Tu 9/16/2025 12:40pm Alyssa was super friendly and knowledgeable. She guided me through the best…read moreoptions for packaging up the vitamins I needed to send to my son at college and expertly indicated my best shipping option as well. So helpful! Thanks Alyssa!

One of the few USPS locations where the staff is actually helpful. We were in and out with no…read moreissue. We had some lingering Christmas gifts to send out to family that is out of town and the agent at the counter helped us properly label our package and suggested the best and least expensive way to send it. This is a mush smaller post office than I am used to and I am sure we caught them during an off day and off hours so that definitely worked in our favor but all I know is, we got our business done without receiving any attitude and left happy that we completed a much anticipated task.

This, unfortunately, is my go to post office when I'm in the area for work…read more I've never experienced Communism first hand, but I'd imagine that taking care of postal business here feels the same as taking care of postal business at the Soviet Ministry of Postal Documents did in 1981. Everything moves sloooowly and the entire facility feels like it was designed to suck out your soul and break you. Workers here are disinterested and ineffective at best and hostile and useless at worst. It once took me close to an hour to pick up a package, as the two sour and excruciatingly inept workers processed the line. I will say that the guy running the passport service is a step up from the counter clerks, but for everyday stuff like mailing and picking up packages, forget it. In the end, it's an utter debacle to do any sort of business here. I've driven way out of my way to not have to use this branch and I would advise the same if you're thinking about going here. Zero stars. The worst.

Won't deliver mail for 4 months. No one is in charge. Complete incompetence. Supervisor and post…read moremaster voicemails are full (on purpose). Completely unresponsive. Keep changing mail carriers and they never show up.

Clerk definitely couldn't be bothered to get off her phone to answer questions.. bad customer…read moreservice

Sign said they close at 5 but the door was locked at 4:30. Not a fan of that but the workers are…read moremuch better than the ones in the Mamaroneck (the town not the street) branch.

Office hours are 8am-6pm Monday through Friday. I arrive at the post office today, Thursday 6/18 at…read more5:22pm and they are closed. No sign for early closure today just no one there. Guess they decided to give themselves an early weekend without telling anyone.

I would give zero stars if possible. This afternoon around 4:15 PM, I waited in line for 25 to 30…read moreminutes. There were two associates--one woman wearing a mask who was helping multiple people, and another with glasses who was just talking until she finally assisted the gentleman before me. When I reached the front of the line, the woman with glasses told me her computer wasn't working correctly, and her label printer wasn't functioning, so she couldn't help me. I asked if the second associate could assist, as she had just printed 5-10 labels for the woman in front of me. Before I could even approach her for help, she loudly declared, "That's it, I ain't doing anymore labels!" I was shocked by how rude she was, making me feel like I had done something wrong just by coming in with a QR code. Instead of trying to help, she refused to assist, leaving me with no choice but to walk out without mailing my package. I expressed to both associates how incredibly rude they were and that I didn't deserve to be treated that way. There was a line of over eight people behind me, and I had already waited with about eight people in front of me. I understand that USPS employees may not always be happy with their jobs, but a little decency is expected when someone is kind and simply asking for help--especially when it's your job to print labels as part of the service. I do not recommend this location, and I hope management addresses this issue with their team. This is not how a community USPS should operate.

Sometimes think they are TRYING to allow our USPS to be privatized, which would be horrible. But…read morefor the second time in a few months a package mailed via priority mail has stalled for days somewhere between the Rye PO & California. This time a Christmas package mailed on Dec 15 did not arrive until Dec 26! I could have driven it there myself in that time. This is insane.

Atrocious customer service when I came by to drop off a prepaid package. Very rude attendants. I…read moreliterally live 2 blocks from this post office and would rather drive 20 minutes to the Scarsdale location to get better customer service. These folks were truly miserable.

Arrived after closing to drop off a letter and Tavon was very helpful! 5 stars for himread more

So ungodly nasty and rude. Marlena Pina was so nasty, looking at one page of our paperwork, finding…read morea small error and bit out head off for it. We redid the 2 pages and brought it back. She then found another error on the page she hadn't looked at and again bit my husband's head off. Lady, next time to your job and examine all the paperwork before sending us back to make changes. She verbally attacked my husband and he said to her well you only pointed out the one issue. She got mad and screamed at him that "don't you accuse me of anything SIR!". Her behavior was simply shocking. How are these workers allowed to speak to customers like that? Will never go back to this location.

Good experience applying for a passport here. The process was efficient and the worker was helpful.read more

Jose provided exceptional customer service and turned an incredibly frustrating day into a positive…read moreexperience. I was assisting an 80-year-old individual who needed fingerprinting for a background check. We originally planned to go to the White Plains location but were unable to get confirmation that the fingerprinting equipment was working. We then traveled to the Stamford location after calling ahead and being told that their machine was operational, only to arrive and find out that it was not. Determined not to give up after spending hours traveling between locations, we decided to try the Greenwich office. We arrived less than 10 minutes before closing, only to learn that fingerprinting services end one hour before the office closes. This was information that the Stamford location should have provided when directing us there. After hearing everything we had gone through, Jose took the time to listen and understand the situation. Rather than simply turning away an 80-year-old who had spent the day traveling between multiple locations, he showed genuine compassion, patience, and professionalism. Jose went above and beyond to help us and treated us with kindness and respect throughout the entire process. After such a stressful day, his willingness to help made all the difference. Outstanding customer service is hard to find, and Jose deserves recognition for the way he handled our situation. Thank you, Jose, for your empathy, professionalism, and for helping an 80-year-old individual complete an important fingerprinting appointment after a very long and frustrating day.

What a beautiful building outside and inside. I wish they kept up with the Maintence inside and not…read morelet the beauty and old architecture disappear. Post office is a bit busy at times but service is acceptable.

I received great customer service! The lady that assisted me was super informative and professional.read more