Excellent service , best prices , I feel secured leaving my stuff At this facility. Their the best in town. read more

Heather the property manager is extremely polite and takes care of all her customers. The facility is very secure (guard dog on premisis at night). Also they have imsurance on your possesions! They have the BEST rates in the inland empire. After dozens of calls to other places you can't beat the price they offer. Come check it out for yourself you will not be disappointed! read more

Tyler Mall Mini Storage - Very a secure storage facility! They even have a dog on premises at night time and insurance on your possesions! - Self Storage Near Me - Riverside, California

Needed a storage quick and they were able to help me out. Both workers were really nice! Helped me out a lot and also saved on having to go to a different place to rent out a uhaul. read more

I was contacted Friday 7/05 by Alma via email. I was pleased the location property manager reached out since Christa P. didn't follow up. I drove to Riverside today and John verified who I was and cut my lock as requested 30 days ago. John didn't charge for the replacement lock or the lock to be cut. He was really professional and extremely pleasant. Thanks John and Alma for resolving my issue. 30 days ago I went in earlier today to get my lock cut and replaced because I lost the key to my unit. I usually pay online and live in Los Angeles so I couldn't remember my unit #. I was amazed that not only was I able to get my unit number I also received a card with the gate code without presenting ID. FYI- after I was given this information he finally asked for it. I was told I needed to call a locksmith and Luco explained he was from another location and that location is able to cut the locks but I needed to wait for the manager. I was disappointed with this customer seevice. I wonder if this poor service was because I mentioned the rent increase and how I wanted to go through my items to determine if the storage is still needed. I read more

First time getting a storage and Alma made the whole process very easy for me. She helped me out with my budget and made sure I got the best deal. Highly recommended. Best price for a storage in town! read more

Ask for Layloni she is super sweet and helpful. Had never ever needed a storage and she made it super easy for us . Storage looks nice and not a crowded place at all . read more

Needed a storage fast, and Heather was there to Help! She got me out of a bind. And for a great price, I would really recommend this storage to anyone. The facility is great and you can't beat the staff. They are awesome!! Don't think call and find out for yourself! :) read more

The price was the best I could find and Alma was so helpful! It was quick, easy and without complications.

The storage has a very clean and safe environment very friendly service I was in and out in a flash and the price is Right so check it out im sure you'll be pleased. read more

I moved out out but Alma helped me with the process. I has a 10x30 and it was great no problem.

The ladies were very efficient and very professional. The process was fast and I would definitely refer customers.

Very convenient location, easy on and off the freeway. The manager Alma is very friendly and knowledgeable. Great storage facility. Thanks Tony and Nancy read more

I will just start by saying that I'm very happy with the customer service expectation from this facility, I feel my things are safe and secure here, best facility thus far ! read more

I have been in and out of this facility in the past week and every time Alma and Daniel have been fantastic. The truck I used was in very good shape. I would highly recommend this storage place over any others. My unit is small, 5 x 10, but it has 10 foot ceilings so there was no problem getting my stuff in there. read more

customer service was great. price was right. I am glad i found this location. thanks :) read more

I was in need of a storage unit to move my whole apartment and came into Tyler Mall Self Storage, I was greeted by Maggie who helped me get the unit I needed. She explained everything to me and showed me around the lot and also showed me the unit before I signed or bought anything. There was also a lady named Heather in the office who was super sweet! The lot was super clean and easy to get around. I would totally recommend this place to everyone. read more

Heather has great customer service. Very friendly. Prices are really good and availability is usually never an issue. Have had different storages here over time and never had a problem. Overall a very satisfied customer! read more

I'm fairly new to Tyler Mini Mall Storage, & the staff is very friendly, but I saw today the management is making an employee work until 2pm on July 4th,, and I think that stinks! It is a National Holiday & I'm sure that any storage business could be taken care of on Monday or Wednesday.. Close the office on Independence Day!! Let the employee enjoy a full day with their family on 4th of July!! read more

John was incredibly knowledgeable and helpful! He made the process seamless and easy. The rules and rates were clear as day and very reasonable. Would definitely recommend to anyone with storage needs! read more

Daniel helped me get the right size unit and made it so easy. I'm so thankful I chose this location. Daniel's service is priceless.

I have the storage unit at Tyler Mall Mini Storage for about 2 years and they have increased my rent 4 or 5 times. I provided renters insurance to Alma in November 2020 and she entered it in the system so I won't get bill for December. I trusted her and didn't think anything more. In March 2021, I founded out that I was still charged the renters insurance of $12 dollars per month. I called and spoke with Alma and she said it's because my insurance expired and it's my responsibility to updated with them. I told her that it was a new policy and it should not expire for at least 1 year. I had to send her the policy again to prove that it's still active. She said it's because the one I sent her the first time didn't show an expiration date that's why it automatically canceled my policy out and billed me. Why didn't she let me know that back in November if that's the case? And why did she said I was only charged for March and not January or February? I wanted my refund back and she said she request for them to give me a credit but it was declined. Why should I be penalized for their mistake?? I need someone to fix the issue and refund me my money! I referred my family here but will not refer anyone else in the future. I will be finding another place soon so I don't have deal with a company that does NOT care about good customer service!! read more

Love the service! Totally great help and personal! The units clean no smell! Awesome deals!!! Will not pass this up! Getting my unit today!!! read more

I had a really good experience with the staff at this location. Cindy helped me on many occasions, she's amazing. I really wish they'd stay open later, 7pm is too early to close, but overall I was pleased with this place. read more

Really cool place manager here is so nice and helpfull and they have really good prices here

This was my first storage unit and it was a great experience! The facility manager Heather Whyte was very helpful and respectful. She informed me about all the sells and pricing. Paperwork was quick and easy. The facility was also very clean and nicely kept. I would definitely recommend the storage unit to all my friends and family. read more

I have never had such an easy going experience at a storage facility! Heather at Tyler Mall Mini-Storage made moving out of Calico-Temescal Storage a breeze. Moving day is always a hassle but our experience was truly the best, thanks to everyone at Tyler Mall Mini-Storage. read more

I called and spoke with the manager Heather in regards to a few different unit sizes and promotions they were offering. She was very friendly and patient with me and my millions of questions. It makes me feel confident that I chose the right place to keep my belongings. read more

My wife and I went in to inquire of storage prices and came out with getting a storage unit for a great price. No hassle at all and friendly staff too. Thanks again Heather! read more

I did a lot of research before going with tyler mall mini storage after meeting with Alma she was so helpful and generous i decided to go with them i am very happy with the company recommend them. read more

I went in unsure of what type of unit I wanted. Walked in and met Alma, she explained the sizes and prices and showed me different units. I feel very relieved to have stored me stuff here, and wanted to tell Alma thank you. read more

The manager Heather was such a great help! It was our first time ever getting a storage unit and she walked us through the whole process. She was able to get us up in running within minutes. Super sweet. read more

I highly recommend Tyler mall mini storage on 10090 Indiana Ave Riverside Alma Neri is so nice and friendly she helped and showed us the storages units she had available she took her time to make us feel comfortable and an peace with our choice.. this storage this very convenient for us I'm sure they have something for you too stop by and check them out great prices good investment and friendly faces!! read more

Excellent service and management best prices in town Ask for heather or Cindy Please ask for specials read more

I needed a extra unit and the manager alma was extremely helpful if you need a storage unit I highly recommend you come here!!!!!!!!! Very clean!!!! Very affordable!!! Thank alma!!!! read more

Hello my name is Oswaldo Martinez now iam a happy family member here at the Tyler Mall Mini Storage Alma was amazing I highly recommend this lovely place thank iam a happy guest. read more

I've sat through drive-through lines longer than it took me to get set up with a storage unit. Staff (Alma) was very helpful, the facility is clean! And the Units are in awesome shape. Served in the military for several years and have used lots and lots of storage facilities all over. Hands down best storage I've used. read more

Thank you Heather for being so informative and for providing excellent customer service! So happy I didn't have to drive around to look at any other locations! read more

i found this facility on line, and they had one of the best deals around. i reserved a unit and moved in a couple days earlier than my reservation, and they still accommodated my needs. Alma helped me and had everything ready when i got there, the whole process took a fast 10 minutes. after taking care of the paperwork, and buying a pad lock, i i went to my unit and unloaded my truck. i liked how the facility was clean and had a single way in and a single way out. in a nutshell, the facility is nice, the people who work there are very helpful, and its the best deal in town. read more

I've been dreading on looking for a storage unit to store my belongings for the longest time and I'm glad I waited to do my research. After months of putting it off I finally went with this storage center. I was greeted by Maggie and she explained how it works and showed me two differ units. I went with the smaller one. She didn't try to pressure me or give me a hard time. I like that. This place is clean and I feel secure storing my stuff here. I would highly recommend it. read more

I reserved a storage here online, and let me say the service here is excellent! Nothing but bright smiles and warm faces when I walk in the door. The property managers have brilliant customer service. I would definitely recommend to anyone looking for a storage!!! read more