Absolutely was completely satisfied with ULC. Driver Rob was at the pick up location early, greeting myself and guests with a smile and shook hands. The bus was comfortable, clean. Rob also showed one of guests how to adjust the temperature. Very good ride to Temecula. We stayed on schedule and returned to Long Beach on time. Booking with ULC was so easy. Suzy is amazing. I also was grateful for the courtesy call to confirm. Truly a great experience and will definitely utilize ULC again very soon. Thank you ULC for making my birthday Wine Tasting trip a success . read more

This company absolutely is amazing. They made sure everyone was safe and accommodated. I had 45 people on a party bus and everyone told me they had the most fun they have ever had on a party bus. The lighting is stunning. The sound system is so clear and loud. I am very loyal and happy client with this company. I have worked with them a few times now and they always exceed my expectations! Thank you Suzy and Bryant! read more

Booked a black bus as a gift to the bride and groom. Service was excellent during the booking process and driver arrived on time. The reason for 2 stars is that the limo arrived quite filthy. Despite the professionalism from our driver the bus should have never left the lot in that condition. She was willing to try and clean it as much as she could with paper towel and cleaner provided by us. This was a real let down and embarrassing for me as the Best man to the wedding party. Everything else was acceptable. We made do with the situation at hand. When I contacted the company after the fact, I was told it would be looked into but never received follow up. read more

I had a GREAT experience with this establishment. The limo was on time and exactly what they quoted me. My daughter and her friends used it for prom. I would definitely rent from here again and recommend to friends and family. Luis our driver was awesome too! read more

I'd give them 0 if I could. Most terrible service I've ever received. Spoke to 3 representatives 5 different times and they said they'd email or call me with back with quotes and never did. Thank you Jennifer. read more

I inquired a quote through the website and over the last few weeks have received multiple auto response emails asking why I have not booked yet. I have responded to 3 of these emails giving necessary information asking for a quote and have not been able to receive a response. 3 emails specifically to Jennifer. So, today I tried calling only to be hung up on. I wouldn't have written a review until I saw a fellow Yelper with the same exact experience. Since it's not an isolated incident this company should really look into their customer service. read more

I didn't get to ask for the driver's name, but she was amazing. She was on time when she arrived at the hotel to pick us up, and waited for us until we were all ready to go to the church ceremony. When going back to the hotel, she knew Beach Blvd & most of the routes to Knotts Scary Farm is going to be traffic, so she looked for ways to get us back to the hotel on schedule by rerouting. read more

Customer Service (Suzie) was the "BEST" rep that I've talked to in a long time, patient, kind and answered all my questions and Mr. Grant (driver) met all my needs he always had a smile on his face and answered everything that I needed to know. Will be back and will be referring you guys to my friends and family!Thanks again. read more

ULC was referred to me by a friend. They had GREAT prices, far lower than the other limo companies I'd contacted or seen on the Internet. The Hummer Limo was awesome, and perfect for our Bachelor Party group. Our driver, Cruz, was friendly and professional; and kept a smile on his face the entire time. The girls also used ULC for their party, and reported the same great experience. I wholeheartedly recommend ULC. read more

In trying to plan the perfect bachelorette party for my best friend, I found ULC Limo here on yelp, and man am I glad I did. After requesting a quote via their website, I was immediately contacted and given exact rates which were incredibly reasonable.. I almost didn't believe it. When I was finally ready to book, last minute at that, the customer service was amazing, there was no pressure, and I even got an upgrade for my bride! Again, was still having trouble believing it. Flash forward to this past weekend... Our driver, Brian, calls me an hour or so before to confirm everything, shows up right on time (maybe even a little early) and was so incredibly friendly and nice with our group! I can't say for sure if our night would have been as fun in the limo without this guy as our driver, he was awesome! We got everywhere on time, he was incredibly patient with us (8 drunk girls singing 90s tunes all night.. you can imagine) and we even got a little marriage advice (Always remember, you -the women-, are always right). Even further, I went to look at my charges this Monday... As a skeptic consumer I was expecting to see extra charges, hidden service fees, those dollars that so many companies sneak in there that you've missed in fine print or otherwise. Not a single one. Between my deposit and final charge, it was exactly what I was told beforehand, down to the last penny. Thanks for helping make this night perfect, ULC. I will be telling any friends who need to rent, and won't be using any other companies but this one in the future. read more

Fantastic and extremely professional service!! We had 16 teens on a party bus, that was completely gorgeous inside. The driver was so professional and fun and we were so impressed to receive a call from him when he safety dropped the group off to Magic Mountain. All the kids raved about the lights, the sound system and the total experience. I have highly recommended ULC to all my contacts and I look forward to using them again. A class act, with exceptional customer service ( thank you Jennifer) and it's refreshing to know that what's advertised is actually real! ULC is the real classy deal! Sincerely, One Happy Mom Wendy Bernacki read more

From the start to the end this company did everything they promised. Customer Service was amazing and the Limo Driver was energetic and so great. The Limo was exactly what I was quoted on, it was clean and pristine. I was afraid asking them to come to Santa Clarita was going to be an issue but they were there on time and there were no issues whatsoever. My daughter had a wonderful Sweet 16 and I would definitely use this company again! read more

ULC - Inside of 12 Passenger Limo - Limos Near Me - Buena Park, California

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Dealing with United Limo was awesome from the initial call with Travis to the follow up call with Paul (making sure everything was going as planned), to the driver who showed up on time (even a bit early). A memorable and wonderful experience from start to finish. My daughter's 21st birthday party was a complete success and the kids loved their driver. Thank you ULC !! You guys made it a memorable birthday for all of us!!! read more

Great service, from booking to our date, the ease and quality of service was excellent! Would book again for future needs. Party bus was in excellent condition. Thank you! read more

ULC was a fantastic service, present staff and willing to meet your needs.. they make sure you will be a happy camper.. I will continue with their service in the future . Will not trade ULC for another company.. I will recommend ULC for any event., the Limo was clean and the driver was profectional and awesome.. thank you ULC for making my daughter happy .. Dear Robert thank you so much for your making my daughters day She was very happy feeling very special. read more

Thank you ULC Limos we had a Fabulous time and your staff was beyond accommodating! The entire team at ULC Limos was great to deal with and everything went as planned. We would highly recommend ULC Limos for any event. Thank You so much for the GREAT EXPERIENCE! We look forward to our next event with ULC Limos!!!!!!!!!!!!! read more

ULC Limos does a fantastic job! From the booking, customer service, staff and presentation with the bus. I would highly recommend them to anyone! They were able to work with my budget (thank you to Jennifer Lopez) and the driver Robert was great! I will contact again to use their service! read more

I booked ULC Limos to shuttle a few members of my company as well as some customers we had in town, and we were not disappointed. Their service was prompt and the bus was very clean. Our driver was both helpful and ensured we arrived at our different locations right on time. I highly recommend this service to anyone looking for both small or large scale transportation. read more

I will definitely use ULC LIMOS again. The limo was spotlessly clean , the driver was a pleasure and the pre and post communication was outstanding. Thank you! read more

I always receive great and excellent service and I've used them three times now. I have no complaints and they are very friendly and great people. read more

The driver was punctual and professional. Our daughter and her friends had a great time the day of her Quinceañera. My husband and I were comfortable and had space, without being in the middle of 15 teenagers. I would recommend ULC to anybody. The Hummer Limo is beautiful read more

I booked a party bus for my son's birthday. From the reservationist, dispatcher to the driver, they were all so pleasant and professional to work with. The prices were significantly lower than the other companies. The bus had all the bells and whistles and was in excellent condition. The party ran a little late, but the driver patiently waited for all of them to arrive. The kids had a wonderful time. More importantly, everyone got back home safe and sound. I would highly recommend them to my friends. In fact, I recommended them to two people already! read more

Their drivers and customer service are not great nor helpful. I was almost run off the road by one of the drivers. I called to report the incident to customer service and the rep was completely dismissive. She didn't ask my location and said rather unconvincingly that she'd "let the office know." Don't recommend if you want to be driven around without getting into an accident. read more

ULC Limos is very professional from their customer service agent Jennifer, to their dispatcher Ryan who confirmed all my information to their driver who was easy to talk too and helpful. I recently used their service to celebrate my 35th birthday. All my friends had a great time on the party bus. The party bus was spacious and comfortable. I will definitely use them in the future. Give them a try and see for yourself. read more

NEVER EVER USE THEM! EXTREMELY disappointed - BUYER BEWARE!! The guy that I met, Cruz was nice. I drove to see the limos bc I wanted to see exactly what I would be getting bc vendors say they have the best & nicest limos & sometimes they done. After I saw the limo and met with Cruz, I felt assured I would get what they promised. He told me that the smaller regular stretch limo would be upgraded to a 300 & the Hummer would be the American Idol white w/double row in back & he would give me a free hour. On the way back, I was just doing pickups for the parents & the bridal party - this was 4 orders I made (2 limos there and 2 back). A couple weeks prior I had not heard from them & didnt think anything until the day or 2 before when I was getting texts saying they were trying to reach me & couldn't. If they could text me, why didnt they call me? Not a big deal but then I called & gave them my final addresses of where the Church was, pictures were, & times to pick up all one or 2 days before. Also, they were hard to get a hold of months before & they have an answering service which really isnt too good & giving them messages &/or they just arent good at calling back. PROBLEM 1: Wedding day: Hummer on time, 300 was 20 mins late (was okay bc we were 1.5 hours late). But where we were in Garden Grove, the driver would not pull in to the complex & insisted my bridal party&I walk down a long alley to get to him (beginning of the issues - my party told him we had plenty of weddings & he would fit & he just needs to pull in & he eventually did. PROBLEM 2: We get into the limo, & there is no second row! Why did I need it? We had a child in the limo & was concerned about his safety so we wanted him in a carseat so the backseat for bride & groom was not feasible. Instead, I and 1 other sat on the floor & an usher sat on the ice thing. So bc they decided to give us the smaller limo last minute, my husband fought w/his sister & they winded up riding in a parents car from the Church to the hall. PROBLEM 3: While running late (not the limo's fault), the lady driving the 300 told us that we should go somewhere else in Laguna Beach that would be better to take pictures so we werent late for Church. I told her to tell our male driver where to go. Did he go there? NO. He said that he didnt want to change anything in the addresses & would not accommodate us. It wasnt out of the way, actually closer for him, cheaper on gas but he was mean. After we got to Laguna Beach, we took the quickest pictures EVER. I mean 30 minutes with a party of 18 okay! PROBLEM 4: The driver, as the men were getting into the car said - NO SMOKING IN THE LIMO - Duh we have a child in the limo!! Do u think even if we were allowed to, we would do that to a child? NO. They put out the cigarettes & got into the limo & we began our long & uncomfortable journey to GLENDALE (1 hour away) while I sat on the floor, I come to find out later when I called to complain that the driver said that we were smoking in the limo - yea I don't smoke & there was NO SMOKING in there. There was a child in there!PROBLEM 5: While we were on our way from Laguna Beach to Glendale the guys in my limo were telling the driving what route to take & avoid so we got there faster & he pretended to ignore us. The guys were being rude (my party) cause he was ignoring us, they were wrong but they were trying to help! PROBLEM 6: We asked the driver if this limo was coming to pick us up on the way back & he said YES. We left slippers, 2 bottles of Zinfandel,& we went into our reception. Stuff is still missing cause the same limo does not come back & driver said we left nothing in there. Real nice - Oh DISCLAIMER - They are not responsible for items left in their limos. PROBLEM 7: The Different limo & new driver come. Apparently when I called to complain later, the guy said that the men in my bridal party were being rude to the driver, they were, WRONG I KNOW. They kept telling him he was "The Transporter" cause he did in his suit, bald-head, & sunglasses. He told ULC he feared his life so he didnt want to come back & pick us up. Really? PROBLEM 8: On the ride back in the 300, it was fine & the lady in the 300 was too but she stated that we were over 30 minutes more than we had requested & that they would charge us even though she was 20 mins late. I later called when I spoke to Cruz & he credited us for this bc he was able 2 check the GPS on the car & see it was in fact 20 mins late so it was a wash ($). PROBLEM 9: On the ride back in the Hummer, we left a present in the trunk without realizing it cause the men in my bridal party were drunk & when I called the next day for it, no gift. DISCLAIMER - they are not responsible for items left in their limos.THIS MEANS: If drivers clean or look in the limo (they dont clean, they have a service) & there are items of value or items they can re-use, they will STEAL & TAKE it home) I HAVE SO MUCH MORE but this is enough BOOK ANYONE ELSE! read more

Mr. Brandon J, I am responding to your rude/unprofessional yelp response with another "1" star simply because I cannot rate this company anything less. Excuse my phone for autocorrecting my spelling of the company, this was a minor oversight unlike the one made by this company. The fact that it took you almost a month to even acknowledge the review says a lot. If you would like me to forward you the original email that I sent to the company after my experience, I would be glad to do so. By the way, I got no response to my numerous calls or my email... It's convenient that after spending over a grand on a product, the company has no record of the customer or the transaction. So cut the victim act and YOU tell YOUR company to "man up". Yelp was designed to expose companies such as this one in hopes that other customers do not experience the same poor customer service. I have lawyers on deck as well so if you want to play this game with me, so be it... So no I will not post my personal information on yelp, but if you'd really like to get in touch with me, I'd be happy to take yours. read more

There are 7 filtered reviews for this place! Yelp is horrible and will remove a bad review if the owners complain about it enough making Yelp completely pointless and just an ad revenue. I used this company once and it ruined our entire night. I got the same "UPGRADE" that everyone seems to get, even after I called them 5 times days before my event to make sure I would not get a Hummer Limo. I couldn't stress enough how much I didn't want a Hummer Limo as I am not from the Ghetto nor a high school kid. I didn't say that because I'm sure spite would have been the reason for the crap wagon I got. I was nice and even offered to pay more if I could get a classic limo which they assured me would be the case. The driver seemed to be a nice guy and has become an expert at excuses working for a place like this. Obviously it was a piece of crap hummer limo that showed up (the only thing that could have been worse is if it were white). It also wasn't cleaned from the night before, and of course it was disgusting giving the usual clientele. I guess it makes sense that they're still in business, I mean LA is a dirty dirty place full of people that would love the "upgrade" to a cheesy dirty hummer. Well I'm sure this review will be "filtered" too. Hey, how much does Yelp charge to get a bad review removed? read more

I'd like to update my review in response to Brandon's idiotic comment just because I see how much he likes to bash Yelp for letting "non customers" leave bad reviews. Thank you for emphasizing on my point of you being idiots because 1, the "LIE" you are accusing me of is not a LIE (learn the definition of the word first please) my review of stating you are the WORST LIMO COMPANY is my OPINION (Google the word maybe you'll learn a thing or 2). Also, maybe teach your employees how the read the names of the cars & piece them together with the name of the car requested by the customer in an email. This "mistake" was not done once, to call it human error, it was done twice. To refresh your memory multiple email threads requesting a CADILLAC ESCALADE went back and forth with your employee. I receive a picture of a Ford. When your employees "mistake" was pointed out, she stated she thought I wanted a Hummer. CLEVER! so you send a picture of a Ford? I'd like to point out one good thing about THE WORST LIMO COMPANY & that is your employee Angie who apologized after seeing the employees mistake and offered a free hour of limo service of which I course decline because I wouldn't even do business with this company even if it was FREE! read more

The booking process was easy. The customer service was good. The price was nice. The punctuality was great. We rented the American Idol Hummer However...the limo was dented and dirty. The inside was not clean. The IPod connector did not work well. It needs to be replaced though they said it worked well. My large party was not able to listen to their desired playlist because they could not access it through their faulty component. All the while the driver saying it worked fine. This definitely impacted the fun experience for these teens who took th time to create playlists We called to express our concerns and were promised a return which we never received. So check out the limo before you rent so you won't be disappointed. read more

So I decided for my 30th birthday that I would do something a little different by renting a party limo bus complete with stripper pole and do a bar crawl around Los Angeles. I called a bunch of places to get quotes and while originally ULC wasn't the cheapest rate that I got...when I told them of the cheapest quote, they were able to beat it with a better deal. The other places I called were Platinum Express Limos, LA Party Bus, White Rose Limo, Los Angeles Party Bus, and Serpentine Limo. It ended up being $850 for 4 hours which includes two pickup/drop off points and 3 stops. This includes tax and tip as well as a bar stocked with ice, sodas, cups, and water. You bring your own alcohol onto the bus. We had about 22 people or so and it came out to about $40/person which included all the alcohol. But you can easily fit 30 people on the bus. The customer service while arranging for the contract to get the rental was pretty good. James was very attentive and replied promptly to my emails and questions unlike some of the other places that I called. We had dinner at Sisley Italian Kitchen at Westside Pavilion. I picked this place mainly because there was plenty of free parking and the food was fairly inexpensive and it wasn't difficult to make reservations for a large party. I hate having to do prix fixe or put down a credit card deposit for large parties. Our first stop was downtown at Seven Grand. Next stop was the Griffin in Los Feliz. And last stop was Blue Goose Lounge in Hollywood. I think after awhile no one really wanted to get off the bus since it was so much funner. The bus has a flat screen, Vegas style lights, and a sound system that will play music from your CDs or an ipod. The driver was very nice and professional and put up with a busload of drunks so I tipped him an extra $50 and promised I would write a review on Yelp. Highly recommend them!!! read more

I really enjoyed myself with friends over the weekend I had a great time and awesome service. The people there are very friendly and the driver was very well mannered am looking forward to next weekends event with a few others to enjoy Saturdays Party bus adventure two thumbs up thanks for the good time. read more

Repeatedly tried to get a quote because of good reviews on Yelp. The online quote does not work, so don't waste your time. If they cannot keep their website and phones working, how do you know they won't leave you stranded? read more

If I could give zero stars I would and I normally only go one Yelp to give businesses GOOD reviews ! As too many others have stated this company will not honor their quote and/or they will tack on unnecessary additional charges after the fact. Once they have your credit card they take the liberty to charge whatever they want. For example, they are charging us $90 extra because it took 14 minutes for our large group to board the bus. This is just 4 minutes over their 10 minute bogus rule. We have taken our problem to our credit card company, but I would save yourself the trouble and not take the chance with this company. read more

Booked ULC Limos for my sister wedding. The day I made the deposit Jennifer Lopez assured me we would have no problems at all- well we did. The service in general was okay. The driver was really attentive and on time. The problem was the limo that I had booked was much bigger then the one the driver had. The limo was old looking! The day of the event it was raining and water kept coming in through the roof causing a mess inside. Our guests had to literally stay on the corners and avoid the middle section. I had also requested a "just married" for the newly weds and when I asked the driver about it he said he didnt know. okay? I called the next day and did get a refund but that wasnt the point. read more

I rented a party bus from this company a while back. My experience seemed great until on the night of our event the bus I requested was a hour and a half late. As if that didnt frustrate my party of 50 as it was, the bus they rolled up with was the wrong bus! I was furious! The bus was in terrible condition and the sound system was garbage. Never renting from them again. read more

I had the absolute worst limo experience with this company. I'm NOT one to write bad reviews, but it was a ridiculously awful experience. I wanted to go with a better, more seasoned limo service to ensure that we would have a good experience for my boyfriends birthday night.... unfortunately I chose ULC limos. While driving the driver kept stopping and going as if we were in a stick shift limo. This kept going most of the 45min drive and at one point we literally thought that we had gotten into an accident. We were saying cheers in the back seat when we came to a slamming hault. I was thrown from one of the side seats completely off onto the floor, drink spilled all over me. My friend in the very back was sitting forward a little and was thrown from one end of the 10 seat limo to the other. Drink were covering everyone including my brand new dress. To make things worse... it was sprinkling outside and the driver dropped us off across the street from the venue. That's also how we were picked up. It was outrageous. When I didn't tip the driver well at the end of the night, he made a rude comment to me and gave me a dirty look. I've never experienced such poor service in my life. I called to complain several times and the manager never got back to me. He always said he would look into it and yet never followed up. Please don't choose this service, they don't deserve the business! read more

I did a lot of research before booking any of my vendors, & ULC limos were the best price. They were always professional & the drivers had great attitudes & were so nice! They made it a pleasure to have them around. We used ULC for my husbands bachelor party as well as the wedding, their limos are awesome! James from ULC limo was wonderful to work with, thank you for helping to make our wedding wonderful! read more

NEVER use!!! They double booked on the night of our kids Winter Formal and left 38 kids standing in the street waiting for over an hour. They lied about where the bus was, kids used find my I-phone and our bus was at the formal (dropping another group) not where they said it was. (flat tire) They lied and were extremely negligent with our underage kids on a very special night causing them to miss the dance. Horrible Company!!!! read more

This was my first time renting a party bus and I'm glad we decided to try ULC. We got a party bus for my birthday. Man..the price was amazing. Out of all the places we called, hands down best price from the OC to LA. We got a great deal on the 35-passenger party bus. Suzy and our party bus driver, Ryan, very good customer service. No complaints from the driver at all. Very satisfied with using ULC services and plan on contacting them in the future, most definitely...with the two stripper poles again.. read more

The Letter I recently wrote to the owner. Still no response..., I recently had friends that rented a limo for my best friend Jessica's birthday party last Saturday. I wanted to take a moment and write you about our horrible experience with your company. We had planned this for a month. We would get the ultimate limo, bar-hop in LA and have a blast all night. I drove up from OC just to participate and celebrate my best friend's birthday. I was especially excited about the limo ride. The night started off great when a black Hummer limo pulled up. We were very excited, especially the birthday girl. After we took off (9:21 pm), right before we were about to get on the freeway, we heard a loud terrifying clunk over the blasting radio. The driver pulled over to check out the noise. Turns out that the suspension or something like that had snapped rendering the limo useless. At this point (9:44 pm) the entire party came to a screeching halt. Our awesome limo that we'd picked especially for Jessica left us in limbo. Ten people had to get out of the car and stand around on a street corner in our finery, waiting for a resolution. Our driver spoke with dispatch to get another limo out so we could continue our night. We asked for an upgrade and he stated he would see what he could do. At this point we were well into our already paid-for time for the evening. The limo driver then said a new limo would arrive in 20 minutes, now cutting our time at each of our destinations in half. Jennifer, who had rented the limo, contacted the limo company asking what was going to be done and what we were getting. The gentlemen on the phone stated he was going to give us a WHITE Cadillac! The only thing we didn't want! He stated our time would reset with the arrival of the limo, which made no sense since the whole point of the evening was to go to bars which closed at 2am! Determined to try and enjoy the rest of our evening, we hoped for the best. Perhaps this new limo would be at least comparable to the Hummer we'd originally ordered. Unfortunately, when it arrived OVER AN HOUR LATER (10:50 pm), the night went from a A+ to a D-. As we entered our replacement limo we realized that half of the items we had originally ordered were not in there! The horrible seating arrangement separated everyone into clumps - none of us could really interact. AC did not work - it only had air blowing at FULL speed. Radio speakers did not work in the front of the limo. Lights were terrible: there were no LED's and the back laser & tesla lights were partially not working. No one could hear music and radio was static. Then we realized we had no auxiliary input for our IPOD leaving us with NO MUSIC for our evening. Needless to say nobody enjoyed themselves... and with the customer service that was provided, you can be sure that 10 people have been left with a very bad taste in their mouth. I actually work in customer service and would be very mortified with how this night ended. Statistically speaking, bad experiences will be told 10 times over... So that means at least a 100 people will know about how the evening played out. I also will be celebrating my birthday this month and was planning on getting a limo.... now I know exactly who not to call, so that my birthday does not end like my best friends did this past weekend. I hope that you will remember to always go above and beyond to fix your mistakes for your future customers, so that the many people riding in your limo will tell about how wonderful their night turned out vs. how horrible the customer service was. I feel personally that a major compensation should have been offered. read more