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    UCLA Health

    2.3 (3 reviews)
    Open • 8:00 am - 5:00 pm

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    7 months ago

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    2 years ago

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    Quest Diagnostics - You're so vain...you probably think this needle about you.

    Quest Diagnostics

    1.8(130 reviews)
    1.3 mi•Sherman Oaks

    I had an excellent experience at this Quest Diagnostics location! The facility was extremely clean,…read moreorganized, and well maintained, and the staff was incredibly friendly and welcoming. I had an appointment scheduled, but they were actually able to take me before my appointment time, which was such a pleasant surprise. The entire process was quick, smooth, and efficient--I was in and out in less than 10 minutes! Everyone I interacted with was professional, kind, and made the experience completely stress-free. It's not often that you can say you genuinely enjoyed a lab visit, but this location made everything so easy. I'll definitely be coming back here for any future lab work and would highly recommend this Quest Diagnostics location!

    I had a very disappointing experience at Quest because of the way I was treated by Carolina. I…read morearrived about 2 1/2 hours before my scheduled 2:30 p.m. appointment and politely checked in several times to ask if I could be seen earlier since multiple walk-in patients were being called before me. Despite arriving so early, I wasn't seen until 2:40 p.m. What upset me the most was Carolina's attitude. When I asked her a question, she abruptly shut the door in my face in a way that felt rude and disrespectful. Afterward, I could hear her and a coworker laughing together in the back, which made me feel very uncomfortable. When I asked the coworker for Carolina's name, she ignored me several times, and I had to ask four times before getting an answer. They continued giggling, making me feel like they were joking about the situation instead of treating me professionally. I understand that delays can happen, but there is no excuse for disrespectful customer service. Patients deserve to be treated with courtesy and professionalism, especially when they are already waiting for medical services. I hope management addresses this behavior so future patients have a better experience.

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    Quest Diagnostics - Feel like making blood!

    Feel like making blood!

    Quest Diagnostics - Here you can see where the reception window used to be.

    Here you can see where the reception window used to be.

    Quest Diagnostics - Zero Customer Service

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    Zero Customer Service

    Med Concierge LA - RT-PCR and Rapid Antigen testing for TRAVEL

    Med Concierge LA

    4.8(46 reviews)
    1.3 mi•Sherman Oaks

    Very expensive. 235 usd each person for covid test. My family (5 persons) paid total 1175 usd for…read morecovid test!!! There is hidden extra lab fee of 55 usd each person if don't have health insurance. I found this location after seaching on yelp and on google. I sent my family (5 persons) to this Sherman Oaks location on May 10th 2022 for walk-in covid test. They were foreign and not understand english well. I sent them there after reading the website of the price. https://medconciergela.com/csherman-oaks-location/ They were really disappointed that there was another extra 55 usd fee, that made them need to pay 235 each person. I was the one that sending them there and very disappointed too, i felt very guilty to bring them to very expensive covid test location. It's very high charge for covid test. Not recommended. Especially if you don't have health insurance. Please update your website page https://medconciergela.com/csherman-oaks-location/ to include 55 usd lab fee if we don't have health insurance. Update: I called their customer service or operator and someone said and sent me text that I need to click it before I can see the extra lab fee. The website is not clear if we need to click it to show that extra fee if we don't have insurance. Also my family were doing walk-in, not appointment. I saw the price list on that website page then told them to go there without clicking. The point is that page (without clicking anything) doesn't show the extra fee, and we were disappointed of that. The reason is if we knew that information before hand, we would go somewhere else cheaper since they were 5 people. If it's 1 person only, we didn't really care. Since they were 5 people, so imagine how much money they could save 5 multiple by 55 usd. 1175 usd total for covid test was expensive.

    A solid 5 stars. Needed an urgent RT-PCR test. I didn't realize that most COVID clinics in LA has…read morea turn around of minimum of one day. I needed it SAME day for travels to enter Taiwan. Luckily, I was able to find Med Concierge LA. I opted for the same day $145 test. I was not charged a lab fee as others had mentioned, but I did have insurance and uploaded my insurance info before booked appt. Received results within 1.5 hours via e-mail. Whew, I got the results and could board my flight... ! I went to the Beverly Hills Clinic on a weekday at 10 am. There is metered parking outside the medical building. When I entered, there was only one person working there and no one waiting. I was in and out within 5 minutes. I am impressed & definitely recommend.

    Photos
    Med Concierge LA
    Med Concierge LA - ORDER YOUR IV VITAMIN DRIP AT YOUR CONVENIENCE

    ORDER YOUR IV VITAMIN DRIP AT YOUR CONVENIENCE

    Med Concierge LA

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    Proactive Health Labs

    Proactive Health Labs

    5.0(157 reviews)
    1.2 mi•Sherman Oaks
    Certified professionals
    Locally owned & operated

    I've been getting IV drips at Proactive Health Labs for a few years now, and overall I've had a…read morepositive experience. Their prices are some of the most competitive I've found in the area, which is one of the main reasons I keep coming back. The staff are friendly, the facility is clean, and scheduling an appointment is very easy. They often accommodate last-minute bookings and even walk-ins, which is a huge plus. The only downsides are that parking can be tricky at times. There are a few spaces in the back, but you may need to park along Ventura if they're full. Also, on a few visits, it took multiple attempts to find a good vein before starting the IV. Overall, the combination of affordable pricing, convenience, and friendly staff has made this my go-to place for IV therapy for years.

    IV Drips have been an important part of a holistic approach to wellness for my family for over 30…read moreyears. No matter where life has taken me, I have always sought the very best in facility and staff in each community in Texas and here in LA from Beverly Hills to Santa Monica and beyond. I am so very grateful to have discovered JENN here at PHLABS, a highly trained and sincerely caring nurse who gets 5 stars for her IV technical skills. Believe me, professionals with big hearts and laser like skills like hers are not an easy find. Rosie is always equally bright, cheery, and ready to help at every turn.The environment at PHLABS is beautiful, serene and impeccably clean. Honestly, what more can you ask for?!

    Photos
    Proactive Health Labs
    Proactive Health Labs
    Proactive Health Labs

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    Quest Diagnostics - Doctor was super kind and nice!

    Quest Diagnostics

    3.0(193 reviews)
    3.7 mi•Valley Village

    Was able to get an appt here within 5 days. Went in, was 5 min early and was called back 2 min…read morelater. Ashley took care of me. She was friendly, helpful and made it all happen so quickly!!! Was in and out within 15 minutes. Cost $2 in the parking garage.

    Quest has eliminated a proper reception desk, which forces patients who are dropping off test…read morespecimens or paperwork to wait on line. What should be a simple drop off is now a 45-60 wait, as a "walk-in". This is not efficient for the paying customers, and exploits sick people in need for business profits. Why treat people like this? To save money paying for a reception? Treating patients as employees? Patients don't work for you, Quest. You make money off of us, that isn't good enough for you?? You put your clinicians into the awful position of exercising this cruel treatment on regular people. How do they feel about this exploitation? This is not how business works. You offer a service that expects specimen drop off, it is unacceptable to demand patients wait as a "walk-in" "appointment". Drop offs are NOT appointments. And your sick patients are not yours to expect to do your work for you or wait until you find time between other sick patients. Doctors send you business. Behave like you deserve to earn it, Quest.

    Photos
    Quest Diagnostics - I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    Quest Diagnostics - Hallway

    Hallway

    Quest Diagnostics - Location of the blood draw. bruised and swallowen

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    Location of the blood draw. bruised and swallowen

    UCLA Health - laboratorytesting - Updated September 2026

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