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    U-Haul - Monterey

    3.0 (37 reviews)
    Open 7:00 am - 7:00 pm

    Services - U-Haul - Monterey

    Trailer rental

    Truck rental

    U-Haul - Monterey Photos

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    Henry L.

    The time has come to say goodbye to Monterey (will come here only for work). A year ago I visited here for truck drop off with no issues. Today the customer service rep helped me with all my questions, including deciding between a 17' or 20' truck. He even let me tour the trucks to get a sense of the space. I also appreciate them working in the systems to make sure reservations can be updated as needed. For any movers out there, this location has a nice stock of supplies, and even $5.00 moving blanket rentals (6 total for $5). I did notice some customers were very rude to employees, but generally, based on my experience if you are respectful, they will return the courtesy. Good location for all your moving / rental needs.

    Ordered truck online for 730 am pickup verified driver and all on app. Get to location equipment not issued. 30 min phone wait. Still waiting. Umtheybdont care. 3 movers being paid to sit around while we sit here on hold waiting for an agent who isn't even in this state. Garbage customer service. I'll be sending a bill for my time wasted. People- quit letting businesses get away with thus unacceptable behavior

    Store front
    David E.

    This U-Haul is amazing!!! I called at 9:00 AM and of course it was some answering center not the store directly but surprisingly the lady had the address correct for this location and was able to reserve a ten foot box truck for me for 9:15 AM the same day. That blew me away. Due to past experiences at other locations I was pretty certain I would arrive and they would have no idea what that lady said or why she told me what she did. Anyways I showed up late around 9:40 AM and to my surprise they had my reservation and the truck was being pulled out front for me. The employee and I went over the rental which was roughly $20 for 4 hours and $1.90 or thereabouts per mile. I was moving my stuff from Marina Greens Mini Storage in Marina to Extra Space Storage in Monterey less than a block away from this location!! I took the risky route do to the small distance and only making one trip and chose to wave the insurance. We walked around the truck and looked for any damage and he had me double check the fuel level. The only down sides I had was the truck was automatically in Tow Mode every time you turn the truck on and no one really explained what that was or how to turn it off. Not a major deal just something I wish I had known about. Secondly the ten foot box trucks don't have pull out ramps. This is a very nice extra feature to have but we made do. For the price I'm sorry these complaints are miniscule compared to what I got for my money. I paid roughly $48 plus I put a little bit extra fuel in at $10 and I got all my stuff moved in one trip in one day!!! Thank you so much for having this location which is so CONVENIENT and very affordable. I find myself complaining all the time that there is never anything quality and affordable anymore. The world has seemingly turned into money gouging corporations. I'm so thankful that a company like this is more than reasonably priced and makes a stressful situation as easy as it can be. Oh and the employee who helped me said while we were chatting his computer system was slightly buggy due to the new upgrades they did. I think those upgrades did wonders because the last time I called U-Haul they couldn't even find this location and when I called back and got someone else who could find it they said there were no trucks available. I drove by this place and it was packed with trucks so I'm just glad I think they are working their kinks out of their system. Anyways I would recommend giving them a shot if you need a box truck to move.

    The wires professionally connected tucked away under the hood of my car and in my trunk under my spare tire
    Ari V.

    I'm very impressed with the hitch installation on my 2019 Rav-4 hybrid. I was referred to U-Haul by Victory Toyota. They were not able to install the hitch because Toyota didn't carry the needed parts. I was hesitant to go to U-haul, because I honestly didn't even know that they installed hitches there. Alfredo did an amazing job. His years of experience shines through in his professionalism and quality of work. You can not even tell that he took off the panels inside the rear of my car to connect the wires to my light signals. All of the wiring is well hidden and apart from the fact that now I have a hitch you can not even tell that the car was disassembled in some parts for the installation. Let me also mention that this all took only an hour. If you need a hitch installed look no further, and ask for Alfredo.

    Scratches on cab also and cab was never cleaned outside and inside and outside glass of cab was never cleaned.

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    5 years ago

    Reserved a truck 2 different times and was cancelled on last minute. Horrible horrible and rude customer service. Recommend Penske 10000%.

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    Ask the Community - U-Haul - Monterey

    Review Highlights - U-Haul - Monterey

    However after explaining our situation to Russel at Del Monte Uhaul he was very patient with our frustration and listened to our issue and solved it.

    Mentioned in 5 reviews

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    U-Haul - Monterey - truck_rental - Updated June 2026

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