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    Typologie & Co.

    5.0 (1 review)

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    16 years ago

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    Blooms & Bears Florist

    Blooms & Bears Florist

    (80 reviews)

    2/23/17 UPDATE: I'm…read moreupdating my review because my girlfriend sent me a message on 2/22/17 in regards to some roses she received. She sent me a picture of the roses and the personal hand written message Joni (President/CEO) and Nicholas (Vice President) and Team wrote. The message was an apology in regards to the delay of the roses on Valentine's. Something short and sweet to my girlfriend that brightened up her day. Bloom & Bears, I want to sincerely thank you for your reconciliation and warm gesture. You've regained me as a customer and I will definitely spread your business word of mouth to my friends and family. 2/14/17 Original Review: Avoid ordering flowers to be delivered on Valentine's Day to your girlfriend's/boyfriend's office. Unless, you don't mind them arriving at the end of the business day. I've ordered flowers from this establishment many times before and I've had zero issues since it was not a special occasion. I don't mind when a dozen roses, without an occasion, arrive anytime for their $80 price. But, when an establishment raises their prices to $150 for Valentine's Day, I expected somewhat of a coordinated delivery process and customer service. Now my girlfriend will receive her flowers as she's walking out of the door and not have the joy of staring at her beautiful roses all day at work. It took three follow up phone calls to get something to be done (10:30am, 1pm, and 2pm). My first call, at 10:30am, I was told they were waiting for the deliver vehicles to return and my order would go out. My second call, I was told, the flowers were out for delivery and they were going to contact the delivery man to check status and I would receive a returned phone call (no returned call). My third call, I was told, they would look into it and I would receive a call back (I actually did receive a call back). The call was returned at 2:30, I was told they would send my flowers out right now for delivery. I was a bit shocked since I was told various things and now I was told the flowers were not even out for delivery. I expressed my concern since my girlfriend is out of the office at 3:00 p.m. and they told me "Sorry, there is no guarantee on Valentine's Day on delivery time and there's nothing I can do." That's when I decided I would leave a review on their lack of customer service. I completely understand there is no guaranteed delivery time on Valentine's Day. I don't understand being lied to on two separate phone calls and the last phone call getting a surprise answer of, "We will send someone to deliver them right now." I ordered flowers for my mother in LA and the owner at that store was able to accommodate my early phone call request (8a.m.) to deliver the flowers before 11a.m. due to her working an early shift this morning. The owner at the LA location went as far as text messaging me a picture with my mother holding up the roses I sent her. She said I was very sweet for sending my mother flowers on Valentine' Day. The roses there also didn't have the price spike that this establishment had and I was very very pleased with their customer service. I understand how busy it must be on Valentine's Day. There's no need to lie to your customer and tell them the flowers are out for delivery when in fact they are not. I called several times because I was contemplating asking my girlfriend to wait at work until she received her flowers. One star on Valentine's Day for customer service and 5 stars on any other day. Very disappointed because my girlfriend really loves your arrangements. But, I might have to look elsewhere to spend $150 on Valentine's Day next year.

    I ordered a bouquet online last minute on Sunday night and they were so on top of it on Monday…read more They called to find out what time I was picking it up and even accommodated for me since I had work and wasn't sure I was going to pick it up in time. So kind, and the flowers looked just like the ones online, which I will say never happens with any florist I've ordered from. The flowers are SO beautiful! Great experience!

    800 Rose Big - Table Center Piece Photo by True Photography  San Diego

    800 Rose Big

    (1.8k reviews)

    $

    I had such an amazing experience at 800RoseBig! Their showroom is absolutely beautiful, it's…read moremassive and filled with every flower arrangement you can imagine. The quality is exceptional, and everything looks even better in person. I purchased a flower arrangement for my mom and honestly received more than I expected. The value and attention to detail were incredible. The customer service was also amazing, everyone was so kind and helpful. They're currently having a 50% off sale, which makes it even more worth stopping by! I'm also getting married next year, and I spoke with Freddy about their wedding packages. He let me know they're 50% off right now too, which was such a surprise because I was expecting to spend way more, now it actually fits my budget. They've also moved to a newer location just a block away from their old one, and the new store is HUGE. It's filled with so many gorgeous arrangements and unique gifts. Highly recommend stopping by, you won't be disappointed!

    ATTENTION -- EXTREMELY UNPROFESSIONAL AND DISCRIMINATORY BEHAVIOR…read more I went to this store to pick up an order on 9/17 at approximately 6:10-6:45 PM. When I arrived, there was no employee physically present inside the store to assist me. The only way to get assistance was by talking through a camera to the employee, who told me that he was out making a delivery himself. He tried to give me instructions remotely on which flowers I needed to pick up, but he didn't even seem to know what flowers were actually available inside the store. The flowers he was telling me to look for weren't there, which made the whole pickup process even more confusing and frustrating. If an employee had actually been present in the store, this situation could have been handled much more easily. I found this extremely unprofessional. Why is the store being left completely unattended while the employee makes deliveries? Why isn't there another employee available to assist customers and delivery drivers? After I finished picking up my order, a female DoorDash driver came in. I told her that the only way to get help was to speak to the employee through the camera. He began giving her instructions, and she told him, "I don't speak English, only Spanish." He responded with an attitude, "Well, that's no good." I was shocked by the way he spoke to her. Since she couldn't understand his instructions, I stayed and helped her complete the pickup process myself. What happened afterward disgusted me even more. After I finished helping her, the employee started ranting through the camera that she should learn to speak English and making comments about where she came from. There was absolutely no reason to speak about her that way. She was a delivery driver trying to do her job, and instead of showing patience or finding a way to communicate with her, he made degrading comments about her language ability and where she came from. What made the situation even worse was that he wasn't physically present. He was making these comments remotely through a camera, where his face wasn't visible. I hope management reviews the camera/intercom recording from 9/17 between approximately 6:10 and 6:45 PM and identifies the employee who was making deliveries during that time. This behavior needs to be addressed. People should not be humiliated or spoken about this way simply because they don't speak English. That lady should deserve the same basic dignity and respect as anyone else.

    Typologie & Co. - stationery - Updated September 2026

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