The food and service was top tier. It was me and my guy first time and we were greeted fast. He…read moreeven recommended some items, sharing what was most popular. Our waitress was pleasant and tentative. Everything was made to order, which made it very fresh. I had the gluten free bbq & chicken pizza. And my guy had the classic cheeseburger. We rate it 10/10!!

We did take out for pizza. We are 3 min down the road, so not far to travel…read more The pizza crust is thicker.. and very... chewy bread. Flavor was great for my white pizza.. but we did not love the thick and chewy crust. We only got pizza and this was our experience. I wpuld say if your cutter is not strong enough to cut....

We come up for a week every year, and the last couple times we've wanted to try this place. So glad…read morewe made the stop today! My wife loves eating outside, and loves hearing/seeing water, so this checked off those boxes. Nice to see they're very pet friendly too! For starters, our waitress Kiersten was a DELIGHT! So sweet, knew the menu, and a pleasure to talk with. She needs to get props for making our first visit so enjoyable, that we WILL be coming back! It was before 5pm and we wanted to take it easy, so we ordered the brussel sprouts app and the Philly Cheesesteak to share. Great choices! The fried sprouts app was HUGE and delicious, especially dipped into their homemade ranch! So much that we brought a third of it home! The Philly was very flavorful and the curly steak fries were crispy and filling! The menu is so big, that we are going to have to come back MANY times to try it all -- and that's something are looking forward to!

So we had dinner here tonight - $24 bison burger, $22 pot roast, two tap beers and ~$65 later we…read morewere underwhelmed. I asked for no lettuce on my burger (due to recent gastrointestinal events all over the news) but got it anyway. He had more mashed potatoes than pot roast on his plate. Service was mediocre - she was nice enough but just going through the motions, I think. Our table was directly in front of the house music. Strategic error on our part but it turned out ok. He wasn't singing and the music was mostly bland background. Our table was a high top and the stools were just a little too high for the table to be comfortable. Ah well, the best part was sitting alongside the mountain creek and sipping beer.

Since this place changed owners from Pavino's to Bizzaro's, every single review is 5 Stars when…read morefocused on food! Well, actually, aside from one that I just remembered. I don't know what was wrong with that guy, but as a writer and a human, I can assure you that no matter what you do, you can never make everyone happy all the time. That's why it's best to just be authentically you. I got a little off-topic there. What I saying was ... the only negative reviews are for long wait times for takeout or if the dining-in crowd thinks the takeout orders have taken priority over their food. It has nothing to do with the quality of the food. I dined-in and sat outside. The wait times for food were right on the money. I didn't feel rushed and it didn't take too long. I could enjoy my meal and the experience. I have been to Frankie's across the street and had two meals there: Chicken Parm and the Spaghetti & Meatballs. The Chicken Parm was much stronger than the Spaghetti & Meatballs. So when comparing the two Chicken Parm dishes, they are equal but polar opposites. Frankie's is a fancier place with all the bells and whistles. It's a great vibe but also a little expensive. The Chicken Parm is thicker and you get a side of pasta but have to pay for the salad. At Bizzarro, the Chicken Parm is a much thinner cut but still a large portion, you can get angel hair pasta (a rare treat), and you don't have to pay for the salad. For bread, you get traditional at Frankie's and garlic knots at Bizzaro's. I'm not a huge fan of garlic but during this meal, I realized I like garlic knots if I eat them upside down. As for vibe/atmosphere, at Bizzaro, I walked through the little service area to get to the outdoor tables. As I ate, there were parked cars right there, someone mowing a lawn in the distance, and the TV was on from the service area. I would usually not like these things, but I loved it here. It completely fit the vibe of feeling at home and just chilling on the deck. Add the friendly staff and you will feel very welcomed. While the Chicken Parms are different yet equal, Bizzaro's definitely wins for value as you get similar portions plus a salad at a much lower price. I'm glad I found Bizzaro's and I have added it as a go-to when in town. I'll still hit Frankie's too, but maybe Bizarro more often. It always depends on the second visit. I didn't try the pizza yet but I'm sure it's good. The only negative here is the awkward and small parking lot but no big deal. Highly recommended!

Decent pizza place. Pizza is tasty. The meat lovers pizza was heavy on the toppings. I wish the…read morecrust had a little more flavor. The garlic knots are tasty but small. The sauce has a strong tomato acid taste and is liquidy. The restaurant is small. Service is ok.

We stopped here for dinner just by chance. We were greeted by a super polite young man who seated…read moreus promptly even though the restaurant and bar was packed. We had Lasagna and EggPlant Parm. Wow...these dishes were wonderful and the cheese on both was so very very good. Great job on menue creation, cooking, and especially serving. I cannot say enough GOOD things about our wonderful server Justin. Definitely a polished and experienced server. FRANKIE'S IS A MUST for a wonderful meal. Ask for Justin.

Loved it! We've meant to try this place over the few years that we've visited Maggie valley and…read moreI'm so glad we did. It was absolutely delicious, live piano music and good service !

I remember telling my wife the last time we were here that if I could build my dream cabin-it would…read morebe the Balsam here at the lovely and cozy Swag. Two bathrooms, two steam showers, sauna, living room with fireplace, outdoor balcony with fireplace and shower, and it's right across the fence from our nations most popular park-Great Smokey Mountains National Park. We walked right out our door to hike. Nearby trials take you to waterfalls, waterwheels, and the spectacular panoramics from atop Gooseberry Knob or Hemphill Bald. We returned from one of our hikes just in time for the Swag's stellar bbq picnic. That leads nicely to the food and service which is as good as it comes-and frankly what you can expect from a Relais and Chateau. Tables with your names for breakfast and dinner, nightly bites during happy hour, and even lunches to go for your adventures. Which, for us even included horseback riding at the nearby stables. Naturally, they were waiting for us when our ride ended in one of their electric fleet of Volvos to whisk us back up the windy road into a vacation of our dreams!

We have just enjoyed a wonderful fifth annual July visit to The Swag to celebrate our 56th wedding…read moreanniversary. The Swag is a premier lodge nestled on a mountainside in the Smoky Mountains high over Waynesville NC. It offers spectacular views, immediate access to the Great Smoky Mountain National Park by simply walking through a gap in the fence outside the main lodge, fine dining, pickleball courts, a spa, and a small gym and pool. An expert naturalist is often in residence and conducts a variety of activities, including organized hikes, talks about wildlife (bears, coyotes, bioluminescence and other interesting aspects of the natural world).  Other activities include a presentation on coffee making by their barista and wine tasting sessions. But if all you want to do is just have a wonderful place to  relax and enjoy being in the great outdoors, The Swag is one of the best places you can go. The Swag is a Relais and Chateaux resort so accommodations are excellent and range from a comfortable, well furnished bedroom for two to a cabin suitable for an entire family. À la carte breakfasts, packaged lunches (including backpacks and water bottles if needed), and four-course dinners are included in the daily rates. The lunch and dinner menus change daily, but dinner entree choices typically include beef, seafood, poultry and vegetarian options. On Wednesdays and Saturdays there is a mountain top lunch picnic with abundant food. Thursday evening is barbecue night. Food at The Swag is locally sourced and quality standards are exceptionally high.  Service at The Swag is truly exceptional. Every employee is focused on making sure all of your needs are met. The kitchen tries to accommodate any special requests. Much of the resort's clientele return year after year, and guests are automatically offered a return reservation for the same time and accommodation next year at the time of checkout. This is great for established clients and has allowed The Swag to build a large band of loyal followers, including us, but this does make it harder for first-timers to get a reservation for a time and accommodation they would like. My advice is just keep trying!  We got our first reservation after many tries when someone cancelled while we were on the phone with the lodge trying to get one. Tradition means a lot at The Swag, and that is a good thing. My only suggestion to them is to consider adding an à la carte section to the dinner menu as many other fine dining establishments do. It would give the kitchen more opportunity to try out dishes before adding them to the prix fixe choices and allow guests who may not want a full four course dinner every night an alternative. I realize that this would complicate the traditional pricing scheme, but that should be manageable.

We love this hand-tossed pizza!…read more The pizza was so phenomenal I have to give it five stars. The service was five stars too once we got seats brought for us our front. We had our pup with us, and it's still COVID, so we sat outside in one of the three two-seater tables on the walkway. They had a doggie water bowl for our pup. There were no chairs outside, so they had to bring some out for us, and they had some miscommunication, so it took a minute. Once we had the chairs, our server was so helpful and friendly. We figured out what we wanted quickly, even though it is an extensive menu with various items we would try. We began with a glass of Chardonnay and Pinot Grigio and waters (good small ice). After my first glad, I switched to a Pinot Noir (not pictured). As an app, we had the small antipasto salad with Italian dressing. It was a good enough size for us to share. While we were eating our salad, an elk walked by on the other side of the street and then crossed over to our side. Now that I eat meat, we decided to get the veggie pizza and add pepperoni. We were excited because the veggie had eggplant on it, which is a unique topping. We ordered a medium pizza, thinking we could eat it all. Well, we were so wrong; their medium is, like most places, large pizza. There were eight large slices. I had her bring me a side of Caesar dressing to dip the yummy hand-tossed crust in. This was a very cheesy pizza, and we were correct; the breaded eggplant was a fabulously unique, tasty veggie topping. Bonus- our motel (Route 19) had a toaster oven, and so we warmed up the pizza for lunch the next day, and it was just as tasty. We were delighted we picked this place for dinner (and lunch).

The server here was rude, unprofessional, and passive aggressive. We tried to make friendly her but…read moreshe was acting very annoyed at our presence. She did not make us feel valued as customers. My friend had the chicken alfredo and when she was about 3 bites in, the roof of her mouth was stabbed by a bone in the chicken (photo provided, but cannot be seen very well) it was a long projection coming out of the chicken. when we told the waitress about it, she said "oh... we don't have anything with bones" and said said she would tell she chef. she yelled across the restaurant "(name of chef) you're fired!!" it was in a very passive aggressive manner and did not come across friendly or anything. My friend's food was still charged at full price as well. no compromise. I'm not sure why the server was acting so passive aggressive, me and my friend had just come from pride and had small flags face painted on our cheeks, so it makes me wonder if she were judging us based on our sexuality. The portion sizes on the pasta are very small. it is not worth $15 before taxes and tip for that amount of pasta. I will say, the one nice thing about this establishment is the interior design. it is cozy inside, but the rude behavior and comments from staff are what lead me to leave a review at 1 star.

A hidden Gem in Maggie Valley! Food was fantastic, portions are hearty, staff are friendly and…read moreprices are extremely reasonable. What's not to like? We were first timers and ordered to go. My husband had the Cuban sandwich, I had pastrami with onions, spinach & spicy mustard on sourdough! My sandwich had to have 1lb of meat on it! Wish I had remembered to take a picture. Both meals came with a side of chips or pasta salad. I had the pasta salad which was yummy as well. We'll definitely be back!

Stopped here for lunch while visiting Maggie Valley. We were greeted immediately upon entering and…read morewere told to seat ourselves. I liked the warmness and cozy feeling inside. A few different waitresses stopped by our table and made sure we were taken care of. I got the chicken salad croissant and it was delicious. I liked how they toasted it. The macaroni salad it came with was a little too vinegary for my taste but it was still good. I will definitely be back.

Inexpensive beer and bar style food. Service is OK…read more It's a local style tavern. Friendly bar staff. Music offered outside at certain times. Chicken wings are good. Salads are large. Blue cheese dressing is made in-house and outstanding.

I'm glad I stopped in this local favorite. It was such a welcoming atmosphere. Really enjoyed my…read moremeal too!

Another excellent dining experience at J Arthur's -Rick and staff very attentive. Had prime rib…read morewhile Pat had rib. Both done to perfection. Stephanie was quite knowledgeable of menu and prompt and personal service Looking forward to returning

Absolutely -- I'd make it strong but factual, so it sounds credible and makes the issues with the…read morerestaurant very clear. Poor Experience Very disappointing experience at J. Arthur's in Maggie Valley, NC. I ordered the $45 filet mignon, which came with a salad and baked potato. When the waitress asked what dressing I wanted, I chose blue cheese, only to be told there was a $2.50 upcharge for it. I've eaten at many restaurants and have never been charged extra for a standard salad dressing like that. My mom ordered a Reuben with fries, my dad had a cheeseburger with fries, my husband had a hamburger steak with a baked potato, and I had the filet with a baked potato. We all drank water. Our bill was over $130, which felt extremely expensive for what we received. The filet itself was good and the salad was just okay, so the food wasn't all bad. Unfortunately, about 30 minutes into our drive home, all four of us began having significant stomach discomfort and needed to find restrooms because our stomachs were hurting so badly. Needless to say, the rest of our trip home was miserable. Between the unexpected upcharges, the price, and especially how sick all four of us felt shortly after leaving, this was a very disappointing experience. We will not be eating at J. Arthur's again.

The food was absolutely delicious and the portions were huge! Service was fast and our waitress was…read morevery friendly. We sat outside on the deck and watched people play golf.

20 of us went to lunch at Pin High, in the country club. The food was very good, every one agreed…read more Our server was Angie, and she was wonderful. The decor was typical gulf course. It is clean, and very comfortable. The view is spectacular. The large windows look out on the beautiful Smoky Mountains.