Today was my first time going to Ulta, and Natalie helped me out. She was so sweet and answered all of my questions. I bought a few items to start a skincare routine, and I'm excited to use them and see the results." read more

I came in with my sister on her birthday for free birthday gift and i came up to the counter and asked for help (Monica) because i didnt know how to go about it and she was super rude to me and my sister had a mad face the whole time and an attitude and i asked if she was upset and her reply was "thats just my face" i dont feel comfortable going into this store anymore nor does my sister so she needa be re evaluated asap read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I went it to pick up my favorite foundation, anyhow I must give a shout out to the two young ladies at the cash registers, Mariah and Nayeli, it was SUPER busy, line was long and they handled it with professionalism and efficiency! You both need to be recognized for your hard work, you gals rocked! read more

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Amazing selection. I wish the staff could recommend more. I'm lost with some needs. Last time the woman working there was a BIG help. This time meh. It's clean, and like I said a lot to choose from. Good prices. Like the hair care selection. read more

This location is conveniently very close for me. I always love to go here and restock and all my favorite skin care and make up necessities. If you go right after Wednesday Thursday, particularly then you'll get a fresh stock of products. And that's my favorite time to go. Last time I went I was able to get my hands onto two different Juvia's Place pallets that are absolutely stunning photos attached. And of course, the staff is always very helpful and they help with finding products. read more

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I just visited this location looking for a cologne that Google listed as being in stock. I walked in and asked the woman with long dark brown hair and blonde highlights with glasses working near the fragrance section if she could help me find a specific fragrance. When I said I was looking for Sauvagd by Dior, she cut in with "well which one!?"... I said the smallest to which she continued responding "well which one!?" I showed her a photo of the one I was looking for, to which she responded a third time with "like I said, which one?!?" Finally, I myself saw the same one in the photo, chose it, and was told it would be at the register. I work in sales - the level of customer service I received today was extremely sub-par. But at least I got the item I needed! read more

Ulta Beauty - Cologne purchase - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Our cashier Vianey and her manager where both amazing and helpful. They went above and beyond to make our experience at that store so pleasant. When I mentioned that my niece who was with me was getting married the next day they went out of their way to treat her special with compliments and a token (gift) from the store. read more

Ulta Beauty - The bride & her grandpa - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

It was time to restock some Estee Lauder products. I was running low on primer and foundation. I typically go to the Macy's location in Downtown Summerlin or the Meadows mall, but since I was in the area of N. Decatur and the 215, I decided to stop by Ulta Beauty instead! This store is right next to the Hobby Lobby and Target! There is ample amount of parking available. I walked into the store around 11:30 on a Saturday. It was super busy!! There are so many different brands available in Ulta Beauty such as MAC, Estee Lauder, Chanel, Dior, Elf, NYX, Clinique, and so much more! Ulta Beauty offers products from Makeup, Skin Care, Fragrance, and Hair Care! It's always fun to shop inside Ulta Beauty because there are just so many products that you can look at! Their team is super helpful too! You can ask them questions about certain products. Looking at their Estee Lauder section, I was lucky to find one more in stock for foundation - 2N1 of the ivory beige color. They had a deal on mascara, so I bought a waterproof mascara. The Aqua Brilliance foundation was also in stock! The prices are slightly high. The check out register is towards the front of Ulta Beauty. There were 3 team members assisting in the check-out process. You can sign up for a rewards program, free, to get points and to receive additional coupons! There was a coupon provided upon signing up! You'll even receive a coupon on your birthday! The team is amazing at this Ulta Beauty location! I'd stop by here again to purchase makeup if I was in the area. It's easy to get to as well since it's right off of the 215/Decatur! read more

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Victoria is an amazing waxer!! She is very professional, friendly and educated on how to take care of your skin and brows to keep them looking good! I went to someone else and they butchered my brows but Victoria babied them back to life in just 1 month!! I highly recommend anyone who wants flawless amazing brows and healthy beautiful skin to book with her! You won't be disappointed! She's the BEST!! read more

Ulta Beauty - Awesome brow waxing! - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I was looking for an item and called to make sure it was there before I drove out of my way to come get it as the location closer to me was out of stock. The associate took the time to verify the item I wanted and physically checked for it and even went the extra step to hold it at the register for me! The level of service added to the extra convenience of not wandering around looking for it deserved a 5 star review. read more

Yesterday I got there when the store open at 11 o'clock on the dot. I go in. I gotta tell you about maybe four items and I left and one of the items that I purchased does not come as a try me on items it doesn't come as a sample so to my surprise when I get home to utilize the item. It was already open and halfway empty, and there was eyebrow hair all in the product And the best they could do is just exchange the item I didn't even get a refund and a new item just the new item. it's getting to the point where y'all need to start locking up items regardless and have better staffing making sure y'all are watching people on the floor. This is not my first time I've come across the item that's supposed to be new and used, but it is my first time taking it home. read more

Make sure to get a Master Stylist. If your stylist calls out sick, don't take anyone they give you as a replacement unless they are a master stylist. read more

I would never recommend this store. The cashiers are unprofessional and down right rude.

Nice layout Clean & inviting Found the two things I came for, which was so awesome! Found the exact detangler comb I've been wanting. I've been looking for for this comb for quite a while.... I'm totally thrilled!!! Also came in to ask & find a setting eye shadow spray & was helped by a nice young lady who showed me several different options. Great customer service! Thank you for your help! read more

Ulta Beauty - Found the 2 things I needed!!! - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

This is the first time I have experience bad customer service from Ultra. Went to the ultra on N Decatur Blvd in North Las Vegas. Took my mom to find facial wash, could not find so I found a worker standing and ask her where can I find facial wash she pointed and told me you can find it over there, went OVER THERE, could not find it. There was 5 employees that passed us without asking if we needed any help, they just walked passed us as if we did not exist. I have never been to an Ultra that had so many employees that did not care about their customer. The employees were just standing around laughing among themselves. They had 2 cashiers and 8 people in line to be checked out. While in line I heard 1 cashier telling the cashier I not going to leave you along and I wish I got her name because she was very polite and she listen to what I had experienced and try very hard to make it right with me. I will never go back to this Ultra, I will travel to go to the Ultra near Red Rock Casino. I'm so upset with this store. read more

The customer service is fine, everyone's always been pretty friendly. Their curbside pickup though is an absolute joke. I only do pick up orders when I can't come in, like I have sleeping kids in the car. I've waited for THIRTY MINUTES before. I have to call every time and they act surprised that I'm sitting in the parking lot waiting. They must not have a routine for curbside or something. It's beyond annoying. read more

I had a online Order and pick up in store as I walked in the door I was greeted and when I went to pick up my order they were quick to have someone come help me out and also there was a double order issue that happened buying online but they were very helpful with fixing it without being charged twice. Definitely will be back to shop for my beauty product needs! read more

This is how I left after getting my hair dyed for 8 hours and paying $100. I am embarrassed to even go out in public. My boyfriend has described it as "white trash." I asked for orange hair with chunky brown highlights, and yellow blonde bangs. I had informed the hair stylist of all previous dye jobs and what products I used. Originally it came out extremely blotchy and the bangs were actually grey. The salon manager said that I wouldn't be charged for the appointment and they could schedule a color correction. I couldn't do color correction since I was leaving for Texas the next day. I asked to just dye the whole top section brown to cover it, and the bangs to a more yellow color. It was also sketchy to me because the salon manager said I wouldn't be charged, but after the manager left (the stylist stayed an hour after closing to fix it which I appreciate but I did not want to leave looking 60 with grey hair) she charged me $100. She said she didn't have time to blow dry it all the way since they were closed which was fine with me, so I didn't see how it looked and went ahead and payed. I called asking for a refund, and they said to ask an Ulta in Austin if they could color correct it and contact them if they could. I want a refund and for my hair to not look like garbage. read more

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This afternoon i sat in Corrin 's chair. And I am so impressed and happy with the results. She was able to schedule me kinda last minute and all I had to do is tell her my ideas and she worked her magic!! I'm so happy with my hair! I will definitely be back in her chair for a touch up when it's needed! not only is Corrin super talented she's also super friendly and always smiling. Great experience! read more

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Couldn't look at any Ulta products since the entire display wall was blocked by the checkout line. One register open. Directional arrows on the floor but no reminder announcement or employee enforcement. I came for Ulta products specifically and left without anything because I couldn't get to the display. read more

Went in for a pick up and had a couple questions and instead of being impatient and rude, was met with a smile and a very attentive employee. Thank you for being so kind and answering my questions to the best of your ability. I was helped by Sydnie and her customer service was very pleasant. Happy shopper and a regular at Ulta. Spending money in a place where they take care of their customers is always an enjoyable experience. read more

I wasn't very impressed with this time or the last time. Yesterday I bought The Ordinary's Salicylic Acid 2% Solution for $6.50 or so I thought. It rang up $7.20 and then $7.80 with tax. I asked Cage (or Gage) about it but he was disinterested. I didn't want to ask for a manager because I didn't want to get attitude like I did before. This is the second time that Ulta has not honored their prices. I looked at the Ulta site and this product was clearly $6.50. I would shop at Ulta more if they actually A) had the product listed at the Ulta price B) had the product that I need. This is why I've started to research products at Amazon. I've started to buy more products on Amazon if they are lower in price and address my concerns. Of course you are aren't racking up points but with free shipping and alerts when a price is lowered it's a win-win. ALERT- this message is for anyone wanting me to get in touch with Ulta. Please don't contact me because it won't change anything. read more

Ulta Beauty - The bottom tag (3.79) reflecting a lower price than the top tag ($5.76) which the amount I paid excluding tax. - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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Great customer service from Mystique!! I had a last minute pickup order and Mystique was so sweet for packing it for me last minute, she also had a great phone voice and etiquette and just seemed like such a sweet girl. Great job to whoever hired her! read more

Corrin is the lady to see for all of your hair needs. She's the best at what she does and had to fix my very damaged hair. She's worth the wait book your appointment now. read more

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I walked in and was immediately greeted by 2 associates. One came from an associate in front of me and the other to my right and it was such a loud and warm greeting that it caught me off guard and scared me a little. Lol! She immediately asked how she could be of assistance and helped me find the product I needed. Unfortunately, I forgot her name. :( I was at the store a day before for a curbside pickup, but I had to come in the next day to fix an issue, which was properly corrected. They practice social distancing and wear masks and ask customers to wear masks too. The lady who checked my items out, sanitized the counter tops in between customers, but unfortunately, did not sanitize the credit/debit card pad. So make sure you use the hand sanitizer they provide as you leave the store. read more

I had a very bad experience with this store. Rude staff and incompetent brow service. Victoria Ramirez should not have a license and perform any work on anyone. Do yourself a favor and stay away read more

I came in for skin care products and had an amazing experience. Gina is very educated in her field and that made me feel super comfortable. She gave me background on products and showed me exactly what I needed. I recommend talking to her if you need any skin care needs read more

Riquel is amazing. She has been cutting my hair for years. She's also cuts both of my girls hair. She is amazingly talented and does well with all our types. Both of girls are super curly and she is just amazing. She is the only one who will touch our hair period. I have had super long hair for years that is straight wavy and curls, my hair is hard to cut straight. I've never had a bad experience. Leaving a picture of my youngest daughters last cut and color. read more

Ulta Beauty - My daughters hair before the start of school this year. She is a tight curly girl. This was after Riquel worked her magic - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

First let me say not all Ulta locations are the same. This particular location has very friendly employees. That is a huge plus! Keep up the good work with that! The store itself is laid out well, clean and well organized. read more

I've been going to this Ulta salon since 2017 and every time I've seen Riqueal, she is an amazing hair stylist and has not disappointed me in anyway. Normally I do normal single color dyes but this time I wanted to do something different. She immediately started up on the process to bleach my hair and made it the best experience yet. I recommend her to anyone with curly or frizzy hair, she has helped mine a ton. She truly brought my blonde fantasy to life. read more

Ulta Beauty - My hair after today's appointment. - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

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Elizabeth was helpful and an amazing sweet person. Please font bother asking the other girls for help- because they aren't helpful at all. Elizabeth went beyond to help me. I had placed an order that had gotten cancelled but she was able to help me find the product and even offer to ring up my items now that's what I call excellent customer service. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

I was very disappointed when I got to this location, I did t think I would need to call to confirm their hours but apparently you do. I drove 20 minutes for something I really needed and was coming from another store so it didn't dawn on me to call first. It would be great if the time was corrected on this ad. read more

Terrible customer service. That means the call center as well. I had just moved into the area, my sister brought me to this location, and I did open a credit card with them. Flash forward 3 months. I had placed an order over the app for my mother, (something she saw and wanted to try). When it arrived, it had items missing. So I went to this location to return the item and was treated like a common criminal. By not only the cashier, BUT THE SUPERVISOR AS WELL. They told me they wouldn't help me, that I have to call corporate. So I proceeded to call the customer service line to see what could be done, AND THAT PERSON WAS ALSO SPEAKING IN AN ACCUSATORY MANOR AT ME. This person offered to send me a replacement, and when I asked what color he chose, he said it didn't give him the option to choose. Thus he was having the same problem with ordering the item that I had, and that's why IT WAS MISSING ITEMS WHEN IT ARRIVED THE FIRST TIME. The replacement item was missing items and I had to call again to notify them that both items were incomplete and being returned. IT TOOK 3 MONTHS FOR THEM TO REFUND MY MONEY TO THE CREDIT CARD!!! Needless to say I canceled the credit card. I will NEVER shop at any of there locations again. They had several opportunities to be respectful and try and help me with my problem. Instead chose to be disrespectful. I make sure and tell everyone what a horrible experience I had. I want to keep self respecting consumer's out of their stores. read more

Drove thirty minutes for an eyebrow appointment and there were handwritten signs that the store was closed. I get it, things happen, but I wished I was notified at least thirty minutes prior. read more

Horrible . Would not recommend this location . I have to say not all locations are the same but every time I g it and came to this one hoping to get some help it's been horrible & these people run from you instead. I do not recommend . read more

This review is for Zonia D I love the color and a layered haircut for long hair. She is very professional and a very sweet person. She loves doing customer service and making her customers happy. She is a pro perfectionist in her craft. Check her out her name is Zonia read more

I spent almost 400 on my self and gifts. The cashier check me out so quickly when I ask about my points .I really was hoping to use the 50 dollars I had towards my purchase. She did offer to cancel my order but I had already signed my info . The Ulta in the south mall always asks if I want to use my points before I cash out. Its a courtesy. To make it evan more comical the cashier lady thought I was lying about how many points I have accumulated so she went through my receipt. So now I have over 60 bucks.I am either prime or platinum. I spend alot of money so its nice to cash out my points. Also I asked about the Becca no pigment and no one seems to know what it is. One lady said if its not by the Becca then they dont carry it.My ulta app shows you guys have in stock at your store. Know your products. I like my other Ulta stores. read more

Ulta Beauty - Becca no pigment fondqtion - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Purchased this brand new. Opened the box and well look at the picture..... I have been a loyal customer forever. And now I think Sephora will be my new go to store. Not only is this disgusting it's unsanitary. This is just not cool at all. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Las Vegas, Nevada

Charity did my highlights last Sunday...loved how it turned out...thank-you! I highly recommend her for all of my hair care...very friendly and professional! read more

Ulta is always a nice place to visit when on the hunt for makeup. I wear very limited make up however, from time to time my like experiment and this is my go to place for different products! The staff is usually friendly and knowledgeable. read more