An amazing experience!…read more I came to deposit some cash and a check and the entire process went super smoothly. My bank teller was also very kind and we made light conversation. She didn't ask for my ID or anything else that other Chase banks do -- which is such a hassle. The place was relatively clean and I was the only one waiting in line. They had a bunch of pens available for customers to take and everything was quite organized. I'll definitely be back in the future!

I have such great experiences every time I visit Chase for various business needs. Olga Contreras…read moreguided me to reopen my business account, and she was very helpful with knowledge to answer all the questions I had. Even though she knew that I was operating a small business, she spent a plenty of time to setup whatever I needed. Thank you so much!

I'm writing this review specifically for the branch location in Temecula on Winchester Rd. because…read morethis local bank has excellent friendly and speedy customer service. During my younger college and adult years, I banked with Wells Fargo and Bank of America but I always found long lines for service during most of my visits. When I settled down in Temecula in March of 2019, I decided to open my checking account with a smaller local bank and I chose Provident because other members of my family have enjoyed banking with them for almost 20 years. Whenever I need to go inside this location (there is an ATM outside), I am always greeted with smiles by Bekah, Anthony, Armando and the rest of the friendly staff. I am usually helped within a couple of minutes, sometimes right away as there are not long lines when compared to the bigger nationwide banks. Most importantly, I have never had one problem with any of my direct deposits, funds transferred or debit cards issued by Provident. I started with one basic checking account in 2019 and now have three accounts with Provident and will continue to give them my business as long as I am a local resident of Temecula or Murrieta. A very happy customer! Sean C.

Anthony has been a great help to me, especially when I first started with my job. Him and his team…read moreare always friendly and available to answer my questions.

Mar Lisa is the Branch Manager. She is Always Kind &…read moreThoughtful. Recently I was a victim of FRAUD! I talked with Mar Lisa about the FRAUDULENT company. Because this FRAUD took place in Russia & China Mar Lisa destroyed the ATM card that was compromised by these foreign countries. Mar Lisa put a Block on this ATM number. She was Thorough! She was Kind to me during this STRESSFUL time. Her Kindness was Much Appreciated.

Nice idea, but Cal Coast Credit Union isn't ideal for many business models needing flexibility.read more

Thanks to Joan! She's a great person! She welcomed me in, ready to help with any questions…read more She noticed I didn't have an account, so she stated that Wells Fargo charge to cash a check. Which is understandable. I figured. She implied to get an account so, I don't have to be charged. Which I will do next time I come in. Thanks again Joan!

Joan is amazing. Last week I came in and had a really crappy experience with a teller. They made…read moreclerical errors and had me do double the work filling out paperwork when it wasn't even my fault. Today I came in and Joan was absolutely amazing. Went above and beyond and made the experience so much more enjoyable.

They are very rude and very unintelligent. They cannot keep their clients information organized and…read moreconfuse information every phone call. When you try to understand or repeat what you were previously told they have a very rude attitude when all the customer is asking for is clarification. I would not recommend using this location to anyone unless you want to be frustrated and achieve nothing.

I had a great experience with them the first time I applied. Everything went smoothly. With a…read moreperfect payment history I was pre-approved for another loan but couldn't qualify without cosigner or a car (had recently gotten into a car accident so I no longer had a car). I applied again once I had a car and was told once more I was pre-approved but now they're saying they have no options for me. If that were just the problem then I'd leave it as annoying business practices. My issue is specifically regarding this branch (and Chula Vista). I set an appointment for Monday. Received a text telling me that they were having staff issues and will get a hold of me as soon as possible. I don't receive a call until 5:20 (Chula Vista). The call mysteriously disconnects and I call back but it's too late. No one picks up because it's after 5:30. I reschedule myself online. I call at the time of my appointment and am out on hold. Call disconnects. I call again and am told the person I was supposed to talk to just took in a walk in. What?? During my scheduled time? Am told I'll get a call back between 1-2. I don't get anything until 3:30. Mind you at this point I had rescheduled again for 4pm since no one got back to me. I am told that there's nothing for 4 and that no one can help me. I was supposed to have my meeting at 11;20. Yes? That's the time I called and was told that the person took a walk in. How is that my fault? Am told maybe I can have my call the next day at 9am which doesn't work for me because that's when I start work. After expressing frustration someone helps me. Only to be told two days later that there's nothing for me despite being told my chances were high. Incredibly dissatisfied with the service and it's hard to believe that they did everything right when they're so disorganized.

I have been a SDCCU member for over 30 years. With its growth over those years there were a few…read moregrowing pains for sure. But, SDCCU has never let us down whenever we needed to interact with them; being it a loan of any kind where we selected them, dealing with issues related to our checking or savings accounts, fraud crap on our accounts, wire transfers, trust conversion, etc. I chose this specific SDCCU as I have been frequenting it, by far, the most of any branch over the past nearly 20 years (as recently as the other day). I rarely have ever set actual foot in the actual building itself, as the wife tends to most matters, because their online banking is fairly easy to navigate. The employees at this bank branch have always been courteous, helpful, quick and efficient. So, for a bank branch I give this branch my 5 star rating (as good as it gets).

Online banking repeated down, and customer service does not respond. This is an on going problem…read morewith this credit union.

Used their ATM and I liked the options to get $5, $10's and $20 bills back. I found one in San…read moreMarcos that gives dollar bills which is great.

My father passed away and I'm currently in charge of his estate. He banks with BofA. I've reported…read morehis death and personally walked in the bank and filled out all of the paper work BofA ask me to. I took copies of his Trust, his death certificate and worked with a very lovely, kind, helpful woman by the name of Selena. I thanked her over and over again for helping me properly fill out all the forms. She was incredible and for a grieving daughter, who had no idea what I was doing I was so very grateful. Yesterday, I received another document regarding the "certificate of trust" once again the form told me to go to the bank and have someone there complete the form so I wouldn't have to have it notarized. Waiting at a podium, inside Bofa off Ynez Rd was David Cardenas. He greeted me like a stone statue, and asked me why I was there. I showed him my paperwork as he abruptly handed it right back to me and said, "we don't help with this" I said, "yes you do, I just went thru this with Selena, she was wonderful and helpful." I asked for her and was told she was on vacation. David continued to tell me they don't help , then says. We only do this part. I said, Exactly! That's why I'm here! I was instructed to come to the bank with this form and you're immediately telling me "you don't help." If this is your VICE PRESIDENT FINANCIAL MANAGER, think again! Demote him and give his job to Selena. After his cold, abrasive, lack of empathy or guidance in a very painful and confusing time, as I told him, I plan on removing every cent of my dads trust from that bank and banking somewhere else. It was astonishing his lack of help and how strongly his message was he wanted nothing to do with helping me. I explained that I was unsure of certain parts of the form and legally I wanted to make sure I got it right he then handed me a card and told me to call the number for help. Ice cold, unfriendly, unhelpful and I will never go back there again. I let him no before I left, "when someone's family dies, have a little more decency, patience and compassion. We are stressed out, we have no idea what we are doing and we expect more from the institution that is holding all of the funds to our families estate. Do better!

I had an excellent experience at the Banc of California Temecula branch. I came in with an issue…read morelogging into my online banking, and Ivetth and Ivonne were incredibly helpful from the moment I walked in. They both took the time to carefully walk through the problem, and their knowledge made the process smooth and stress-free. Not only did they successfully resolve my online banking login issue, but they also helped me set up Zelle for my business account. Their professionalism, patience, and genuine willingness to help really stood out. Customer service like this is rare, and it made a big difference in my experience. Thank you, Ivetth and Ivonne, for going above and beyond!

Great customer service and the most friendly tellers you'll ever meet, Martha, Melissa and Bonnie…read moreare all super friendly and helpful when I come in every week for my business deposits!

Navy fed is TREMENDOUS!…read more Best accounts! Best rates! Best interest! Best everything! If you can bank here DO IT

Davis was a genius! Made this difficult procedure a piece of cake…read more What I thought would take an hour took seven minutes

Thank you, Armin! I wanted to take a moment to express my heartfelt gratitude for the outstanding…read moreservice you provided. Meeting you in person was truly a pleasure, and we were immediately struck by how helpful and knowledgeable you were throughout our interaction. More than anything, the peace of mind you are offered made a world of difference to us as we navigate this challenging period after our recent loss. Your understanding and genuine support have been invaluable, and we can't thank you enough for the comfort and reassurance you provided. Connecting with you was truly blessing, and it was both refreshing and inspiring to learn from your wealth of experience. We deeply appreciate everything you have done for us. Thank you again for your kindness and for going above and beyond when we needed it most.

I had the pleasure of meeting Armin Hamouni on several of my transaction at Chase Bank. He was…read morealways professional, knowledgeable, courteous, welcoming. He followed up with me on several occasions to make sure I was aware of the status of my document's... until they were received by the attend party. I had a great customer experience. I will definitely recommend colleagues, friends and family to bank with Chase Bank, because of Armin professionalism, and excellent customer service. Thank you Armin outstanding job. Carrie W