JK...We're so sorry to hear that you were unhappy with your experience at Twisted. We really do strive to make each client experience great! All of our services and products are guaranteed and we hope you will give us the chance to make it right. Did you call to let us know you were unhappy before posting your review? If so, I apologize if we dropped the ball. Please call again and I will be happy to assist you. Each of our stylists have extensive training both in-house and in NYC at Bumble and bumble University. We love our space and want all clients to find it friendly and relaxing. Obviously, there was a breakdown in communication between you and the stylist and, if that is our fault, I sincerely apologize once again. I don't know the specifics of your visit and whether there were extunuating circumstances affecting your service. Thanks for your honest review! Feedback, both good and bad, is very important so that we can make sure we are doing our best! Larry Cox co-owner Twistedsalonlouisville.com read more

I originally came to twisted salon for a color correction with Liz, but soon became a regular. After I witnessed her work I knew I could not go to anyone else. She is by far the best hair dresser I have come across. She takes the time to ask and answer all questions which was a relief considering the bad experience I had with my last hair dresser. She never rushes while doing your hair and I love that you have the option of using olaplex when getting your hair colored. It saves your hair so much damage and I always leave with my hair feeling amazingly soft. They offer great products in their salon as well which has also saved my hair. This salon is beautiful and inviting. I always leave feeling flawless. Thanks Liz for making my hair look the best it has ever looked. read more

This salon is the best. It is well appointed, but most amazing are the people. Friendly and kind. Larry is knowledgeable of product and is so keen on hair style. Highly recommend to anyone in need of a stylist. I lost mine after 10 years and was so skeptical... but this is the place. Today I witnessed a customer who was upset with their color. The stylist was gentle and considerate. Most important she fixed to her liking and the customer left with beautiful hair and so happy. Truly impressed with the professionalism. I can tell the salon is selective with who works there. Thank you, Larry! I feel amazing! read more

Twisted has a great urban atmosphere. Everyone was so friendly and welcoming. And where do I start about my stylist!.... Liz Long. After a string of less than ideal experiences, Liz brought my hair back to #onfleek. Amazing talent, bubbly personality, like being styled by your long lost BFF. She listened to what I wanted, gave advice about making it better, and then gave me exactly what I'd envisioned. All around great experience !! read more

Liz is seriously the best hair stylist out there. I have been seeing her for a few years now. I have very dark hair, almost black, and wanted to go lighter. After two sessions I walked away looking better than ever! She's the only one I trust for the best cut and color you can get. Twisted also uses B&B products which is a nice added bonus. She's the best and I would highly recommend her for any style or color that you need. read more

Twisted Salon is a top notch business that has a boutique/high-fashion/trendy vibe in the heart of St Matthew's. The owners and staff are friendly, knowledgeable and go out of their way to say hello and make you feel comfortable. I actually began going to Twisted when David first opened his business and my stylist, Trina decided to follow him. I highly recommend Twisted for any and all of your hair care needs! read more

I am an african American/ Latina woman and Grace got my hair ALL THE WAY TOGETHER!! I'm always wary of going to new hairdressers because my hair is really thick and hard to manage. I've been natural for 6 years now and I've been on my own hair-wise because most people can't handle it! But Grace cut and colored my hair with ease! For all my natural hair gals, book Grace! She is a miracle worker! read more

I've been going to David for over a decade now! I'll never stray ;) love his personality, and he can do wonders with hair! I couldn't give any more praise to David and his staff, they are all very friendly and delightful every time I go in. I have friends that see either him or other stylists there, and they are all very happy with them as well. Great group of stylists! read more

I have had short hair multiple times in my life and always hated it. After getting a bob cut at this salon with Larry I am in love with my hair for the first in years. I would recommend this salon to anyone and trust anyone that works here. The salon is dedicated to client satisfaction and continuing education and without a doubt has my respect and business for life! read more

I've been getting my haircut with David for over a year now and have been very happy. The staff is nice, the space is nice, and the service is of very high quality. The people here are well trained and know what they are doing. They are also willing to listen to what their customers want. I've always been pleased with my haircuts at twisted. Five Stars! read more

I just had my really-in-need-of-a-haircut mop cut by Liz Long, and she was fantastic! Not only is she just genuinely a nice person, but she also cut my hair as though she has been styling me for years! I couldn't be more happy with my choice in hair stylists, and I will definitely be recommending Liz and Twisted Salon to all of my friends! :) read more

I ran across this place because they carry Oribe products. As I was purchasing product I asked to be referred for a color/cut. I was referred to Gracie and she has been fantastic! I've always walked out happy with what she has done. She is a great listener and does exactly what you ask. Love this place! read more

Erika Ross is amazing! Of all the stylists I've had over the years, she is the best. She is so talented and genuinely cares about how you feel about your hair. Lucky for you she recently increased her hours so it's easier then ever before to get an appointment! Call today to book before she fills up again. read more

This was my first time at Twisted Salon. I loved how it felt comfortable from beginning to end. The best part was my stylist/colorist Hope was AWESOME!! She was so friendly and sweet and definitely knew her craft very well. I left the salon loving my hair a lot! I already have my next appt booked:-). read more

I recently had Natalie cut and color my hair (balayage) and I have never been happier with my hair! The color is exactly what I wanted. She was very sweet and even explained everything that she was doing to my hair which I very much appreciated. I will definitely be returning in the future! read more

I went to the salon for a first time visit today. I walked away very happy with the cut that Hope gave me. She listened thoroughly to my concerns, and gave her opinion on what she thought would help me with my problem. I have my next appointment scheduled in 6 weeks! read more

Great hair, great ambiance...friendly stylists, flat screens at every station, not over-priced, diet cokes! Staff never intimidates with snarky looks or eye-rollin' . Gerry is my fave. read more

The atmosphere is warm and friendly. Each stylist try's their best to accommodate client needs while also keeping the integrity of the hair in mind. The salon is full of creativity! read more

I love Liz! She is so sweet and does an amazing blow out! The BB Full Potential she recommended made an amazing difference in my hair!!