I was in a real bind for a part, I called and Allen was able to take care of it that same day as I…read moreneeded it the next day. Great business and customer service; your speedy and accurate machining service is much appreciated!

Very friendly and helpful. Great communicatiI highly recommend them…read more The quality of the work is excellent and timely.

Hector and his crew are prompt, courteous and do good work at a reasonable price. They did some…read morerepairs to my deck, built some new stairs. They work fast and they did a great job. Will use them again.

We needed to replace our old patio cover and make a few upgrades -- remove a pole, add recessed…read morelights, and go different design. We got several quotes, but Hektor immediately stood out. From the first meeting, he was on time, focused, and genuinely cared about finding the best solution for us. What really impressed us was that he never acted like a salesperson -- no pressure, no upselling, just honest advice and real expertise. Another thing that stood out is that Hektor was hands-on throughout the entire project. He did the work himself with the help of his team, but he was clearly the one leading and making sure every detail was done right. He even came back to go over details in person and worked with us so we could pay for materials with our credit card, which made things so much easier to manage. Even when Phoenix had an unusual week of rain, he stayed in touch to make sure our materials were safe. Once the weather cleared, he showed up right on time, suggested raising the patio height (which turned out to be the best decision ever), and coordinated the stucco work so everything looked seamless. The patio turned out beautiful, and he followed up afterward to make sure we were completely happy. If every contractor worked like Hektor -- professional, reliable, hands-on, and truly caring -- home projects would be stress-free. We couldn't recommend him more!

From the very first conversation, I had a good feeling about working with Nolan. His communication…read morewas impressive from the beginning. I reached out to get some assistance with trim work around closets and windows and baseboards. After coming by to give a quote, we stayed in touch to get scheduled. We were scheduled quickly! Everything was finished in a day and I couldn't be happier with the work! Even more impressive, he was so tidy and clean. I can't tell you how much I appreciate that. I would recommend Nolan to literally everyone. I cannot wait to work with him again!

Nolan's and his brother did an amazing job fixing a terrible barn door install. I had new all wood…read moredouble barn doors hung a year ago. They are heavy and the original guy cut corners and they started to pull away from the wall. I had called around a few carpenters to try to find a solution. Nolan not only had a fair price but also had the experience to recognize a suitable solution. Other's were over quoting what work needed to be done. Nolan and his brother stayed on the site for about 5 hours. During this time he actually decided to redo some work just to make sure it was 100% to his expectations. I would not have known myself and I appreciated his honesty and drive for quality. I will use 2 Brothers in the future and recommend them to family and friends.

Your one-stop retail location for anything woodworking…read more Timber woodworking is really two differenf stores under one company. You have machinery and supplies/accesories in one building and high quality Keiln dried lumber in a nother. The team at Timber are extremely friendly but more importantly, extremely knowledable. Stop in and say hello.

If I could give this place zero stars for customer service, I would--specifically their tool repair…read moredepartment. Our Festool saw broke down while still under warranty. My husband brought it to Timber Woodworking Machinery under the impression that they could handle the repair process. He was told that the Festool representative comes in on Fridays and that he could leave the saw there (without the box), and the rep would pick it up and send it to Festool for warranty repair. We expected a relatively quick process--maybe two or three weeks. Instead, two months later, we were still calling for updates and receiving no clear answers about when we would get the saw back. No one could even provide a rough estimate. For a company associated with a premium brand like Festool, this level of communication was disappointing. Timber would not provide me with a direct contact number for Festool and continued giving the same vague explanation: that a part was delayed coming from Germany and nobody knew when it would arrive. I eventually found Festool's service ceneter's number myself and began communicating with them directly. After multiple conversations with Festool--one of which became unpleasant enough that it had to be escalated to management--we finally received a call from a Festool customer service manager, Melinda. She informed us that because the repair had taken so long, Festool would be replacing the saw with a brand-new unit. Finally, some good news. Unfortunately, none of that progress came from Timber Woodworking Machinery. We had to advocate for ourselves every step of the way. Less than a week later, Timber called to let us know our replacement saw had arrived. I went to pick it up immediately and was actually prepared to leave them a positive review despite the long delay. However, less than an hour after I got home, I received a call from shop manager Ray Ann claiming there had been a mix-up and asking me to return the Sustainer box and manual because they supposedly belonged to another customer. Seriously? At that point, my confidence in the entire process was gone. After months of poor communication, lack of updates, and confusion surrounding the replacement, this final incident only reinforced my impression that the repair process was poorly managed from start to finish. Festool ultimately resolved the issue by replacing the saw, and I appreciate them standing behind their product. Unfortunately, my experience with Timber Woodworking Machinery's repair department fell far short of the level of service we expected.

A major landscaping project is among the most important upgrades to your property. Choosing the…read morebest landscaping company, comparing quality, timeliness of completion, and price can be a signifcant challenge as there are so many variables to handicap. We used JNK for a minor project two years ago, and Naji and the crew were superb: they showed up on time, worked diligently to finish the project in a professional manner, and brought a remarkable attention to detail to their work. Therefore, we chose them again for this much larger project, and I'm pleased to say they exceeded our expectations in every way. Naji arrived to discuss the project, and based on our conversations with him, was well-prepared to discuss options. He is a deeply knowledgeable person who is personable, professional, and truly customer-focused. The crew showed up right on time, and the point person on the job, Joaquin, explained the process of removing sod and dirt and installing the pavers--over 1,000 of them. They hand-measured and hand-cut the pavers that created the circular mesa around each tree--they look exquisite. It was a crew of seven, who were perfectly coordinated, worked well together, and hustled to get the job done in the promised timeframe--one day, which astonished my wife and me. Because the job required cutting a number of pavers there was quite a bit of brick dust. After completion, Joaquin used the hose to meticulously spray off all of our trees, shrubs, and all of the rock, to make it look pristine--that's going the extra mile! You can evaluate other companies, but if you want exceptional quality, attention to detail, honesty, and integrity, I recommend JNK without exception or qualification. Naji will take good care of you!

Responsive and professional. Clearly shared my options for cool deck repair vs replacement…read more Excellent work and final results. Additionally added a fountain pump replacement as a project- again well executed

We moved into a house that had been sitting and had a lot of overgrowth. It was intimidating but…read moreAlberto was so quick to respond and work with us on what we wanted. Him and his team were able to get us in next day and did the work quickly and left us with such a transformation! We needed a lot of big bushes cut back by quite a bit and had a Palo Verde Tree that we were unsure if we wanted cut down or just trimmed. He provided us quotes for every option and we ended up going with just having it trimmed. He asked us for feedback as he went to make sure i was left with something i was happy with. His prices were great for the work they do + the clean up and haul away. I was really impressed and will be giving their name out to everyone i know and next time we need some work done...i know who to call. I'm confident that whatever you need, they can do it. They are extremely professional and made sure to leave the place spotless!! I'm so happy, they really do live up to the five start rating they have here.

Albert contacted me next day to check the scope of work and give an estimate. Work started on…read morescheduled day and was done flawlessly. Albert's team was courteous and careful with the rest of property. I will call them again for any outdoor work. Very happy.