1. Two Men and a Truck Moving

    1. Two Men and a Truck Moving

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    La Grange, IL

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    Two Men and a Truck Moving

    2.6 (8 reviews)
    Closed Closed
    Updated 2 months ago

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    Broken Television
    Elise F.

    My husband and I hired this branch to move our apartment from La Grange to Milwaukee. When we were sold the service we told them it would be our first time using movers so we had lots of questions. They assured us we wouldn't need to move our large smart tv in its original box, they would send out the right truck and guys to move a large piece of equipment, and that they were confident there would be no issues. Now post move we have a broken $700 television, we were charged a high higher price than our original quote, and I had to hire a separate mover for the large piece of equipment as they did not send the right truck or number of people to move it. I'm sure they will make some comment about how all of this was covered in their paperwork and they're right, it is. They have an excellent legal team so they don't have to deliver good service. The sales team will say anything to get you to book and when there's an issue their customer service will say there's nothing they can do. On top of everything only one of the movers wore masks while they were working, and when we asked them to put them on while in our home they said they didn't have any. It is my recommendation you find another company to work with on your next move.

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    1 year ago

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    2 years ago

    Great service. The crew was on time, professional, friendly, efficient and careful of our belongings.

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    4 years ago

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    6 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    The movers I originally set up, fell thru. I called Move4U on a Friday and was able to schedule…read moremovers the following Wednesday. Roman + 3 did an amazing job. The job was much bigger than I originally thought. Their attitude was outstanding. Each time I asked the to do something was met with "sure, no problem". I can't say enough nice things about this company. This photo was taken after 9 hrs of hard work.

    Adil and his team of movers were superb and incredible. They have surpassed all of my expectations…read morewhen it comes to hiring movers. They were timely and showed up exactly when they were supposed to, were very communicative throughout the whole process, and were incredibly fast and super efficient!. When I first talked to them for a quote, they made it very easy as they walk you through the whole moving process. The person giving the quote makes you go room by room and list all the furniture that you are planning on moving to your new place. They then explain what's included in the price and email you a copy for your records. A $50 deposit is required to lock in your date and is credited towards your total at the end. Adil and his team works super fast and waste no time at all. They are very knowledgeable and work great together as a team. They finished our move 2 hours earlier than what was quoted! Amazing! All our furniture and belongings were packed wonderfully in their truck and all made it to our new place in their respective rooms without any issues. I highly recommend using Move4U the next time you need movers. Their pricing is very affordable and hiring them was one of the best decisions I have ever made. My back would never have survived this move and am very grateful for these guys!

    2 Guys and a Van Movers Chicago

    2 Guys and a Van Movers Chicago

    4.6
    (392 reviews)

    Absolute rockstars. True professionals. Great Value. Highly recommend. In fact, I already have.read more

    I rarely leave negative reviews, but my experience with 2 Guys and a Van was one disappointment…read moreafter another. The problems started before the move even began. The crew arrived over an hour late. The first truck didn't arrive until approximately 10:10 AM, and the second truck didn't arrive until around 10:20-10:30 AM. Yet my bill reflects a start time of 10:06 AM. I questioned the billing and never received a satisfactory explanation. During the move, the crew caused significant damage to my wall. Rather than taking ownership of the damage, I was simply told to "file a claim with Donna." I did exactly that, completed all of the required paperwork, submitted photographs, and waited. After following up multiple times with little communication, I was eventually offered a settlement that doesn't come close to covering the cost of the repairs. The most embarrassing part of the day occurred at my new building. I mistakenly directed the truck to the wrong loading area, and I fully accept responsibility for that. The building's maintenance manager politely came outside to redirect the movers. Instead of handling the situation professionally, members of the moving crew began making comments about him that he overheard. The situation escalated into a shouting match between your employees and the building manager while all of my belongings were still on the truck. I ultimately had to step in myself and tell everyone to stop arguing so the move could continue. The building manager was so disturbed by the behavior that he requested the company's information and stated he would consider banning 2 Guys and a Van from performing future moves in the building. That is beyond unacceptable. To make matters worse, after the move was completed, I asked if I could send one Zelle payment for the tip because I didn't have cash. I was told that was perfectly fine and that it would be split among the four movers. Several hours later, one of the movers texted me asking to confirm the amount of the tip, making it seem as though what I had given wasn't enough. I found it completely inappropriate to be contacted after the move regarding gratuity, especially after I had already tipped the crew in good faith. I gave this company every opportunity to make things right. I communicated directly with management, submitted the required claim forms, provided photographs, and attempted to resolve everything professionally. Instead, I was met with slow responses, minimal accountability, and an offer that I believe does not fairly compensate for the damage or the overall experience. Moving is stressful enough without having to deal with damaged property, billing concerns, unprofessional behavior, and poor customer service. Based on my experience, I cannot recommend 2 Guys and a Van. There are simply too many moving companies in Chicago to risk going through what I experienced. I have processed a formal complaint with the BBB , City of Chicago and contacted a legal firm.

    Two Men and a Truck Moving - movers - Updated July 2026

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