Jody and the team were very helpful in getting our house ready and rented…read more they are knowledgeable about the area. I would recommend them.

0/5 stars. Our experience has been deeply disappointing and frustrating…read more Before signing the lease, JODY represented that the landlord planned to remain overseas for approximately six years while their 2 kids attended local universities. Based on this information, we believed this would be a stable, long-term rental and made the decision to move in. An unexpected move during this period was never anticipated. We knew relocation is an extremely time-consuming, costly, and disruptive process, involving months of planning, coordination, and unexpected expenses that we never anticipated or budgeted for. Another major issue involved rent payment processing. After JODY updated their payment system, our rent payment was rejected despite us never having paid late in years. I even hand-delivered a check to the property management office over the weekend to ensure payment was made promptly, yet we were still charged a $300 late fee. Tenants should not be penalized for issues caused by a system transition or administrative problem. We also experienced pressure regarding move-out cleaning. A preferred cleaner was strongly recommended by Stowers's staff, leaving us with the impression that not using that cleaner could affect the return of our deposit. This created unnecessary concern during an already difficult move-out process. I also raised questions regarding how our security deposit was handled. We requested clarification regarding the trust account and deposit records. While we were told the deposit was maintained in a Broker Trust account, we were not provided transaction-specific accounting showing when the deposit was received or placed into the account. Better transparency and communication would have been appreciated. The financial impact of this unexpected move was significant: approximately $3,000 in moving costs, $1,500 in overlapping rent, and nearly $1,700 spent to leave the home exceptionally clean and well-maintained. including carpet cleaning, wall and door touch-ups, and deep house cleaning beyond normal move-out expectations. Altogether, this cost us well over $6,000, not including the substantial time and disruption involved. We felt sorry for the landlord, who saw firsthand how carefully we maintained the property. We would have gladly continued renting until their return, but after our experience with the management process, our confidence in working with the company, including for future real estate services, was significantly reduced. Overall, we left this experience feeling disappointed by the lack of communication, transparency, and fairness shown to responsible tenants who paid rent on time and cared for the property for years.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Last year we went through a major emergency remodel and I needed a rental . Perchak properties…read morefound me a rental right away and had me in contract within 24hrs There service was spot on. I would recommend them to anyone for any rental or real estate needs John and his sons are great to deal with Thanks Perchak Properties

"I cannot recommend Perchak Property Management enough! I worked with their team on two separate…read moretransactions and they knocked it out of the park both times. They helped me close quickly on a competitive condo sale and also got me into a highly sought-after rental property in Walnut Creek. Both of which are no easy feat in this market. What really sets them apart is the personal touch. This is a family-run office and it shows. They treat you like a priority every step of the way. The team is responsive, knowledgeable, and genuinely invested in getting you the best outcome. If you're looking for a property management team or a real estate agent that goes above and beyond, look no further. Five stars all the way!"

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

Most landlords don't know what they're doing, especially when it comes to landlord/tenant laws…read more This is where a good property manager comes into play. Many landlords won't hire a property manager because it takes money from the bottom line. But I will tell you, it can be the best money ever spent. A good property manager will SAVE you money, time, energy, hassles....the list goes on. And then there are good and bad property managers. Rob is one of the GOOD ones. If you have a property that you are renting or wanting to rent out, look no further and hire Rob as your property manager. He is fair, honest, quick to respond and looks to make sure both the landlord and the tenant are taken care of fairly and completely. Trust me, you're gonna want Rob. You can thank me later.

My family were renters in a home in Concord through Robert Miller and received exceptional service…read moreand meticulous handling of our home as a property manager. Everything was fine until the homeowner of our rental decided to fire Robert as property managers and manage the home themselves. This is where living in our Woodcrest Drive home became a huge nightmare. At month two, we started hearing running water in the home after we stopped using any water. I found water was leaking under the house and notified the owner (now property managing) they needed to hire a plumber. The next 4 days the owner had 5 plumbing companies come out to do estimates until they found a price they liked. The owner then changed their mindset into the tenant is responsible for all repairs, this was a bill for $900. After another hellish week of me arguing with the owner of who needs to pay the plumber, the owner caved paid the bill. At month six, our toilets clogged and started backing up into our showers. I notified the owner and they stated all clogs are the tenants responsibility. I rented a drain auger and tried to clear it myself. I notified the owner it was uncloggable. The owner stood firm and stated I would be breaching my lease contract if I failed to maintain the home. I reached out to Robert asking for advice. Even though he was no longer our property management he stepped in and gave guidance. I notified Concord Code Enforcement. And after 13 days of no toilets and showers the city of concord notified the owner is responsible for fixing out unhabitable home. The plumber came and fixed the issue for $700 billed to the owner. Six months into our one year lease we knew we needed to leave this home. This wasn't the last of the issues with our rental the owner failed to remedy. Ex: fence falling down, trees touching power lines, blinds breaking, bugs coming through the attic, taking our deposit, etc. When it came to leaving the home at the end of our lease. Robert happily gave our family rental refferal, answered phone calls as our property manager, and gave us a great review as rental tenants all the way till we got into our current home. This was many months of no longer being our property manager Robert helped us with our home owner and helped us secure a new home. Above and beyond the standards for a property management company. Robert is a great person to have on your side and our new friend in the city of Concord.

I've known and worked with Steve Francois professionally for quite some time, and he has become one…read moreof the people I trust when I need a knowledgeable property management perspective. What I've always appreciated about Steve is that he's straightforward, experienced, and practical. When I've had questions involving rental property or needed a resource for an owner who could benefit from professional management, Steve has been generous with his knowledge and responsive when I've reached out. Being in real estate myself, I don't take professional referrals lightly because the people I recommend ultimately reflect on me as well. I've felt comfortable referring owners to Steve and SLPM Property Management, and I value having them as a professional resource. Definitely worth a conversation if you're a Bay Area property owner looking for experienced property management.

I rented with SLPM for 12 years. They are very responsive, even more so now with their new…read moreownership. Obviously we had issues come up in the unit over 12 years, but they were resolved quickly and staff are friendly and helpful. The maintenance vendors they used were also reliable and responsive. Finding a good property management company on the renter's side seems pretty rare and I'd be very happy to rent from SLPM again.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

Note that all of the positive reviews for CCP are AT LEAST 4 years old... That's when the original…read moreowner Paul and his wife Lauren sold the business. They were always wonderful to work with, fixed issues promptly, never raised the rent, and I'm sure everyone who was a client of theirs was sad to see them go, but wishes them the best. Since then this place has been run into the ground by Pete, who hasn't the slightest clue how to run a business or interact with people. This review is of how CCP currently operates. I'm not even sure where to start. So many illegal practices such as-- Increasing the rent by almost 15% without notice. Not repairing basic services such as toilets that overflow raw sewage into the bathtub repeatedly. And not responding for multiple days at a time. Retaliation by evicting without cause when toilet issues are brought up. Not returning deposit within 21 days (claiming damage) but when I offer to come back and fix some basic things (paint, etc.) they claim I didn't even do the things I repaired. Dishwasher broke, and despite repeated correspondence with Justin (front desk) nothing was EVER done about it in the 9 months between bringing it up and moving out. Overall, very difficult to communicate and work with as a tenant. I have been immensely disappointed with their practices.

Contra Costa Properties is one of the best property management companies out there. Pete is miles…read moreahead of any other property managers as he is a honest guy who is trustworthy. Whether you are a tenant or a homeowner, he is always attentive, friendly, and professional. Communication is always great and prompt just like all the bookkeeping, financial transactions, and taking care of all things related to the property, such as the gardening to repairs that are needed. There is something to be said when things are done the right way for their clients. Highly recommended.