to work the tire they just replaced is flat and upon inspection completely dry rotted and cracked. Total rip off i dont recomend this place to anyone read more

I went to this location for a used tire. I was treated with respect. The wait time was about 20 minutes. I will be returning back for other services. Thank you!!! read more

Im genuinely impressed with these guys, and have been a customer since they opened. As for being a girl they dont take advantage with their pricings at all. I wouldnt go any other place in the area for my auto repairs or tires. These guys are so down to earth and what you call 'good people' which is hard to find nowadays. Every time you visit they have a smile and a warm greeting for you that isnt fake. They know their stuff and will help anyone out. You can tell they care about their reputation and want you to be happy when you leave. read more

This place is a god send. I stopped here last week for a front end alignment with the hopes that that would be the resolution of a long standing problem I have had with the car that after going to various dealerships to have resolved was not resolved by those dealerships. Anyway, after the car was done, one of the technicians, a man of middle eastern background and I apologize I do not know his name took the car for a test drive and after returning mentioned the front end shaking (which was getting pretty bad) and what he could do to fix it. I should mention that this problem began much earlier this year and that the first Chevy dealership I took the car to for my Cobalt could not fix the rotors/brake pads, I had to return the car the next day because the front end sounded as if someone threw a hammer in a garbage dispoasl when I would brake. I called the dealership late in the day and there response was they close at five and if I do not get it there by then they would close (so much for customer service or lack of it). I did get it their in time and with great caution in driving and they found a pin which was loose which should not have been.That was a few hundred dollars for that trip and it was not a good trip at all. The shaking and vibrating continued and I took the car to where I originally bought it and this time there solution cost a little over $900. The shaking continued and I returned in about a week and half, I was somewhat in shock and denial that the problem would continue after all that I had spent, combination debit/credit card payment. When I mentioned that I could not afford another $900. "fix" I left the car, went to work to get a call that the car was "fixed" and that the cost this time was $85. (how very generous of them to charge me for something that was supposedly "fixed"earlier at a greater expense. Anyway, I left and the shaking was not as bad but still continued until I left the car in the very capable hands of Twins Tires and that technician. I feel bad for myself that I believed that by going back to the dealership/company where you bought something that they would be capable of fixing a problem after the diagnosis, I am beginning to wonder if all those technician's are certified or know what they are doing. This is the most confident and secure I have felt driving this car in the longest time, when I come to a stop, the extreme shaking and vibrating are gone. I have a ton of faith in this service station in Warren and I have become more cautious and wary of other places that should be expert in taking care of and servicing their product but apparently are not able to. I regret having spent all the money I did on inferior service and especially dealing with people who were not sincere in resolving my issues. read more