My wife's phone was severely infected with a ton of malware and virus'. To the point Spectrum was…read moretelling her that she had to buy a new phone and she would lose everything. Kevin worked his magic and spent an hour cleaning it up. Saved us a ton of money!!

I cracked the screen on my cellphone and was distraught. A stranger told me about the cell phone…read moredoctor. I googled it and found a location near me in Fairfield. I called and he told me they were open until 8:00pm. I was also told how much it would cost and how long it would take. I arrived at the location and the service was prompt, the store was neat and clean and a pleasant atmosphere. My cell phone was fixed within 15 minutes, it's as good as new, and it only cost me $115 + tax. Totally a great value and even better service. I highly recommend!! Pamela King

The guy was fast and nice and the price was pretty decent but after replacing my screen my iPhone…read morekeeps shutting down and going blank. I've tried restoring the phone and running a software repair program. Nothing has worked so far. It shuts off and comes back on when it wants to. Never had an issue until I had the screen replaced.

I came in earlier today with a cracked Samsung S4 screen. I had already had the screen replaced…read moreonce before because a friend of mine cracked the phone. I had no idea that that was an issue so I didn't mention it when I dropped my phone off. Not only that, when I did drop my phone off, they didn't even ask for my name OR a number to reach me at. I found this to be REALLY sketchy. I told them my name anyway and they put a small sticker on my phone with my last name on it. They told me it'd cost $75, that was considerably cheaper than the first time I got the screen replaced so I gave them the benefit of the doubt. They told me to come back for my phone in an hour. I went shopping for an hour and half and came back. When I came back, they told me they couldn't fix the screen because it was already fixed before. Since it was apparently replaced with a screen that isn't authentic (which I was not aware of, it says "Samsung" on it....), they told me that it would cost $129 because they would need to replace the LCD screen as well. They guaranteed that they would crack the screen if they pulled the replaced screen off. I'm going to assume that replacing the LCD screen is some sort of liability... Which is funny since not getting any of my information sounds like that could have been a liability, could it not? I decided to look for more estimates because that is ridiculous. Especially since they didn't get a number to contact me on. My screen is also a lot looser than it was before I brought it in. I was considering not fixing the screen and just living with the crack but now it's mandatory that I get the screen replaced. I found another store that estimated me at the same price, if I can't find anything better (though I may be able to get it replaced for $89 at a location farther away, feel free to ask me about it), I will be taking my business there. I am visiting from Los Angeles and back home, they always ask for some contact information to let you know that they are done fixing your phone. The cell phone repair store I normally go to even checks in while he's repairing.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

Very helpful, thorough and friendly staff. I brought in a Pixel 6a with wired mic issues and they…read moreadvised me on my options.

I was walking in here not knowing what to except I walked in and Nick was in there and showed me…read morethere programs and what they had to offer very respectful and not forcing any program or anything just telling you the benefits I 100% recommend him.

His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

The owners here are super friendly and patient, which made the whole process easy. They ordered the…read moreparts quickly and gave fixing my phone an honest try. Even though it couldn't be repaired with a simple solution, they didn't charge me for the attempt, which I really appreciated. In the end, I decided to just get a new phone since mine was over three years old, but I'd definitely come back here for future repairs.

This is by far the BEST of the best when it comes to quick, affordable, and quality phone repairs!…read moreThe man who owns/works at the place is very friendly and welcoming. Ive had my same iPhone XR for about 5+ years now, and in that time i have broken the screen over 10 times. Every time it happened this was my go to place. I was charged no more than $100, and it only took about 15-30 minutes each time. Meanwhile other places were all charging a bit more, and said they would have to give them my phone for multiple days while they were fixing it. Wireless technologies is definitely a place i recommend! He does repairs on all types of tech too, not just phone. I plan on taking my laptop up there soon so he can fix an issue ive had with the charging port and battery on it. I will update my review on that once i bring it in.

In the 15years I've been going to Al I've never paid more than a c note for any phone out the door…read more. Taking into consideration I am very anti apple haven't a clue how to use them. He goes above and beyond to save customers money , screen repair , water logged phones whatever your problem he can fix it. I've never received this level of personalized service from any of the retail locations those guys don't even bother remembering your name. If he cant fix it its not broke .

A heartfelt thank you to the incredible team at Apple for making our daughter's 11th birthday so…read morespecial today! When your staff took the time to recognize her and sing Happy Birthday, it turned an ordinary visit into a memory she will never forget. Your team truly went above and beyond, showing kindness, thoughtfulness, and genuine care. Experiences like this are what set great companies apart. We are so grateful for the amazing employees who took a few moments out of their day to make a young girl feel celebrated and valued. Thank you, Apple, for having such an exceptional group of people representing your company. You made Kenley's 11th birthday extra special, and our family will always remember it!

I bought a new Mac on 3/03/26. On 7/02/26 it stopped working completely. It finally turned on and…read morethe screen was a bunch of lines. Took it to the Kenwood store where the gentleman helping said he would get me a new one. Then he said they would try to repair it. I have been very clear that I do not want a repaired computer that I spent almost $1300 on 4 months ago. My husband and I have been to Kenwood. We have emails stating the computer would be ready today 7/10 or tomorrow 7/11. We were just told it is waiting for a part and they don't have a pick up date. I just told another representative that I want to cancel the repair and receive a new computer. He suggested I get the repaired one back and trade it in. Really? The topper is that you can not call this store directly. The number takes you to apple support. Apple tried calling the store for me by using a phrase that lets the store know to answer. The store still didn't connect. This is Apple. We have been customers for many years. Our son worked there for 6 years. We have never had bad service and/or no resolve. The worst!

Quick and fixed my phone with a new screen. Would use their service again. Good value.read more