Update: It's been almost 5 years since I've written my last review. Ulta has upped its game with better customer service and better products. Happy, I can purchase "The Ordinary" line here. Most of the time, I purchase products online. However, in a clinch, I like to go right to the Ulta store. The sales associates will go out of their way to look for a product if not in sight. Overall, the store is cleaner than ever. Parking is always crowded particularly on weekends. The lot needs to be better designed for the entire strip mall of shops. read more

Ulta Beauty - Purchased The Ordinary's Azelaic Acid and Anastasia Tinted Blonde Brow Gel with a gift certificate! : D - Hair Salons Near Me - Clifton, New Jersey

Well stocked and you can get some good deals! Staff is welcoming . Convenient location with parking available. The only negative is the long wait at the cashier as they appear to be short staffed. read more

See all

I came in to sample some cologne for men, and it took a little while for me to get assistance. Once I did receive help, the service was excellent! I already had a specific fragrance in mind, but the assistant noticed that I wasn't completely satisfied. She recommended a different one, and I instantly fell in love with it. I was so grateful for her help. read more

Everyone should be aware that if you order online and redeem your rewards points($), you will LOSE them if you return OR exchange that item in stores. I confirmed this with Ulta's Supervisor at Corporate. I feel that that is completely unethical. You earn cash/points for being loyal and they shaft you! Ulta can easily have a system in place to credit those points BACK to your account. The policy is so very wrong!!! read more

Gentlemen, Came to the store to purchase a perfume for her, and a cologne for me. I gotta say the customer service/reps were not attentive at all. I stood around for a good 20 minutes in this store, looking like a lost puppy and nobody even approached me to see if I needed some assistance. I was a loyal customer, but now...I'm really not. Was ready to drop some dollars, but hey, I'll go someplace else! Thank You Clifton Ulta, pleasure doing business with you (finger gesture)! read more

Stay away, stay away if you don't want to waste your time. I went on Sunday afternoon 1/12/25, the store was packed and there was plenty of staff in it. There were only 2 registers opened and I was the 17th in line to pay. I asked the staff to open another register please as the line was so long. They said that nobody else was trained on the registers. After waiting 10 minutes and barely moving forward, I dumped what I was going to buy and left. Never to return. This store is a disgrace to customer service. Naomi Nussbaum read more

Sasha was an amazing help with finding the makeup I was looking for. Definitely recommend asking for her if you need help with finding the right products! read more

The people who work here are always helpful but they never have enough people at the register. I went in on a Tuesday morning and had to wait almost 15 minutes to checkout since there was only one person at the register. I think I will just go to Sephora in the future. read more

Before COVID you will enter this store and everyone will be so nice saying their good mornings and the "May I help you with anything". Now you go in and the employees are standing around talking to each other. Ignoring the customers as you go by. Only one male went out of his way to be nice. The store is a mess. The boxes on the floor without getting stocked and please don't ask to use the ladies room. Disgusting. You will think that with all the new diseases around and COVID they will clean them often. Omg. For the amount of money that we pay there it should be a 5 stars. Don't get me wrong it used to be. Shame. The lipsticks and cosmetics are still being tested. read more

See all

I came in looking to try some cc creams and I thank god i ran into Meryl. Meryl was nice, looking to help and was happy to help as well. She helped me pick a brand with the coverage I was looking for and what worked well with my skin. She shade matched me and gave me some tips regarding moisturizing and priming. I ended up getting the it cosmetics which they had a deal going on. I received a setting spray and mascara for only $2 more ! I am overall pleased with my visit. read more

My parents and I walked across the parking lot to return my items. I thought to myself wow this place is really nice. I love the spaciousness and the lighting. The store itself is very inviting. We perused the store and walked by several employees who never greeted us nor glanced or way. I thought to myself even if I wanted to exchange my items for something else I wouldn't. The reason is because of the lack of customer service e received. I would never give my business to a place who does not believe in greeting their customers. The only time I was acknowledged was when I stepped on line to return my items. The employee seemed upset by this but of course I could care less. read more

See all

This Ulta is good, but the store is located off Route 3 in one of the busiest shopping plazas (it's the one near Trader Joe's). The parking lot can get crowded and people get rowdy hunting for spots. read more

I went to this store because it listed it had what I wanted in stock. It didn't. So, I purchased something as a substitute and it was so old the nail glue was dried up. I'm ok with things being out of stock, but old and unusable when you open it is a bummer. So, look closely at what you buy. Should have stayed at my local Ulta. So much better. read more

Just wanted to come here to write a review for Lydia. Lydia is the best, I mean 10/10! She took the time to help me shade match various products and gave me many amazing recommendations, walking me around the store to help me find and test each product. I was lost when I walked in but I left with exactly what I needed. She works with makeup but even made sure I got the help I needed in the hair department. If you need anything at Ulta make sure to ask for Lydia! read more

I need to scream it so everyone can hear!!! The makeup artist MARIA completely saved the day the morning of my bridal shower!!! Literal angel sent from above. Not only was she so pleasant and eager to help me from the start over the phone while making my appointment but the morning of my shower was a TOTAL NIGHTMARE and she came to the rescue! Long story short I got my hair done before arriving for my makeup appointment, I left the hair place in tears because of how bad this person did my hair. I drove hysterical over to Ulta where I would be getting my makeup done. I had arrived a few minutes before they were open, when I called I explained I had a makeup appointment and I was just a few minutes early. I was let inside and AMANDA asked me what was wrong and did everything she could to make me feel better! During my time there getting my makeup and hair redone she must have came over three or four times to make sure I was happy, she really was so sweet! MARIA ended up taking out my hair so I didn't have to look at it anymore and proceeded with my makeup to which she did an absolutely BEAUTIFUL job! She even fixed my hair up afterward to make sure I felt like myself again! These two women have no idea the impact they made on me that day and how much I appreciate every thing they did for me when in reality they didn't have to. They truly were lifesavers and made my day a million times better!!! THANK YOU THANK YOU A MILLION TIMES THANK YOU! read more

Ulta Beauty - Hair Salons Near Me - Clifton, New Jersey

If you ever need assistance with product recommendations and/or shade matching, Brittney is your go-to girl! I went to Ulta for a specific product but after talking to Brittney, she recommended an even BETTER product based on what I told her in regards to my preference and skin issues. Not only did she recommend an amazing product, she was able to match my shade on the FIRST TRY. She is AMAZING. If you ever go to this Ulta location and need recommendations/help, Brittney is your girl! read more

I was at cashier going to pay my stuff and the cashier seemed like she didn't want to be there she wasn't friendly and seemed miserable, I asked if I had any points and she responded back saying, I can't even hear you! Just rude! Like she didn't want to be bothered I'm sorry she wasn't approachable and seemed like she was annoyed to be at work! I looked on my receipt her name was Bridgette. read more

Today, my daughter, who has thick curly 3c hair, had an appt for a blowout. When she arrived at the salon, the person who was supposed to do her hair looked at it and disappeared in the back. Next thing you know a manager was called, and then a lot of screaming and yelling ensued which my daughter could heat quite easily. Then they said she was "supposed" to book a silk press. Um, excuse me?!?! Not every Black person wants to get a silk press and she should not HAVE to book that. I am so sick of salons and supposed stylists whose default is thin straight hair. A salon that serves a wide variety of clientele, should be experienced in different hair types. Silk presses cost more and frankly, telling someone they HAVE to book one is discriminatory. For my daughter to stand there at a salon counter while people yell and scream in the back is both unprofessional and uncomfortable for the client. Now my daughter is back home because these supposed stylists could not get their shit together and came with every excuse in the book from shoulder surgery to just being back from God knows what. I called while my daughter was there and spoke to Jocelyn who kept insisting she had "handled it." Um, no Jocelyn, it wasn't HANDLED at all because her hair isn't done and she feels awful. Nothing was done to make her feel better or to accommodate her hair. So how is that handled???? How about on the crappy booking site you make it clear who can handle multicultural hair? Either that or just say you can only do straight or minimally wavy hair? Absolutely disgusted and appalled at the experience my teen daughter had today. I will not be going back to this Ulta for so much as a friggin cotton ball. read more

Beautiful store with good selection but with high prices and never enough check out cashiers. Better deal to buy online at Amazon or EBay. Parking is horrific as shoppers for Trader Joe's always waiting for parking. read more

See all

This Ulta lacks customer service! To the managers: I am trying to understand the reasons why your staff are so rude? I get sick to my stomach whenever I think I have to go to your store. I'm always looking for an excuse ( or I placed my orders through Amazon) not to go to this location. Your staff need to have some kind of customer service training, especially, if your business is all about directly interacting with people. These are some of the skills that your staff is lacking: friendliness, patience and communication. I wonder what are the prerequisite to work there? Is rudeness one of them? Or lack of empathy? read more

I was on the fence about getting my hair curled for my cousin's wedding, but at the last minute, decided to leave it to the professionals. Hunaida did a beautiful job with my hair, and gave me the exact look I was going for. I have a lot of hair, so when I saw that the expected amount of time for the appt was 30 minutes, I budgeted more - expecting a longer time on my hair and more of a wait. From start to finish, I was done in 29 minutes. I got a ton of compliments, and proudly told everyone that the Ulta salon in Clifton hooked me up for a mere $30. I will absolutely plan to come here before my next event! Thanks Hunaida! read more

Ulta Beauty - Cousin, me, soft curls - Hair Salons Near Me - Clifton, New Jersey

See all

The younger sibiling to Sephora is much more spacious with friendly, helpful staff and plenty of products to get lost in! The higher end collections carried include a number Sephora carries, carried, or more extensive offerings of those at the competitor. These include Smashbox, Tarte, Stila, Urban Decay, Too Faced, Bare Escentuals, Laura Geller (used to be at Sephora), Cargo, Benefit and Lorac. They also carry CK One--yep, Calvin Klein's CK One which I never knew about, nor heard of, let alone seen. Mid range lines include Napoleon Perdis from Australia and carried in US Targets is also here as well as Pop Beauty, also in US Targets. They also carry beauty lines you'll find in your drugstore like Maybelline, Loreal, and Rimmel, but also find some harder to find lines of this price point such as NYX and Palladio. The one drawback to Ulta is it lacks the tissues, makeup remover, alcohol and cotton wipes to use when testing products. Ulta also has its own brand. They have extensive selections of hair product, nail polish and fragrance. I liked that they created a section just for men, positioned in the middle of the store (for easy access, no doubt!). There's also a salon on site. Sign up for Ulta's Beauty Rewards program...you know the drill, Sephora VIBs! Ulta has a weekly circular of deals as well as coupons. read more

Ulta Beauty - Nice men's section - Hair Salons Near Me - Clifton, New Jersey

See all

I wish I couldn't put one star. Please follow my advice and DO NOT go here. I got a haircut done by nirali I believe is her name, and she's supposed to be a tier 1 hairstylist, and dude, she cut my beautiful long hair, crooked and sooo bloody short which was nothing that I asked for. I asked for a trim and she cut it straight across, crooked with my hair looking so uneven and she tried to play it off like " Oh you got a great cut for a new start the hair was dead" Uh no my hair was not dead and her eyes aren't apparently straight since my hair can't even be straightened to cover up the crookedness.. DO NOT GO TO THIS ULTA. I've been to better, im disappointed in myself for thinking I could get a nice hair trim done here. read more

Ulta Beauty - Hair Salons Near Me - Clifton, New Jersey

Trash! I was in this location because I was working out of town and wanted to buy a bunch of stuff I didn't need. When I arrive no one greeted me! Didn't care but I noticed everyone after me was greeted with a warm hello. No big deal. I'm An independent shopper so I know what I want and I know what I'm looking for, but I couldn't help but notice how rude these 2 chicks who worked there were. They sat around chatting!! Never greeted or acknowledged that I was there. To top everything off, the line was ridiculously long! read more

This review is only for the Benefit Brow Bar. I really liked coming here to get my brows done but I recently have stopped scheduling appointments for that service at this location. I was able to schedule an appointment online, had it confirmed, etc. but when I arrived at the location, the tech wasn't there and I was told she was not working that day. This happened twice and after the second time, I decided it wasn't worth the hassle. Unless they fix their scheduling system, coming here for the brow bar is not worth the frustration. read more

They refused to match the pricing on Ulta.com for the item I wanted. It was significantly lower, $24 vs $32, which is 25% off! And they had an attitude about it. The manager didn't explain why other than "we don't know why its that price online and we don't match their pricing". What!? It's not like it's a competitor, it's their own website! I literally drove 25 minutes to go to Ulta to get this item and they were so snotty that I left without buying anything. I've been a customer of theirs for a while, even placed an order online just a few weeks ago. But I did not appreciate the experience here and will not be back. read more

Rude ppl here, lady got mad and walked away cause I told her I wanted first aid and beauty case philosophy breaks me out...first aid and beauty and drunk elephant cleared my acne she got pissed as in saying OK whatever and went back to her group chat..please corprate fix this store cause I'm telling ppl not to go here ever again they list 300.00 today I didn't give them my money I went all the way time Wayne. This had been happening to me since last year. Manager is Rude too. I've worked in customer service first 12 years read more

I am livid. I paid almost $200 on products and the cashier just FORGOT to put some stuff in the bag. I get home and I'm missing half the things I bought and then I look through my email for the receipt to check if she even scanned them and she must have forgotten to email me a receipt too!!!! I KNOW I clicked "email receipt" on the keypad. Completely unprofessional and criminal! Will never go back there. read more

I always get my hair cut and boliage with Ingrid. She does a fabulous job and she really listens to you needs. She's a true asset to the salon. On the other hand the voicemail system is too long winded. you should have a prompt to just book an appointment. I don't need to listen to this super long message about every hour on the hour you store info. Kind of annoying. read more

Brooke is an excellent Skin Therapist! I never had a professional facial before and was nervous coming in because I have sensitive skin. She walked me through every step and kept me at ease throughout the whole process. And my skin feels great! I will definitely be coming back soon. read more

I visited this Ulta because they are one of the few in the area that carry Colourpop cosmetics. I must say the comments about people getting ignored, I had the opposite experience. The staff could not be friendlier and helpful, genuine smiles and kindness...greatly appreciated. Not only was I able to walk away with a ton of colourpop, they had some really nice sale items that I bought on impulse. Clifton will tag their sale items, I don't see this in other Ulta stores and who doesn't like a good bargain. This ulta is pretty comparable to the Edgewater and Maywood stores as far as selection, cleanliness, size and inventory. The location is weird but I am not used to the overwhelming Rte. 3 miles of strip malls. Parking was fine for me and it was a bonus that a Trader Joe's and Pet Valu were next door. Good experience overall. I will be back! read more

I had a hair appointment here a few weeks ago and while I was on the way, the store called me 15-20 minutes before my appointment. I was actually glad they called because I needed to reschedule it, I was having car trouble. Then the girl asked me where I was- as if I was supposed to be there already. Before I even had the chance to say anything, the sales associate started scolding me saying if I knew I couldn't make it, I should have called earlier etc... I apologized and explained that my car actually started overheating MINUTES earlier and the first thing I do when my car OVERHEATS is definitely NOT try to dial the phone number of freaking Ulta clifton while I'm on the highway, hoping my car doesn't explode. Honestly, who calls a client minutes before their scheduled time and act as if they're late?? And reprimands them? So rude. read more

The prices are decent, the selection of products is ehh, but the number of employees there is limited. I was at the store at 8pm (yesterday) 23rd of February 2017. I could not find one single employee to help me. First, I needed help in matching a foundation... asked the cashier it apparently that wasn't their department. This person did not offer to call someone over as they are "closing the store now" (820pm). Next, I was looking for someone to assist me in finding a product, or at least pointing me in the right direction... but no one was around either. After wondering the store for the next 25 minutes an announcement was made that the store was closing and to head to the cash register. I was about 4th in line out of 5 people. At this point I was getting frustrated... there was only one register open, the other person was pretending to do something in order to not check people out. She was shuffling through bags going to and from the door. She was unlocking and locking it but not at corresponding times (as she was locking the door walking back to the cash register, a client would walk past her to the door and had to wait to be let out). The person that was in fact checking people out, seemed new. They kept looking at this other person for help but she wasn't catching the hint. As it came to my turn to be checked out (finally... as it is already past 9pm) the 2 workers switched and I was being checked out by this lazy worker. I took this opportunity to ask the questions I was looking to the answers for earlier but to no surprise she gave me "I don't know" "maybe" "I guess" answers. Honestly... I don't ever want to come back to this particular location again just because of my experience last night. read more

Gotten better. Service is nicer. Will get my hair here done on Monday we will see how that goes, if it goes well, I'll return and change my review read more

I like Ulta, I do. It's nice to go somewhere that has a nice mix of high end and drug-store products and that has an extensive line of hair styling tools at a variety of price points. However.... this location sucks. It's dirty, samples are all over the place, the selection is picked over. I went there at 11am on a Sunday, so it's not like the store had been open for hours. And there are people who work there just wandering around and talking. Organize some stuff! Did the people who closed the night before really leave it like that? Also, their clearance section is composed of just stuff that should be thrown out. It's nice that you're now selling hair pomade for 1.79 when it used to be 7.00, but if it looks like someone's fingers have been digging in it, I'm thinking it's just trash. The whole place needs an overhaul and/or employees who care a bit more about presentation. I realize that inventory is something they don't have any control of, but someone above their heads should be taking a look at it. It's not like just one color was gone, I'm talking about entire sections of eye shadows, all gone and in every shade. I'm sorry, but I can't be bothered to drive down Route 3, u-turn and manipulate that horror show parking lot if I'm never going to find anything. While I could find all the things I was looking for, I did find one. But, on principle. I just couldn't buy it. They really need to get it together in there. read more

I'm a low maintenance kind of girl. I own 1 piece of makeup: mascara I own 2 pieces of facial products: cleanser, moisturizer I own 3 pieces of hair products: shampoo, conditioner, frizz control somethingorother But all that is changing after I visited ULTA. Went in for mascara and walked out with 6 items. Suddenly a microdermabrasion cream seemed like something I really needed. Hyaluronic acid? Sure, I need that too. Eye cream? I'm not getting any younger. I walked out with items that I should probably have bought a long time ago. I also walked out with things I probably didn't need (calming sleep pillow spray? yeah, well it turns out I really did need that too!). Sephora always scared me. I didn't like the salespeople constantly on top of me. I didn't like the strong smell of perfume and fragrance in such a small space. I only went in there infrequently to buy mascara and leave as fast as possible. ULTA is different. For one, it is WAY bigger inside. No one bothered me. I browsed forever. I read labels. I tried samples of products and it seems that just about every item has a "tester" to try. The little stations on the end of aisles contain everything you need to test, apply and clean off the products you try. I didn't want to leave but they were getting ready to close. ULTA is like a chain drugstore, Sephora, and high end salon/beauty product place all rolled into one comfortable experience. I'll definitely be back (for more than just mascara!) soon. read more

This location is the closest to me and to be honest, I have yet to step foot into another Ulta. Although I haven't really purchased much make-up out of Ulta (I'm a Sephora type of girl), they have an enough of a selection for emergencies. I love their selection of hair products and it is mostly the products that I purchase at this store. There hasn't been a time I've gone in and came out empty handed. I mostly shop at Sephora but I believe Ulta has a better rewards program. I have been able to utilize points and apply discounts towards purchases. They are great with giving away samples (you've got to ask for them at the register!) I have used the salon once before. I got a cut and a blow dry. It was definitely better than what I expected. My cut came out great and I left with a shiny head of hair. Overall, the staff is nice but not outwardly helpful. I sometimes find myself having to locate someone to help me should I need suggestions or any tips. read more

This review is for the salon. The only positive aspect of my experience at ULTA was the price, although I found out halfway through that there was a deal for new customers... but apparently I didn't qualify because I had a "master stylist." (she was the salon manager) I did not get to choose my stylist so if I knew the deal was an option I would have been sure to request a newer stylist... but ANYWAY... 20 minutes before my appointment, my stylist called and asked if I could come an hour later... I said I couldn't because I was coming with a friend and that would inconvenience both of us. My stylist seemed to understand. When I arrived the receptionist told my friend and I that we were "too early" and to come back in 15 mins. We were right on time, but we said okay and left to grab something to eat. We came back about 20 min later and my stylist had me sit in a chair in the cape... and then left me there FOR OVER AN HOUR. She did not even TOUCH my hair until an hour and a half after my scheduled appointment! I feel like she was just trying to cover up the fact that she double booked. I thought it was incredibly rude and inconsiderate and a huge waste of an hour and a half of my life. The color came out okay, I wish it was lighter- my stylist dumped toner on my head and then left me alone in the back room with my head in the sink for about 15 minutes with no explanation... I almost considered getting up, but at this point my experience was too far gone. I will not be back to this specific location.... and would definitely not recommend unless you have nothing better to do with your time. read more

Warning for Ulta hair salon customers--- found out it is Ulta company policy that they will NEVER under any circumstance give you the formula for your own hair coloring (for upkeep.) So if you move or travel and need to know your hair coloring for the new salon-- the stylist will refuse to give it to you. Ulta is basically trapping the customer. After speaking with Ulta corporate, I was told that my $300 color, cut, & style does NOT include the formula knowledge of my own hair coloring. Dishonest of Ulta considering this "policy" is nowhere to be found. Not even found on receipts. Glad I will be going elsewhere. Ulta has little confidence in their stylists/hairdressers. read more

Desperately needed a cut so I decided to try the Beaty salon and honestly I'm glad I did! My stylist Yngrid who was very nice and helpful gave my hair life again. Not only did she fix my bangs that I PERSONALLY MESSED UP BY CUTTING THEM MYSELF, but she also gave my hair so much volume. My cut was $45 and honestly so worth it. Would deff come back again. read more