From start to finish, my experience with this service was above expectations. I started a quote online for one ReloCube that would need to go from NJ to FL. It sat in my "account" for weeks before doing anything with it and when it became time to get more serious I needed more information before pulling the trigger. So, I called... The person I spoke to was extremely helpful. They answered all the questions I had and with everything sounding good to go it was time to book it. Then hearing that summer was their peak moving time and that people usually book a couple of months in advance I thought I should have done this sooner! Well, there was a cancellation in the coming week, so I took the slot! When it came time for the ReloCube to be delivered it was actually easy to call the local service center for ABF. It was nice to begin talking to someone who was actually listening when I booked the move. Speaking to someone who actually seemed to care at the local dispatch point was unexpected. The delivery happened a bit after my scheduled window of time, but this was communicated to be the case when I called them for an update. The person that delivered the ReloCube took time to explain how to open, close, and lock it. I still needed to buy a lock but what I did not know is that more or less these Cubes are always inside trailers or a building, so the lock is extra protection but not the primary protection. His only other words of advice for me was to pack it tight. Yes, I think reading one of the reviews somewhere a person talked about how you just need to make sure things can't shift around. Like packing a trunk of a car. I think as with an empty room the Cube seems bigger than it actually is. If you really need to move 100% of what you have, and you have big items, I would take the time to plan the pack out on paper. Yes, I really mean this. For me, not everything had to go, but getting some local labor to help I wanted to take advantage of it as much as possible. In the end, I had to scratch my head a few times to figure out the load in, but I got it on paper and when the labor was here there was zero extra time needed to sort that out. I just told them what went where and it was all good. To help keep the large items from moving around I bought Ratchet Tie-Down Straps with S-Hooks from Home Depot. They were cheap enough that I did not care if they made it back this way again. As for the items inside the ReloCube, "shrink" wrap, cardboard, and those fiber shopping bags (if you live in NJ and do InstaCart you know what I mean) were keys to a tight pack. Done and locked I scheduled a pickup. Though I did not need to be there I saw it on its way. Amazingly the ABF number can be entered in the Parcel app I used to track Amazon, UPS, USPS, etc, and it actually seemed to give a better sense as to where it was than the actual tracking website. On the other end it arrived at the very beginning of the delivery window (in days) which was wonderful. The driver on that side was probably the only ding I could give the entire process. A bit too much in a rush to the point where I really didn't think he was listening to me. However, the Cube was eventually placed where I wanted it and when I opened it up it looked like it never left New Jersey. I unloaded, remembered to not lock it up, and scheduled the pickup, which happened without my further interaction. As for value? I did not get quotes from anywhere else. Considering the smoothness of the process I experienced I would certainly use them again though I think the space inside the Cube might be a challenge for certain items. We will see... read more

Smooth transaction. Friendly team. Useful and helpful customer service. Affordable price. Highly recommend. read more

U-Pack Moving - 28' trailer - Movers Near Me - Avenel, New Jersey

From start to finish, this was the best service I've used and I've used several. The trailer was delivered when promised and the driver was super nice and attentive to my concerns and needs. Waited extra time for me to sort out a permit. The value was also great. The cost of renting a Uhaul was extremely high $2800. So for $1700, and no driving was a great deal. No need for a POD, use U-Pack! read more

U-Pack Moving - The trailer used. - Movers Near Me - Avenel, New Jersey

Both price and service are excellent!! We were moving some furniture from NJ to WA, across the country. I had to make several last-minute changes, and both staff in NJ and WA were very helpful. I highly recommend it! read more

Could not have been a better move!! Communications were great, cost reasonable, pickup and delivery on time as promised, polite careful drivers, not one item damaged!! Free advice - wrap furniture well, use tie straps to secure, use all same size boxes or a couple of sizes so they fit tightly in container. Heavy on bottom lighter at top. Use both bubble wrap and plastic peanuts, keep articles from edges of boxes. Finally add an Apple Air Tag to inside container it worked to show location of container! We Moved from NJ to California and were able to "see" container location with Air Tag Thanks for excellent service read more

If I move again, only with Upack.Great team, Great prices.Fast. Convenient I don't recommend Pods company,they have inflated prices

It's been about 8 years since I last moved and although the costs have gone up considerably, UPACK appeared to be the most economical and transparent with their pricing and service. If you're fine with not physically driving your belongings to your new location this is definitely the service for you. I compared you pack against two other similar competitors and you pack came out as the most economical. my experience on both ends of the transaction was nothing less than pleasant, efficient, and transparent. I would highly recommend, especially since I've heard nightmare stories about other moving companies. I can't speak to any of the physical movers that they might recommend, as I was fortunate enough to be able to recruit friends to load up the unit and unpack the unit. read more

I was very nervous about trusting any do-it-yourself moving company, knowing that I would need to keep my treasured items in storage while we sold our house and moved out of state. If that sounds like you, do not hesitate to use this company. First, I did not lose one dish, one piece of furniture damaged, nothing. They were very prompt in delivery and pickup on both ends of the move. No surprises financially or otherwise. I would use them again in a heartbeat. read more

Having severely downsized we only had boxes and maybe 3 pieces of furniture. This was by far the best way to go. The only suggestion and WARNING I have is that the floor of the trailer is aluminum and filthy. So we destroyed our mattress and had to extensively clean the chair and ottoman. Thank goodness it was going to be a bed in the guest room. I only wish u-pack had given us a warning. I never plan on moving again but if i did I'd use them again Sue S.C. read more

U-Pack, associated with ABF, was the PERFECT solution for my long distance move from NY to CA! They were reasonably priced and price matched against competitors when I received a lower quote elsewhere. Additionally, they were so flexible with the pick up and drop off of the pod. They worked with my schedule, postponing multiple drop offs because my move-in got delayed. Every single person I talked to on the phone was fantastic (I talked to them basically every few days for three weeks). I would highly recommend U-Pack for longer distance moves! One thing you have to remember is packing ANY pod is a difficult task if you don't know what you are doing. Make sure to get someone to help you who is comfortable with moving/packing or hire help if you don't have someone. Another thing is that the pods are on the smaller size - we did use only one pod for a small one-bedroom apartment but we didn't think everything was going to fit until the door closed! read more

U-Pack Moving - U-Pack pod the night before we left - Movers Near Me - Avenel, New Jersey

This company was recommended by my cousin my use ABF Freight 15 years ago. When the quote you a price it is the price they said it is. Thank You UPACK/ABF read more

Amazing, from start to finish. Underpriced all the competitors yet were reliable, punctual, helpful and nice. It's on you to pack tightly. Learn how to use your ratchet straps before the cubes arrive. read more

They were not the cheapest nor were they the most expensive...They were right in the middle. They are owned by a freight forwarding company so I got my stuff almost immediately. They have excellent customer service & are very flexible with drop off & pick up times. I highly recommend them! read more

UPACK was reasonably priced and the box was delivered safely and on time to my new residence! What a relief! I researched other moving crate services and the other companies weren't able to accommodate my delivery needs. UPACK was excellent all around!! read more

Terrible service from this location. Driver running late without warning. Terminal service representative was not helpful at all. Had better service from zippyshell at least from the NJ location. read more

Used this service twice to move myself and my parents from NY to CA and only experienced smooth transactions. Amazing prices and excellent customer service to accommodate to your needs. read more

Moved from Staten Island NY to Palm Coast FL. Getting a quote was easy, operator told me the cost and what size trailers available. The cost was acceptable and I booked the 28 footer. You only pay for the space you take. I gave him my credit card, but it was only charged after I filled the trailer and it was picked up. Local dispatchers in NJ and Orlando kept me in the loop all the time. Drivers were courteous and called before showing up. The trailer was delivered both times on time and on schedule. Big plus that I was able to pack my items the way I wanted without being rushed. 3 businesses days are given to load and 3 to unload the trailer. Few pointers: - Ask for a discount, never hurts to save a buck - Schedule that loading and unloading days fall on weekends so you have more days if needed. If not needed contact dispatch for pick up. - Buy 1/2 plywood and build shelves to pack it all the way up. - Use moving blankets, a lot. - Pack tight - Lift with your back... no... legs? I am not sure:) read more

My mom passed away in December 2019 right before Christmas. She was every efficient having a detail will and instructions to the distribution of her household goods. She also made it clear that she wanted her house to go on the market right away. She lived in New Jersey and I live in Georgia. I called around to see about renting a truck and in my search saw the link for U-Pack. It was a God thing for sure. I called and asked 400 questions, called the next day and asked 200 more and EVERY person I was connected to provided professional, courteous customer service. In the end I changed three times from a terminal to terminal (you bring, pack at the shipping location, then pick up and unload at the receiving location) to a door to door delivery. I have NEVER had anything go as smoothly as this transaction. I would recommend U-Pack to anyone and will probably NEVER drive a rental truck with household goods in it again. Thank you for making what was and still is a very difficult emotional time in my life, absent of the stress of moving my mom's things to their new home! read more

Delivered empty cubes on time, always updated where our cubes are. Got phonecall and appology because of weather delay. Everything arrived on time. Great communication, emails and text, would recomment to everyone. We moved from NJ to AZ. read more

One sentence. You get what you pay for. The trailer was not delivered on time. They have no respect for your time. I wouldn't recommend upack to someone who values their time and desire smoother moving experience. read more