Sam and Dzenan came out right away to help us replace a leaky outdoor faucet. We've had less than…read moregreat experiences with a previous plumber but these kind folks remembered my husband is immunecompromised and masked up before they came inside. They took a look outside and gave us some options, explained how the faucet works, and then backed off to let us make our decision. We had them replace the entire faucet as we agreed it was possible the inside was damaged so after some quick work in the heat, they were all done. Sam even took the time to check on the previous repair from last month. Last month, they did a number of repairs (install new kitchen faucet, install new toilet, replace 2 shower cartridges plus other small items). They scheduled the appointment, showed up promptly, communicated so well throughout the entire job, offered advice, answered numerous questions, and basically went above and beyond. Our showers and kitchen faucet have never been so easy to use before. They even came back in to do an extra 5 minutes of work after we had already paid them and they were in their truck ready to leave. Thank you for your services, The Plumbing House.

Sam and his partner helped us fix the gas line to our stove. They were prompt, communicative,…read morehelpful, and friendly. The first time around they found a missing part which was a safety issue. Once we got the part, the stove needed more work because the pipe diameters were unmatched. They came back in and fixed it free of charge since this was a continuation of the previous task and we greatly appreciated it. They also cleaned the stove and all neighbouring surfaces after they were done. All in all, we were very happy with their service and we will continue to rely on them if any other plumbing tasks come up.

Richard replace a toilet and checked gas fireplace. Very professional and communicated everything…read moreregarding work to be done. On time, efficient and pleasant to work with. Reasonable compared to plumber I fired when he was very late. Would HIGHLY recommend!!!!!

Replaced my pressure regulator valve for my house. Water pressure is great now. The valve box was…read morefilled with mud several days later. Daniel told me I would have to remove the mud myself on occasion. Valve box used was too small. Had to replace valve box myself. I would not recommend.

Ethan has been great, so friendly, courteous and knowledgeable. We called him with a major sewer…read moreproblem that turned out to be a very big job. All the guys work so hard, they always show up on time. Great communication and I chose them because they beat other bids by a lot. I highly recommend Badgett bros plumbing.

I called because my kitchen sink was clogged, and Christian came out on 7/22/2026.. At first, he…read morewas very friendly, assuring my mother that it was probably just a simple clog and that we hadn't done anything wrong. He then claimed we didn't qualify for the $59 drain special because our home didn't have an exterior cleanout for the kitchen sink. That immediately seemed odd considering our house is only about 10 years old. A while later, I called my mom to check on the visit, and Christian got on the phone with me. He said the problem was either a broken kitchen branch line or a bad Studor vent--two completely different issues. His proposed solution was to start cutting into our kitchen cabinets or even jackhammering our foundation, despite having no evidence that either diagnosis was correct. Everything was presented as "it could be this" or "it could be that," but there was no proof to justify recommending such expensive and invasive work. When my husband arrived home, Christian's demeanor noticeably changed. The friendly attitude disappeared, and he seemed irritated that my husband was asking questions. He couldn't provide any convincing explanation or evidence to support his diagnosis, so we thanked him for his time and declined the work. The very next day, we had a new plumber come out for a second opinion. Within minutes, he located the exterior cleanout on the side of the house--the same one Christian insisted didn't exist. He ran a snake through the line and found the actual problem: a large grease blockage. Once it was cleared, the sink drained perfectly. No broken pipe. No bad Studor vent. No cutting cabinets. No jackhammering the foundation. Recommending major demolition without first finding the actual cause of the clog is unacceptable. It left us extremely concerned that we were being pushed toward thousands of dollars in unnecessary repairs. I also found it strange that Christian asked my mother whether the truck in the driveway belonged to my husband. I'm still not sure why that was relevant. Based on my experience, I cannot recommend this company. Always get a second opinion before agreeing to costly repairs. In our case, it saved us from unnecessary demolition and a huge expense. Had I not listened to my gut I would have ended up with a demolished house AND still have a clogged sink.

I had an incredibly disappointing experience with Jerrell's Plumbing Service and feel it is…read moreimportant to share my story with others. I originally reached out to them to install a smart toilet, and we agreed upon a quoted price of $350. They were scheduled to arrive between 1:00 PM and 3:00 PM, but they didn't show up until the very end of that window. Once they finally assessed the job, they immediately tried to tack on an additional $150, citing issues with my pipes and hinting that the total cost could easily rise even further. To make matters worse, they claimed they were completely unable to open the water meter cover, insisting that I would have to call the city to handle it. They even went as far as to claim they had tried everything, including prying it open with a crowbar. However, shortly after they left, my son arrived home, walked out to the meter, and opened it by hand with absolutely no effort. I decided to check my home security cameras, and the footage confirmed that they never even attempted to open the meter as they had claimed. It really felt like they simply didn't want to perform the work they had committed to, so they made up excuses to avoid it. I ended up hiring another plumbing company the very next day, and they were able to complete the entire project--including the additional pipe work and even cutting into the wall--for a total of just $400. The second company was transparent, efficient, and professional. I admit that I neglected to officially cancel my follow-up appointment with Jerrell's, but given how the initial situation was handled and the dishonesty regarding the water meter, I honestly didn't believe they would even show up again. I cannot recommend Jerrell's Plumbing Service based on this clear lack of transparency and professionalism, and I would advise others to look elsewhere for their plumbing needs.

I found water in my garage and traced it to my water heater. I called Jerrells Plumbing and made an…read moreappointment for them to come out. Daniel called me back and came by a day early just to see what the problem was. He found it was a bigger problem than I thought so he did a temporary fix until he could come back and completely fix my problem. I am so happy to have found them and appreciate their attention to detail.

After two weeks of waiting the last plumbing company sent the plumber back out to correct the…read moreproblem created by the original visit. Rahshad is Very nice and professional

We called out the local gas company because our water heater wouldn't light and we were told that…read morewe had a big leak and our service was disconnected. We immediately found out things work differently in Texas and we were in need of a plumber to do a pressure test to find the leak. We got a referral for PPM Plumbing. These guys are the ultimate professionals, showed up at the door and introduced themselves, wearing masks and shoe coverings. They gave a thorough explanation of what needed to be done and what they would be looking for within and outside of our home. Fortunately for us, we had no gas leak! I want to thank PPM for their professionalism and wealth of knowledge dispensed during their visit. If you're in need of a plumber, PPM should be your first call. Oh yeah, they were at the house within 30 minutes after our call...thats service!

Highly recommend! I was having issues with my AC unit and they quickly got Sebastian R. out to take…read morea look. He was very knowledgeable and answered all of my questions and showed me exactly what was going on. Very friendly and helpful I will definitely be reaching out and asking for Sebastian if I have any other issues in the future!

If you're looking for a good & honest HVAC company, go with SmithThompson (yes, that…read moreSmithThompson). Had a couple of regretful experiences with BillyGo and won't be doing business with them again. Their sales guys are super nice and great talkers. They're quick to try and sell you on repairs and upgrades, but the technicians who come and do the work later were terrible installing and fixing things correctly. Had to call them repeatedly on an AC install and some plumbing work. They also sold me on a service plan, but then ended up canceling the appointments. It's now expired. I have moved on. Did I mention SmithThompson?

Came home to partial power, wasn't sure what to do. Called Allstars, they were close and more…read moreimportantly Open! I do not remember whom I spoke with, but they could have easily ripped me off and made a house call. Instead, they told me it sounded like an Oncor issue and to notify them first and Allstar is there if I still needed them. Call to Oncor was the fix! Quality service, new customer.

5 Stars/6 if I could! These people saved the day…read more I called around 10AM on a Sunday. A nice lady actually answered the phone and informed me that she would have someone out between 2 and 4 the same day. Sure enough, the technician showed up right around 2. He didn't have the correct part on his vehicle, but went out of his way to go get the part and return so that we could get some cool air going again. He was polite and quick with the repair. By that night, the temp in the house had dropped by 10 degrees. Thank you All Star Electric!!!

Issac was extremely wonderful to work with. He & his colleague replaced my leaky toilet. Very…read moreexceptional workmanship and they cleaned up after themselves.