I had a great experience at Auto Toyota! I was informed and educated throughout the entire…read morecar-buying process by a young man named Deondre Corbin. He was very professional, well-spoken, and made the entire experience comfortable and easy to understand. Thanks to his guidance, I was able to make a decision that I'm very happy with. If you're ever in the Alameda area, be sure to stop by Auto Toyota and ask for Deondre you won't be disappointed!

Last Saturday, I was on my way to a wire wrapping class at HGMS, but on my way, my vehicle began to…read morego slower in speed and was making weird sounds. So I pulled over in a parking lot, tried to diagnose the situation myself by calling "mobile mechanics" near me. I called about 5 of them; three didn't answer, one of the three line was disconnected, one told me that they didn't have availability, another one told me that they can come right now, but they don't accept card only cash. I thought, dang, in a big city like Houston, the "mobile" mechanics are absolute trash. I was afraid to continue driving it as it was jerking and the engine output was very low. Low and behold, I had no other choice. Luckily, I was near my parents house and drove there to see if my dad could assess it. I got their home. He assessed it, ran a code on it with the code machine. The code was PO303 (cylinder misfiring). I know nothing about what this means, but from my quick Google search it sounds terrible. My dad suggested that I call the Toyota dealership. I was hesitant about it because I've heard they are very expensive, but since I knew the following weekend and by Halloween I have major plans that I'm not choosing to miss I settled and made an appointment by phone. I gave the chick over the phone all of my credentials. Appointment scheduled for 11:00 AM. I got to the service area at 10:30 AM since this place is six minutes from me. They took me in very quickly. I was assigned, Mr. Vu. He gathered my information twice since the chick over the phone entered it all wrong. I don't understand it. I told her it right. The system had me under a Toyota Corolla; I've never driven that vehicle in my life. I drive a Rav4 and before that had a Echo. Weird. Anyways, Mr. Vu explained everything thoroughly and gave me the next steps. I asked him about getting my key fob fixed too. He asked, "if I was sure I wanted Toyota dealership to fix it since they charge $400.00?" That's ridiculous. Car dropped off on Saturday. Sunday plans cancelled. Monday I was housebound, but received texts from the dealership of a video explaining a full workup on my car with issues. By Tuesday, Mr. Vu called and we went over the price list he had sent via text. AutoNation quoted me $8K to fix the cylinder misfiring (which was covered under warranty due to recall for the year and model of the vehicle), an alignment and brakes changed. I was astounded by the price. It scared me and I even considered just buying a new used car if it'll cost me this much, so I told Mr. Vu to fix the primary issue (what I came to the dealership for). He dropped the price from $8k to $1,600+taxes and labor. It'll take a day to get fixed and be ready by COB at 7pm. On Wednesday, I received a text from Mr. Vu at 6pm saying my car was ready. I catch an Uber there. I met with Mr. Vu, I paid $1,700 for the service and he urges me to get my brakes fixed. I told him I am, but just not here. My car arrives and it drives okay. TDLR: AutoNation Toyota isn't cheap for service, but they were reliable at getting my car assessed and fixed at a reasonable time. The service coordinator, Mr. Vu was very nice and attentive. Make sure to ask for him by name. He is short with conversations and isn't overly friendly or bubbly, but he was straightforward. My car is running again for now.

very fast and easy great service over the phone and In person. Mario was such a big help with…read moregetting my car to its destination

From the owner: we are a family company owe. we love to help our costumers. read more

Christian Garza was amazing. We are from Minnesota and we were driving back from Galveston Texas…read moreand my check engine light came on, in my Bronco Sport. You could say I was a little freaked out. As I was driving I saw Ford & stopped by and saw Christian, nervous I was going to get charged lots to check out & get repairs. He checked out the code with my serial number & helped me understand what was going on, and I could make it home, then make an appointment at my local ford when I get back home to Minnesota. I was so thankful for his kindness and honest. Thank you Christian!

Bad dealership. Didn't have a car for me, so referred me to another Autonation an hour's drive…read moreaway. I went there, the car didn't exist.

Predatory Practices and Subpar Vehicles - Beware of CARMAX…read more I'm compelled to share my terrible experience with CARMAX, particularly for women considering doing business here. They seem to prey on women with limited automotive knowledge, pushing poorly maintained, unreliable cars at premium prices, banking on the assumption we won't know better. Carmax never disclosed the fact that the engine had been repaired twice but sold me a car at full price. Carmax pulled up a car fax report stating no repairs and no accidents which is a big fat lie! I purchased a vehicle from Carmax believing their sales pitch that it was "in perfect condition." Within four months the check engine light came on. The car began breaking down. The car had a major engine recall that clearly weren't addressed prior to sale. A trusted mechanic confirmed these problems should've been DISCLOSED and FIXED before the car ever hit the lot. When I returned to discuss the issue, I was met with condescension and dismissive remarks. They refused to take responsibility or assist with repairs, leaving me stranded with a lemon. It's clear they're prioritizing profit over integrity, targeting customers they assume won't and can't push back. I urge women and others to stay away from Carmax. Find a dealership that values honesty and stands behind their vehicles. I wouldn't wish this financial and emotional stress on anyone. It's been a whole year that I have been fighting with a car that the dealership knew was a lemon. They clearly capitalized off of me and now I'm stuck with paying for a problem that I can't afford. I have brought multiple cars from this company and this is the thanks I get. As a single working mother I wouldn't recommend this place to anyone. Go elsewhere this place does not have your best interest I've noticed this for a whole year now. Even speaking to corporate they also have no compassion. Telling me to trade the car that they know is an issue leaves me upside down and without transportation. This is the very reason people give up in life because of predators like these people. The stress this place has caused me is insane. Save your money, time, and sanity - shop elsewhere.

My experience was amazing. I am very happy with my vehicle a 2022 Hyundai fully loaded leather low…read moremiles. These guys really know how to help a family. Also, I'd like to say that their service department is amazing as well. They really care about our needs.. and I especially would like to thank a young man named Devon. He really came through with everything that I needed at the time of my visit. .

Paul is the man. Within 30 minutes of me calling he met me at my office and appraised my truck, and…read moreeven arranged to pick it up the following day because I needed it to get to work before going to get my new one. His offers are fair and his service is wicked fast and great. Highly recommend selling your car to him. He even had all of the title paperwork ready to go. The entire deal took 10 minutes.

From the owner: Top dollar and prompt payment! That's our iBUYER TECH™ guarantee. We buy junk cars and offer the…read morebest pricing for your vehicle and money in your pocket the second your vehicle is picked up!

Had a great experience with the parts department. Had lost my invoice regarding a part that was…read morepurchased 5 months ago but the Manager Luis Carcamo was very understanding and he got me in and out in less than 30 min. I do appreciate his quick and honest service.

If you need a new car with great deals come check out south Houston Nissan and ask for Jonathan!!…read moreHe's the man with a plan!!