Kind people. Guy helped us find some good glasses for my son for riding his bike. Place was clean…read moreand the staff was friendly.

Of the places I've lived over the years, there's always been a Big 5 located within a short drive…read more At the same time, Big 5 is sort of invisible to my sporting good shopping radar. As such, when something significant is on my mind (like new hiking boots or poles), you'll most likely find me at REI. This Big 5i is located very close to the 88/395 interchange and I've enjoyed the convenience of stopping there for last minute trip incidentals (like wool socks or a water bottle). I've found this store to be a little dense inventory wise and a bit difficult to find what I'm looking for. At the same time, staff has been helpful and I've had good luck finding what I'm looking for.

This place was so awesome!! Everyone was so friendly &…read moreweren't breathing down your neck the entire time like some shops are. Purchased a rifle & for a free cotton shirt!! This was such a fun shop The older gentleman was seriously just adorable. So friendly & funny. They have an awesome vent with a croc in it!:} Thanks for helping some out of city folks out! Couldn't suggest this place more. Great inventory!

I should have written this a while ago, but these guys are great! Without going into too much…read moredetail they went out of their way on numerous occasions (while not making any money) to help me with a warranty type issue. Three other online transfers went perfectly. Always a pleasure to deal with, the gunsmith was very helpful! That being said, it is a tiny, family type gun store in small town NV, don't expect a huge variety, great ammo deals, or anyone to kiss your gluteal maximus.

24 2026...I'm a frequent shopper at this store and have always had a great experience. NOT TODAY. I…read morehad problems with 2 employees today and your response will determine if I continue to shop there. I needed a 2.5 barbell plate and pulled it off the rack with a sign clearly advertising $5.99. The plate does not have bar code on it. I bring it to the cashier (Keoni, according to the sales slip), and she looks it up in the computer and rings it at $48.99. I advise that the sign shows $5.99. She calls for assistant Manager, who takes the plate and I show her the sign. She tells me that she must "call corporate" to check price. I again point to the very clear sign showing 5.99. She disappears into an office with weight plate. Now, 2 other people are in front of me. While waiting, I see that on the computer screen is a TWENTY FIVE pound plate with the price showing $48.99. I advise Keoni that my plate is 2.5 pounds and she entered the wrong product in her look up. She does not apologize and I suggest that she go tell the asst manager of her error. She does not. Finally, a nice young man comes over to the front registers and I show him Keoni's error. She never admits she made a mistake. I show her on the plate where is clearly is stamped thart this is a 2.5 pound plate...and advise her that she did not enter the correct weight of the plate. She tells me to "quit whinning"..! Finally, the young man gets her to ring the item up at the correct price of 5.99 Several customer service failures: Keoni: entered the wrong item in the computer never admitted her error to the assistant manager Told me to "shop whinning" Never apologized to me Ass't Manager Knowing that Keoni is new, never verified that Keoni had entered the correct item in the look up Never looked up the item herself As we both were looking at the very clear sign showing the price, she should of "honored" the price show on the sign Went into the office and I never saw her again I want to talk (no voice mail) to the store manager...Please have him call me

I was pleasantly surprised by this store. It was packed with merchandise which is impossible to…read morefind in our inflation nation anymore. The shoe staff were incredibly helpful and they had everything I needed at a good price. Much better than going to Amazon and having to guess how items will fit. Best Big 5 I have been to.

Brent at the Carson City Blue Zone is an absolute rock star…read more I addition to being kind and helpful he is amazingly knowledgeable. My wife bought new boots, not at this store, and had problems with the fit. Brent bent over backwards to help her out and after several adjustments over multiple visits they now fit her perfectly. He is one of those boot fitting geniuses, that the Tahoe area needs. I have talked to him multiple times about skis and bindings and he really knows his stuff. If you need any help with ski equipment, or skiing, he is also a youth team coach, Brent is your man. Blue zone is lucky to have him.

Great selection, great service. I was in the market for new skis, bindings and boots.read more

While the staff was nice and welcoming, the guy up in the front helping us tech was not…read moreknowledgeable enough. He sent us to a competitor across the street instead of trying to gain our business. I would recommend if they were much more passionate about gaining customers but it was laughable at best. - Carlos Ahumada

There was two teens who were kind who let me know that the boss does all the pricing. This is…read morepossibly the worst play against sports in the world. I checked out the Disc Golf section and had to let the employees know that the basket they were selling is being sold online for $30 cheaper. Brand new. Free shipping shipping. And if you go to an off website, it's significantly less. Sometimes it's OK to just let other people order in price for you.