Excellent customer service and truck selection - couldn't ask for a better experience overall…read more Considerate and professional, this business is everything a person could want. Keep it up and thank you!

This is a VERY affordable option for renting a car for any occasion! My husband and I had to have…read moreour car towed to have maintenance done twice in 3 weeks and our insurance doesn't cover a rental. After dealing with Enterprise and their crazy (refundable) $300 deposit, we spent $136.81 for the rental of an SUV including their insurance (with a military discount) for 2 or 3 days and we spent $140.57 at Budget Rent A Car including their insurance with a military discount for 2 or 3 days. At Rent A Wreck, we rented an economy car for 5 days and spent $95.78 after a military discount with no insurance through them because they don't offer it. -The only negative. Such an awesome, affordable deal!!! The cars from Rent A Wreck are no more then 5 years old, so you're most likely not renting a piece of junk! The car was clean and ran smooth!

Absolutely INCREDIBLE Service, Beautiful SUV, The BEST Price in town . . .I Can not say enough good…read morethings about everyone there . This is by no means a rent a WRECK....... Again Amazing all around service

Got the truck with 5/8 gas tank and they marked it as 3/4 so we had to return it with more gas…read moresince we got an error trying to upload the photo as proof on the intake form.

I ordered, and was confirmed for, a 20ft truck. Not only did they not have it, but they also didn't…read moreeven have a 15 ft. truck. I was told "you won't find any 20ft. in all of Buffalo all the way out to Rochester" by the guy behind the counter. Why was I able to order one then?! They also had no dollies. There were 3 15ft trucks sitting in the parking lot but I was told I couldn't have one of those for unknown reasons. So instead of moving everything at once, 1 trip turned into 4 trips! Also, when we got in the 10ft truck at the location the windows had been left open and the seats were soaked from the night before. I was also told to fill the tank back up to 1/4 of a tank but when I started it up it only had 1/8 of a tank of gas. Whole thing was ridiculous, never again!

The customer service is great and the prices are even better. I needed change units and they had…read moreno problem with it. They are willing to work with you.

From the owner: If you're moving into a new house or you want to remove document clutter from your workplace,…read moreAdvantage Self Storage can help you. We offer a wide variety of storage units to meet your needs, including climate control, constant video surveillance, and controlled gated access to protect your belongings. We also offer all the parking spots you need for your car, boat, RV, and other types of vehicle you may have. If you're looking for an affordable self storage solution, you've come to the right place! We will put at ease any nervousness about storing your valuables, even if it's your first time renting a unit. We offer the convenience of online bill pay, so wherever you are, it's possible for you to manage your account with a few clicks of a button. Our friendly and knowledgeable staff looks forward to helping you with all your storage needs, so call us today!

Absolutely unacceptable customer service standards. I called after receiving an email confirmation…read morefor my truck rental. Stated rental was $29.99 base rate but did not show my 20% discount being applied. I called to see if it could be added. Instead they told me my rate was now $39.99. When I asked why this happened they hung up on me. I waited to see if they contacted me for an accidental disconnect (my number and email are on the reservation) then called back. I was again informed they did not change my rate and I couldn't have an email with a different rate. I was yelled at and disregarded. I asked for a supervisor and was told I was being connected. After 25 minutes of being on hold I hung up. Ridiculous. I will be making alternate arrangements with U-Haul. Never use this company. They obviously do not care about their customers.

Very good customer service ask for Bruce... Been renting with them for a while no issues…read morewhatsoever.. Great experience, way better than enterprise i tell you that i value you there customer service

I never give 1 star reviews....so this was pretty bad. To be fair, I would call this a 1.25 because…read moreI did get a larger, more upscale SUV than I wanted and it did make it all the way to Nashville. That's about it. The BIG problem was the car had 1/4 tank of gas. I was in a hurry, so when they signed off on that....that I only needed to return it with a 1/4 tank.....I was like fine...whatever. I returned it with more...about 1/3rd of a tank. AND WAS CHARGED AN EXTRA $200.00!!!! When I got home, I called them and spent well over an hour total on 3 calls. The Super who finally listened gave me back $128 of it. But my oh my that was just the beginning. I ordered a 'Rav 4 or similar'. I got a full size gas guzzler (VW Atlas) that was way to big for City driving. Since I was in a hurry, I did not notice that it was 20% covered in heavy bird droppings. Since I had a cold I did not notice that it smelled like Dope. (4 different family members noticed the smell). There were a few other nitpicks with the VW Atlas itself. (Don't buy one). But you get the picture. Epic fail by the location. Bad Customer Support to fix the main problem. Avoid Budget if you can. Avoid 1477 Main in Buffalo at all cost.

First and foremost the black guy at the front desk is very unprofessional. And a liar. I was told…read morewhen I rented the U-Haul truck that the minimum miles to drive has to be 20 miles. Well when I went to go drop the truck off somebody was in front of me and he asked her, "How many miles do you expect to drive?" She replies "14 to 15 miles" I was waiting on him to say it has to be at least 20 miles that never came out of his mouth. It's ok though I will never return to this location not because of the money, but because he's simply a liar. Don't trust him. Read your contract. Make sure you take a picture of the gas mileage once you return the vehicle and before giving him the keys back. You can't miss him. Dark skinned, big ashy lips. Usually looks like he doesn't want to be there even though he signed up to do this job. Be careful at THIS specific location.

This location was VERY busy on the day I was there , the phone was ringing off the hook and there…read morewere lots of ppl picking up trucks with only 1 guy working Marcus that I saw , but he did the best he could from what I could see. So when it was my turn to be waited on the transition was smooth, I only need a pick up to move a few things my time to rent was less the 3 hrs . When I get to the pick up the seat was FULL of animal hair it was disgusting, I don't think the picture does it justice, I wanted a different truck but the only other pick up was reserved for someone else ...so we got stuck with that one , I just sat on the cardboard sign that was in the window. It's clear they didn't do a inspection of the vehicle after the last person had it cause it's no way that would have went unnoticed OR they did and just didn't care.

Great experience at Lancaster Self Storage. David and Stephanie were both extremely helpful,…read moreprofessional, and friendly. They made everything simple and easy, answered all my questions, and provided excellent customer service. The property was clean, organized, and well maintained. I'd definitely recommend them to anyone looking for storage in the area.

Extremely clean, friendly place with easy access and variety of units to choose from. Staff is very…read morefriendly and helpful as well. Fair pricing and great location central to Lancaster, Depew, Cheektowaga, Williamsville, Clarence - right off the I90 off Transit Road. A+ Highly recommend.