Wish we could have found them sooner, they helped us get a car in a time of Needs! They are very…read moretransparent and willing to help and understand our situation like no other, we have been into so many dealership and USAVE is the best by far on helping people get a car!! Miguel is such a great and friendly guy. Thank you so much for the help!​

just got off the phone with Emanuel from USave Auto Auction, and once again they refused to let me…read morespeak with a manager. His attitude was dismissive and unprofessional, showing no concern for customer service. I explained that it's not normal for a car to break down within 30 days, not to mention that the check engine light come on 2 days after i had it, which leads me to believe that they reset the code. that in situations like this, most dealerships offer some level of support. Instead, Emanuel told me the only option was to send the car to one of their mechanics--at my expense. He also tried to blame the issue on the fact that I put a thousand miles on the car, which has nothing to do with an engine failure this early. Based on this experience, I strongly advise others to avoid buying a car from this dealership.

They sold me a car that had the miles rolled back, and when my title came back with TMU and the car…read morewent into investigation it was proved. They told me a year had passed, even though it was under investigation for 8 months. Then they offered me $900 to "buy" it back (I paid 8x that and only put 3,000 miles on it. DO NOT BUY FROM THEM, RUN!!!

Thanks Eric Hardy for giving me a jump start today when I was stranded at the 76 gas stationread more

Horrible they are FRAUD and sell you bad cars ( will turn off check engine light) sell car and let…read moreyou buy a car knowing it's no good!!! they have you sign a form as is but it's fraud because they turned off the check engine light showing nothing wrong with the car as soon as I drove back home to Riverside th check engine light came on and I took it to autozone to see what was wrong and to my surprise issues that they knew about . I called same day and took the car back the next week for the to fix which I doubt they did got it back a week later and the same issues came about. I will be taking this to court because how dare you sell a car knowing it's a piece of shit! Now I'm stuck trying to fix a car that was messed up from day one

My experience with West Coast Auction was extremely frustrating and disappointing. The bidding…read moreprocess did not feel transparent or fair. It appeared that the same vehicle was being bid up repeatedly until the reserve price was met, creating the impression that bids were being placed by parties other than genuine buyers. Instead of allowing real market demand to determine the final price, it felt like the auction was structured to push bids higher until a specific number was reached. This made it difficult to trust the legitimacy of the auction. On top of that, communication was poor, and questions about bidding activity and reserve pricing were not clearly addressed. For an auction platform where people are spending serious money, transparency and trust are critical. Overall, I would not recommend West Coast Auction. Based on my experience, buyers should proceed with caution and be aware that the final price may not reflect true competitive bidding.

Extremely dehumanizing experience where they keep yelling at you to sit like a dog. "SIT ON THE…read moreBENCH" I can't sit due to medical reasons and i'm not a dog or slave. Also I was there to get my vehicle out, I have the money and I'm not here to entertain someone's ego. Something is deeply wrong with the people there, and I don't know how they go home knowing how they treat people the way they do. Not only that but they "didn't have the staff" to take my vehicle out the day it was towed, but they have staff to tow vehicles? Then they want to charge me a storage fee because they can't operate a tow yard?? This place needs to be audited heavily.

Par for service from any Long Beach city service. They won't pick up the phone. I usually attend…read morethe actual auction which tend to be all self serve.

I was an employee for 10 and a half years. They illegally terminated me. Because the time clock…read morewasn't working right. There were thousands of complaints. by employees for 5 years. They didn't fix it until they fired me. I did not know any good Lawyers. But I do now, but it is too late. Many vehicles have been stolen. Sometimes security was asleep. I was driving a $30,000 Toyota Avalon, the security did not check it. If I wasn't honest I could have taken it home. But another security checked it across the street

Scammers not a legit place. Stay away. This is coming from someone with experience goes to dealer…read moreauctions.

A friend referred me to Carpair. I liked working with Britt…read more My car sold within one day. Britt told me the price and I asked for a little higher price. She successfully negotiated for the price I wanted since my car was in high demand due to its' great gas mileage. Carpair is the only place I will go to buy or sell a car. An employee came to my home and did a diagnostic test and took photos of my car. This was so much better than trying to sell my car myself. Carpair paid for the Uber home after I dropped off my car at the car dealer. Thank you Britt!

This service was accessible, quick, and easy for us as we were moving to Japan and needed to sell…read moreour car fast. I enjoyed working with Britt as she made the process easy. She mentioned that she would waive the $98 service fee due to my husband being in the military. We were appreciative of that as costs due to the move we're adding up. One thing I would have loved to see in the app is the active offers coming in from different dealers. I wasn't sure if the offers that were coming in were accurate or not, or just made up numbers. I wish I had sent in a CarMax quote on my own to compare numbers, but was told they had already sent one in. Once we sold the vehicle, we completed all the paperwork with the dealer, and contacted Britt for next steps. She had informed me that we'd need to pay her $298. I will admit, I wish she had mentioned that during the process because it was not mentioned once. She had only mentioned she would waive the $98, so I thought we didn't owe anything. I'm not entirely upset as I believe she should definitely get paid for helping us, but ensure all fees are brought up in the beginning for transparency.

My experience with Cali Auction was extremely frustrating and disappointing. The bidding process…read moredid not feel transparent or fair. It appeared that the same vehicle was being bid up repeatedly until the reserve price was met, creating the impression that bids were being placed by parties other than genuine buyers. Instead of allowing real market demand to determine the final price, it felt like the auction was structured to push bids higher until a specific number was reached. This made it difficult to trust the legitimacy of the auction. On top of that, communication was poor, and questions about bidding activity and reserve pricing were not clearly addressed. For an auction platform where people are spending serious money, transparency and trust are critical. Overall, I would not recommend Cali Auction. Based on my experience, buyers should proceed with caution and be aware that the final price may not reflect true competitive bidding.

Worse experience ever, second time here and I only came because I wanted to see if they had new…read moreinventory since last Saturday. They have a few new cars and an Infinity caught my eye, the price on the window was $4,900, I asked a young guy who works there to get it started to check the engine and the inside. Everything sounded well, before he asked me if I wanted to test drive it... one of the owners of Asian descent whispered something in his ear and walked away. After checking for leaks, I noticed they had changed the window price to $6,500 (see the attached pictures up close, minus my buddy being a clown). I felt it was unethical of their part and shady actually. I asked why they had done sone, and he responded that it was price incorrect. Horrible way of conducting business, never buying from them. Attached the before and after pics with proof of their shadiness.