Terrible and Unprofessional Service…read more USPS in Upper Marlboro has been incredibly frustrating. I was expecting packages today that were too large for my mailbox, but instead of delivering them to my door, the carrier marked my address as "vacant" and returned the items to sender. I literally saw the carrier in my neighborhood. After calling customer service, I was told this particular carrier marks mail as "vacant" if people don't check their mailboxes frequently. That's absurd and unprofessional. Now I have to wait another day for redelivery, all because of laziness or personal assumptions. Completely unacceptable.

Despite living in the area for over 20 years, this was my first time visiting this post office…read more It's an older building, so it was a little chilly inside. It's also small. Three windows were open and i was out in 20 minutes, despite the line ahead of me. The rep I had was very nice and friendly. I would return.

I had a great experience as a customer here. Kudos to the clerk who helped me look over my…read morepassport renewal application. It was received by the passport office in a timely manner. Good job !

I'm a new resident in the Laurel area, when I purchased my home I wasn't given the mailbox key…read moreFebruary 11, 2026 , I paid $40.00 for a new lock today which is March 11, 2026 it's has been 33 days no key, no mail, I have visited the post office twice the two evening female clerk states no key, no mail, I requested to speak to a post master their response, he workers out of several location and stated my mail is located at a post office that's not open to the public, I am requesting an investigation, this issue need to be address to hold someone personal property as sensitive as there mail is unacceptable,

Omg this place is awesome!! The staff is soooo nice a total…read morechange from city life! I felt like the cashier was my family member, she welcomed me and was happy to Help me and told me come back anytime! I almost passed out!! Very small cozy and still had what I needed to mail my package! I was afraid to come to the post office and I was driving by and notice this! It wasn't even on my map gps in my car, a pleasure coming here and I'm definitely a life long customer!!

I grew up with this post office! It wasn't until the past few years that a postal worker that's…read morecome to know my parents and I finally quit and moved on... the place holds such nostalgia, and it always had a distinct smell -- not a bad one, just a unique one. I've said it in other post office reviews, but I rarely step in there to drop off boxes or other mail -- and at this point I didn't need steps... so 98% of my visits were PO Box checks for the fam. I can count the times that I saw actual crowds, which were usually around holidays or on weekend afternoons. And I appreciate, though the interactions were minimal, that the staff in there were always kind. A lot of people that plan to be in and out tend to park right outside the door... but do it at your own risk, and it's technically not supposed to be a parking space! I saw many get ticketed in the past. And the parking spaces aren't far at all. I will say that since that LA Fitness opened up years ago that the lot is way busier, so you may have to park far haha.

I always forget that this Post Office exists. Maybe because it is back in the cut off of Watkins…read morePark Drive and can't really be seen from the main road. As far as I know it is full service and it is never crowded. I had to go in during this girl Rona and it was virtually empty, which was completely different from others that I passed that many folks waiting in lines outside. Of course masks were required and 6ft lines were but in place in addition to limit on who is allowed in the lobby. I have always been pleased with the staff in this location. I will continue to return of course when remember!

Absolute horrible!!!!!!!!!! We've been living here for 20 years and this is the worst the customer…read morehave been. What is going on these days with people one girl and two guys and the girl had a horrribleeee not terrible her attitude was absolutely disgusting and the guy took over. It's like you have to fear sending a package!

It's slow and the staff has been rude for over a decade! Close this trash location since we have…read moreto go elsewhere for better service anyway. Tina is inefficient, disrespectful and rude.

"A year has passed since I wrote my note," the narrator reveals before laying bare that he "hope[s]…read morethat someone gets my message in a bottle" in the Police's 1979 number one, UK chart-topping, hit song of the same name. But what if, instead of those pleas echoing from the vocal chords of an island castaway, they were delivered matter-of-factly from one of the many soon-to-be-satisfied patrons of the U.S. Post Office located at 10901 Rhode Island Ave. in Beltsville, Maryland? First, we would lose all manner of suspense in the lyrics credited to Sting; and, second, the narrator's devastating visual discovery of "a hundred billion bottles washed up on the shore," signifying that he's "not alone in being alone," would never have happened, because the bottle, carefully sent via USPS, would have reached its intended destination within the relayed projected time.

Customer service was great at this location. I went here yesterday for the first time to inquire…read moreabout passport services. I spoke with a staff member who was Asian, I'm sorry I didn't get his name but he was so helpful in answering my questions and explaining the process. I was impressed and appreciative. I went back today with my documents and a young lady named Shawnte assisted me. OMG, she was so pleasant and helpful, she patiently took care of my documents and gave clear instructions, at the same time assisted other customers just as efficiently and friendly as she did me. It is refreshing to receive this type of service AGAIN! I have gone to several USPS locations in Rockville, Bethesda, Kensington, College Park and now Beltsville. I have to say the service and tone of this Beltsville location is superior than the others. I say it's refreshing because in today's world the type of service we receive is horrible. It's absolutely horrible to call any business for assistance and receive appropriate service. We're lucky to get a person on the phone and one who can actually resolve the issue. Thank You Beltsville USPS!! You're doing something right !!

Living in Eastport it is wonderful to have such a good post office nearby. Service is always…read morefriendly, fast and efficient. People working there have always been knowledgeable about mailing options for me. being a small business owner it's important to work with people that know what they're talking about. my wife and I also renewed our passports there and the service was quick and easy. I saw a variety of reviews but as far as I'm concerned they are a 5+ star USPS location.

Self service kiosk machine works but they locked the package dropoff. Whats the use of "24" hour…read morelisting but they lock the dropoff on holidays and weekends.