Cancel

    Open app

    Search

    Ulta Beauty

    3.1 (41 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Ulta Beauty

    Haircut

    Ulta Beauty Photos

    From this Business

    Recommended Reviews - Ulta Beauty

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This was actually the correct brand I was recommended  Looks like a TUBE to me
    Cary F.

    Stopped by for some lip gloss one of my girl friends had suggested I try from Ulta . I just couldn't think of the name of the brand . As I came in no one greeted me nor asked if I needed any assistance. I had to find someone to assist me and when I did if felt discriminated against. I approached one of the guys make up artist for assistance and he asked me to wait as he was in the mirror ...reapplying on some make up it looked like . I walked off and he came later to help me .I explained how I was looking for a lip gloss in a tube . He then stated "that sort of lip gloss would be found at a DRUG STORE ". I was puzzled because I've never heard such recommendations when I shop at Sephora . Then I asked him for any suggestions and felt like he was trying to brush me off and not further assist me . I guess it magically came to his brain that MAC carried the lip gloss I was originally looking for HONESTLY THE ENTIRE EXPERIENCE WAS KIND OF ODD

    The illusive foundation I was looking for
    Noel S.

    Let me start by saying that Imani was phenomenal! She was patient and kind, she answered all of my questions and assisted me in purchasing my Clinique skin care products, an entire set. Plus make up. However they were out of stock for the foundation that worked best for me. She gave me a small sample to take home until they got the product back in stock and said to check back in about a week.( let me also say that I can't just wear just any brand of makeup, I have lupus and psoriasis) Unfortunately each of the 5 times that I returned to purchase the foundation I encountered some very bad customer service and uncaring staff members! The last time I went in I attempted to explain my frustration with having to return 5 times just to get the foundation; I ended up in an actual argument with one of those staff members to the point that I will NEVER EVER shop at Ulta again!! And her manager was standing right there listening to the entire exchange! Now the manager knowing that I was beyond upset offered to at least allow me to take a picture of the correct foundation so that I could go to a place of my choosing to purchase the product. I'm disgusted that this is what passes as customer service these days! I spent 20 years in that industry and that is not at all what I know to be true good customer service!! And I will also be canceling my Ulta card!!! Seriously! Horrific customer care! As I stated in the beginning, Imani was fabulous! But many of the rest of the employees are less than caring, less than attentive and could really use some re-education on what customer care truly is!!!

    NEVER GET A HAIRCUT HERE!!! specifically with Emily S, she totally butchered my hair only requested a trim and some layers in the back. The end result was so horrible . You should not be allowed to do this to people who trust you with their hair, overpriced haircuts and you end up looking like your hair got caught in a blender. You should be ashamed to call yourself a professional haircut stylist!! Im hoping I can save someone else from being ripped off and disappointed, it will take months before my hair recovers from this massacre!!!

    Daysi G.

    I was so excited to stopped by this brand new Ulta location. I heard from my hair stylist that it had quite a few more options than the long standing location a couple of miles down the road. The one I have lived at for the past 12 years. Love it so much, the majority of the staff knows me by name. We are in a hugging basis when I recognize one of my awesome staff members. Sadly, at this new location, it was Saturday afternoon and it was madness. I only got asked if I needed help once. It was very rushed and dismissive the minute I said no thank you. I walked every inch of that store and the couple of things I was looking for were items I haven't used before so like a pro, I tested it on my wrist. Unfortunately, I couldn't bring myself to do so. The place has only been open for a month or so and every sample I looked at, whether for my own sampling or just looking at new items I've already known about and ready to buy, looked like a ONE YEAR OLD had grabbed everything and decided to play with it as toddlers do. They look dirty, product running over the item and around the actual item. The palettes are missing from the testers already. Actually, there are so many testers missing. One of the items I was looking for I already own but needed a lighter shade since we are in winter season, not being out by the pool all day, I needed a couple of shades lighter. Not possible, they were so gross looking, I didn't even want to touch them. And let me tell you, this was on the upscale, if you can call it that, side of the store. When I walked over to the drug store item side of the store same issues. The ladies are walking around excited about their plans, talking about their gossip and from time to time come over and asked if I needed help. A few of them were actually helping customers who had questions but over all, it was a circus. I will go back on a less busy day and hope the areas are cleaner. The location down the street may have low reviews for other reasons but never for a dirty selling floor. We'll see what happens next time.

    Julie H.

    I had my bridal makeup done here and was thoroughly pleased. Anilu did my makeup, and she was great! She would stop from time to time to let me check the progress, and went light with my makeup until I saw it and approved changes (like more sparkles in my eyeshadow). I got a lot of compliments on my makeup. I will go again just to pamper myself! Thanks Anilu for making me feel beautiful on my wedding day!

    See all

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    Meghan did my hair, she's personable and does her very best to make sure every hair is in place, Anilu I think I'm spelling it wrong but she did my makeup.

    Mentioned in 2 reviews

    Read more highlights

    Ulta Beauty - cosmetics - Updated August 2026

    Loading...
    Loading...
    Loading...