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    U Save Auto Auction

    2.8 (76 reviews)
    Closed 9:00 am - 7:00 pm

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    Engine issue
    Lennel W.

    Review for U Save Auto - Harbor Blvd, Orange County** After one month, this is the situation with the car I purchased from this establishment: I paid $8,000 for the vehicle and have since spent an additional $9,000 on repairs. Please refer to the attached photos for proof. Before leaving the lot, we informed the auction that we wanted the car inspected. The sales agent assured us he would contact his auto shop to arrange the inspection. Instead, he delayed the process for four days, then called to say we could finally bring it in. Upon arrival, the mechanic candidly told us that this company routinely stalls until it's too late for repairs and that this is a common tactic they use with customers. I purchased a Mini Cooper and have now invested nearly $20,000 in total. I do not recommend this company under any circumstances.

    DO NOT WASTE YOUR TIME! If you like high payments, with low money down, vehicles that don't run and management that hides. This is the place. Got the car on valentines, next day the timing chain was failing, it had to be towed. $225 out of pocket to drop it off. The dealership cleared the codes and didn't replace it. Next day same thing happens, check engine comes on and the car starts to over heat. I Took the vehicle to AAMCO. It needed almost $1500 worth of work done on the cooling system and a short in the electrical system. Usave sends me to their mechanic who found the cheapest solution for the dealership, an easy way to appease the situation. The manager JC refuses to answer his phone. Runs out of the dealership whenever approached and will not take any responsibility. Anytime I call to speak to him the receptionist acts like she's never spoke to me, and no call has ever been returned. I go down, leave the vehicle and got refunded the following day. The lack of professionalism, the absolute absence of integrity and incompetence is astounding. This is not a place you want to have any business with.

    Me loving my "new" Suburu Impreza
    John M.

    Absolutely amazing experience. Truly worked with my lack of credit and not so great down payment. Emmanuel was definitely the best part of the transaction. Worked with and fought for me from start to finish!! Even made signing paperwork a simple and enjoyable transaction!!

    Bought my new car with Miguel Chaparro loved the service! Recommended to anyone !! Accommodates accordingly!

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    6 years ago

    Thanks to Jonathan he was really helpful and helped me get my car . I appreciate it . Good costumer service !!! . And clean area

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    6 years ago

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    7 years ago

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    7 years ago

    I was offered great service with an easy process in a timely manner. I suggest this dealer to anyone struggling with bad credit.

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    6 years ago

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    5 years ago

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    7 years ago

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    6 years ago

    Great service, Miguel was great and professional and bought a great car, definitely will come back

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    6 years ago

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    5 years ago

    Willing to work with people if you keep them notify on what going on hopefully they stay helper an understanding they seem to have a heart

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    7 years ago

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    10 years ago

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    5 years ago

    Review based on customer service For ARMANDO he helped us and told us everything step by step . If you go to this place ask for Armando

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    4 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    6 years ago

    Miguel was very friendly understanding and professional. He helped me get my first car thank you so much!!

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    7 years ago

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    7 years ago

    Awesome selection of cars for a great price! I highly recommend you talk to Miguel and he will help you get a steal!

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    7 years ago

    This place is professional. Ask for Emanuel because he's the best. You should really get a car here.

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    7 years ago

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    9 years ago

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    6 years ago

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    Page 2 of 2

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    Review Highlights - U Save Auto Auction

    Emanuel was able to get it done, will get you approved, good or bad credit even if you have a repo.

    Mentioned in 7 reviews

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    California Beemers Teslers

    California Beemers Teslers

    4.3
    (1.5k reviews)

    We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

    Drove an hour with my family for a car that was sold the night before... even though I confirmed…read morethe appt in the morning. Tried out other cars I liked but found out the advertised price is not the actual price. +$5k of wheels and ceramic coating, and fees as an additional cost. It's mentioned in the listing that this may be the case, but it's always the case on every car. What I REALLY didn't like though was the "extra" DMV fees, which is not allowed. Those are fixed costs...Last, when asked about the manufacturer warranty, it was overstated. We did like our sales rep, inventory, but the pricing strategy was really not ideal.

    Auto Boyz

    Auto Boyz

    4.0
    (80 reviews)

    Beto was So Amazing and Helpful! You name it . He was there to help in so many ways…read more Such a good experience purchasing a car here . Definitely recommended!

    **PLEASE NOTE, THEY ARE PERMANTLEY CLOSED & NO LONGER IN BUISNESS**…read moreIt pisses me off they tucked tail & ran,but I'm grateful they are shutdown & can't hurt any more people! These scam artists pray on the vulnerable & those looking for a simple car! Not even 8 months ago I went in for a Honda accord that was for 7 grand & was about to put 2 grand down when they changed their mind & did the old bait & switch raising the price to $13 grand, but oh we have a brand new car that you like, more reliable, great on gas & it's a Toyota! I didn't know what a Mirai was, neither did they, but I was approved on the spot, but had to wait for a second approval on the phone! Next day I found out it isn't a hybrid as I thought & as they claimed, it's a fking hydrogen car that aint shit, IT'S JUNK! By law I had 3 days to return the vehicle & I tried to do that, but the owner of the place was violent over the phone, talking shit & threatening to sue me & I still have the recording! I was nice & courteous & wanted him to take the car back, he kept refusing, then stopped answering my calls! The owner also claimed I got the second approval, he got his money, yet I was told over the phone by the finance lady that somebody will notify me in 3 days to a week, so how the fk the next day he got his money?! Well somehow, he did, & I'm stuck with this brick! Scam artists! Not even a year yet, been 8 months now, money I don't have, I had to change 3 tires that we're old & dry rotted, but they claimed it was new! I still have to change the passenger side! That's about $1300 on 3 tires already! I wonder what name they'll come up with to scam more people! Car Gurus claimed them to be the number one used auto dealership in Orange County, I fell for that shit!

    Oc Autohaus

    Oc Autohaus

    4.3
    (276 reviews)

    Six Stars Auto Dealership and Services…read more We bought a Porsche Panamera Turbo Executive here. The Owner, Vincent, and his staff provided first class services. The entire purchasing process was very professional,plesant, quick, and smooth. highly recommended. will buy again. Thanks Mr. Vincent Ho and his Team.

    Sam and Bassam helped us get an amazing deal on my 2018 toyota tacoma trd pro and made sure I left…read morewith it fully detailed! He offered amazing service and made the entire experience a breeze. If you want to feel good about buying your vehicle Sam and his team at OC AUTOHAUS are the guyS to go too! When I called the dealership and spoke to Sam about a truck that I was interested in and came in a few hours later, he greeted me with kindness and immediately made me feel like he wasn't just trying to make another sale. He asked us questions about myself on the test drive and it felt like I was talking to a genuine friend and not a salesman. He was patient, understanding, and helpful through the whole process of what my end goal was and was very transparent about the whole process/vehicle and again didn't make me feel pressured or like i was just somebody he was trying to get a sale out of and get in and get out and it made me want to sign the papers even more. The main point that sold me was the honesty and transparency of the vehicle. He has told me what maintenancewas done n wasnt done.. other dealership would just say what a customer would wanna hear n lies about how good the car was but they had told me the background n history of the car. It meant so much to me and his words were very heartfelt and genuine. Everything else went extremely smooth and I will recommend him to everyone from now on who is looking to buy a vehicle. I am extremely grateful for all that he did, thank you Sam n team autohaus

    Santa Ana Public Auction

    Santa Ana Public Auction

    1.0
    (3 reviews)

    I got good customer service looking at vehicles in the "silent auction" but both the silent auction…read moreand live auction were 100% Scam. First of all, a silent auction is where customers put in the highest they will bid and a winner is chosen. This "silent auction" - make an offer and they will accept it or not. Hmm, that sounds more like a regular car deal than an auction. Second, all the vehicles in the live auction have a reserve high enough that about 8 cars in, no one had actually won anything. Even weirder, after the customer's highest bid, the auctioneer continued to bid the car up himself before sending the car went to "2nd auction" - where, like the silent auction, you can make an offer. It was like he was outbidding us! So basically they are getting you because you think you are participating in an exciting auction where you have the chance to get a great deal, then after lured they find ways to sell you a car while keeping up a charade of auction. The smart people left after a few rounds. Here's an idea- if there's a minimum price you are willing to accept for your cars, make that the minimum and see where people bid from there, instead of having a phantom reserve price on everything and an auctioneer outbidding the customers.

    I had the worst experience here. To cut it Short, Got sold a frame damaged mercedes, they gave such…read morea hard time trying to just get them to even talk to me. I lived right across the street and my boyfriend took a week off to deal with situation. Please. I'm keeping it short, but be careful when you come here.

    The Spectrum Financial

    The Spectrum Financial

    4.3
    (12 reviews)

    5 Stars all the way!! Seriously, the easiest way to sell your car…read more Abid purchased two of my cars within a month of one another - both times, the transaction was as seamless as possible. Abid is as personable and honest as it gets - very nice guy who is passionate about CLEAN cars. He will pay you Top Dollar for your CLEAN car and simplify your life. The transaction went exactly like this both times; Picked Abid up from the airport (5 minutes from my house), drove 3 minutes to my local Wells Fargo, Abid and I grabbed a cashier's check together, signed the title/Bill of sale over to Spectrum Financial (which he filled out in 5 minutes) and that was it! Within 20 minutes the transaction was completed. DONE. No dealing with annoying private buyers, tire kickers, people who need loans, PPI inspections, back and forth, wasting your time and energy etc. THANK YOU SPECTRUM FINANCIAL AND ESPECIALLY ABID!!

    I really appreciate it how easy it was to sell my Mercedes-Benz GLE350 to spectrum. They offered a…read moremuch better price than many other dealers that had reached out to my Facebook marketplace ad. And it was so much less hectic and chaotic than dealing with individuals, all the back-and-forth. Thousands better than Carmax! Honestly, I don't think I would've gotten a better price if I had held out for an individual- would've cost me a lot more time. As a busy physician, this was a very valuable service to me. The whole transaction took 15 minutes of texting to settle price , and half an hour at my local Wells Fargo, minutes from my home. Abid took it on a quick test drive, felt that it matched up to my description, and offered the full asking price, via cashiers check, which accompanied me to cash. Signatures were super quick. I didn't feel like I was losing thousands in value by selling quickly to a place like Carmax. Or losing a lot of time dealing with individuals. Best of both worlds!!

    U Save Auto Auction - carauctions - Updated August 2026

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