U-Haul

Worst company to deal with. Owner is an absolute crook. I have a tank that was buried at my house…read morefrom previous owner and has been in the ground for almost 20 years and he still says we are obligated to. It from him and actually locked my tank and disconnected tank from my house during a winter storm

The absolute worst business ethics and customer service that I have ever experienced. Rude and…read moreinattentive associates. No names were ever disclosed from any associates. They agreed to deliver a new tank and after the site survey and agreement to set the tank the following week, I heard no word back of a delivery. I called the company and they stated that they decided to not allow me to be a customer based on the fact I had a stove pipe attached to my house. I explained (like I did the week prior) I had an inoperable wood burning stove and they said that the owner still did not want my business. They never informed me that they were not going to set up my service. They also never had any intention of calling me to tell me they were not going to setup my service. The delivery manager informed me they are not obligated to inform potential customers whether or not they are going to get a tank delivered or not. At that point I was dangerously low on propane in my existing tank (which is my only source of heat). After doing more research, I found that they have removed there tanks from homeowners property without giving them any warning, leaving people with no heating source. This company is only worried about bottom line dollars, customer service is a CLEAR non-priority for them. Please steer clear

Stewart's Shops

(5 reviews)

Never had a milkshake from here and this one is omg delish!! I was going for peanut butter…read morechocolate until I sampled this one. Sooo good!

This gas station just opened it has so much more then other gas stations finally got a good gas…read morestation around the corner from my house what a great addition to Cicero.

Manlius True Value Hardware

3.3

(8 reviews)

•$$

Their prices are even better than Home Depot, and their staff is much more knowledgeable…read moreThey can give you advice anywhere from how to fix a hole in your wall to how to fix a leaky pipe & tell you just what to do and just what you need I've been going here for years and They've never let me down The owner Doug is very customer service oriented and his son is taking right after him They've actually save me money by showing me cheaper ways to do things, for example just today I was going to fix a hole in my wall by purchasing drywall and cutting it etc. but they showed me something called a "drywall patch" that I've never even heard of and it's much easier and cheaper than all the supplies I would've needed to fix it the old-fashioned way Their selection of products is very impressive for such a small store, everything from hardware, household supplies to paint to pet food

We ordered a Weber grill from this store. Norm and Joeseph delivered the unit…read more Went flawlessly. Stay away from "the big box" stores and shop local. Fabulous service!!

Suburban Propane

1.0

This company SUCKS!!!!! They took money out of my checking account without authorization…read moreNot happy at all and when I called they never got back to me....

This is one of the worst companies we have ever dealt with. Their lack of customer service,…read moreprofessionalism and integrity leaves someone from nyc in total disbelief. We come from New York City and I thought we had seen the worst. Well, we had not. The front office people are unbelievably c ass and have no idea of how to deal with people much less customers. I felt that giving it even one star would be a disservice to potential customers

A&A Mart- Best Gas Fairmount

Great customer service always asking how you are doing that service is always met with a smileread more

From the owner: A&A Mart- Best Gas Fairmount Inc. is your one stop shop for all of your needs in Syracuse. We offer…read morelow gas prices, propane refills, ice, beer, lottery, cigarettes, Celsius, CBD, Delta 8, and more. Stop in today for great customer service.

Blueox Energy Products & Services

1.2

(6 reviews)

Customer Care in frigid weather in Otsego County: Monday at 8:00 AM we ordered oil to be delivered…read morein "3 business days - the day of order doesn't count." But Tuesday we ran out of oil @ 8:00 AM. So we swore a little and paid an extra $199 to have a "special delivery" After a full day of freezing, Blue Ox drove 1 mile down East River Road from Weavers Farm Market, where they regularly deliver oil every Tuesday. It was 6:00 PM. The "special delivery" was a 1 mile detour of their route at the end of the day. I feel Blue Ox took advantage of us - I feel that the Blue Ox schedulers don't give a f*ck about customers (Weaver's is 1 mile away and gets oil every Tuesday - how much effort to add our address to the delivery) Blue Ox didn't do anything "special". And that said -- $199 for delivery at 10:00 AM would have been acceptable. Paying $199 for 10 hours of misery is not acceptable. When complaining -- Blue Ox said "All we guarantee is same day delivery." -- I would like to SWEAR at them mightily -- but I need their oil to get through these horrible winters/

Im not giving them a star. I had to, to make this post...My friends who are disabled called them…read morefor a tech to come out and just light her furnace from being shut off during the summer months. NOPE!!! They want $400. for their service fee. $400 bucks!!! She even asked if she would get the money back if nothing happened to her furnace (which she bought from them 3 yrs ago and doing monthly payments) during winter months. Nope, dont get that back. WOW, she even said being with them for 10 years never had such a hassle from these money grabbing company. Leaving these people in the cold!!! What a great company ...smh...Illegal also leaving them cold :( Dont buy from them. Let them drown from their money grubbing hands!!!

U-Haul Moving & Storage of N Syracuse

2.0

(4 reviews)

The one guy was super rude and unprofessional. No customer service skills whatsoever, honestly no…read moreappropriate social skills at all. He belittled the other guy who was working and told him to get out of his building when he was done taking the customers call. Get rid of that guy and your establishment might be fine

I called and spoke with a representative on May 21, 2018 to make an appointment for a hitch…read moreinstallation, and the appointment was made for May 25, 2018. I was advised by the representative during the May 21st call that someone would be reaching out to me within 24 hours to schedule my appointment. I was given a window between 7 AM and 9 AM and was told that someone would call to firm up the appointment. I never received a call. On May 24th I called SEVERAL times in an effort to confirm the appointment. I was placed on hold every single time i called (I called on 5 separate occasions and waited on hold with a call center for probably over an hour and a half total). On May 25th I called from 7:00 AM until approx. 7:45 AM without an answer (was also sent to the call center). I showed up at the UHaul location on East Taft Road at 8:15 AM (within my 2 hour window). They advised that it would take approximately 30 minutes to install my hitch. I only saw 2 representatives in the store; I am not sure whether there were others working in the back, but i suspect that they only had 2 people staffed at that time. After about 15 minutes, one of the representatives finally took the keys to my car and went in the back. A minute or two later he came back up front and continued to assist other male customers. Specifically, he processed truck pick ups, went outside to bring trucks up front for the male customers, etc. At this point it was 9 AM and the work on the hitch install had still not begun. At 9:10 I asked for my keys and left. Not only is it incredibly frustrating and unprofessional that there was no way to reach this location via telephone on several occasions over 2 days, but also that the representatives were unable to begin working on my vehicle in the nearly 1 hour time period that i was in the store. Rather, they continued to assist the male customers while i stood by and watched. I will not be using UHaul for any of my moving, storage, towing, hitch, etc. needs in the future.

Famous Harris Dry Cleaners & Laundromat

3.4

(37 reviews)

•$

Wash and fold was great $2 a pound not too bad and have even washed whole bolts of fabric for me :$read more

It's a solid laundermat. Many machines were out of order. The store was hot. There are machines to…read moreexchange cash for quarters and soap. The prices are $3.00 for washing and drying is very cheap at 0.25 cents for 7 minutes. The store is relatively clean. There is a vending machine.

First Class Moving & Removal

4.0

(8 reviews)

First Class lived up to its name. The crew was efficient, careful, and polite. We were not sure…read morewhere every item belonged and every one of them stayed flexible while we made decisions and occasionally changed our minds. I am very pleased and gladly recommend them to anyone who needs a mover.

When I called to speak with the company owner regarding problems with the movers, he became abusive…read moreand threatening. As a female senior citizen, I do not feel safe contacting him again. However, I have contacted local authorities and provided details of the threats made, just in case anything happens to me.

Donofrio's Body & Paint Shop

(10 reviews)

Donofrio's did a great job in repairing the dents, scratches and loose couplings that have been…read moredone to my Honda CRV over the last 9 years since I owned it. They tried to save me money while maximizing the repair. I can't believe how well it looked with the repair cost I paid. I will have to either spend much more or be satisfied with much lessor work if it is done in other body shops. Go Donofrio's if you want a great job done at reasonable cost!

Nothing but good things to say about this Father-Son shop. They were honest and transparent…read morethroughout the whole experience. They were the only ones that didn't try to upsell me or take advantage. My car came out looking perfect for a very fair price. It was done within a few days and was a seamless process. Mike was so helpful and kind. I would go to them again anytime!

Jay's Appliance

4.8

(6 reviews)

Fast, friendly, reliable. Also, great attitude and hard working. I'll be calling Jay for all my…read moreappliance needs. He repaired an old fridge and got it running better than ever!

They provided over the phone advice when a recording of the spin cycle on our gravelly sounding…read morewashing machine clearly showed we had irreparable bearings.

A1 Moving Services

I hired A1 for a whole house move to two different locations and they did an outstanding job…read more Edwin was incredibly responsive, the moving guys were excellent and very professional (thank you Leo, Ben, and Samir!), and the amount I was charged was worth every penny. I can't say enough about A1. I would hire them again and definitely recommend to anyone who needs movers.

We called A1 as a last minute request when our initial movers bailed on us. We drove in with a…read moreUhaul and needed immediate unload assistance. They were responsive, professional, and competitively priced. I was so pleased with my experience and will absolutely call them first with any future moving needs.

Maringo Cleaning Services

this is the company, I trust most. they are best cleaners in town. They have good cleaning tools,…read morethey work on time, with affordable prices.

From the owner: Need a Cleaner Home? Maringo Cleaning Service provides…read moredependable residential and commercial cleaning. Quality work, flexible scheduling, and affordable rates. Book your cleaning today!

Mid-State Towing

I unexpectedly broke down on my drive out to my Mechanic in Phoenix with my '80 MGB so I called…read moreMid-State as it's late morning Thanksgiving Eve and I have 101 things to do, so I'm panicked as time is not in my side! I texted Mike and got a reply right away and said someone (Jimmy) would be out in 20 minutes -- so right on time they were there, loaded, car in tow heading to Phoenix! I have used them in the past and Im always pleased with their service, immediate reply, very reliable, attention to detail and if there are any particulars they should know about the car they are towing, they want to know. They tow all kinds of brands and price ranges. They explain every move - such a great friendly staff! Thank you so much! I highly recommend them.....reasonable and competitive! Ed - Liverpool

From the owner: do not message you must call to get to us no call center no bs read more

Premier Southern Autos, LLC - Syracuse Used Car Dealer

Tom made the entire experience beginning to end so easy! He had no issues answering all of my…read morequestions, working around my crazy work schedule, and helping with everything that I needed even after the sale was done! He is not like most big name car dealers, he cares about his customers, and makes sure you understand the whole process even down to the smallest deatils. He also was the only one around that had the vehicle I had been looking for at a very decent price! 10/10 would recommend premier southern autos!

From the owner: Years of experience serving CNY, we are dedicated to offering high-quality, pre-owned vehicles to…read moreour customers. We're committed to providing a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Browse our inventory online and check out the Featured Vehicles section on our homepage. We often have many options for used Chevys, Audis, VWs, Cadillacs, Toyotas, Lincolns, and many other makes If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. Proudly serving the following counties: Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland, Jefferson, Tompkins, Monroe and others in Central New York!

Discount Dumpster Rental

4.9

(9 reviews)

Great experience Joe made our work very easy . Joe parked the dumper in a way we were able to…read moreaccess our cars and use our garage door opening . Joe went over the paperwork with us so we made no mistakes Great experience !!

After shopping around for a dumpster to clear out a packed junk-room, we landed on Discount…read moreDumpster because of their prices. We had our dumpster delivered sooner than we thought we would be able to, and we appreciate the way they accept payment (when the dumpster is in your possession). However, it was odd to not receive a confirmation email, electronic receipt, text or phone call to check in between the time I ordered it and the drop off. I had to call back and make sure it was set to be delivered the following morning, and had to confirm a time. They do give a window for the dumpster drop off, but it arrived right at the beginning. Best part- you don't have to be there when they come to pick it up as long as you've followed their guidelines!

The Detail Geek

Excellent service ! Even did pick up and deliver for a fee! My vehicle looks like new again! Did…read moreall service requested even a nice wax! Interior was cleaned beautifully! Thanks Moe!

Mo did a fantastic job of detailing my extremely dirty car. When he returned it to me, it…read moreliterally looked like a brand new vehicle. I would highly recommend Mo and The Detail Geek and I will use him again for all our vehicles. Thank you Mo!

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Lady M.

9 years ago

Had no problem renting a van from them. We go there often for moving supplies. People are always helpful and accommodating, offering to help us carry stuff to our car. read more

Jonas B.

9 years ago

I ran into a few issues and returned my rental late (at no extra cost!). Rental was really easy too. I was in and out even though it was pretty busy read more

U-Haul - selfstorage - Updated August 2026

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3.0

(23 reviews)

The good: Woman at the front desk was very helpful and kind. She could see I was losing it…read more The bad: This location was not build with snow in mind. The drive up outdoor units need to be dug out and then won't close. Bring a shovel and be prepared to wrestle with the door and lock. I moved to a storage facility near by that took snow into consideration and built their units raised off the ground, rolling doors that have some forgiveness of 1/2 an inch to account for snow built up.

I rented a unit at this Public Storage location for 2 years and never missed a single payment. I…read morewas a loyal, problem-free customer. Despite that, my rent was increased by $30 every THREE months, effectively tripling the annual cost for a very small unit. What makes this even more insulting is that the exact same size unit was being advertised to new customers for 1/4 of what I was paying. That tells me very clearly how this company treats loyalty: they punish existing customers while baiting new ones with lower prices. I raised this issue and was told a district manager would call me to discuss and make an adjustment. That call never happened. No district manager could spare five minutes to contact a long term, consistently paying customer. The on site service was just as bad. One employee, Amanda, was extremely unprofessional, dismissive, and rude, making an already frustrating situation worse. Her behavior was completely inappropriate for a customer facing role. In contrast, Ashley was the only employee who showed professionalism, courtesy, and basic decency--and she deserves credit for that. Overall, this location demonstrates predatory pricing practices, terrible customer service, and zero respect for loyal customers. After two years of dependable business, I was treated as disposable. I would strongly caution anyone considering this location to think twice, especially if you plan to stay longer than the introductory rate period.

Oakes Towing Svce

3.3

(9 reviews)

Perfect! Came at exactly the time I requested. Was slightly less expensive than 3 other places that…read moreI had called for a quote. Was very communicative with my mechanic at drop off. Absolutely perfect.

Yesterday after AAA failed me and said it would take them 24 hours to jump my car which was…read moreunacceptable I was referred to Oaks Towing, they were at my house in a timely manner and had my car running within minutes!! I highly recommend Oaks Towing!!!!

Noble's Tire Service & Repair

4.0

(12 reviews)

I had nobles rotate and balance my tires. I got a call stating my lugs were hard to get off so the…read moreprice was going to change. Totally fine with me, when I show up to pick my truck up the guy tells me one of the lug bolts were missing. I called him out on it and he denied it saying it was missing already! The guys are shady and dishonest!!!

Broke down in Syracuse. Towed in sight unseen to Noble's. Of course I'm nervous but as I talked…read morearound town and friends familiar with the area I became more comfortable. They helped me find a hotel. Made me comfortable in town. Gave me a ride. Most importantly; I was towed in at 4:30pm and on the road all fixed up 1pm the next day after they made sure the car was completely safe to continue cross country. Oh...and the repair was priced very well...they totally could have hosed the outsider. Finally! They documented all the damage as this repair is falling to the dealership. Tim specifically asked not to be reviewed. Too much business (great sign of a great shop). Sorry Tim, you earned this review and every stranded traveller in need of hospitality will now be at your door. Thanks Guys!!!!!!!!

AAA Abandon Auto

3.0

Terrible experience. I was convinced by their tow truck driver (via AAA) that they could service my…read moretruck since my regular auto mechanics were booked 2 weeks out. They ended up charging me over $200 to tell me that the problem was what I had already told them was the issue and then they said they couldn't even fix the problem because their mechanic wasn't available, after I was told by the tow tuck driver that they had a specialist that could fix anything. They at least were willing to tow my truck to another mechanic, after some coercing on my part, but not until after they charged me over $200 for not doing anything. I took a chance on this place because the tow truck driver was nice and accommodating at the time so I wanted to give them business. It ended in bitter disappointment. Not good business.

Top notch mechanic. My whole family has gone here for years. They try their best to get you a…read moregood price on parts. Sometimes it takes a while to get an appointment but that must mean they are doing something right.

Syracuse Moving Company

3.0