I don't think you can go wrong with any of the doctors in this office but after reading reviews we decided to see Dr. Regan Chan at this office for our primary care doctor when we moved in 2016. Dr. Chan is a phenomenal D.O. and as my first D.O. - being a computer systems engineer myself, appreitate the holistic approach taken and focus on my entire body and mind. I never feel rushed off when at this clinic with Dr. Chan, nurse Karla, the phlebotomists or the fine people at the front desk. Everyone here is super lovely and focused on making sure your needs are attended to, you are heard (without any judgement) , and all of your questions are answered, and you leave the building confident in your care. Thank you all! read more

This reviews for the billing department of UC Irvine Heath, the doctor's have been great doctors. Billing sent a bill to an old address of mine from a different state when I clearly on record live and have my doctors appointments here in California, as they also send my monthly bills to my current address. Since I never received the first bill they send it to collections, with no phone calls, no emails, no letters about the bill. When I got notice from the collections agency and connected UC, they wouldn't cancel the collections until it was paid in full. That makes no sense when it's your fault that it got sent to collections in the first place, so it should be cancelled whether I paid or not. I paid half the total balance, no problem, and stated I'd pay the remaining at a given date. A month goes by with no phone calls, no emails, no letters and I called today to pay the remaining $50, but they sent it to collections again..over $50. So unnecessary if you would have communicated with me! And sent the bill to my current address in the first place! The whole experience with the billing department and trying to resolve a small bill has become a bigger annoying and unprofessional problem. read more

Dr. Lin was recommended to us by a friend. My husband started seeing him and I liked how he actually asks thorough questions about the problem unlike some doctors who think they know what's wrong without asking any questions. My last doctor couldn't even clarify to me if I had had the flu. Since I like the way Dr. Lin treats my husband, I am now switching to him. Also the facility is very nice and clean. read more

Dr.Truong was amazing. However, the nurse who helped me was INCREDIBLE. I absolutely despise hospitals or doctors offices but this place is amazing. The staff is helpful and kind. I'm almost excited to go back. The best care i have ever received. I got in fast and easy and they took the time to understand my situation and how to properly go about it. Thank you to the nurse i had and Dr. Truong. read more

Very impressed with this facility. Lots of free parking, easy to find and immaculate office/exam room. Dr Chan was patient and spent a lot of time with me talking about my condition. Didn't feel rushed like I have with so many other doctors. Staff were just as great and very friendly.Even provided a print out after the visit with instructions for further care. Best experience I've had with a doctor in a long time. Thank you for the excellent care! read more

The physicians and nurses are great -- but the back end Administrative support is awful. You can't call your Dr's clinic and reach anyone because all their phones are centralized. You call a number that is generic and they leave a message for the Dr - I didn't need the Dr, I just had a question about the appointment. Their MyChart and records mgmt are antiquated. It seems like they are operating with nobody on the back end who can make improvements. Also, when you go to get an xray or labwork, they do have valet, but there are no wheelchairs available. You have to dash in and find one yourself, and then go back. They should be sitting there next to the valet. And an ultrasound appt -- 2 weeks lead time to schedule. Crazy. This is not how a National Center of Excellence should be run. read more

When I got there check in was quick and easy! Filled out a questionnaire and I was taken back by Carla, the MA, on time for my appointment and within a few minutes of arriving! Carla was very sweet and personable when asking all of the medical history info! I never really had a good experience at my previous PCP, but Dr. Regan Chan was so helpful and answered all of the questions I had! Definitely recommend visiting Dr. Chan because he's so easy to talk to about your health and making sure you're getting taken care of wish I went to him sooner and will be recommending him to my friends and family! read more

As always, we again had a extreme pleasant and satisfied experience with Doctor Tram, Kenneth. He is truly a top notch, professional, caring.... and all-of-the-above Doctor as always. We totally trusted Dr. Tram as our PCP in taking care, as well as, advocating for us as his patients. Dr. Tram always stay on top of new updates and changes in medicine so he can offer the best care for his patients. Truly caring MD from his heart. Thank you Dr. Tram for always taking great care of us. Please continue to give the best care to all your patients as always. read more

Dr Samuel Lin is great . His annual physicals are very thorough . He asks all detailed questions and he and his nurses and very attentative and courteous. Very polite doctor and I had very good experiences. When you email him , he replies on the patient portal . Very easy to deal with . He spends a good amount of time with you , we never felt rushed read more

Dr. Lin is very knowledgeable about a wide range of medical topics, from pediatrics to geriatrics, as he has seen several members of my family. I always feel comfortable when being seen by him that he will consider all the issues and treatment options. He is also a true professional with great bedside manners. He has been able to diagnose and explain complex issues. I highly recommend him and find him to be the best medical professional I have ever come across. read more

Dr. Tram and Nicole his nurse are the best! Very professional, prompt, and always friendly.

Dr. Chan is great. When my daughter got hurt he happened to be working in the urgent care and we really liked him then. We looked him up and changed over to him and he is our family Dr. now read more

Dr. John Lee -- I was looking at the possibility of at least 9 months of chemo and recovery from chemo and an operation to remove a tumor that I was told may be colon cancer. I went to UCI for an endorectal ultrasound and Dr. John Lee saw the situation and just took out the tumor while I was under. I am so happy and thankful for Dr. John Lee at UCI. So few people I know go beyond the call of duty. He did along with his assistant a doctor from Japan. Thank you so much for your amazing hard work. God bless you. My name is Husein Mashni. read more

Dr. Regan Chan was awesome! He took the time to sit and talk to me about how I was feeling and asked relevant questions to fully understand the situation, instead of jumping to conclusions. I felt like I could be honest about how I was feeling. read more

Don't usually go to the doctor unless my mom forces me to, but figured it's been a while so I thought I'd go and check it out. They came to our health fair and found out it was in network and decided to see Dr. Regan Chan. Really easy appointment, didn't take too long to fill out the forms, and really clean and nice inside. The parking is split between the eye center and them, but I found parking no problem. Just go up the stairs and voila, you're in the waiting area. Got seen right away after finishing the paperwork. Had all my vitals taken and got a physical and have never felt more comfortable before with a doctor. Very polite, and is very down to earth. Got my tetanus shot, and left feeling just fine. Of course, my arm did feel very sore a little while after and for a couple days, but quickly went away. If you're in the search for a doctor, then this is the place for you. read more

Dr. Chan was caring, attentive and compassionate. He listened to my complaints regarding my ailments and he responded with great bedside manner. He was easy to talk to and professional throughout my visit. I would definitely recommend Dr. Chan to anyone looking for a PCP or Family Doctor. I'll be back, that's for sure. read more

Dr. Tram was very thorough and complete. Great bedside manner. Very knowledgeable on everything that we asked him. The front desk and the nurse was also excellent. read more

they treat people like guinea pigs, i was diagnosed with cancer: after several surgeries and chemo and radiation, they keep taking blood and keep sending me for scans, they make you feel like your life depends on them its like the song "hotel California" you can check in anytime you want but you can never leave, its all about money " after all I went through, and then my health insurance was switching over to a cobra and during that time i was supposed to have a feeding tube removed from stomach and they said my insurance had lapse so they canceled my appointment after everything I'd been through. and to this day i still can't eat and they said i would, they treat people like shit " read more

BEWARE of the UCI BILLING NO ability to use correct coding for proper Insurance coverage.. Vivian, Juan, Jo you are unfair to send me to collections due to YOUR ineptness. HORRIBLE...Dr. at UCI GOOD too bad Billing is incapable. NEVER WILL GO TO UCI due to the Single BILLING Office on Manchester in Orange. read more

I love Dr. Tram. He's the only Dr. I've ever seen here but he's the best. Very compassionate, very caring.

Dr. Lin is thorough in my annual physical exam. He always show his human side towards his patients.

I really appreciated the time that Dr Chan took with me in terms of making sure that he got a comprehensive picture of what was going on! He was thorough, kind, interactive, and efficient! I would highly recommend them to all of my friends, relatives, and other colleagues! read more

I will strongly recommend Dr. Lin to my friends, he was very professional and very patient, and staff were very nice and friendly

Dr. Chan is very nice to talk to. Listens to all your questions and very patient with you. Never makes you feel like he is in a rush to get to the next appointment. Best Dr. I have ever had. read more

Dr. Kenneth Tram is the best, through with his follow up and the most caring Primary Care doctor w a specialty in internal medicine. His extensive experience working w the geriatric population has been a God sent to 55+ patients as well. Dr. Tram would encourage/discuss preventive approaches. His practice at UCI Medical Group is well run with also excellent MD Associates like Dr. Reagan Chang in Osteopathic Medicine, all around caring nurses, and helpful staff. I feel very blessed to be cared for by Dr. Kenneth Tram and his team! read more

Dr Lin is a good listener. He is a very authentic person with great advice and empathy. He is very proactive in his approach. The appointments have always been on time and his staff has always been helpful. read more

He go over the whole process what need to be done. He recommended the needed vaccine, and thoroughly explain the results and what test needed to be done. I feel comfortable talking to him and highly recommended him for friends and family. read more

Dr. Tram is a good personality and excellent care what I concern. He is very professional working on his experiences.His office staff is pleasant care customers and special thank you Sheila in a front desk. read more

Dr. Tram is top notch. Extremely patient, thoroughly explains everything, terrific doctor. His office staff are all upbeat and terrific. They have their own bloodwork staff, so you don't have to go to outside source(such as Quest) to have blood draws. Best general practitioner I've ever had in my 63 years. He evens call me at home to give me results or check my status. Who gives that kind of service anymore??!!? Dr. Tram does. read more

Dr. Lin is the one that you want your entire family to see/visit. He is a PRO and always provide details exams and listens really well. Highly recommended.. read more

Good service. They were fast at doing my scans and getting my copies to me. The place is new and it was a good place and they were nice

Best healthcare experience I have had in YEARS. Friendly, efficient staff, immaculate facility, and Dr. Chan is awesome! Patient, good listener, made me feel so comfortable and didn't rush me. Very knowledgeable and thorough. I wish every experience with a doctor could be like this one. If you are looking for a primary care doctor: go to Dr. Chan. So worth the drive from Laguna!! read more

Dr. Regan Chan is so helpful, insightful and understanding. I've never had a doctor before that remembers my issues without looking at my chart. I always trust his treatment plans. Whenever I email him, I get a prompt response. He respects his patients wishes. Thank you Dr. Chan! read more

Dr. Tram is thorough and very knowledgeable. He personally takes time to contact me with lab and test results. Dr. Tram has exceptional bedside manners and effectively communicates explanations to all my questions. read more

Dr. Regan Chan is an AMAZING doctor. He always takes his time to listen and address all your concerns. There is never a visit where we feel he doesn't make time for us. Dr. Chan makes us feel welcome and comfortable and always makes us feel he knows exactly who we are (even if we haven't seen him in a few months or even a year) With all the issues my husband has I'm very happy Dr Regan Chan is his primary doctor. Highly recommend him for your health care. read more

Doctor Tram is the best listener doctor! ***** 5 stars+! Dr. Tram is a very patience, caring and knowledgeable doctor. I had many wrong diagnosis with many primary doctors in the past years included an ENT specialist doctor and a pulmonary doctor. I had been suffering with my chronic sinus for over 20 years. I felt hopeless for so many years. In the past years my former primary doctors kept me on antibiotics and many types of asthma inhalers 3-4 times per year, and all of the prescribed medication did not work on my symptom. After I came to doctor Tram, he listened to my symptoms and problems which I was having. Doctor Tram referred me to the right specialist and after I got through many diagnosis, tests, and endoscopic sinus surgery. I cannot thank enough for my ENT, allergy, and especially doctor Tram who did all of the research and understood my problems and sent me out to the right source. Now, I can breath better every second, sleep deeper every night, and I haven't had any asthma attack, or short of breath, or any sinus infection after my surgery on Feb 2017. I only regretted I had not known doctor Tram sooner, but now I can say that my health is much improving under his care. Again, thank so much for your patience and caring Doctor Tram if you happen to read this comment! read more

We have Dr. Samuel Lin for our family doctor about nine years now. He cares his patients and their family. His knowledge and honesty help you to understand your health concerning, take further exams but avoid unnecessary anxiety. Dr. Lin has professional sense of urgency. His UCI network helped us to arrange seeing specialists at earliest. So although he now works at farther distance from our house, we still drive further to see him. Dr. Lin is a seriously the best family doctor you can have! read more

Dr. Chan is always a caring doctor who always takes the time to listen and provides exceptional support in all our health concerns. He's very knowledgeable and very effective. He's our family's favorite doctor. read more

I like the location for UC Irvine Health Medical Group because it isn't located at UCI Medical Center, which charges for parking and also has a facilities fee. I have been seeing Doctor Regan Chan who use to practice at St. Joseph Heritage Medical Group. Dr. Chan has a good beside manner and is very knowledgeable. My four stars instead of five is because of the administration side. Their website let's you request appointments online, but if you call in they will tell you different hours of availability. Not sure if their hours are out of sync with the website or if the medical staff prefers not to have late appointments. Also, I had an issue where I kept making appointments to see Dr. Chan, but then the staff would call to cancel. I finally got mad and called in, and they told me that he was covering at the Tustin location. I then asked to see him at the Tustin location. The medical administrative staff needs to get its act together. read more

UCI Health -Orange Main Street - Exterior shot of UC Irvine Health Medical Group in Orange. - Medical Centers Near Me - Orange, California

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I have been patient of Dr. Chan for more than a decade. Dr. Chan is very trustworthy. He practices medicine with excellence, compassion, and professionalism. He does not rush through a visit. He answers all of your questions with up most care and knowledge. I always love it when he goes to the internet to visually illustrate the medical explanations. 10 out of 10. High level of care is very consistent. The customer service level is friendly with the other staff members at the Orange office. I highly recommend Dr. Chan. read more