I cannot recommend the Tudor Boutique at Fashion Valley enough! Up until recently, I had never…read morespent more than $50 on a watch in my entire life. Making the leap to purchase a Tudor Black Bay Bronze for around $5,500 was a massive milestone for me, and I was a bit nervous about the experience. Thankfully, I was assisted by Elide, who made the entire process absolutely unforgettable. Elide made the experience feel incredibly special, welcoming, and exciting. Her knowledge, passion, and genuine enthusiasm turned what could have been a simple transaction into a memory I will cherish every time I look at my wrist. If you are looking to pick up a phenomenal timepiece and want world-class service to match, do yourself a favor and visit this boutique--and definitely ask for Elide!

This was my first experience buying from any boutique and my first big watch purchase. I decided to…read morebuy a Tudor and from this boutique because of how they treated me and my wife when we came in the first time to browse and try on watches. The assistant store manager that helped us, Elide, was very welcoming, courteous, and knowledgeable. So when I decided to pull the trigger and buy my first luxury Swiss watch I sought her out and her and the staff's customer service was nothing short of outstanding! They treated my family and I like royalty. They offered gave me some whiskey on the rocks and my wife champagne while they adjusted my watch size. After the purchase Elide continued to educate us on the history of the watch and how the model came about. Needless to say they have made a fan out of my wife and I. As a sister brand to Rolex, the big brother brand can learn something from Tudor. I have been put off by the way Rolex ADs treat their customers and don't even want to set foot in them. I hope that Tudor stays true and doesn't go down the Rolex route. Shout out to Elide and her staff!!!

I have recently visited CJ Charles Jewelers and Again found the Staff and the Decor and the…read moreAmbiance to be most Comfortable, Professional and Elegant. From the helpful Security personnel to Tatiana, in Sales, who is always Friendly and Professional and very Knowledgeable, it is a most Positive Experience. Tatiana has even directed me to a spot in Customer Parking. On this visit, she helped me purchase a Diamond Bracelet for my wife and a Beautiful Watch for myself. The Lay Away Terms made me feel very Comfortable. I continue to Strongly Recommend CJ Charles Jewelers. With Best Wishes, Noel Johanson MD

I worked with Ali and he took the time to find me the perfect watch. It was a very enjoyable…read moreexperience!

I came in for a basic watch repair. Mr. Son was very busy this Saturday morning! He was helping…read moreanother customer who brought in a watch and he said *he remembered working on it 7 years ago* ... Wow. Just 45 minutes in his shop and I knew I was in the presence of a master craftsman, one of those extremely rare brilliant people you almost never meet these days. He fixed my husband's watch on the spot with mesmerizing speed and precision, and when he found the problem, held up a bent pin with a delighted smile. My broken watch was far below his skill-level, but his joy was so pure! Clearly someone who loves his craft, and helping people, even people like me! In the future if I have a serious watch or jewelry repair that needs to be done right, I wouldn't go anywhere else, and I wouldn't mind waiting for it to be done right. His customers all showed him enormous respect. I almost want to go back just to ask if he would tell me some stories! Ha, I bet after all these years in La Jolla he's fixed some incredible pieces, and met some very interesting people. Happy Father's Day, Mr. Son! =)

From all the reviews posted, it appears Mr. Son is quite an expert when it comes to Rolex. However,…read morewhen I brought in my Seiko dive watch and my tag Heuer dive watch February 2026 it took until June to get my Tag and August to get the Seiko. I could have accepted the amount of time, had the watches been serviced properly. After taking the tag the Time was running more than five minutes slow every few weeks and upon trying to reset the time the crown was not screwing in positively as it should have. This was the first reason for bringing it in. Upon returning the tag to him, he put a new crown tube in and adjusted the timing, but said he wouldn't recommend going underwater with it because the 200 m is for a new watch. This surprised me and I am very reluctant to get my Tag even wet without taking it to the Tag service center. It was quite frustrating. The Seiko is a completely different story. After picking it up, I took it into the shower just to verify that my 200 m dive watch had some water resistance after his servicing . The crystal fogged immediately I took the watch back into him that day and He said give him an hour. He removed the moisture and said he replaced the gaskets however, he said he could not replace the crystal gasket. His reasoning was the gasket was not available, which was interesting. I went online and found a Seiko original packaging gasket for nine dollars. He did not perform any pressurized test on it before giving it to me. and when I went for a swim with it, it immediately fogged up. The Seiko stopped working and it still has moisture in it. I believe I'll be sending it to the Seiko service center where I can at least get a guarantee that it will work. So this review should come as no surprise to Mr. Son as he said he should stop taking Seiko watches in my last conversation with him

I had a great experience with Bert Levi Family Jewelers. They helped me get the perfect engagement…read morering with a beautiful Marquise diamond--it was exactly what my girlfriend had been hoping for. I asked them to change the metal setting from white gold to platinum, and they let me know it normally takes about two weeks. I was in a bit of a bind and explained that I really needed it in one week for my proposal in Grand Cayman. They completely accommodated my tight timeline and got it finished right on time without any hassle. I'm so grateful to the team for coming through for me. My girlfriend is now my fiancée, and she absolutely loves the ring. I definitely recommend them to anyone looking for a jeweler who actually listens and cares.

Tony was absolutely wonderful to work with. We purchased a used Rolex for our son and he was very…read morehelpful in our understanding in what we were in search of and actually had the exact watch we were looking for. I highly recommend this place of business and Tony is as honest as they come.

i was looking to replace the batteries in my wife's cartier and movado watches before a wedding…read more and found this place through reddit a user highly recommended About Time & Mo and for good reason i could tell he is extremely knowledgeable and a master of his craft we chopped it up while he was changing the batteries and got me in and out in under 20 mins. super friendly and amicable gave me a discount despite me refusing. will most definitely come back. thanks again mo! -Jay

I visited About Time with the intention of buying an entry-level dive watch with a black dial and…read morerubber strap. Like clockwork, Mo summoned a Seiko and the deal was done. He was gracious enough to show me the ropes and I left feeling a bit wiser than before. Will you pay a premium for buying in-store? Of course, but you also walk away having supported a small business and garnering a unique experience

This is in my opinion the best Panerai boutique experience I've ever had. Purchased the watch…read moreremotely from Brandon and the whole process was smooth as fine clockwork. The conversation didn't even feel like a sales deal as its more of a transaction/conversation from one Risti bro to another. The after sales experience was also amazing. I recently had the pleasurenof stopping by this boutique a few weeks after purchasing my watch remotely. Brandon and Melissa were the hosts with the most and they were as much of a pleasure in person as well. I for one is happy to say I've found the team and boutique to get all my future horological purchases for myself and family. Salut!

Outstanding experience with Panerai La Jolla. Kiril always provides exceptional customer service…read moreand helped me find the EXACT Panerai watch and accessories I wanted. He provided excellent follow up to make sure I was satisfied. I highly recommend Panerai La Jolla and I will definitely be going back there for me next one! 11/11/17 Another outstanding experience with Panerai La Jolla/CJ Charles. Brought in my Panerai Titanium 082to get serviced and polished. It now looks brand new and works perfectly. Highly recommend!

The simple ring I ordered was inexpensive, and I intended to wear it largely as a novelty. I was…read morenot charged beyond the price quoted, though it took a great deal of time to arrive from China. The quality was dreadful! The ring did not look at all like the picture, and bear in mind this was only a novelty ring in the first place. It was green stones with cubic zirconia in the photo, but one cannot see either stone clearly (they may be the size of dots), and it looks like the sort of ring one used to be able to buy in Woolworth's. It was a total waste.

The Ring I ordered looks cheap and the "blue glass" stone looks like a piece of white rubber. Huge…read moreripoff! Do Not buy from this Company!!!

I had such an amazing experience here! I've been shopping around for GIA diamond stud earrings for…read morea while, trying to find the perfect combination of quality, size, and price, and I finally found exactly what I was looking for here. The studs I purchased are absolutely beautiful, and they came with their GIA certificates, which gave me even more confidence in my purchase. Daniel was amazing throughout the entire process. He was extremely patient and took the time to show me a variety of different earrings, sizes, and options without ever making me feel pressured. He really listened to what I was looking for and helped me find the perfect pair while also giving me the best deal. As someone who collects jewelry, I have been to many jewelry stores and looked at countless pieces, so I'm pretty particular about quality and value. This is genuinely one of the few stores I've been to where the quality, selection, and pricing truly can't be matched. You can tell they care about the pieces they sell and about making sure their customers leave happy. I absolutely love my GIA diamond studs and will definitely be coming back for future jewelry purchases. If you're shopping around and comparing different jewelers, I highly recommend stopping here and asking for Daniel!

Daniel was great! They have some of the best pricing around. Great items definitely come check them…read moreout if you're looking for some great vintage pieces or custom work!

David & Sons is THE BEST!!…read more My now fiancée and I stopped in one evening to look at engagement rings. Even though we did not have an appointment, Eden greeted us right away and was extremely friendly and helpful. She asked about our preferences and helped my fiancée try on several options. I set up a time to come back alone to discuss some custom details that I wanted to be a surprise. During my follow-up visit Eden and the rest of team worked with me to find the perfect stone, maximize my budget, and make the ring truly one of a kind. Their communication was great - they kept me updated throughout the design process, sent CAD drawings so that I could see what it would look like and request any changes, and they get everything done within my requested timeframe. In the end the ring was perfect and my fiancée and I could not be happier!!

I came into the store with my now fiancé just looking to try on some rings to see what style she…read moreliked. Sergei ended up being the one to help us out and I ended up ordering a ring from him the next day. They completed the ring in less than 3 weeks. From start to finish Sergei took amazing care of us and went above and beyond. The ring itself was amazing as well. If decide to check them out, ask for Sergei, you won't regret it!

Another wonderful watch buying experience with Nazzy!…read more Receiving my First Tudor watch. I've been waiting for months for this model to be back and available; Black Bay Pro Opaline dial watch in 39mm in GMT function. Every time we came by the store just to check in and say hello, she made us feel appreciated and welcomed. Again Thank you Nazzy!!!!!

Visited the Rolex side of house to see what they had available and nothing available like most of…read moretheir locations. Unless you're actually picking up a watch you were notified had arrived you are in and out 5 minutes since nothing is available and in some cases they won't even let u try on their exhibit watches. I got my first watch from a dealer but I'll probably get my next one aftermarket since they have inventory.