I got an email from Verizon to update my phone or something like that, so I figured what the heck…read moresince my phone was having issues anyway and I had been meaning to contact them. I scheduled the appointment for the update and new screen protector. I got a call the week of the appointment, wanting to discuss the time of the one I selected. I chose Christmas Eve Day, from like 2-5 or something like that. I ended up going a few days earlier since they assured me it would not take the full time slot. It also turned out they are not Verizon but are located near them. They are a small store; they have some phone cases and signs. I waited for someone to come from the back and then we got to talking about my phone's issues. This appointment was not for that- but I was there so what the heck. They said it would not take long, so I went and ate nearby. I came back, and they then informed me there was an app, I think McAfee that was preventing them from doing their job. I told them they could delete it- then they asked if they could delete other apps if needed to do the service. It turned out my phone was okay, but they thought there was a virus & they suggested a full reset. I did that a few days later. The issue I was having is resolved.

Do not come here for repairs. It takes forever and they…read moredon't actually fix the problem. Dropped my laptop off because it suddenly stopped working. It had not given me a low battery warning or anything. But once I brought it they claimed it's the charger port and recommended replacing the battery so I did both because I listened to their recommendation. Spoiler, it was a big mistake. It took a whole MONTH to replace both parts. And when I finally did get it back and bring it home it turns on normally, but guess what error it gives me? If you guessed "unable to detect charger" you'd be correct! So I dropped it back off and showed them pictures and videos of the problem. I had to call back a week later because I hadn't heard anything and they tried to gaslight me into thinking I was wrong and they recommend I buy a new charger cable. Now, to anyone that has more than two braincells, this sounds like a bad original diagnostics or faulty repair and they will not fix the problem so I guess I wasted both time and money. I asked if they would at least give me a discount on a new charger and they said they can't. I originally went there because google reviews have it at 4.8 stars. What a lie. I tried leaving a review there after my experience only to realize it was being shadow banned. Should have checked yelp first, all the reviews here are more realistic.

I believe the this store is under new management so a lot of the older reviews don't apply anymore…read moreas those were the previous owners. I bought a phone from here and they have a wide selection is accessories - the lady who helped me was very knowledgeable. I would recommend this place if you're looking to support a small business and need to buy a cellphone or accessory.

Paula was very nice and helpful. We went there to check out videogames and they had a vast…read moreselection. Highly recommend this store!

To replace a screen protector here is $12 crazy because in Colorado it was $5! I guess each…read morelocation charges what they want for a replacement The service was fast just wild that they upped the price so much for a replacement

Purchased a Life time warranty on my cell phone protective glass. Went to get it replace because it…read moredid crack. The tech wanted to charge me a service fee. Not part of the warranty I purchased. My previous phone glass was replaced free of charge. So why now? Show me the policy? What does Life Time warranty mean (sometimes) or when we feel like u out t. Complete scam at this location. The sales clerk was Venkata K offered no resolve or explanation as to what the policy is previously or currently. He wasn't rude but wasn't helpful either. Simply take it or leave it. Update: So the day after I interacted with the Zagg technician. I received a questionnaire about the service provided. It offered a $5.00 coupon for my feed back. I figure I'd give my opinion just in case anyone really reads this sore of feed back. I answer the questions asked of me and properly after received an expired coupon from Zagg. Typical. I don't know why I even bother. It's not a question of the money. Poor service n poor business practices should not be tolerated. Consumers are exhausted and tired of being taken for what little we have left in our pockets.

Amazing worker very friendly . He was very informative while working on my phone and was fast pace…read more I definitely recommend coming to his shop for any issues .

I brought an old iPhone here yesterday to repair and give to my daughter for her birthday. The…read moreowner quoted a great price to replace the screen and I dropped it off for the repair. He called a shortly after to let me know that he had replaced the screen but the phone needed more parts that would out weigh the price of the phone. He offered options but we agreed to not replace the parts. He wasn't going to charge me anything even though he spent the time trying to fix the phone. I at least left a little money for the time and effort which he was reluctant to take. It was such a relief to deal with an honest, great spirited person.

We had to go to the Apple Store they had a line waiting for assistance. I don't like malls... and…read morethe Apple Store was great... just busy !

I had my cellphone screen replaced June 2024. The owner was very pleasant and helpful. AJ made…read moresure I was pleased with the results before I left his shop. The price was less than three other places that I called for a price check. I would definitely recommend Mobile Matrix. JLiv

Don't waste your time, they are an Unauthorized apple repair center. They use Secondhand parts and…read morecan't calibrate. Phone screen won't work the same as an OEM part. Use an authorized repair center in the future.

This is the best cell phone repair store I've ever been to. They were quick to facilitate my…read morerepair. They got me back on the road quick. They understood that I needed my phone for my business and they didn't show any lack of effort. Definitely recommended and I look forward to next time I need their services.

Service was honest and done in timely manner, pricing was reasonable and offers a full wrap for…read morephone! Highly suggest better than glass protector. Replaced screen did a great job! Waited for me close to closing, kept in touch, very responsive.

Super nice guys really cheap and love how flexible they are and how they come to you or even meet…read moreyou some where . He is also very good at being on time I am definitely telling everyone to go to him when to they have a problem with their phone.

Tony was very responsive, professional, and quick! He went to great lengths to order a glass screen…read moresize for my nephew's older generation iPad that didn't happen to be in stock. Then he made the repair speedily and expertly. Great price and great service!