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    U.S. Bank Branch

    3.3 (38 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - U.S. Bank Branch

    Personal banking

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    Deposit slip

    I am so disappointed today Friday the 23 January 2026 went into the Arcadia branch. My first recommendation is please, please restructure the interior of the bank if you want customer to come and line up on one side then do not open both doors,(can't be done)put back the counter. I stood in line, there for a good 20 minutes and there are four representatives in the bank and all you can hear is "we will be right with you" "will be right with you". Two reps left, went to the vault. (I guess to make change) I decided to leave. I left because I looked behind me and they were 4 people waiting. my preference is the branch on Foothill.This branch needs (after the reconstruction) work, It's a mess it doesn't flow it needs to flow. Somebody needs to take a serious look. You have two entry doors, and your queue starts from only one side. Take a look at the Foothill branch.

    Fei T.

    I came to this bank to ask in come wire transfer. She only write down the swift code for me , and tell me to write down the address on her business card for bank address. Could people work at bank be little more professional and have little better common sense??? So waste time .

    Anna C.

    My mother had an awful customer experience with Branch Manager of US Bank South Pasadena refusing to accept her Illinois ID with no exp date. The day after my mom went to US Bank in Arcadia to cash her Social Security Check. Eric Chu NMLS# 1728772 helped her with banking services and even educated us on Illinois ID laws that IL residents 65 yrs & over will not have an expiration date. He gave my mom his business card in case she runs into any future issues at US Banks, and he advised her to have them call him. Thank you, Eric for your patience with my mom! She's elder and her English is not so easy to understand, but you treated her like you would any other human being, with respect and kindness.

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    11 months ago

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    18 days ago

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    1 year ago

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    5 months ago

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    1 year ago

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    3 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    15 years ago

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    14 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    A branch with truthful people that sincerely help my financial need. Their advice is valuable. I am glad I give this bank a try!

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    8 years ago

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    8 years ago

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    8 years ago

    Very friendly and professional branch manager. Solved all the problems for me. Highly recommended !!!

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    9 years ago

    Never enough employees always long lines and atms always down! This bank sucks, this the reason why I'm switching banks.

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    8 years ago

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    15 years ago

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    9 years ago

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    10 years ago

    Great Bank Professional Customer Service

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    9 years ago

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    14 years ago

    Not a fan of Big banks but the best bank by far. When I come in they always greet me by name. I highly recommend them over other banks.

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    12 years ago

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    Ask the Community - U.S. Bank Branch

    Review Highlights - U.S. Bank Branch

    I personally have three banks I do my banking with and US Bank,this particular location, is OUTSTANDING.

    Mentioned in 10 reviews

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    U.S. Bank Branch - banks - Updated June 2026

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