1. AutoNation Toyota Gulf Freeway

    1. AutoNation Toyota Gulf Freeway

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    Houston, TX

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    AutoNation Toyota Gulf Freeway

    2.3 (291 reviews)
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    Luis L.

    Worst service for parts either they leave you on hold for 30min+ or they don't send you your parts and that's being a commercial account imagine a regular account!!

    I sent my Tacoma 2023 to the service on 4/21/25 my car has nothing but changing brake it's about 2 hrs work....somehow they trying to run away from my warranty and they don't want to fix my car... after 2 months my truck been parking out there I received call from the service manager his name Scott Frazier saying want to let you know your car been stolen from our dealer !!!!!! And it's not our responsibility we makes sure it's not from our side so please come to do the police report I talked Scott and he's trying to run from this saying I never had issue like this before idont know what to do call your insurance !!!! And he stop answering me and some how the car been recovered to the dealer with alot of damage so I had to open claim they are smart thieves the did that so they don't pay for the parts and the brakes I've paid $3000 for the warranty and Im trying to cancel it now stay away from this location specially service manager Scott !!!!

    The most expensive dealer around the earth i had issues with driver door lock actuator after paying 220$ just for checking that problem, they didn't even check what the problem was.Quoted me over $1500 for something that was fixed for $6. Not to mention i took it and they called me after mid day saying that no one looked at the car and that they wouldnt see it until the next day.

    First off, Oneil was the best service advisor, and I do not fault him for what happened to me at my service appointment today. The service was quick, as always, but that was not the issue. I had a dried flower from my Dad's funeral arrangement that has been in the same spot on my dash for 4 1/2 years. I had just pulled out and was headed home when I noticed the flower was gone. I immediately pulled over in a panic and searched under seats, in my console, the glove box, nothing. I called Autonation Service and told them what happened. I was told three different versions of what happened. I was told the flower was in the way, and he moved it. Okay, where?! Then I was told it must have flown out the window. From the garage to where they parked my car is like 50 ft. and you would notice it flying out the window. Then I was told he wouldn't have just thrown it away, and they would check the trash and the parking lot. In the end, all I received was sorry we didn't see it. Well, thanks for nothing. I know it was just some dried flower to you, but it was something special from one of the worst days of my life. I received a video of my service upon completion, and you can clearly see the dried flower on my dash. What happened?! I want answers, not an "I'm sorry."

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    23 days ago

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    Review Highlights - AutoNation Toyota Gulf Freeway

    Taha, our sales person was very knowledgeable , patient and not pushy at all.

    Mentioned in 3 reviews

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    Momentum Automotive Group

    Momentum Automotive Group

    4.5
    (2 reviews)

    I was trying to buy a car from a different state. I talked to the owner of this dealership, Hussam…read more He answered all of my questions. He sent me all the pictures of all the blemishes that car had. He was very patient with all my questions and concerns. I received the best services I could for an out state purchase. I ended up no buying the car because the shipping cost did not work out for me. I recommend this place to people. I might buy something from them in a future though. Good luck in everything guys! I appreciate your help and assistance.

    MY SON FOUND a muscle car RV online at Momentum Automotive Group and asked if I could look at it…read morefor him due to my proximity and his schedule. Suspicious trial lawyer that I am, I may have had preconceptions. I met the owner, Hussam Allo, at the cleanest, nicest looking establishment in the area and noticed upon entry some pretty nice cars on the lot. The vehicle in question was amazingly clean and confirmed to be mechanically tight by a couple of my mechanic friends, with the exception of sloppy front end, which I later learned and confirmed Hussam corrected at substantial effort and expense. The deal later concluded with a successful sale at a fair price on a fairly exotic specialty vehicle. Hussam had no problem with the car going to my friend's shop, produced CarFax docs, repair records, geographical and flood history that was confirmed. A man of his word, he operates with his wife, a clean and reputable auto brokering business that I would recommend for consideration. One more tip-of-the-hat to the small business man making' it and providing a valuable service in the community.

    AutoNation Toyota Gulf Freeway - car_dealers - Updated July 2026

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