From start to finish, Modello Tile Studio made our Quartz kitchen countertop job go smoothly. Abby…read morewas helpful without being pushy and took care of every detail. Their tile installer did a fantastic job and left everything clean. Their price was fair and their materials were high quality. A great experience!!

We had a wonderful experience working with the Modello team in updating our countertop. They were…read morevery helpful and patient with my husband and me in selecting exactly the carrara white quartz counter we were looking for. The whole process was seamless, from the initial review of the counter space, followed by the removal, then the installation. The team was efficient, professional, and answered all our questions. In fact we are now considering having additional work done, as their pricing, workmanship and product were truly excellent!

My floors look brand new!…read more It was quick and easy to get a competitively priced quote and have my appointment scheduled within the week. I would definitely recommend The Enhancer Grout to anyone who wants a top tier tile refresh.

I did some research on companies who clean and repair and re-grout bathrooms. I was very impressed…read moreby this companies five star reviews, and I read all the comments and they were consistent and excellent! They were here yesterday to clean and re-grout my two bathroom that really needed a refresh and they turned out wonderful! They were very neat. They protected my brand new carpet. They went right to work. They were easy to work with and the end result was everything I had hoped for :) Thank you, Wilber and family for all your hard work yesterday. I am very happy with the finished product.

The online ordering process was straightforward and easy. The order and delivery status…read morecommunication was timely and professional. When I picked up the coping stones, there were a couple of pieces that were damaged during shipping. John made the replacement process haste free and in fact delivered the replacement product to my home himself. Very pleased with the friendly interaction and great customer service. Tony V.

The best displays and assortment I've ever seen! Chris was very helpful with design and selection…read morefor my project.

They did some small repairs to our tile flooring and bathtub. my kids cracked 5 tiles in their…read morebathroom and I was dreading having to repair/replace it all. The Grout Expert team made it seemless and found all the cracks that I did not even notice. You cant even tell there was any crack there before! I will have them back soon for more tile work for sure!

Very quick response time. Did a great job taking out the old and putting new grout in a walk in…read moreshower. Looks lovely, highly recommend!

Do it Green did a great job cleaning our carpets. We have 4 cats and, like all cats, they prefer to…read morepuke on the carpet more than anywhere else in the house that does not have carpet. Do it Green not only cleaned our carpets, they managed to get pet stains out with a pet-safe cleaning solution very quickly! And the carpets didn't take too long to dry afterwards. We will be using them for our carpet cleaning needs in the future!

Luiggi and his assistant did a great job tackling our large amount of carpet that has been abused…read moreby our two young children and a chai-drinking wife with an unsteady hand. The pricing was fair, they use green cleaning products (which is great, given my asthma/allergies) and were very responsive and easy to schedule with. They completed the entire job within 3 hours using two truck powered carpet cleaners, which included almost 2000 square feet of carpet and 10 dining chairs. The dining chairs look brand new again, which was amazing - and the carpet is much cleaner (although there were a few permanent stains they were unable to remove - which is not surprising).

Great source of large format porcelain for your projects…read more Beautiful showroom. I love all the textured porcelains. Their European cabinetry really contemporary and a good choice if you can wait 12-16 weeks for delivery.

We were excited to work with them as their tile and vanity selections looked great in the showroom…read more When we received the tiles it was completely different from what we had selected. The samples we liked in the store didn't match the final delivered product. The color was off and the texture was just a print. Not the sample we had seen. Also, I would be very careful going to Porcelanosa, their quality seems good in the store but when you get the final product at home, it is not that great for the price you pay. The stone-looking tiles have a blur pattern that is fake and stamped on and that is not what we saw on the sample in the store. On bringing this up to the team at PORCELANOSA, they said that their batches can vary in color. This was also not told to us when we went to buy the tiles. We wanted our floor tile to be light and the walls to be darker. We ended up having the floor and the wall tiles look the same. The Vanity also was not constructed well. The doors would not align straight. And the customer service is not very good. Not helpful and pleasant to work with. The return instructions we not clear and the whole process was a very bad experience. And they don't provide pickup of the damaged items. You have to arrange for the large vanity pickup yourself pay their shipping fee or take it back yourself. Upon complaining multiple times they agreed to pick up the defective vanity for us. I will not be going there again.

5 Stars! Of all the contractors I worked with on my whole-house remodel, Elegant Stone & Cabinets…read morewas by far the best! Kira is a gem. She is the most patient, detail-oriented, incredible customer service person I have had the pleasure to work with. She helped me design the kitchen of my dreams, and thanks to Elegant Stone & Cabinets reasonable pricing we were able to get a buffet as well. I would highly recommend this store, and Kira specifically!

Working with elegant stone and cabinets was so easy. I was worried something would go wrong, like…read morethey would cancel and adjust date, or would take lo ger than they said. But no. From beginning to end we t smoothly. We hot counter top, backslash and new sink done in 8 hours, 2 guys did all the work. It looks great, love it and would recommend.

I barely ever write yelp reviews but this is definitely deserving of one! I started my search for…read morenew countertops and I got a lot of quotes...I mean a lot. I had my heart set on a calacatta quartz and I learned most vendors charge a similar price point per quartz slab. The biggest difference in price was in labor. I decided to go with Tiles Warehouse because Steven gave me the best vibe, the best price on labor, and the quickest turnaround time. Sounds too good to be true, right? Wrong! My beautiful new quartz countertops were installed before I knew it and I was thrilled! Steven and his installers were knowledgeable and professional and did a fantastic job! I was very happy with the final product! So, naturally, when I needed tile for my kitchen backsplash, I returned to Tiles Warehouse to check out Steven's tile. I showed him what I liked and he found something comparable and even gave me an amazing price on a beautiful, intricate marble herringbone! Unfortunately, I made the mistake of allowing someone with minimal tile experience to install the backsplash and it didn't turn out well. I was crushed. Enter Steven and David to the rescue! Steven came out and looked at my tile and assured me that they could remove the tile and install new tile correctly. Although I was concerned that my expectations were a little bit too high for this intricate marble tile, I decided to reorder the same tile and try again. David and his crew came out removed the old tile and did a beautiful job installing the new tile! I was so worried that I would regret redoing the tile, but my only regret is that I didn't let them do the tile the first time around! If you need tile or countertops, go to Tiles Warehouse and talk to Steven. If you don't have an installer that you're confident in, go and talk to Steven. You won't regret it! I'll definitely be using them for my future bathroom projects!!!

Response to the owner- Seeing all your response to all your bad reviews as "ridiculous," is…read morehilarious to read. Your response to numerous bad reviews, which in business is called a trend, is what is hilarious!

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

Alex and his partner Vitaly have just finished a complete remodel of our two bathrooms, and they…read morehave done a fabulous job. They not only put up the porcelain tile on the walls and floors, but they also installed new counters, mirrors, toilets, and a shower and jacuzzi tub, as well as all the fixtures. (We selected and bought the tile, counters, shower base and tub, and fixtures separately.) Their care and attention to detail was outstanding! In addition, they are very considerate, warm, and friendly--extremely easy to work with! Highly recommended!

Alex did a first-class job repairing the slate tiles in my home front entranceway. His work was…read moreprecise, neat and the tiles match the adjacent tile work perfectly. It was not a huge job and I'm glad he agreed to take it on. He started the work immediately and had it completed in short order. From the quality of the work, it is clear that I will trust Alex services for bigger jobs, interior and exterior. Alex Custom Tile has my full recommendation.